I thihk someone opened a car door into traffic as I heard a loud crashing sound on my right, looked…read moreover, and my passenger side window was smashed. I ordered a used replacement from eBay and after it arrived I looked for a body shop that could install it. After reading glowing reviews, I called Hyperion to ask if hey could schedule the installation, expecting to wait a few days. Instead the guy on the phone said to bring it in at 10:30 the next day. I didn't get there as a tweak in the door itself caused my overhead lights to stay on and drain my battery. I arranged for a friend to take me home, expecting to leave the car for at lrast the afternoon. But manager (I did not get hois name) said it would just be a half hour. He called over a ytechnician and 20 minutes later the car was ready! I had some body damage and the manager quoted me a price apologetically, noting that Lexus Parts are super expensive. I said well, it's a 15 year old car - probably isn't even worth the cost of the repairs. I started to walk away and stopped, turned and said, "Wait, I haven't paid you!" And he said, "no charge". I was dumbfounded and only hope I thanked him emough. Great work, fast, and even complimentary. I'm in awe. Go there!

Literally better than when I bought it. Ed said it would be and he was right. They do great work,…read morefixed it faster than expected, and I didn't have to call for status checks. I'll def go back and refer. Finding people to trust with this stuff is hard and they absolutely earned it.

Greg & George have taken great care of 2 of my cars. I had a 1988 BMW 325i, with all kinds of…read moreelectrical problems. They fixed the problems and kept my car running for years. Once the BMW was finally done, I bought a 2004 Honda Accord, and they keep it in top shape. They're fast, honest, never pressure me to do additional, or unneeded repairs. No nonsense, great work, reasonable pricing. I'm grateful for them!

I highly recommend Western diagnosis & repair. Greg &…read moreGeorge have always taken excellent care of my vehicles over the years. They provide quality work! Another reason I would recommend coming here is because they do not try to talk you into fixing things that don't need fixing like many mechanics do just to make extra money. They are hard-working & honest professionals If you would like to have your vehicles taken care of with mechanics that treat you with kindness, respect, & value you as a customer, then I would recommend Western diagnosis and repair Keep up the great work. You are truly appreciated in the community. !

Amazing experience. I drove from Marina del Rey to come to this auto shop because of the reviews…read moreand the prices. Everyone is so nice. They are very honest. They make sure to fix whatever your car needs and don't try to add on a bunch of random repairs. And the best part they are extremely affordable. Amazing work without breaking the bank. They also finish your car fast. I got new brake pads, my rotors resurfaced, an oil change and my tires rotated and they were done in less than two hours. This is the only place I will take my car going forward.

Highly recommend this place. Very transparent with what issues may be going on with your car, and…read morevery friendly, regardless of if you are purchasing or repairing through them. Auto repair shops tend to be hit or miss if they do what they say they will, and this Shop excels in every way possible. When we spend as much on our cars as we do, you want to know that it is being taken care of behind closed doors, I can tell you without a doubt that this shop treats your car as if it was their own. TLDR; this is a car repair shop run by car people who love cars. Not only are they cool to talk Shop with, but they are very transparent and trustworthy.

I accidentally scratched someone's side mirror and was referred to this body shop. From the moment…read morewe arrived, Eli came over right away to take a look and had one of the mechanics inspect it as well. I honestly thought we'd be there for at least 30 minutes, but in about 10 minutes they brought the car back out and had polished out all of the scratches. I was impressed by how fast and efficient they were. Everyone there was incredibly friendly and helpful, especially Eli and Veronica. They made what I thought would be a stressful situation quick and hassle free. I really appreciated their honesty, professionalism, and great customer service. I would definitely recommend this body shop to anyone looking for quality work and a team that genuinely cares about helping their customers.

Outstanding customer service some of the best workmanship I've seen in a body shop in many years. I…read morewould definitely bring back my car to be repaired at the shop for large and small cosmetic repairs.

Craig is hands down one of the best mechanics in LA! He is honest, trustworthy, knowledgeable, and…read moretruly cares about his customers. Finding a mechanic you can rely on is not easy, but with Craig, you can feel confident knowing your car is in great hands. He takes the time to diagnose the problem, explains everything clearly, and always does exceptional work. Every repair he has done for me has been completed with great attention to detail. I highly recommend Craig to anyone looking for a skilled, dependable, and honest mechanic. His professionalism and quality of work are unmatched!

They keep your car for days before they tell you the issues... Never same day what your options are.read more

My car needed to pass a smog check last year and needed repairs. I called around to tons of shops…read moreand no one inspired trust. A1 Auto was an answer to prayer. In a separate incident, I had a tire blowout on the freeway and was relieved to be able to come here. Tony is an experienced gentleman running his own shop and I am incredibly blessed to have found him. He is honest, reliable, knowledgeable and trustworthy. As a woman, I have found it is so difficult to find someone with these qualities when it comes to cars. I will continue to bring my car to Tony until the day he closes shop!

I recently received my smog check from the DMV and was looking for a smog check place. A1 was…read morerecommended by a nearby shop, so I decided to call. As I noticed, this is one person, but he is super sweet and attentive. He made sure to let me know how fast it would be and within what time frame I should bring my car in. He was transparent about the type of work he does and I can see why he is part of the STAR program. I will definitely go back and bring my car in for other services as needed. Oh, it was super affordable, too!

I really recommend this place! The owner Nick is sooo professional, as well as Ara an unbelievable…read moremechanic with sooo many skills, so quick! He knows what he is doing and can work on German or American cars. They are all very honest!!! They will accommodate.

The staff was friendly and the repair was done properly. The pricing was reasonable, and they took…read morethe time to explain the work that was needed. The only reason for 3 stars is that the service took a bit longer than expected, but overall it was a decent experience.

I got a very high quote from the dealership and felt suspicious about both the cost and the work…read morethey said was needed. Since the dealership had made the diagnosis, I took the car to Bubba's Performance for a second opinion. Not only do they have some of the best shop dogs I've seen at a mechanic in a long time, but they were completely straightforward with me. They charged a fair price, fixed my car, and even pointed out that the dealership had recommended a repair I didn't actually need. I really appreciate the honesty and help. Safe to say I've found my new mechanic.

Guillermo and his staff were all helpful, and quick with the services I needed for my car. They…read morehelped diagnose the problem, provided different options and ultimately left the decision up to me. It's been a week since my car went in to get serviced and so far it's been smooth. I appreciate the timeliness, and honest help from everyone here. Will recommend to friends and family. Thank you so much again!

Was driving to another smog check place and saw their sign. Dropped in the see if they could see…read moreme. They did right away and even price matched the place I was going to! Gio was great. Friendly and efficient. I was in and out of there in 15 min. Sometimes it pays to just drop in and be friendly.

Ok aside from making me wait almost 20 mins to get my car on the lot. After patiently waiting I…read morepolitely asked for help and he said he's busy and if I like I can come back another day says the older larger white guy. Well that was an asshole move and you can't seem to get your business organize while your flirting with a female customer wasting your time on that rather addressing cars waiting . This is terrible service and rude customer service

Nice people, great service and a fair price. This small garage delivered on what they promised.read more

These guys are so friendly so professional did a great job and extremely reasonable prices. I was a…read morevictim of a hit-and-run and what I thought was gonna be a really big headache turned out to be not so bad all thanks to these guys. Can't say enough good things about this team!