they don't complete orders, they give cold food, and ruined my meal completely ! Only one person had good costumer service and manners overall. read more

I've never had such terrible food from Wendy's. Went for breakfast and the potatoes tasted old, my sandwich was missing bacon and the chicken was dry and hard. Iced coffee tasted like nasty water. Never going back to this location read more

I wouldn't recommend going late at night as their operation hours say until 1am but the would close as early as 12:30am

Do not go to wendys it is mediocre at best I honestly expected more from wendys based on the constant praise from the internet and all the smack it talks from there but it turns out like most trolls its because of their feelings of inadequacy. Which holds true in most cases as well with Wendy's. Wendy's is by far inferior to other fast food chains because I know I can have at least one dependable item from the menu without causing me to terribly regret it. I ordered the Giant JBC 5dollar meal it seemed like the most forgiving thing on the menu. First off the fries are saltier than their Twitter feed. And The sweet and sour sauce left a vinegary taste that made me think its just a little past its due date. The best part of the hamburger was the cheese and without it it is just a mcdonalds burger on a bad day. The nuggets were ok and i noticed anywhere on the menu they are overpriced and with the meal you get 4 of them so its an ok deal however they are stale and at this point what i wouldn't do for a imitation nugget from McDonalds The cookie was burnt although u can't tell because its a double chocolate chip The only redeeming thing about the meal was the strawberry lemon tea that I had to pay 60 cents extra which I didnt mind although it is essentially strawberry tea doused with sugar they get 1 star because thats the lowest you can go read more

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I love this Wendy's. The burgers and fries are always fresh and taste good. Also, the frosty-ccino is to die for, hope they never get rid of it! read more

I ordered TWO Baconator's at the drive thru. And a large lemonade. I paid my $16-odd dollars. The woman at the window handed me a bag. I *trusted* her and drove home. I didn't ask for two regular burgers! I paid for "baconators!" Of course, I didn't want to get back in the car and drive 10 minutes to try to get it right. I guess I've got to begin checking the bag, no matter how long the line is. Damn. read more

Every time I have come to this Wendy's I get cheated. Either they give me the wrong food or they forget items all together. It is so frustrating during these Covid times because you cannot enter the store. I told my kids not to dare ask me for Wendy's again. read more

They need to change management or something because that drive through is trash. I sat for 20 minutes behind three cars. Finally pull up to window 1 to pay. Cashier is way in the back, looking back at her window. No rush to get to me. Then cashier didn't know what she was doing which was what the hold up was. She took so long I just left. read more

Wendy's has always been good to me, & this location was no exception. Cashier was uber friendly, & full of smiles. The tables that weren't being used were clean. I got my food fairly quick especially when the person in front of me made a huge order. (She had a list!) Everything I ate was good. I actually enjoyed the baconator fries. I thought they wouldn't be great. I will definitely be going to Wendy's more often. read more

Wendy's - a tray of fries, bacon, and a drink - Fast Food Near Me - Lancaster, California

Holy shit are your employees bad at their jobs. Can't listen can't take an order and slow as hell

Came to get food for my family. Took everything in me not to go off on the lady with the ombré braid at the drive thru So I decided to write a review first, she kept RUSHING me while I was making my order causing a ton of confusion and eventually getting my order wrong. (My fries weren't even SALTED) When I got to the window I asked a question and instead of answering, she completely ignored me. She had a fucked up attitude from the start!! Once I started giving her attitude back she was trying to be more professional. But it shouldn't take all of that. Just don't be a bitch. It's fucking Wendy's, if You don't like you're job, quit sis! I'll be calling into corporate cause I got time ‍ read more

To illustrate the horrible service that this location offers, I will start with their customer service. I ordered three baconators, one with no mayo. The drive thru attendant failed to notify me that they were only serving Baconator singles. I only discovered this when I arrived home. I called the location about the order and was "corrected" with a stern, disrespectful female voice. "NO, WE ONLY HAVE SINGLE PATTY BACONATORS." Rude, inappropriate and unprofessional tone. I called because I ordered regular, double patty baconators as pictured on the signs and commercials. Both the drive thru attendant and cashier failed to notify me. And when I wondered why, I was disrespected by another worker. read more

Wendy's - Sad, baconator single - Fast Food Near Me - Lancaster, California

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So slow. Love the food but one register open at lunch is ridiculous . Speed it up. Only have an hour for lunch

Morning and day shift are awesome,Food taste great! The night shift tho are friendly but mess up your order a lot! When you try to call and let them know about the mess up they will NOT pick up the phone. A few times this has happened were they messed up my order and i tried calling but no one picked up the phone , i called over 30 times each time. And last night was the last time I'll be going to this location during the night shift. I called to try to give them a heads up that they messed up my order and to confirm that they would fix it before driving all the way from Quartz Hill /Palmdale to L and 10. Money wasted last night and i wasn't able to get reimbursed. I do suggest though going to this location in the day time. If they mess up your order they will fix it/ answer the phone read more

So we were driving through and filled up at Costco. Lo and behold, there are a bunch of fast food places. I've given up on Pollo Loco, they're beyond help. So off to Wendy's, what the hell, they tend to be pretty good. So overall it looks nice, the staff seems to be working at all times. The tables could be a bit cleaner but there were enough empty tables to find a clean one easily enough. I'm sure the girl cleaning up the napkin station would have gotten to it soon enough. The food was typical Wendy's. Good, but not spectacular. Again, they were consistent. So no complaints. The bathroom on the other hand. A pigsty. My wife said the women's was the same. Ok, they have soap and hot water, woo hoo, clean hands. Um, where's the paper? The dispenser is empty! How do I open the door? I see the blow dryer, but how do I open the door? Oh well, plan B. Stick my foot in the handle, pull the door and remove my foot fast enough to grab the door before it closes again. Rrrr. Thank God the food wasn't bad or the order wrong or this would be 1 star. 3 stars because the bathrooms were completely unacceptable. Just because most people don't use them is not a reason to let them ever BOTH be this bad. read more

I've always enjoyed a good Wendy's burger. The app has become difficult to work with compared to how easy it was to manage in the past. Wendy's also wants more personal information with there app now. These are some of the reasons I didn't give them five stars. read more

The line is always long when we're driving through. Not because they're so busy, the workers are slow. I'm not sure if they just don't care, or maybe they're understaffed. We waited in the drive thru line for almost 20 minutes. My order was completely messed up, missing food, wrong sandwich, wrong drink. Even when they repeated it back, it was completely different from what we got. I trusted that they got it right, and left. Got home and noticed we only had half our order and completely different food than what we ordered. Unfortunately this is the only Wendy's on Lancaster, so it looks like I'm going to Palmdale or completely stopping all together. This isn't the first time it's happened and I'm tired of paying for food that I didn't order. Don't worry about holding up the line, triple check your order before you drive off. read more

They gave us the completely wrong order but gave us the right receipt.. and charged us for the more expensive meals we ordered. Always holding up the line and opening all the food packaging to check from now on. read more

Wendy's is a good place to eat, but I would only recommend the drive thru. The inside is always dirty and there are never any tables that are clean. Like today I ask an employee for a wet towel so I could wipe down a table, she said she would take care of it and I waited for 10min before I just went in the bathroom and wet a a few napkins and wiped down the table my self. Good food horrible cleanliness. read more

Juwell was extremely helpful and empathetic to a mistake in our order and she was very very professional! Will definitely be back here thank you so much!!! read more

This is my third time ordering fresh fries and they are stale. The other two times I was still close to the drive thru, this time I'm home. I verified it twice so I didn't bother to check. Smh after a long day of doing postmate you can imagine the frustration read more

I hate when I feel like I'm doing a restaurant a favor by being there. In this case, no thank you or or appreciation for my money. Just be kind next time. read more

Wendy's is one of my favorite fast food restaurants. I love their chili, nuggets (especially spicy), chicken wraps, chicken sandwiches, salads, and of course their famous fresh beef burgers. Even when it's crowded this Wendy's never takes more than 5 minutes to prepare your food. A bit disappointed they got rid of the free senior drinks and made the 4 for 4 a 4 for 5, however it's understandable since minimum wage and inflation are going up. Overall pretty good place. read more

Disappointed. I wanted a fish sandwich and what I got was a piece of fish that had been sitting around for about 20 minutes. Why do you serve that? Would you want to eat that? It should be fresh if your going to serve it. I have been disappointed with Wendy's lately. I have gotten fries that aren't fresh and food only sort of warm. Step it up and get back to good food and good service. read more

Went through they drive through. Got a small frosty. It was everything I wanted it to be. Delicious!

Drive through service was horrible!! When I got to the window the young man handed me my soda and it had so much soda on the lid it literally soaked my left leg. He did apologize but really??? Who trains these kids? Common sense is when you put a lid on a drink you make sure it's on and no leakage! It was 9:30 am and no other customers in line so no excuses of being busy and in a hurry! Meanwhile I'm on my way to work and now I'm going to have to deal with sticky pants all day read more

Legit have been to other locations the service has sucked, but the women here are so amazingly nice definitely coming back to this location. Restrooms and lobby area clean. Fast service as well! read more

The location is key as it is right by the freeway. The parking lot is rather tight and it is shared with a few other businesses. The quality of food is alright. I didn't like the way my fried tasted and it was $8 for my combo when it could of easily gone for $6. All in all the spot is alright. read more

The NEW sea salt french fries made HERE at this particular Wendy's, they are really GOOD!! They are delicious.. Because they are FRESH & crispy! Did you see my photo I posted?? Hehe... The only thing that I didnt really like very much, was the lady at the drive-through was not very nice & friendly AT ALL!!!!!!!!!!! Maybe if she were to just smile & just "pretend" like she likes her job! That would better.. lol hehe read more

Wendy's - Wendy's New Sea Salt French Fries! - Fast Food Near Me - Lancaster, California

Worst! Worst! Worst! Wendy's I have ever been to. I love Wendy's food and the food here has been great. Every time I have come there are massive waiting times. It seems they are understaffed and the drive thru is not a priority. 34 freaking minutes in the line....why I stayed in line you ask? I was stuck. No where to get out. It's always bad but never this bad. I will go across town from now on. I would suggest the same for others if you don't want the wait time. Get some more employees Wendy's on L street...I saw at least 6 people leave in the time I was in line.....bad management. read more

Not happy, all I ordered was so ice cream (frosty) for my kids and I, once we paid for them and the lady handed them to us I drove off and pulled into a shaded spot to enjoy... WRONG... it was as if I ordered chocolate Milk ... went to complain and she wanted to see my receipt I told her you did not give me one... TOO bad for me... chocolate milk it is !!!! read more

I love Wendy's but this time around their food sucked. I got the baked potato and chili my husband got the new pretzel burger. Normally you get a nice size baked potato this potato was small and they open it and was kind of smashed in for it to look like a medium size potato. My husband did not like the pretzel burger. The pretzel was kind of hard and did not looked appetizing. Don't waste $5 on a nasty burger. Get a regular cheeseburger instead. 1 star on the new Pretzel burger 3 stars on the potato 4 stars on the chili read more

I usually love this Wendy's & i know my review prob won't have any impact, but right now with my combo meal i asked for a coffee instead w 3 creams and sugars(neither of those where in the bags) & the coffee is from this morning & its the smallest size they have. Don't recommend their coffee & the girl who gave me my food didn't even ask if i needed anything else before just letting the window close. I understand your busy, but it takes 2 seconds to ask & don't serve coffee that was made at 9AM this morning & if it was just made, you might just want to throw that out all together. read more

Terrible, I went there on a Saturday night and it took 20 minutes to order a salad, the staff was flustered and were not managing well. I waited another 15 minutes for a salad BUT that's not the worse part, I get home start eating my salad and there is pieces of PLASTIC IN MY SALAD! So gross, I will never go back to this particular Wendy's. read more

Tables were filthy. I only found one clean table and the time was 2: 30 pm. Service was good though and so was the burger.

I would literally go to this place and order like 6 Jr bacon cheese burgers all for myself it's amazing they have great deals like the 4 for r read more

I ordered online and was charged a service fee. When I got to restruant the lobby was closed and locked. I was told I had to get my food by going through the drive thru. There was no advantage to placing an online order. read more

Nightmare to order any kind of food there. The people are rude. They can't even get your order right the first time. The food was cold at the end of all of it. read more

The restaurant was clean and the staff were nice. The food was good and prepared well. The Chocolate Frosty was awesome, Dave Thomas was a genius. read more

I used their drive through. I ordered the menu # 2 large size and one additional burger without veggies. When I came home both burgers where made without veggies, the fries were disgusting, soaked in fat and tasteless, and the drink I had gotten was definitely not a diet coke, though I'm not sure what it was.. tasted disgusting and went down the drain. This was a very bad experience. read more