My go to company for apartment window replacing and reglazing. Very thorough and professional,…read morealways on time. Really appreciate their affordability as well for nice quality window replacements. Very grateful for this company and their help on my unit turns as a property manager !

Team was great, and professional. Pricing was very competitive. Installation was perfect and…read morecompleted in the time given. I would definitely use them again.

My husband had consulted with Lake Washington Windows before he died last year. They took…read moremeasurements and gave him a quote. The quote given was honoured when I was ready to go forward with the installation. The windows were installed yesterday, and the crew did an amazing job. They managed to complete the whole house install in 1 day, versus 2. They were efficient, clean, and so, so kind. My initial contact was with Ireland Wood. She had initially dealt with my husband and was SO kind when she found out he had died. Summer Schertz coordinated the install, and Phillip led the install team. I cannot speak highly enough about the team at Lake Washington Windows. I love my new windows! Thank you everyone on the team.

Horrible experience from start to finish. It seemed like the owner was more focused on automating…read morecustomer interactions with AI than on providing actual customer service. I ordered a single sliding glass door, and it took approximately 178 days--nearly six months--to have it correctly installed. The original installation included the wrong door, and the installers also damaged the fixed panel. What made the experience even more frustrating was the repeated failure to honor scheduled appointments. Multiple times, the company scheduled and confirmed service visits, only to never show up or communicate that they weren't coming. Each time, I had to move furniture, remove window coverings, clear access to the door, and rearrange my schedule, only to do it all over again for the next appointment. This level of service is simply unacceptable. If you're looking for Milgard products, I would recommend Sound View Windows or Lundgren Enterprises instead. Based on my experience, they offer much better customer service, often at the same or even a lower price.

Update: Since…read moreposting this review the company has continued to threaten me by emailing me directly. I understand the company disagrees with my review, but I was disappointed by the tone of their response and the implied pressure to remove it. Being told they would publicly respond and report the review to Yelp and Google if I didn't remove it felt unnecessarily aggressive and intimidating. Also in response to their comments below Thank you for confirming the exact root of the problem: you looked at a three-pane window, saw that only the middle section was currently foggy, and assumed I only wanted that single section replaced. As a professional window company, it was your responsibility to clearly state: "We see only the middle pane is failing, so this quote is strictly for one pane of glass, not the entire window unit you asked for." You didn't do that. You just wrote "1 glass replacement" on a quote for a "window replacement" request and expected a regular homeowner to know the technical difference. The fact remains: I asked for a window replacement. I provided a photo of the entire window. Other companies looked at the exact same information and managed to quote the entire three-pane unit for a price comparable to what you charged me for just the middle section. You can keep calling a customer's genuine financial frustration "deceptive" to protect your online rating, but your own responses show a complete lack of accountability. You made an assumption, failed to communicate it clearly upfront, and I had to pay the premium for it. Prospective clients can read this back-and-forth and decide for themselves if they want to risk dealing with a company that hides behind ambiguous quote terminology instead of practicing transparent communication. I am done repeating myself. ----------------------------------------------------------------------------------------------------- I recently had a foggy/failing window repaired that consisted of 3 separate sections. Unfortunately, due to some miscommunication during the quoting process, only the middle section was replaced. That was really frustrating because it made the overall cost much higher compared to other companies I had received quotes from. To their credit, they did offer to replace the remaining sections at a discount after I brought up the issue. However, even with the discount, the final price still ends up being significantly more expensive than competitors. Had everything been communicated more clearly upfront, I likely would have chosen a different company. The biggest issue for me was the lack of clarity during the quoting process. It felt misleading to realize afterward that the quote only covered one section instead of the full window I thought we had discussed. That said, I do want to give credit to the installation crew because they were excellent. They were respectful, worked quickly, kept everything clean, and did quality work. My frustration is mainly with the communication and quoting side of the experience, not the installers themselves.

Looking for a Christmas miracle? Well, FDC Glass just became my holiday hero! Picture this:…read moreshattered glass panes on my front door, a dozen contractors telling me "just replace the whole door" (aka "give us more money"), and me slowly losing hope faster than a snowman in July. Enter FDC Glass, cape flapping in the wind (okay, maybe not literally, but you get the vibe). Not only was their quote actually reasonable, but they didn't hit me with the classic contractor combo of upsells and surprise charges. They even sealed up my entrance while working on the door - no extra fee, no fuss, just good old-fashioned service. The result? My door looks fantastic, my wallet isn't crying, and I'm singing their praises louder than carolers in December. I've already told my HOA about them, and you bet I'll be calling them for my other properties. TL;DR: FDC Glass = Christmas miracle workers who actually fix what's broken instead of trying to sell you a whole new house. 10/10 would recommend!

Quality products, excellent customer service. Highly recommend! Julie was excellent to work with,…read moresuper professional, and responsive. Give them a call for your next project, you won't be disappointed.

They did my windows 7 years ago, still in great shape. Solid company.read more

Aaron and Brenton were awesome in putting together my pergola. Professional and made sure…read moreeverything was done rt. Enjoyed there personality and through work

Great experience overall, very communicative and will stand behind their product. Shoutout to…read moreJonathan, Bob, Aaron and Brenton!

My husband and I highly recommend Beacon Hill Glass for any window install. My first contact was…read morewith Moses. He was very helpful and pleasant during all of our communications. We needed one double pane bedroom window replaced due to the seal failing. It was a small job. Moses arranged for Jay to come out and give us an estimate within a week. Jay was on time, and very pleasant. The work was scheduled the following week. A 50% deposit was required. Jay came back out to do the install. He was once again on time and very pleasant and kind and answered a number of our questions. We expected the work to take a couple of hours. Jay was done in a little over an hour and he was very thorough and efficient. We're very pleased with our new window. We will definitely be calling Beacon Hill Glass if we ever need window repair or replacement in the future. Pat W.

Great job! Great quality, fast response, courteous and careful. Would highly recommendread more

I requested a quote to repair a window that had some plastic or vinyl strips that were peeling off…read moreand preventing it from closing. After texting to share some photos they said they'd need a window technician to check it out. They showed up exactly when scheduled and texted to let me know when they were nearly here. It turned out to be an easy fix so they took care of it on the spot, free of charge. They even insisted on cleaning up the little plastic bits that came off the window during the repair (even though I told them I could take care of it). Fingers crossed that I won't need to repair or replace any other windows soon, but if I do I'd definitely go back to Seattle Glass and Window.

Called for estimate on a Friday. It was set for following Thursday & received text that they had an…read moreopening the Monday prior. Owner & tech came to house, read off window measurements to office as they went along & had an estimate in my messages about 5 minutes after they pulled away. Install occurred 9 days later. I checked pricing against similar work we'd had done several years ago by another company & was pleased to see it was along same lines. Very pleasant owner, office personnel & techs. Would not hesitate to have them return in the future.

My wife and I recently had 5 new Velux solar powered skylights w/shades installed for our home…read more Lead installer, Levi, and his co-worker, Jose, did a superb job of removing the existing skylights (from 1992) and installing the new ones. The guys were really professional, on time, very helpful in answering our questions and thorough in cleanup. They programmed our remotes so we can activate opening/closing the skylights and the shades. We highly recommend Seattle Skylights for anyone considering replacing old units or thinking about adding skylights for the first time.

We hired Seattle Skylights / Roof Boss / Metropolitan Construction because they were listed as…read moreVelux Certified Skylight Specialists. For structural skylight cut-ins, we expected specialists who understood permits, engineering, and code compliance. This was our worst contractor experience. A job represented as 10 to 12 working days dragged from August 2025 to April 2026. It only reached completion after months of us catching problems, demanding permits and engineering documentation, stopping premature drywall scheduling, disputing improper charges, and chasing close-out documents. They performed structural work before we were provided permits or engineer-stamped documentation. Their contract said the work would be done to code. Cutting manufactured trusses for skylights requires engineering, permits, and inspection. When we raised the lack of permits over the phone, we were told we had not specifically asked for permits, and that the salesperson should not have included "to code" language in the contract. That was shocking from a company selling itself as a skylight specialist. After the original install, we inspected the attic ourselves and found cut truss members that appeared to be hanging or not properly attached, no visible hangers, large gaps, odd scrap-like framing, and no clear reinforcement. We had to demand permit paperwork, an inspection path, and engineer documentation that should have existed before work began. The insulation was wrong initially. The contract referenced R-40 insulation, but they first installed rough R-13 insulation that looked temporary and poorly fitted. We only got that corrected after pushing back. Even after engineer-stamped details were produced, their crew came back and still did not follow them. We found wrong hardware, missing vertical members, inconsistent fastening, hardware attached on only one face in some locations, and fasteners that did not match the engineered requirements. We warned months earlier that the screws were wrong and would not pass inspection. They denied there was a problem, then later had to send an installer back after inspection required correction. They tried to schedule drywall before structural and permit issues were resolved. We had to stop that from happening. They framed the permit delay as "King County takes time," but the inspector told us this timeline was not normal and only took this long because the contractor had not followed code and had to get the permit after the fact. Communication was terrible. Once issues started, the owner became verbally aggressive with my spouse on the phone, so we required communication in writing. Even then, they often did not respond until we escalated. Later he told us that if we had timeline concerns, we should "contact the county and threaten them." The office and field crews seemed disconnected. Installers did not understand the insulation requirements, structural work did not match the engineer's details, and later the drywall crew showed up without understanding the full scope. Jobsite management was awful. After one installer was injured, they left Ram Board with blood on it inside our home and did not notify us. We asked them to clean it up and they refused, so we removed it ourselves because we have pets. Later, their crew was visibly annoyed. They also tried to rely on thin painter's tarp where we had asked for proper floor protection. They left a Honey Bucket in our yard for months and appeared to forget about it until we reminded them near final payment. Their final invoice included charges for things they did not do, including interior scaffolding even though no scaffolding was used. Even after closing out the balance, they never responded to requests for the lien waiver/release discussed at the beginning and referenced in the contract. Completion does not redeem the experience. I would never hire this company again or recommend them for skylight cut-ins. A certified skylight specialist should not require months of homeowner pressure to complete a code-compliant job.