I visited Evergreen today for two reasons. As I downsize I'm looking into retirement facilities,…read moreand today the chef is leading a charcuterie class! Evergreen is known for impeccable food, not the typical "nursing home" food. We were encouraged to sample everything as we created our boards. The chef explained how to use the textures and colors of the cheeses, meats, and fruits. The fig spread was amazing!

No air conditioning in assisted living now for several weeks. My mom is suffering, how is this OK.read more

I would not recommend this place for my dog. The nurses ignored my Aunt while she was there. The…read morefood was horrible. They called themselves giving her breakfast and all she had was a slice of toast. For dinner they served her a slice of pizza with onion and cheese and some onion soup. She needed to use the bathroom and called for help. They didn't respond for more than 2 hours and by that time she had already messed up her clothes. Their definition of quality care is null and void.

A family member needs to be around VERY regularly to be sure things are taken care of, especially…read moreif the patient cannot get up and down from a chair or use a walker yet. The staff seems quite overworked, and if someone doesn't show up for their shift --- things just do not get done. It caused me a lot of concern because I didn't live that close.

Took good care of my Mother and rehabbed her nicely Would…read moreloved to have had a longer stay but insurance companies run the world now

My parents moved into Maple Knoll in Nov. 2024. When my dad passed in August 2025, we had to move…read moremy mom out because they had no openings in assisted care or in their memory unit. After moving my mom out, Maple Knoll owed us a consider amount of money back for the deposit my parents made. But, we have heard nothing from them for months. It is very frustrating.

If Twin Towers is still around when I'm old, I'd love to live here!…read more I stopped by the retirement home today to observe a presentation on Cincinnati history, taking place in one of the auditoriums. As the venue was located at the far end of the building, I had the opportunity to walk by many of the activity rooms, residences, and interact with staff. The facility was very spacious, clean, and modern. There is a gym with a variety of work out equipment, and staff members helping residents exercise. A beautiful dining hall sits off to the side. Whatever beef dish was being cooked for dinner smelled delicious! Two staff members helped residents find their seats in the auditorium, closed the blinds for the slideshow, and joked along with all the seniors. Everyone seemed to be having a good time, and the caregivers really enjoyed their job. The seniors clustered together in their friend groups, some in pairs. The little old ladies were adorable in their knitted shawls, matching pastel outfits, and fresh perms. Twin Towers has been a staple of Cincinnati since 1899 and sprawls out over 120 acres. Beautiful gardens surround the exterior and many residents have patio balconies to enjoy the view. Offering both senior apartments and assisted living, Twin Towers looks like a great place to spend your golden years. Since it is also a historic landmark, tours of the facility are offered to the public: http://www.lec.org/twinTowers/TwinTowersHistoricTours.htm

It's really gone downhill in the past couple of years. Bad hiring decisions in management and ran…read moreoff all the good help. Are the residents being neglected? Ask them!

I have lived at The Kenwood for 3 years. I love my apartment the varied activities and I have…read moreenjoyed lots of new friendships

Bad. Just bad. Bad food. Bad care. My dad did a 3 month respite stay in assisted living…read more I once asked a resident what they thought of the food, and this wealthy looking Indian hill looking woman stuck her finger in her open mouth to imply gagging - saying it was so gross. It was expensive too - a lot of people not getting what they paid for. The nursing care was just horrible. Check out: Marjorie P Lee, Maple Knoll, Twin Lakes Dupree, or Ohio Living Llandfair

Please do not let your family members go here for rehab. Don't go here yourself. My dad spent one…read morenight here and hsd to leave. Nursing staff was understaffed, uncaring, full of lies, and petty. They left him sitting in a wet diaper for 8 hours. This facility has a bad rep for a reason. It's completely terrible and I'll be filing a report with whatever health authority I can. The way they treated him in the 24 hours he was here was completely unacceptable.

OWNED BY A FOR-PROFIT CORPORATION! Check their website…read more Building is attractive, spotlessly clean, tastefully decorated, and understaffed by mean-spirited, rude, and entitled nurses/aides who obviously graduated at the bottom of their class. Stayed here for several weeks for rehab after an accident, and I never want to return here again. During my first week there were several times I was left sitting on the toilet for over a half hour after I pulled the call button. Bed sheets were never changed and when I asked for clean sheets I was told by three people that wasn't in their job description. Never received a shower the whole time I was there even though I asked repeatedly. Dietician never informed the kitchen about my food allergy and that I'm a vegan. Food was terrible, and when family members brought in fruits and snacks I could eat, the staff ate it while I was in rehab. Missing items - glasses, arch supports from The Good Feet Store, hand lotion, and the top to my pajamas. The cross stitch that I had taken with me was vandalized - a corner was cut off and I cannot salvage it. The woman in the room next to me complained about a mouse in her room. and I heard that there was an ant infestation on the first floor. Don't bother complaining. Not one of the staff wears their name tags right side up so you don't know who they are, and they all have the opinion that everyone over 60 is senile and can't remember anything.

Very well kept, quite, staff very friendly. Stopped to visit a friend and found this place to be…read morevery nice. My friend likes it there. She raves about the food!

Tulip T. summed up this facility perfectly. This facility falls short in so many areas. High…read morestaff turnover, poor personal hygiene resident care, inadequate housekeeping, low quality food, long call button response, and the list goes on. My then 84 year old mother was very unhappy here and felt neglected. Look elsewhere for the care of your loved ones if at all possible.

We placed our 92 year old mother here when it was Brookdale which changed to Amber Park, and is now…read moreElmcroft. All corporate does is change the name with all the same old problems of expensive, inadequate, neglectful care when so much is promised for your loved one when you sign the dotted line. Some nurses and aides are suited for working with the elderly but by far the majority should be working at McDonalds. Services we paid for such as showers, cleaning, bathroom assistance simply were not provided and many times my mother was simply "forgotten" to be taken to her meals in her wheelchair The turnover of all positions from ineffective administration to aides is scary without proper training or accountability. Try to find care elsewhere if possible so you too won't be frustrated and disappointed with this facility.