Customer service was horrible front counter person had horrible attitude,food was cold , drink Machine was pretty much empty,taliking bad on us, had ear buds in it was horrendous all I wanted was good food. Kid made my bf wanna rip him over the counter because he was so disrespectful to me The crew in the back didn't like it when my bf told them they messed up the order. read more

Totally different experience than before. The person I assume was the manager seemed unorganized and frazzled. Drive thru was many cars deep, and our vehicle wouldn't have fit through so we went in. Most meals were wrong. People kept telling manager she forgot something or this wasn't theirs, etc. Door Dash meals seemed to really throw them. Soda machine was out of many flavors/items. Not sure if the one for drive thru was but inside had maybe half of the options. Bathroom to wash our hands. Disgusting. It was after 2 on a Saturday. Didn't expect so many people at that time. Clearly their visible staff of 5 didn't either. Not a well oiled machine. Our food was fine. It just took 30 minutes to get chicken sandwich and fries. read more

Pumpkin frostys ordered for delivery were melted. Cheeseburger had too much ketchup on it.

Had great customer service. The man at the window was concise and straight forward. Apologized for the order taking a few minutes to complete. Which I appreciated. When I got home with the food, it was exactly as ordered. But the pretzel double burger tasted like floor cleaner and the garlic fries were essentially seasoned with Italian dressing. $30 later, and I'm never using Wendy's as a second option again. You're slipping Wendy's. read more

Pretty consistent, they consistently forget my extra BBQ sauce whenever I order a 4 for 4 but otherwise no issues

Can't tell if the cashier named Danielle is racist or hates her life... food was sloppily made. Chicken nuggets were soggy and the new grilled chicken wrap was inedible. However, will say, the baconator does live up to the hype read more

Ordered Baconator fries. Got served charcoal. Called, got attitude. Came for my refund? The "manager" slammed stuff around and gave me attitude. Unreal. read more

It's fast food. But seriously we went in the drive through and ordered 3 chicken tender combos. When we pulled up to the window only our drinks were ready, they told us to wait 5 minutes and they would bring our combos out to us. We waited probably 10 minutes, had to go inside and ask for our food, it seemed they forgot about bringing it out for us. Super slow service will not be stopping at this location again. read more

I attempted to use the Wendy's app to order. Primarily because the app has my gift card held hostage. When I talked to the manager, a short woman with rotted teeth, she could care less if the app worked or not. Since I had $ on a gift card, I wasn't about to pay cash plus her lack luster performance just turned me OFF! The Wendy's in my home town in Pennsylvania is 100% better than this. read more

The "Manager" that I tried to speak to at this location was the most unhelpful and rudest person honestly just didn't feel like doing his job at all read more

I've been going here for years. I went in today and got baconator fries, i opened the container. A spider is sitting right on the fries and it smelt like burnt bacon. I've never had issues here before. The manager continues to yell at me that the spider didn't come from there, but it did. She argued with my boyfriend and i about wether we deserve a refund, but we were calm and she was getting all angry and mad. read more

Wendy's - The spider is on the fry in the corner. - Burgers Near Me - Dover, New Hampshire

My husband was having a fat attack getting really hungry for a quick snack. I was sceptical to go but determined to make him full. It was very clean. The bathrooms were not gross and the employees were really nice. Good for your avarage local fast food joint. read more

Nice and clean newer building. Good burgers and better than the competition near by. Well worth a stop.

constantly messes up my order terrible service they are a walking FDA warning they have been reported smoking and being high in the kitchen employees are some times decent but more times then not they are bad. read more

Soda hadn't had the syrup changed out forever.. mostly carbonated water. Fries were old and stale. Drive thew line was piled up for much much longer than usual, even for a Friday night. When we got to the window employees were laughing, giggling and doing everything but working to get orders out. Usually have a good experience at this location. Not sure what happened tonight. Dumped all of our drinks.. tried to eat the fries.. ate them just because I was starving personally. Rest of the family trashed them. read more

I called this Wendy's trying to make an order, and the man that picked up mocked me because he thought I was pranking calling, but I wasn't, I'm just hungry, then he proceeded to threatened to call the police. this is terrible never go here! read more

Best Wendy's in NH. I will always go here when I am in the Portsmouth/Dover area. Always delicious food, great service and timely as always.

I wouldn't recommend this Wendy's, I ordered $51 worth of food last night and every single meal was wrong. I walked 2.5 miles just to get there to get food and they won't refund my purchase instead they want to give me $20 worth of food for the $51 I purchased. The lettuce they put on my sandwich was brown and soggy there were no onions or pickles and there was supposed to be. Plus they were extremely rude and disrespectful to me and my family. So if you're thinking about going to Wendy's I wouldn't suggest this one!!! read more

Went here again there was this girl giving me attitude. Shit I thought me being a customer I can ask questions. I was not giving her crap. All I was doing was asking about a good and the picture they show. On the picture it shows the cheese melted which is how I like it an why I keep buying it. Well the bitch, yes she is one when she gives me shit, says it comes with string cheese raw. Well shouldn't it be melted. She says no. In the picture it shows it's melted. If they make it like this then NO I would not buy it. Case close. So I showed the picture to the guy. He says in drive through they put the cover on it and that's why it melts. Well that's fine. But if I can hear you, yes I speak English. Very well I have to say. Don't talk shit on me while I am in the restaurant eating. So Eat shit cuz I ain't going back. Very rude bitches yes that includes the guy too. read more

While out running errands, I decided to pick up dinner on the way home via a mobile order. I placed my order and drove to pick it up. I pulled into the parking lot and marked that I was there for the pick up. I went to the door to go in and the doors were locked. No sign on the door as to what to do. I decided to call the restaurant and see what to do. I was quite rudely told by the manager that I need to go thru the drive thru line which is two cars deep and almost out to the street. This defeats the whole purpose of ordering online. She begrudgingly took the name on the order and I squeezed into the line to pick up my order. 20 minutes later I got to the window and again had to give my name to pick up the order even though I was told that I was being put in the queue. The food was lukewarm at best. I understand that they are short staffed but a sign on the door and a receptive manager would have gone a long way. read more

I got to the wendys at 8:50 and it was closed, contradicting the hours posted on the door. The hours said that they were open from 10am to 10pm but they closed early. read more

I place my order and request extra ketchup, the manager is at the window. So I don't check for the x-tea ketchup, well that was a mistake! If you order fries it should be automatic. Zippy didn't give me any !! Must come out of his bonus... read more