What amazing service!!! Kyle assisted us with expertise and…read moresaved us hundreds of dollars. The store was clean and organized and Kyle jumped right in to help us solve our problems. 5 stars is not enough.

We have used Sargent's for 30years we have purchased used, new & had repairs done of various…read moreappliances. They warranty their work, they are honest & helpful. With my recent purchase I needed a refrigerator right away & luckily I was able to not only call but easily text & look over pictures to make an order & schedule delivery the next day! I appreciate the ease of the transaction & will continue to use them in the future! Thank you Samantha!

They did a great job on my Bosch dishwasher. Would hire them again if needed. Alex was on time and…read morevery courteous while servicing our dishwasher.

They were referred by sub zero for our frig maintenance. I called on a Tuesday and Austin came out…read morethe next day. He went above and beyond what is the norm. He helped me clean and showed me how to do some of the things myself. Could not have had a better experience.

We bought a refrigerator originally from this company and they were very nice. But unfortunately we…read morefound out that they lied to us about the quality and it did not work. We contacted them to exchange it for another one and they said they would call us when they had a new one. They never called us and we followed up again and they said they would call us and never did. Then finally we sent them a text message and they called us and said they would not do anything about it. Very untrustworthy company selling products that are not in the condition stated. Highly recommend avoiding this company as they are scamming people.

Nice people to work with. 1 month warranty…read more We picked out a dryer, they plugged it in. Blew lots of hot air out the vent. We discussed price, loaded it up. They accept Zelle. Real store in a shopping center! If you're on a budget this is the place to go. We originally saw another add on FB ended up being a mobile home.. difficult to drive our truck and trailer in. Not a good area. Little scary.. prefer to go to HR Appliances Veracruz.

I just had a horrible experience here. I'd rate them a zero for service if I could…read more I called ahead one day to have what I needed at will call. I come and and the guy rings the bell for will call. Wait 5 minutes and no one comes. Ring again. Someone comes. He spent 10 minutes trying to find my order and couldn't. Then I had to wait 15 minutes in line and then someone wrote up my order and I went to pay for it. They told me I had to drive somewhere a few blocks away to pick up my items. Fine. I did that. And I get there and they say they are out of stock of 3 of my four items. Why did they just sell me out of stock items and not tell me. Now I have to call on the phone and convince them I didn't actually get the three items I paid for and they need to credit my card. I didn't have the time to drive 2 blocks and back wait in line again. Update: they don't take phone calls on the weekend, even though they are open. !!?! And all of this took an hour, which should have taken less than 5 minutes and completely messed up my whole day of scheduled events.

7/6/2024- Stopped in…read moreon the plumbing side to look at the landscape lights.. Impressed with the coffee and popcorn machine!.. Staff was busy chatting amongst themselves.. and helping the contractors that came in.. Display for the lighting was terrible with a big hat display.. right in front.. I'm sure I'll revisit to browse the showroom...during the week.

Great on selling and taking your money. Poor on service and repair. Very curt and almost rude…read moreattitude over the phone .

Zach was my sales guy. He was knowledgeable and low key. If he didn't know the answer, he…read moreresearched it and got back to me with accurate information. Very responsive via email. Delivery was smooth and all 7 pieces arrived in good shape, ready to be installed.

Went to the PACS location for a dryer vent since the one I purchased at Ace was not very good…read morequality. Counter sales was helpful and had type items in stock. Was happy and purchased the longer of the two. Much better product. Go here occasionally when need parts that are needed immediately or need to order repair appliance parts. Good selection and friendly staff.

It's a go to place for for appliances, application parts 100 all over ordered from Amazon this…read moresound me out the wrong part but that wasn't their fault and aggressively took it back and eventually I'll get my money back appliance parts company they put a raid on the bench and said yeah here it is and it was a red one and my wife couldn't take a shower tonight

Stepping in just felt so welcoming! Didn't purchase anything yet but i definitely will be coming in…read moresoon when im ready! Everyone seemed really nice and easy going. Beautiful showroom :)

I am a PM for a large restoration contractor in Reno. I have had two recent experiences with the…read moreRobyn Negrete, in sales. I was in a desperate position both times, where I needed materials in a hurry. She performed a miracle in both instances! I will no longer be going anywhere else for any plumbing needs of any type!

Took the job as part of my home warranty and scheduled to fix my refrigerator after waiting a week…read more He had Terrible customer service. Never showed up and was extremely rude. Blamed me for not calling him. When I did call him he has no voicemail and phone says not accepting calls but still I received a confirmation he would be there that day between 3pm-8pm do not do business with him

Sham operation from the owner to the techs. Don't even think of using them…read more Their tech came out four times to look at a refrigerator and never could figure out the problem. Submitted a report to my Home Warranty that denied the claim.