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    Wendy's

    1.7 (174 reviews)
    InexpensiveBurgers, Fast Food
    Open 7:30 am - 1:00 AM (Next day)

    Order Wendy's Takeout or Delivery

    Wendy's Photos

    Business Info

    WENDY'S ATMOSPHERE

    What's the vibe?
    Casual
    Moderate noise
    Good for groups
    Good for kids

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    Recommended Reviews - Wendy's

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    Reviews With Photos

    Water down soda from all the ice
    Erika K. A.

    I've been here a couple times and then I stop and then I go back hoping it changes but it doesn't. The food always taste so bland and it's so expensive to eat there. The customer service is horrible and at the end of my order today he tried to sell me a cookie by offering it in a very sneaky way I do not like that. Of course I ate the food because I was hungry and I was on the go, they also added so much ice to my soda. I finished it in four gulps . I am not going back ever again.

    Literally waited for 30-40 minutes for a DoorDash order inside and the employees all don't know what they are supposed to do. By asking questions between themselves then actually getting the job done. The food takes forever and there are other patrons also trying to get food and waiting forever for their food as well. Some patrons got mad about how long the wait was and it's frustrating with this establishment.

    Family restrooms, one toliet each although one is strictly for employees despite not being labeled that way.

    Restroom area which includes one toilet in each, one in which is strictly employees restrooms but is not labeled that way. You would think with being fully staffed on a Sunday with customers in dining area already served and no one going through drive thru at the time, they could've just let my daughter use the other restroom. My fiancé was awaiting us so we could go through the drive thru but due to the poor and very rude service due to bathroom situation we took our services elsewhere... seriously had 6 employees all talking behind the counter ignoring us the majority of the time talking about what they did over the weekend, getting over paid to look busy while doing nothing. Luckily I'm not a ruthless person that has more common sense than to subject my daughter to just peeing herself in a public place like that but just saying wouldn't that have been fun to clean up rather than you guys being gatekeepers of the restrooms and how sanitary for your business, can't still believe this was an issue at a Wendy's where restrooms for your customers and are half the appeal of the fast food dining experience.. you go here for convenience, hence the reasons why you see these establishments at truck stops and rest areas.. not only did you lose a huge order that day. Also a customer for life with a family who is constantly on the go and rely on these types of services to keep us going.

    Wendy's is a loser -- so is the management. Not only did these people get a huge pay raise, but they are now cheating their customers. I went to this location mid-day on 5/12/24. Went inside to make sure they got my order right. Paid $20.00 for a Dave's double. Medium fries and drink. I also bought a large frosty. All ordered "to-go". Well... first issue they don't give you a receipt with the order. I got home and opened everything and found a Dave's single. I wasn't happy because I was hungry and knew I got screwed. I decided to eat and deal with the overpriced meal later. So I went back 4 hours later and asked the counterperson to price out the meal I ordered earlier. It came up to $20.00. Here's where the trouble started. I showed him a photo of the Dave's single I took out of the bag. I told him I wanted a credit for the difference of a Dave's single and Dave's double -- no more, no less. He gets the manager. The manager tells me I need to bring the food back to get a refund -- it's their store policy. Aside from trying to regurgitate that burger on the counter -- it just wasn't possible. So as my blood pressure rose, so did my temper. I told the manager, what's the deal? You're overcharging customers and shorting them also? "That's our policy... "

    Receipt with no total or charges. $11

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    Very bad customer service! Very bad attitudes. I asked for sauce and the lady just looked at me and left.

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    Incomplete drive up window order. Left off my bake potato and no receipt. Oder at 3:49 p today

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    Page 3 of 5

    Ask the Community - Wendy's

    Review Highlights - Wendy's

    I was super hyped to try the Baconator Breakfast Sandwich they have advertised in the window.

    $10.09 Baconator

    Read more highlights

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    Juan Pollo

    Juan Pollo

    3.1
    (215 reviews)
    1.7 mi
    $$

    I am very disappointed with the customer service I received at this Juan Pollo location. My husband…read morepurchased the Mini Special Combo that was advertised on the window as including two drinks for $29.99. After we left, I realized we were never given the drinks, so I went back inside to ask for them. The employee, Pao insisted that my husband had "declined" the drinks, which made no sense considering they were included with the combo. I politely explained that regardless, the drinks came with the meal and asked if she could honor it, Instead, she refused, argued with me for around and would not allow me to speak to a supervisor or manager, and made me pay separately for the drinks along with an additional transaction fee. To make matters worse, once we got home, we realized we were also missing tortillas and salsa from our order. Due to the uncomfortable and unprofessional experience, we did not even feel comfortable going back again. This entire interaction could have been resolved very simply with basic customer service and kindness. Very disappointing experience.

    I guess in preparation for Mothers Day, this location had no chicken available for the regular…read morepeople. All they had available was " sides " So I had ordered potato salad and rice. I left the restaurant & went to sample my rice. There was NO CHICKEN IN MY RICE! NONE. But did they cut the price? Of course not. Should I provide the restaurant with some suggestions on how to handle a busy day like today? Why should I? It's not my job. It's their job - that rice always has chicken in it. I got ripped off today at the Juan Pollo in La Mirada. Horrible service, horrible experience. I'm pissed off and I'm disappointed. And wondering where else I can go in the future to get some decent food without getting RIPPED OFF.

    Photos
    Juan Pollo
    Hair potatoe salad
    Hair potatoe salad
    M2

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    M2

    Wendy's - burgers - Updated August 2026

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