Genuinely the worst Wendy's I've ever been to. Waited 50 minutes in the drive through for a pickup order just to pull up to the window and realize they hadn't even started making it. read more

While the staff was all pretty young, I understand the maturity barrier here but there was NO MANAGER presence to provide structure or discipline. Not oversight to get things out the door and customers that walked in waited over doordash orders. There needs to be a serious retraining done here. Read the room the lobby was dirty and crew were using profanity CONSTANTLY and childish banter in front of customers reads lack of professionalism. I hope this lands in the right hands I'd hate to see another establisment taken from the black community, respectfully. Loyal patron. read more

Baby listen ! Don't go mangers are rude they don't pay attention have you waiting 37 minutes to order! because of headphones ! it's 2026 work for your money ! read more

First of all be prepared to sit in line for at least 45 minutes. Also, occasionally the price quoted on the drive through menu is totally different when you you get to pay window. Then yesterday as with several other businesses they kept my penny. Upon me requesting my penny the widow person looked at me like I'd lost my mind. I politely informed her that Wendy's has more money than me. Why should I absorb the loss? Of course she then gave me my penny. Some of you might call me petty. However, it's the principle that counts. Don't just assume it's ok to keep my money! Plus, THE PENNY IS NOT OUT OF CIRCULATION!!! It's just not being made anymore. Businesses like Wendy's are taking total advantage of the consumer's lack of knowledge. read more

This has got to be the worst Wendy's in the world!!! Be prepared to be in line for at least a half hour to forty five minutes. I think I've finally had enough. I don't intend to go there anymore. read more

Horrible location. Super slow. Awful customer service. Managers verbally assaults customers. I was verbally assaulted by an unprofessional manager in the dine in area around 8 30 pm May 19,2026. Worst dine in experience of my life, the lobby is extremely filthy. Bathroom is unsanitary as well. I left without my shakes after waiting 45 minutes for SHAKES.. I would never recommend this location. EVER!!!! read more

Would never go here. They always take their time. Mines always long. Just over all always a bad experience. Would not recommend.

Not sure why I went. Waited 20-25 minutes in drive thru. Most people left and that bumped me up. I guess that frosty was calling me. Fries were all pieces parts at the bottom of the barrel. read more

"Fool me once, shame on you! Fool me twice shame on me!". Thinking that it would be different the 2nd time was an error. The 1st time I learned that you can't go inside Wendy's in Euclid. That should have been my 1st sign to abandon hope. But I got in the drive thru anyway. AI say there for almost 10 mins not moving at all, I pulled out and went home since i was pressed for time. Fast forward to today, a couple years later, and with more time, I gave it another shot. I was next inline to order at the drive thru and sat for 20 mins, before going across to BK. I got my breakfast there before the woman ahead of me even ordered. They should close this place . I wasn't the only one to leave and go to BK either. read more

Over 30 minutes to wait in a short line? I have no memory of a slower trip to "fast food " anywhere, ever. very sad.

The food is good, but why would they have a phone number if they don't actually pick up the phone? Is it for decoration?

If i could give this Wendy's 0 stars i would. I wait over an hour everytime i come here.

Every 3-4 months I have to relearn my lesson. 27 minutes for a burger and fries. I suppose I only have myself to blame.

This is quite literally the worst place for fast food everything takes forever and the play loud music while you are ordering. One word GHETTO! read more

Place has the best fast food in town, I mean come on what's better than a Baconator sandwich all that bacon on one sandwich oh my God I can't believe they finally did it best sandwich ever read more

The food is soo fresh! The service wasn't bad but they didnt give me an attitude. It's definitely a 8/10

I went here and waited in line for over 45 mins and brought some nuggets and fries and they both was cold , i asked for hotter ones , the employee got an attitude and snatch them back , they customer service is sky rocket terrible . I do not recommend read more

If I could zero stars I would. Ordered a soda and as they handed it out the window she tossed it and spilled it all over me. I asked for napkins and she just stood there staring into space. I asked for the manager. She came over with an attitude. My order was wrong. I was missing a sandwich and frie and now I needed a new drink. As I was explaining this to her she said to the girl at the window "just give it to him" and walked away. Still never got the napkins. And to top it off when she gave me a new drink it was the wrong soda ! This place is a disaster. Do not go here. If you really want Wendy's go to the one on vine street. read more

I was charged $3.00 for a "Large Seasoned Potatoes" which the drive-thru menu lists at $2.59 and was not given a receipt. I realize that Wendy's has $3.00 breakfast specials, but this was not one of them. Perhaps the drive-thru worker thought that she would save time and effort by not using the cash register while taking and processing my order. As the only car in the drive-thru at the time, the service was quick and friendly this time. read more

The Wendy's on 222nd and Lakshoenis absolutely horrible. I get that they are short handed, and I've waited 30 minutes or more in the drive thru line, but today after waiting 45 minutes just to get to the speaker and then another 10 at the speaker they came on and said it would be another 10-15 minutes before I could order because they didn't have a sandwich person. I effing left. Note to Wendy's: if you don't have enough people to run your business close it. -- at Wendy's. read more

Worst Wendy's in the area, more than a 45?minute wait for your order. The owner just doesn't care.

I honestly could have made ten trips to the moon and back while waiting in the drive-thru at this location, and still not have my order. Makes no sense how they're this slow. read more

Ass holes give you the wrong order and then won't answer the telephone. I will be there first thing in the morning. Euclid 222 ohio no stars

Well I am writing this I am in the drive through, it takes 60 minutes just to get to order our food "Wendy's dining room OPEN" well it's not. Online it says dine in 9am-10pm by the way both doors are locked smh. Get ur employees in check. The food is ok not the best but good, I'll give credit when credit is due. Just fix everything that would make everyone in Eucild happy and a good place to eat. Do not recommend. read more

Wendy's - a sign in the window of a restaurant - Burgers Near Me - Euclid, Ohio

This Wendy's is slow and subpar at best. Four years ago it was pretty good and decent but now it's nothing like that and probably the most low rated Wendy's in Cleveland. How they are even still open is beyond me. These days if I get any food there it's been through Uber Eats. And if they're not out of fries, which is strange for a fast food chain they always end up having something missing from my order. Every. Single. Time. I'm assuming most of the employees there are illiterate because when I get my receipt I would see that the missing item will be printed on there so I don't know what is lost in translation but clearly no one there wants to work or do their jobs. I'm not sure what the experience is within the restaurant anymore cause I don't go there in person but if you're ordering from a food delivery app I suggest you not to because there's a 95% chance that you will be missing items from your order and then you got to wait 3 to 10 days just to get a refund. Go elsewhere because this ain't it. read more

Awful establishment. It took me 30 min to get one combo meal, everyone is standing around waiting for what feels like an hour. There is no customer service. There is, what looks like, a manager trying to make them work faster, but everyone mopes around like they have no where better to be. The drive through line is always out to the street, only about 3/4 people are working. read more

Funny that dining room is closed due to Covid yet you have people sitting in there on their computer like no problem. If they can sit there a customer should be able to as well read more

So yesterday , my son and I stopped at the Wendy's on 222nd off Lakeshore. The service was so poor!!.. the Light skin guy was moving like a turtle. When I got my food the fries were hard and cold..so I asked for fresh fries and when they gave me more fries they still were cold. So my son got sick from all this he is throwing up. This is so sad that nothing is being done about this Wendy's. I think my son has food poison! read more

please dont use this location this has to be the worst business i have ever been too i ordered my food online n after getting their i still had to wait in drive thru line got to speaker and was told to hold on while the line kept moving i was told i had to come inside after parking n going inside the lobby was full of people trying to place orders. it didnt help ordering online trust me pass up this location it has to be the worst i have ever been to of any business in the world they would save much heartache if they just permanently closed this location read more

Possibly the worst food establishment I've been to. Only 3 cars in the drive through but still waited at least 40 minutes for food. Messed up my order twice. Do not recommend read more

I was in line at this place for probably 30-40 minutes to get one chili. I would not have even done so if it were not for an elderly, sick friend who requested a Wendy's chili and this was the closest location to her house. AWFUL. Do not come here. There was no excuse for such a wait and no apologies, nothing. I will not return. read more

Worst Wendy's ever!!! Slowest service--workers always have an attitude!! Been waiting in the drive thru line for 35 minutes while they do shift change and load the pop machine. Don't waste your time. Go somewhere else. read more

Worst Wendy's ever. Wait times are horrendous. After waiting more than 10 minutes with only two cars in front of me, no apology or comment from any workers regarding the wait. Don't know why I ever stop here. Last time for me. read more

Wendy's - Actual amount of fries. Looks like quality control doesn't exist. - Burgers Near Me - Euclid, Ohio

Spectacular double big bacon classic at 10:40pm Feb 26. From unwrapping I knew it was going to be extravagant. This burger was perfect and made with love. If whoever made this burger is getting paid less than 25$ its highway robbery. read more

Wendy's - a happy customer - Burgers Near Me - Euclid, Ohio

The lady that was at the drive through was rude and unprofessional, we pulled up to order and said "door dash only " and I was what does that mean as in if we order can we wait and pick it up she goes to say nothing and just sit there read more

I sat in the line for 30 minutes just to be told that they were only excepting card and I called and the worker said the reason that they were going so slow was because they had a stupid manager 0/10 would not recommend read more

We waited in like a 10 minute that barely moved and we couldn't even get into the actual building so all in all it was garbage.

Why is this restaurant still open ? Literally no change over the years. The service is slow. The employees are rude. It don't even be busy and they still be slow. I blame the management. They let everybody walk around looking confused. The manager not giving no directions. I wasn't greeted when I walked in the store. All I ordered is a 4 for 4 and I waiting 30 minutes, I wish I was being over dramatic but I'm not. Seriously needs to get better. It's 4pm and they frosty machine down already. The lobby is so dirty. I would not want to eat in here. read more

IF YOU ARE READING THIS, CONSIDER THIS YOUR WARNING! From the utterly disgusting customer service from teenage worker to ALWAYS COLD fries. This Wendy's coming from someone who eats fast food wayyyy more than they should Is nothing less than- FOUL. The lines are long and exhausting NO MATTER THE DAY, and there is always something wrong with my meals. This review is not based from one incident but my experiences overtime while living in the Euclid area. BEWARE OF THIS WENDYS! Give the Wendy's on Vine a try. read more

Worst Wendy's in Cleveland! The wait is always long, the workers are never friendly and last time I went there was a gnat in my salad! Never going back there. If they're not properly cleaning the lettuce who knows what else they're not taking care of! read more

Wendy's - a closeup of lettuce on a plate - Burgers Near Me - Euclid, Ohio