late night (11:15pm) drive thru orders will make you wait for your "food" at least 15 minutes in your car. a simple double cheeseburger will still arrive ice cold and the fries will be -pieces- from the bottom of the fryer. absolutely disgusting and discourteous. never again will i visit. read more

Left his Wendy's about an hour ago. The guy in the drive-through tried to be slick and steal money from us. I'm glad they have cameras because I will be on the phone with corporate. We ordered four Cinna buns and a large frosty. He charges $21 my brother was in the backseat intoxicated. I was the driver so out the back window. He handed him 2 10s and a one I watched the boy put the $10 on the register and then slide into his pocket and tell him your $10 short so my brother handed him $20 so now at this point you've gotten $41 from us for 4 Cinna buns. And a frosty so at the next window, I proceeded to tell that boy that Somthing's not right and they're all laughing about it went to another Wendy's. The meal came up to about seven dollars. I will do what I gotta do to get this right if they needed tips, they could've asked not sold. read more

Well I usually don't come to this Wendy's because my food is either cold or it's something missing. On today I really wanted a Cobb salad from Wendy's because they are actually good. I had my mouth set on this salad and then boomI add my ranch and the croutons and start mixing my food and took one bite. I looked down to see a piece of straight hair in my salad . Pissed is what I was . I ended up taking it back and they replaced it and not to mention they didn't even add the chicken on the salad . Overall they were sweet and had no problem making me a fresh one but I will not be back to this location read more

Wendy's - Cobb Salad - Burgers Near Me - Covington, Georgia

Horrible Customer Service Ordered a Baconator combo and it only came with 2 pieces of bacon it was also col when i called up to the store the manager answered like she was annoyed and continued to have the same tone when I told her my issue read more

The worst Wendy's I have ever been to. It shouldn't take 30 mins to get your food. When I got it, it was cold and none of bags had full large fries. I'm very upset with this location. read more

Wendy's - a hand holding a receipt - Burgers Near Me - Covington, Georgia

Terrible. Completely raw chicken sandwhich and will not answer the phone. Go here if you want salmonella. read more

Wendy's - Spicy Chicken Sandwich - Burgers Near Me - Covington, Georgia

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I travel down I-20 with young people headed to and from Rock Eagle many times a year. Exit 93 is always where we stop going there and coming back. Wendy's is always a favorite for the kids! All I had heard about this weekend was about a new burger at Wendy's that they "HAD" to try on our way home! They were very crowded when we arrived but, for the time of day it was expected. Over the past few years we have aloud more time to stop for fast food because of the lack of employees and callouts at so many restaurants. What we weren't prepared for was kiosk only. They young people and I only had cash. I explained to them how much they wanted that new burger and was there anything that they could do to work it out. They jumped in and made IT HAPPEN! The service, food, and cleanness were all wonderful and the fries were "ON POINT "!!!! The manger and I think the GM (whom were both cooking and serving) were praising their employees for working so hard! That is not heard of much anymore. Our group cheered and thanked them before we left. We always stop here when we travel I-20 and will continue! read more

Wendy's - Hard working staff at Wendy's! - Burgers Near Me - Covington, Georgia

I had a terrible experience at this restaurant. The staff were very rude and disrespectful and she also Stated that her mother is Store Manager, so nothing will be done to her. I would not recommend this place to anyone‼ read more

Crazy Day!!!! Headed toward Atlanta on I-20 the Saturday after Helene. Electricity out in many places. Long lines for gas at the stations that were open. Dropped by Wendy's for a bite only to find that doors were locked and only taking orders thru drive-through. With our camper that was not an option so we tried to walk-up. The manager came out apologizing profusely about short staff condition and brought us into the restaurant to order when saw our dilemma. Could not have been any nicer! Didn't catch his name, but it was 9/28 @ 4:15p. Food was good and met Wendy's expectations. Staff friendliness and service exceeded expectations!!! Thanks. read more

Bro idk if it was from really old oil or if the fries were expired or something but the fries I got have a slightly weird smell and taste absolutely terrible. The texture wasn't too bad but idk the taste was probably the worst I've had for fries, I wouldn't rather got cold fries instead of inedible fries read more

Worst Wendy's ever. Management is awful. You will not be treated well and your food will not be on time. Don't wast your time with mobile order. They don't fill them until you are there and even if you order on drive through, the manager will ask you to go inside. read more

I ordered a Dave's single with extra pickles and a large fry and my boyfriend got a 20 piece nugget with a large fry, the fry's were fresh but my burger didn't have extra pickles and the burger itself was pink and they only put mayonnaise on it and the mayonnaise had clumps in it and I didn't eat it threw it in the trash. This morning my boyfriend woke up with food poisoning from the chicken nuggets! So I wouldn't recommend this place to anyone! Worst fast food place! I always have problems outta the people at the window as well! They need to just shut this place down!! read more

They get your orders wrong half of the time and the food is disgusting, and not just because it's fast food. Fries look older, drier than any fries I've had from other locations. Just gave up on this spot recently and I won't be returning. read more

Worst fast food place in Covington. They're rude, don't care about your order, and they're slow. There is another Wendy's a mile or two away that is so much better. read more

This week, I visited Wendy's on Hwy. 142 in Covington, Ga. twice. I usually try not to go to Wendy's anymore because of the extremely long lines in the drive thru. But, that wasn't the case this week, so there's that. Unfortunately, I encountered a young lady who is in desperate need of customer service skills, or perhaps she should not be dealing with customers. When my now grown daughters were in high school, they worked at Wendy's. I was so happy that the managers and assistant managers took the time to school the workers, who were usually teenagers, on how to politely deal with the public. Those days seem to be gone. This young lady, who didn't look like a teenager, was just downright rude. I would never be allowed to speak to anyone with disrespect in the course of doing my job. When a customer asks for an extra condiment, extra napkins, or something that is not included, the person representing the company should never behave as if they've been asked for something they have personally provided. The napkins belong to Wendy's - not you! Talking rudely to a customer is NEVER acceptable, especially over things that aren't your personal property. I've experienced some workers at Wendy's who didn't have common manners, ie, greeting a customer, thanking a customer, etc. But, this young lady went so far as to tell me what I couldn't have: "We can't give you that!" And, emphasizing "You want MORE napkins?" when I asked for extras. Please Wendy's, make customer service a priority. These two experiences this week have made me want to skip Wendys altogether! read more

I wish I could rate them less than one star. TERRIBLE service. I waited in line for over 20 mins only to receive cold food and not even what I ordered. I am furious! read more

Want to thank everyone at the Wendy's next to the Mavis tire store in Covington Ga for outstanding service in our time of need. Keep up the awesome customer service. Take care and be safe. read more

they were so rude from the get go I asked for a burger only and they gave me a meal and triple patties I didn't have the money for and then when I told them they made a mistake they then continued to say it was my fault and when I pulled off they called me a bitch I will NEVER go back read more

This place had me waiting an hour for food that never came. I ordered through ubereats. They were still open when they cancelled. If there was an issue, they could have cancelled immediately. They didn't and now it's too late to get food from anywhere else. I just wanted my fucking frosty. read more

Horrible service. Tables were dirty. Trash cans were overflowing. The staff went on break without completing orders and ate pizza I the dining. The area is going downhill fast. read more

Thanks so much to the staff at this location. They really helped us out in a very stressful time. You just don't understand how much it meant to us. Thanks so much once again!! And the food was great too! read more

I gave them a 1 only because 0 was not an option. I've been here several times and have given them the benefit of the doubt that the first two were off days. Well today's visit capped it off for me. A disrespectful and clearly unhappy employee running the drive through window, a 15 minute wait in the drive thru, a messed up order, and again an employee with an attitude. This Wendy's will not last here if they do not get new management and probably employees as well. No more for me and my family. Adios. read more