Staff rude walked in and attitude go drive threw. So why doors open if you want us go threw drive threw and you sitting at a table instead of working you have head set on. Sad customer service has gone down so much. We increase prices but not service. read more

Wendy's is pretty standard across the board, as with all the fast food places right off the interstate this one is on the low end of the totem pole. The food depends heavily on how busy they are, the service comes with a little bit of attitude (depending on the time, the late shift is actually pretty friendly) they recently renovated so the ambiance is at least newer. read more

Food was good!! Wait was horrible!! Dined in Saturday August 24 around 1:30 pm. 4 people working. 1 cooking, manager drifting between locations, 2 wondering around!! NO sense of urgency!! Like being waited on by sloths!!!!! 30 minutes between walking up to the counter and getting served!!! Wow!! read more

Went today at 1130 ish ordered about 50 dollars worth of food boy did they screw things up my salad was a cob I ordered apple pecan. Ordered 2 chicken ghost pepper meals ordered a cheese burger and reg. Sandwich wrong. Got extra fries and no straws no napkins had frosties 2 they did get those correct. Really need to train your staff perhaps to read the receipt better. So read more

We pulled up to the drive thru and they asked if they could take our order we hadn't even had a second to look at the menu so we asked for one second. They told us in that case you have to come inside. Then we went to the doors and only one was unlocked. Inside they we had to wait for someone to eventually help us and they were just as rude. One employee was working and wearing a book bag as she worked. We ordered a large coffee and got a small. I'll never go back to this Wendy's. Poor customer service! read more

I've never made a review before but pulled over because I've never had a staff that was less courteous. Waited a long time then pulled up to the window and the person who took the card and gave me my food didn't look at me or say a word after I said hello. Very weird, I get that people don't love their job but damn read more

This Wendy's is super close to my customer's location and it's not exactly Metropolis. Yes, I got lunch here almost every day this week and I have no complaints at all. Wendy's has a decent enough variety that you can eat here five times and not have the same thing each time. Whether it's the side salad you use to supplement last night's leftovers or the Cobb Salad as a main (with fresh bacon and freshly grilled and chopped chicken) or the "W" burger with a baked potato and a Frosty. Different textures, different tastes and a nice variety! As for that "W" burger, I'm really impressed. For three bucks, it's a lot of meat and a lot of "salad" and the cheese they're putting on there is so creamy! Love it! This location is close to the Interstate and easy to access. read more

Wendy's - the front of the restaurant - Fast Food Near Me - Lexington, South Carolina

Needing sustenance on the drive between Holden Beach, NC and Atlanta, GA, I stopped at this Wendy's just outside Columbia, SC. The place was busy during the lunch rush, but everything was clean, including the women's rest room. (Very important!) Wendy's chili is gluten free, so it is one of the only fast food restaurants I can now frequent. I was envious watching my husband devour his double with cheese and sea salt fries. Fairly easy on and off the I-20 East/West corridor, so it makes for a convenient pit stop. It's also apparently a hit with the local businessmen and women. The drive through line was long but moved quickly. Counter service inside was also prompt. read more

Wendy's - Interior during lunch rush - Fast Food Near Me - Lexington, South Carolina

nasty facility, drink machine unresponsive as well as dirty, restrooms nasty with the air dryer falling apart read more

Wendy's - a collage of pictures of a public restroom - Fast Food Near Me - Lexington, South Carolina

This has had to be the worst Wendy's I have ever been to. We should have know it was not good by the amount of people currently in it, and how clean the place looked when we walked it. The tables look weathered, and needed a good cleaning. The only positive was the people. They we friendly and courteous. The men's restroom was disgusting, and smelt pretty bad. The food was ok, but expected more from the Wendy's read more

I just gotta say I was impressed. All I wanted was 2 frosty's. They took my order, and said drive up. I paid cash (exact change I might add), then when I drove up to the next window the lady had it in her hand waiting on me. This was lightning fast. Just for the record, it was about 8 pm on a Wednesday. So a great shout out to the employees working . read more

I'm honestly not expecting much from Wendy's when I go. I stopped by after an appointment and was very impressed with the customer service. Ethan helped serve me, didn't rush me at all, answered my questions and was overall just friendly and hospitable. He even gave my daughter a kids meal toy completely unprompted. The nuggets seemed old and overcooked, but otherwise it was a great experience. (And to say that about a fast food restaurant other than Chick-fil-A is a big deal for me.) read more

First of all the store was DISGUSTING. The floor was soaking wet and it hasn't rained today. Instead of mopping it they put up a wet floor sign. The only food that's was hot was my grilled chicken. (Cold nuggets and cold chili). For 5 people in drive thru and 5 people waiting for food the staff had no idea what was going on. I'll never visit this location again. read more

Clean restaurant. Very busy as it was dinner time. Looks like newbies with very little training at registers. One person appeared to be delegating to the entire team and doing the orders. Food was good. Frosty great! Just needs a little more trained team to be working peak hours. read more

Wendy's - a tray of fries and ketchup - Fast Food Near Me - Lexington, South Carolina

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Hungry kid! My son loves a Wendy's Jr deluxe hamburger ketchup, mayonnaise, lettuce, tomato, no onions. Did drive thru Tyler (cashier) was nice and staff got order ready quickly. Order was correct and Daniel said it was delicious. Smells good too. read more

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First the menu wasn't right with the prices it said my meal was 8$s and they said at the window it was 11 something. The lady taking our order was rude. Terrible service one of the lady's cussed us out and slammed the window closed!! Fries was cold and not completely cooked through, burgers didn't taste right. I have called over and over again to complain bc they didn't give me a receipt or ask what kind of Baconaiditor I wanted and like I said they was just rude. Would not recommend going here. In my opinion it's horrible. read more

The best Wendy's restaurant I've ever visited! They are super fast and friendly. You're lucky if Jay Jay waits on you, he alway makes me smile! read more

Perfectly decent food usually, but they have the weirdest passive-aggressive rude service here. Consistently. It's very weird and off-putting, enough so that I'll go to the awful McD's down the street instead. Just...weird. read more

It's okay. Nothing special. Just like any other fast food restaurant. Incredibly SLOW!!!!! read more

Wendy's - This line is unusually long today. I guess the 4 for $4 is a bigger seller than they anticipated. All I want is spicy nuggets. - Fast Food Near Me - Lexington, South Carolina

I came through the drive-thru tonight, not only did I pull up to a line of cars; i watched 2 cars pull out the drive thru. So I began to wait for the line to shrink more, as I got to the speaker I waited for almost 2 minutes before someone took my order. Well, simply I only ordered two 4 for $4 meals and to get to the window and see the order taker phone on top of the frosty machine and have her take her time leaving the window open with nasty looks explains WHY there was such a line in the drive thru. Additionally I waited 5 minutes or more for my two 4 for $4 meals and saw two other employees also in the window area with their phones. The girl was Caucasian with black hair and was approached by a gentleman who was filling the ice machine that proceeded to have a full whispering conversation with the window open while I waited for my meal. Even if order taking is her job she didn't show willingness to assist her coworkers that may have needed her help preparing my order. So when I got home not only did I not receive my receipt my order was WRONG! I ordered a Junior cheeseburger 4 for $4 plain with only cheese and ketchup and received an entire Junior bacon cheeseburger. I'm a Wendy's fan and I know how each sandwich is made. It's always the night shift that can't maintain service! Shame on them! read more

Terrible service! They get orders wrong and make people wait 10 minutes before telling them their system has been down.

The customer service at this location is atrocious. When we arrived for a quick bit while on the road, we were greeted by one nice lady. The other 10-12 people they had on shift were so unfriendly and didn't really seem like they cared to do much of anything. There was one other customer in the lobby and not many people in the drive thru. But it took about 10min to get acknowledged by and then nobody could figure out how to take an order. Then when somebody finally got to the register, it seems as though we were interrupting them. Not to mention, they had a worker on break inside who was clearly vaping in the establishment. Clearly these people don't need to work in a customer service type position. And the audacity to say they deserve $15 for the horrible service they attempt to provide is asinine. Your management and workers really need training on how to work and deal with customers on a daily basis. Or maybe they need to find another job... read more

Stopped for lunch at noon while driving through. Excellent manager who was directing the team as customers came in while she also filled orders. Quick turn around and delicious food. Everyone was working as a well-oiled machine. Good job! read more

The staff was super concise, considerate and patient, helpful, and well-mannered. I sincerely appreciated and enjoyed the few minutes that I was in the drive-thru and they got the order spot-on! Usually I like to check the order before I leave but I didn't even feel the need to. Also, of course the food is delicious (I'm writing this as I eat)! Thumbs up and a virtual pat on the back to these guys and gals. They're doing awesome. :) read more

Super fast. My food was hot and ready!! Nice customer service! The only complaint is that my frosty was all over the cup...like it ran over when the employee filled it, and she smashed the lid on it....then it was smeared all over the cup. She handed it to me without wiping it off. Mess. read more

This was the WORST service we've ever had. The service is slow, which by itself is nothing to whine about. The girl at the window was the worst, no hello, no smile but plenty of attitude. She gave us half of our order then walked away. She came back a minute later and seemed confused that we were still there. We had gotten no drinks and several of items were missing. She seemed upset with us. No sorry, or sympathy whatsoever. We asked for the manager and he was no help either. 5 people were standing at the window and nothing was happening...ridiculous! Best of luck to those in line behind us. read more

Hamburgers are Not Fresh... They are precooked to speed up service. Dry and warm is all you should expect!