The worst ever. I ordered two sodas and a small order of fries around 9pm through drive thru. I was at the drive thru window for 5 minutes waiting for them to help me. When they finally handed me my food, they had charged me for a medium and large fries that I hadn't ordered and hadn't even given them to me. So my $6 turned into a $13 and I didn't even get the food they charged me for. There were 4 girls working the drive and they all didn't know what was going on and just ignored me. Will never ever return and will warn friends too. The strawberry lemonade is too bitter and the pear berry tea isn't good either. Ended up throwing out 90% of what I ordered. This place sucks. Take your money elsewhere to in n out down the street. read more

Had the possible WORST customer service experience imaginable! This Yuba City Location of Wendy's that I visited via drive thru forgot to give me a bag of my order. Upon realizing this at my home (which is 20 mins away) I called them to have the situation corrected the worker named Jackie asked me to bring my half eaten food back for a full refund as opposed to asking the opportunity to correct their mistake. In complete anger yes I asked for a full refund as she was not once apologetic for the restaurant's mistake or ever mentioning to correcting the mistake! When I arrive there with my food they only want to refund me the eaten food I brought back and not anything else they said they had already given me calling me a liar! Long story short visit and eat here at ur own risk! If they make a mistake they will not correct it by any means!!! Sure the number for corporate was given to me, but to had missed an opportunity to correct t it at there local level still leaves me very frustrated and angry! read more

Slow production will be stuck in line for z as c CC wile and people inside seem to not care

Instead of throwing food out the window rushing you out of the line maybe they should take the time to make sure the orders are correct.

They never get my order right.. while the line is extremely busy you have 2 employees taking out 1 trash can. Hopefully they changed their gloves. read more

The hamburgers are good but the fries are way to salty. They need to be wiped off before eating. The staff, lady working drive up window at 2pm 5-21-18, was somewhat rude. She does not welcome you to Wendy's, there is no please or thank you, no have a nice day, the food is just held out to you. Send the staff up to the Oroville store, they will teach the Yuba City store how to properly treat people. Oh yeah, cut back on the salt. read more

This happened the second time idk if they don't understand English they charge me for everything and stuff always missing on sandwich I pay extra for and stuff missing that I have ordered it's a constant mess up. They need to open another Wendy's that has better customer service. charging extra but not providing the service doesn't equal the proper total. read more

This Wendy's usually cool, they be hooking it up with the goods unlike that busted cjs across the street. But when I pulled up on a Saturday night they sure were busy. And they took too damn long for each persons order. When I pulled up to the window it was obvious homegirl was a rookie, she tells us there's no more grilled chicken and we had to choose from spicy or home style, kinda disappointing. But then she tells us when she gives us the bag that they actually did have grilled chicken for the sandwich and we were like whew cuz we didn't want no home style. But when we got home they had forgotten my spicy chicken which was included with my 2 for 5. Which is why I'm disappointed (in management) that they put this rookie on the drive thru for a busy Saturday night smh waste of time and money. read more

8-24-17around 4pm I went in with one of my cousins (she's in a wheelchair) we ordered and sat down .. the shift manager on duty brought us our food and made sure everything was good before walking away. read more

Went in today for lunch, actually went in for the "Chicken Sandwich" had it once before and pretty much liked it. When we went in today we saw an ad for the "Baconator" OMG those burgers were the absolutey WORSE, we have ever eaten. It was like they had been sitting in GREASE marrinating for a few days. Just horrible, of course you can not eat in the resturant so we left and went to a park to have our lunch. These burgers were so horrible we ended up throwing them in the trash, we were unable to eat them. When you consider that they were almost $8.00 each it made us feel cheated. Wendys on Bridge street owes us, $18.00. Amazing that they would put out food like this. read more

Extremely slow service and they always forget to add my sauce! Manager is the rudest. If I could give no stars I would.

Normally I go to this Wendy's but this last trip was horrible. Last time I went to drive thru i ordered the buffalo ranch chicken sandwich and the lady told me they had ran out of the buffalo sauce. Are you kidding me!!! I then had to get just ranch dressing on my sandwich. I also ordered chicken nuggets and i told the lady working at drive thru, If i can please get ketchup and she had the worst attitude ever!!! As I was exiting the drive thru I looked into my bag to make sure that she gave me ketchup and ranch dressing for the nuggets and I didn't get SHIT!!! I payed for the chicken nuggets to come WITH dressing not without!! I don't plan on coming here for a while. read more

I don't expect much out of Wendy's, but how do you make a baked potato smell like seaweed? The only positive about this location is they have cute chickens. read more

Love Wendy's . Great burgers and fries for fast burger place . Love there salads to . Love there drink selection and lemonade is one of my favorite drinks read more

Workers have poor communication skills and I waited 30 mins on grilled chicken sanwhich and I was the only customer there. Also the let chicken roam their parking lot. I will never go there again. I just recieced a message from one of their employees that goes by the name Bob T. I copied his message this is what he wrote me. You did not wait 30 mins for a grilled chicken sandwich u lying son of a bitch all ur reviews are complete garbage. Why would i take time out to lie? Idiot read more

I love Wendy's food, but this Wendy's has some of the rudest employees. I went through the drive thru and handed them my credit card, they gave me my food and I started to drive off. The lady yelled out the window"wait your card! " So I stopped and as she puts her head back in the window she says idiot. Really! !! They rush you through then when you try to hurry they call you names. .. Really unnecessary. I understand that in fast food the workers can become frustrated but that is no excuse to treat people like that. When I called the manager to place my complaint the manager seemed to act as if he couldn't care less and was in a hurry to end the calls with a lot of yah uh huh's. If you are seeking decent fast food and a friendly atmosphere this is not your restaurant. read more

They remodeled this place and i really don't like it. What was the science behind the way they did it? It makes ordering you food weird and the seating is weird too. As far as the customer service in this place its a little off. The staff always look rushed and confused. The food is always hot and fresh but every thing else isn't that great.... read more

Greedy management who can care less about providing quality customer service. We used to come here all the time but as of our last 2 visits, this place is garbage. Our food has been cold and after taking the food back, they threatened to call the cops and refused to give us a refund or replace our disgusting food. Some people come to this country for better opportunities and some people come to just exploit those rights. The management at this place is an example of those types of people. read more

Now I want to say normally love Wendy's but this one was awful. The dinning area was gross every table was dirty and had food all over them. And it's not as if it was busy. There were literally 2 other ppl in the place before we walked in an at least 8 ppl work and still it was dirty and gross. But we were hungry so we still ordered and my chicken was tasteless and dry the bun was stale and hard, it was completely awful. Will never go there again. Oh and to boot the lady who took our order was so totally rude. read more

Ever since the new owners have taken over this restaurant has become a disgrace to Wendys. The place stinks when you walk in the door, it is dirty, the tables are not clean, and my food never even came. I just left after waiting 15 minutes. The place is over staffed in yet they still can't pull off even acceptable service. I used to love Wendys, but not Yuba City's restaurant. read more

I really wanted some spicy chicken nuggets one day after work, so I go order a 10 piece spicy nugget meal. Stupid me didn't check the bag when I left and I noticed when I got home they gave me a chicken sandwich. As soon as I found that out I called and complained, I talked to a man named Amar and he said that he was very sorry and he took down my name so the next time I came in I could get a free nugget meal like I had originally ordered. So about a week later I went through the drive through and told them about this Amar and they said " oh we don't have your name down we have no way to give you your food." Seriously Wendy's? That was a deal breaker for me. Never going to this Wendy's again. Not only that the past few months customer service has gone WAY down hill. read more

Yelp is really unfair because 0 stars should be actually an option. First of all when did Wendy's become a bar? The tv's were blasting with full volume I had to literally yell my order to the cashier twice, and when she said I can't hear you I said maybe if your turn the TV's down you would be able to, and she just laughed like an oblivious idiot. I got my order after a few minutes and hurried out of the place only to come home and realize they forgot a couple of my things. I could care less at this point, but defiantly won't be returning to this place ever. If remodeling meant couple of TV's blasting full volume, I'd rather take an accurate order over that any-day. read more

2nd time in a row I have had issues at this Wendy's! I will never go back to this shit hole restaurant. Cold food without any of the fixings in it. $17 for lunch for 2 I could have gone to a sit down restaurant for that. Don't waste your time or money at this Wendy's. They don't care to correct their lack of service or quality control. I guess that's what fast processed food had become now days! read more

I really don't know why this place has so many bad reviews, maybe it changed management or something??? I've been there several times recently for their 4 for $4 meal (BLT chicken or burger, nuggets, fries & a drink--killer deal) and they are the most professional fast food employees I've ever encountered! They are are genuinely nice and they know what they're doing. They communicate well and cool the food fresh. I've had zero mistakes, even on large family orders. It's refreshing to see people taking pride in their job, even when it probably isn't their dream job. We need more people like that! read more

If I could give this place zero stars I would. Shitty service and shitty food. Don't come here. I've been in the drive thru for 20 minutes waiting on one trash ass 4 for 4 read more

This is a great Wendy's especially if you are heading southbound on 99, because it is on the same side of the freeway. Food has always been suffecient, but hey, ITS fast food.... read more

Been here many times and seen lots of changes. One that has become bothersome is the over modulated TV blaring cartoons to an audience of adults. However more and more are the ever present television set in our dining or shopping experience. read more

wish they had an option on the doordash app to customize the sandwich... tried to call to say no ketchup or mustard and they don't answer.

Food is always good but got grossed out when I went to the restroom to wash my hands to enjoy my nice meal the sink wasn't working ask the employer that was in there using the restroom if the sink was working she said it hadn't been working all day kind of got grossed out thinking who was handling my hamburger and if they even had washed her hands the thought of them using the restroom and not being able to wash your hands kind of gross me out other than that the beverage was great "note to self always checking bathroom sinks making sure they work before I purchase a meal" read more

Went 3 nights ago around 9:30pm was not busy at all got my food fast but they did not give me the chicken nuggets for both of the 4 for 4 I ordered. They put the ranch in the bag but no nuggets. I normally always check the bag but this time I was in a hurry and did not notice until i got home. read more

Well where do I begin! I'm so disgusted I could be sick! As I'm almost done with my chicken sandwich I find a long black hair under my cheese. I'm sitting in here right now. I went up front to tell a staff member and they told the manager but no one thought they should come and apologize. Never never never will I be back! By the way I'm a blonde! So disgusting! read more

Not the best. Two competing TV sets one w kids stuff and one sports both w volume. A bit slow food was pretty good though and hot which is good for fast food. Clean which is important. read more

If I can give this place a zero I would I asked for no tomatoes and extra onions on my burger they gave me tomatoes and no extra onions my mom asked for extra onions on your burger and she got no extra onions this place is so incompetent it's pathetic with the only people in the store and they can't even get the one order right this is why I hate Wendy's so incompetent they can't get anything right read more

Went there today about 4:45. The drive up was plugged so I went across the lot to let it clear out and it just got worse. So I went inside, BIG mistake. There were 11 employees and other than the cashier, they all just meandered around talking, hoodies up and laughing while we all waited for our food. They ran out of Frosties at 5:00?? I had paid already and was unable to get a refund. I asked for the supervisor, this girl was in way over her head. The gal making fries (you could tell the job was beneath her) was laughing as was the one working the drive up.They thought it was funny, myself and several others didn't. One knows the owner and is going to call him. I got his number as well but guess what!! He don't answer and the mailbox is full. On top of that the kitchen area was a pigs sty! The bathrooms were a mess,Tables were unbussed, Garbage full, Parking lot littered. I am calling Wendy's corporate tomorrow as well as the health inspector, The city, to file a complaint on trying to get in to the drive up safely. Fire Marshal may need to make an inspection. I would have called in a new crew and fired that one in front of everybody. I'll go visit Noran ( owner) Tuesday and see if he feels this is funny! read more

I ordered lunch here the other day for myself and three coworkers. We ordered chill and chicken nuggets. We asked for dipping sauce for the chicken nuggets. They charged us extra for sauce and the charged me for CRANBERRIES..not sure why. Didn't realize it until I got back to work. I never ordered anything with cranberries. What a rip off. I will never go here again...terrible read more

I love Wendy's the Yuba City Wendy's treats you like family they really seem to care about every customer they serve. The food is always hot and fresh the best place to go if you like quick and yummy food :) read more