So I went in earlier this afternoon, There was one person in front of me. I walked up and the manager Norma took my order. The entire time just staring down at the register. I placed my order which was a combo plus a few additional items. After paying I asked her to make sure there was bacon on my burger because the last time I was there I ordered the same combo ( payed extra for bacon) and they didn't put it on the burger. She called my order, set the bag on the counter and walked away. I asked for ketchup and she said they didn't have any. I looked into the bag and all they served me was my combo. I asked where the rest of my order was and she acted like she didnt understand english. I told her again what I ordered and all she did was stand there trying to hand me the bag back. So I said never mind, I want a refund. I told her I wasnt happy already because my prior experience and as a manager at least she could apologize. Again, standing there acting like she didn't understand anything. I told her to look at me, she did, and I said I want a refund, youre a horrible manager and dont listen to your Customers. The sad part is IF anyone from this business reads these reviews, nothing will be done. It seems to be a trend at that location. Very unfortunate they let their employees run off customers due to ignorance. I will never return to this location. Oh, the one star is by no choice. read more

Very bad customer service! Very bad attitudes. I asked for sauce and the lady just looked at me and left.

Service has always been fast and the coworkers are always nice. I personally love the frosties it's just so different then any other place I have been to. I also enjoy the spicy chicken nuggets with some ranch I get it everytime read more

Okay, I know I only spent $4.74 with you today, I get that it's 9:30 am, but did I really deserve room temperature chili? Thank you, I knew I shouldn't be eating junk for breakfast, you made it easy for me to not this morning. read more

Food is good but soda machine has been out of flavors on my last 4 visits to this restaurant. When brought to their attention they didn't seem to care. If they are this lazy on refilling their beverage machine I wonder where else they aren't doing their job. You can see from the photo only caffeine free Diet Coke and Mello Yellow we're available. All the rest were blacked out. Clicking on other categories didn't result in any better options. I ate inside and after a couple of minutes I noticed several ants on the windowsill that eventually made it to my table. Yuck! read more

Wendy's - Burgers Near Me - La Habra, California

Horrible customer service. Adrea from drive thru just seemed so annoyed .. she didn't even get my order right and she didn't give me any sauces even when she asked what kind I wanted .. read more

HOW IS THIS PLACE STILL OPEN???? Disgusting! I should have jumped on here to read the reviews before getting anythIng. Ordered a bowl of chili and 2 spicy chicken wraps. How do you mess up these items? Chili had HAIR in it and the chicken in the wrap tasted old. Couldn't finish any of it. I was disgusted for the rest of the day. Don't come here. There are lots of better places around here! McDonald's is even better than this place lol read more

WOW! Was served the wrong sandwich's and they asked for them back through the drive through even after letting them know this was not okay especially because of COVID 2 employees helped me and both had a bad attitude I seriously never go to Wendy's and I guess I won't be returning... read more

15 minutes for two frostys..... not super busy but very poor service. Didnt even call number just put two frostys on country aftet 15 minute wait. read more

Chicken nuggets are always hard as rocks. French fries are undercooked and frozen in the middle. Bacon is always burnt. Never any condiments on any of the sandwiches. Lettuce is always brown. Restrooms are DISGUSTING. I don't even want to leave 1 star! read more

I know it's just a burger joint, but out of all fast-foods, I like Wendy the most. Their baconator burgers are so tasty (although very unhealthy) and I like the way Wendy does fries the most. This particular restaurant has been recently renovated as it has a rather modern design compared with other Wendy's read more

Wendy's - Burgers Near Me - La Habra, California

I've always had a good experience at Wendy's for a fast food burger and fries until tonite! I asked for a combo meal, when I reached in to get a taste of the fries they were Luke warm. I asked the cashier that handed me my food if they were fresh and he didn't know. I asked if I could have fresh fries please. I was asked to move forward, (there was nobody behind me!) and was told it would be about 2 1/2 minutes. 30 seconds later the young man came out with more fries, handed them to me and went right back inside. The fries were lukewarm and limp! I went right back around (there was still no line) and asked to speak to the manager, she said how can I help you? I explained about the lukewarm fries and she said; "I'm sorry about that, it must be the oil." I guess they don't fry with hot oil!??? She offered me something else, I left with a salad. read more

This location needs a lot of improvement. The grilled chicken sandwich failed. The chicken was so rubbery. The tables are filthy and no one wipes them down. The mens room faucet needs to be fixed or replaced. The Freestyle machine needs to be maintained, no grape flavor left. The nuggets are so small. Jeez...#Where'sTheBeef! read more

We would like to file a complaint! There was hair in my sister's salad. There were ants by the napkins. And the bathroom was just terrible it looked like a jail cell, the one was out of order, the door to the sit down bathroom was really scary and weird, there was no radio and not even any Apple TV!!!!! NO APPLE TV!!!!! So please fix that. read more

The people here are always rude, always fuck up my order, never give me a receipt and never give you any sauce!! If you can avoid coming to this Wendy's, please do so, there are so many other ones around that are way better read more

terrible, forgot my spicy chicken nuggets and tried charging us for sour cream before the one that comes with the chili, worker was over all just rude and rushed our order! if there wasn't another wendys close i would never come back read more

Did drive thru last night. Got to the window the guy just handed me my food. I felt like I was bugging him when asking for ranch. Maybe he just wanted to get rid of us Since they always forget something I checked my bags and guess what?? They forgot my fries and 2 baked potatoes. Thank goodness I checked before leaving the parking lot! Got my missing stuff got home all my food was cold and soggy. My salad was all brown I couldn't even eat it. This place sucks. read more

Wendy's - My nasty salad - Burgers Near Me - La Habra, California

Wendy's is such a yummy fast food place to stop. Cheese burger are juicy and tasty. They have amazing chili with cheese and onions on top, nice on a cold day. Ever try dipping your fries here in your frosty? If not you have to try it is a salty sweet treat. All food here is good can not go wrong with any menu selection. I've had a lot off the menu here and always try to get something new when I go back. Workers are friendly and food is ready in no time! read more

This place is a total dump. The trash cans inside are overflowing. The service is slow and they screw up the orders constantly. Don't waste your time. read more

Fast food....crazy to think I am reviewing fast food. Oh well. The double stack, chili, chicken nuggets are some of the best 99cent deals I have ever tasted. Nobody can beat Wendy's 99cent menu. So delicious.......nuff said. read more

This location is the worst. I have never once received my order correctly. They always make you feel like you're bothering them by, oh I don't know, asking them to do their job?! One time one of the ladies at the windows set my bag of food on my car door window sill because I was taking too long to put my drinks in the holders. Rudest thing to ever happen to me in a drive through. I've let it go a lot of times with this place but tonight my mom brings dinner home from this location, and she just pulled the longest hair out of her mouth after taking a bite of her salad. Burn this location to the ground. Worthless. read more

One time I went to Wendy's with my older brother and mom. We only ordered 1 kids meal, 2 burgers, large frosty and a water. They forgot the frosty to the kids meal, the water and the ketchup on the burger. read more

Here for my baby! The French fries are very salty. They charge extra for cheese and onions with your Chili. They were quick though. Quick to take my money!!! My daughter likes their chicken nuggets. She ended up only eating the French fries and threw out the Chili she asked for. She said it was nasty. ;-/ read more

Wendy's - Burgers Near Me - La Habra, California

I decided to try them again after almost a year because of horrible food. They haven't changed. I made a mobile order less than 2 minutes before I picked up the order and my fries and nuggets were seriously barely warm. WTF!!?? Sad Wendy's! read more

I love Wendys and had'nt been there in a while. Bit unfortunately came to this one and got a bad experience. Cold nuggets, cold double cheeseburger and cold hard burnt fries. Not a usual Wendys experience. 10 bucks for this crappy meal. read more

Wendy's - Nasty cold hard fries - Burgers Near Me - La Habra, California

Wendy's is aiiiite... I do come here for some of their premium chicken sandwiches but I feel they need to lower the prices for their spicy chicken sandwich because It tasted like a dollar value. Other than that the Ranch and the Asiago chicken sandwich are my choices here they are decent tasting sandwiches. They have self-serve ketchup pumps here and this location is clean, also their manager seems friendly (if that person is the manager that takes my order.) Some day I will terminate that Baconator when I feel like breaking that chicken sandwich habit. read more

I was super hungry and decided to try the grilled chicken sandwich. Maybe it was my hunger, but this was one tasty sandwich! Fries were fresh and hot too! The overall taste left me food-satisfied. I'll definitely go back for more! Thanks! read more

This place sucks. Its not as sucky as top class pizza but whatever read more

The food was bad I told them no salt on the fried wanted which mean new hot fries instead they gave me cold fries that sitting I don't know how long plus there was lots of ants in the food plate and flies my son got sick had to go ER if you reading this please don't go there unless you want get sick go to ER manager and cashier don't care I told the issue read more

Incomplete drive up window order. Left off my bake potato and no receipt. Oder at 3:49 p today

How I love my Wendy's! Good food at rock bottom prices. Chili- add onions and cheese to take this to the next level 1.49 Cheeseburger Deluxe- nice burger for 99 cents Garden Salad/Ceasar Salad- I prefer the Garden, but both are good 1.49 Service is fast and friendly. read more

Guy at counter did not speak or understand any english nor was he trained on food service. Did not understand the menu, and had no clue what condiments/salad dressings were let alone which to include with an order. Chili is watery and and has very little hamburger meat in it. ( 3 occasions) Recommend avoiding this location. read more

This sucks there opening inside dining now at restaurants. But these small franchise restaurants don't let you eat inside no more or use the restroom. I saw a poor lady eat out in the patio and her poor little boy had to use the restroom and they told her no. That poor little boy could not hold it went outside in the grass.they take your money but don't let you use nothing never again Wendy's read more

They still suck!! Worst customer service ever don't bother asking for anything extra they hate there. Still have to hassle with them to receive my freaking drink.(cherry Vanilla Coke) bc they lazy as hell to walk around the freaking counter. Always getting free stuff from them bc I continue to call on them. I don't see why they still up and running. The big shirt manger lady decided to be a smart ass and give me diet. You need to hire better staff. read more

They are lucky their getting 1 star. This place is a joke. No ice in the machine, ketchup dispensers completely empty, trash all over the floor, tables are dirty. I will never come back to this Wendys ever. Employees were are clustered and confused. SMH!!! read more

One of the worst Wendys I have been to. Drive thru was extremely busy so I decided to park and go inside, what a mistake! There were 4 tables of families with drinks and no food and they all looked hungry and annoyed. I was just ordering a salad so figured that would be fast, another mistake on my part! I overheard someone saying the toasting machine to toast the buns wasn't working, well I ordered a salad. What's the excuse on that? Also some old man was waiting for a salad and baked potato, they gave him a completely burned baked potato, I mean the skin was black! Did they not see that upon serving it? Waited 13 minutes for a salad and there was no one in line when I ordered. Terrible! read more

Love Wendy's! However, theire drive thru girl Ana, horrible!!! She took our order, read it back to us twice n still had to correct it n when I got my meal wow completely wrong n missed my mothers dinner n condiments n no straws or stiring straw nor sugar for coffee SMH next time I'll stay there until I triple check my order before I leave, so expect to delay drive thru but you have to. read more

I asked for two combos and they only gave me one combo and the drink that I had ordered for the second one. When I brought it up to who I believe was the manager she said that I didn't order the second combo so they were going to charge me for what they didn't give but ended up over charging me, so they did a refund but the entire time they all had the worst attitude and they will not give you a receipt even when asked read more

I've came here about 3 times before I decided to leave a review , and I noticed each time the food never seemed fresh like advertised the bread was stale the fries either burnt or one time they even forgot to put my girls cookies in the bag , like come on bruh. The people there are nice but once it seemed like they ran out of fries and decided to buy fries you'd get from like a Jim's burgers because I'm sure we all know they are two different types of fries. I don't recommend eating at this particular branch at all. read more

Should of looked at the low ratings this location has here on Yelp before I stopped by, now I see why! First of all used drive thru which had no cars in front or behind .. the girl on speaker takes our order, after we give the order she says "hold on a minute" we do, one minute ... two minutes... 3 minutes... and 4 minutes later she comes back on speaker and say "ok what did you want again?" Really!! You already took our order, repeated it and then just left! Now you come back to take it again? Ok , so again we order, same stuff. Move up to the window and she immediately takes our money and hands us our food?? Strange that we just had to re-order again after a wait at speaker and pull up to find the food ready so quick! Asked her what was the hold up at speaker and how can food be ready that fast after second order? She said "huh?' Forget it I said! Look in bag to check that 2 burgers and 2 fries were in there, looked ok. Drinks seemed fine too so we drive off. When we get on the road we're about a mile away headed home and wanted a bit of the frosty which is always thick and frozen... not this time, it was all liquid chocolate, not frozen at all! Thought oh well I'll put it in freezer when we get home, so let's have some of this coke we also have... No carbonation flat as could be!! Two wasted drinks, by now we are nearly home so instead of going back I decided never to eat here again! Burgers were very sloppy made and only had a couple pieces of bacon, we ordered the baconators because of the extra bacon, looks like we were cheated there too!! read more