This is a wonderful property management company, always available and attentive and always ready to…read moretackle any issue that arises. Tracy, Mitch, Ava, and everyone I have ever worked with at Syrus has always provided wonderful service. So great I have used them for multiple properties and clients over the years. I know I can always count on Tracy and her staff to give me great service. I plan to work with them for years to come.

I have lived many places all over California and this is THE WORST experience I have ever had with…read morea property management company. They are unprofessional and hard to get ahold of. I moved out of my apartment over a month ago and just (today) received a fraction of my $2,000 deposit back. I spent a couple of days cleaning everything from top to bottom yet they charged me for 4 hours of cleaning. They also charged me to replace a cracked window which happened on the OUTSIDE of the window and I immediately reported it as it was not my fault. I wish I had read the terrible Yelp reviews for this place before I gave them any of my money. Do NOT rent from this company!! Double paned glass on THE OUTSIDE OF THE WINDOW!!!! Not my fault, Tracy!

We have been with Common Interest Property Management for almost two years. While we had a rocky…read morestart with our first representative, everything changed once Rebecca Katreeb was assigned to our account. Rebecca completely turned things around. She is responsive, organized, and consistently delivers a high level of service. Since she took over, communication has improved significantly and our overall experience has been very positive. Based on our experience, I would highly recommend Rebecca and Common Interest Property Management for your property management needs.

I've repeatedly complained about the gardening situation in the complex. The only thing I can say…read moreto describe it is mounds of ground cover that should be inches. Gardeners aren't cutting down any of it even the new growth.....looks like a golf course with a booby trap on the ninth hole. They sent out correspondence about backyard trees but yet they haven't trimmed common area trees in front of our houses for years. And they don't take care of the Common area walkways to the homeowners property as you can see by the pictures . No stars yelp forces you to put a star. Frustrating for homeowners when they don't listen and are condescending when you want things done and they just ignore it like you're the problem. We're not the problem homeowners want to be heard and their property taken care of and maintained.

Lisa knows her stuff, onboarding was fantastic as she recommended all the right things for us to…read morefix before renting out our property. She secured perfect tenant placing whom we've had for almost 3 thankful years thus far. She and Justin are a very responsive team to issues that crop up, both small and big. It took me forever to write a review maybe because we want Lisa's property management service all to ourselves. ;) Half kidding, she and team do a really good job and keep our books clean with all the receipts and statements she regularly keeps in portal. Glad we went with Lisa!

We had such a great experience with Lisa Kim Jones. She really took the time to understand what we…read morewere looking for and somehow managed to find us a house that checked way more boxes than we expected. The whole process felt way less stressful because she stayed on top of everything and was always quick to respond. We honestly couldn't have done it without her and would 100% work with her again.

Extremely rude and discriminatory. Very hostile when briefly speaking to. Only need to submit an…read moreapplication and when asking a simple or small question I was met with very rude responses. It was very upsetting interaction.

My landlord of 11 years decided they wanted to remodel and have their son move in. They started…read morebringing contractors etc in every month, invading my privacy for their own gain. I voiced my opinion and then found Mark was in charge now. I paid my rent on time for 11 years! I was a homeowner until this, it was natural to just take care of minor repairs. Mark treated me like a lower life being. He was basically a bully. He bullied my neighbor while replacing a fence. He told untruths every time I tried to speak to him. If you want to hire a rude, bully to run your property, Mark is your guy. I moved and bought a home. So happy to be away from the toxic energy of Mark and the owners who basically stabbed me in the back. Horrible experience. Why treat good renters like ? I am sure Mark will have an excuse as he did with other negative reviews here.

I rented my current place from Caren; she was the property manager at that time…read more I've been here 17 years and am grateful that she found a safe home for me to rent. The property has changed hands and things are not the same; but after reading some of the hidden reviews where I was called delusional, I wanted to update my review. Every time I rented from Caren she was very professional, and always seemed to get repairs done quickly and without much interuption to my schedule. Most repairs were assesed and completed within 24-48 hours. When the rental I live in now flooded the second year, she worked things out to get my family and I in to a hotel. Thankfully, I had a family member who worked at a hotel so the owners got a very good reduced rate. Caren handled things in complaince with state laws and always went above and beyond. I have called her to find a new rental and am hopeful she'll get back to me soon.

S.R.I. 's Caren Castelli, I imagine is the quality of property manager who is few and far between…read moreif not an outright exception. Her care for the properties she manages, their tenants and owners is a masterclass in the field. I can't imagine managing more than one residential complex. Caren makes you feel like you are as central a concern as any other tenant. In the 20 years at my residence she has been the property manager for nearly 18 of them. And has made living here a true comfort. She is thoughtful, prompt and more than fair with notifications about repairs. She is an honest, knowledgable, truly pleasant, no nonsense professional. You couldn't ask for better service. Highly recommended!

I had a great experience with Marshall Property Management during my time as a renter. The…read moreapartment was as advertised- the move-in and move-out experience was painless and easy. My main point of contact was Aime who I felt was very attentive, responded to emails quickly, and treated me professionally- she was great to work with! Overall my experience was positive and would recommend Marshall & Co.

BEWARE!!!! I had a horrific experience with Marshall & Co…read more Property Management (specifically working with Sarah Jainchill and Dakota from Laguna Vista Apartments in Tiburon) that felt discriminatory from the very beginning. When I initially inquired about an apartment, Sarah wouldn't even let me fill out an application the moment I mentioned I had a Section 8 voucher. They only came back to me after their other applicants backed down. After waiting an entire month to move in with my family, I arrived at the move in inspection to a complete nightmare. The listing explicitly promised "New beige waffle weave carpet to be installed in all bedrooms" and "luxury vinyl flooring." In one bedroom, management left sharp debris and trash all over the floor from a recent window or paint repair, completely unvacuumed. Dakota explicitly lied to my face, claiming the new carpets were to be taken care of by move in date, only to later shift the blame entirely onto Sarah. The bedroom carpets were never replaced. Instead, the apartment was delivered completely filthy and in the exact same neglected state as when I first viewed it. the appliances in the unit are severely neglected and broken and need replacement. The kickplate at the bottom of the dishwasher was broken and poorly masked with a large piece of red tape. It completely fell apart upon inspection and requires full replacement. Stove and oven was heavily rusted, caked in thick, old grease, and still contained dirty aluminum foil left behind by the previous tenant. The paint was peeling off the range hood from age and severe grease buildup, posing a fire and another health hazard. I noticed a thick, unsanitary buildup of dust and filth along the sides of the refrigerator. Furthermore, the unit had a cracked toilet seat covered in urine, a broken front door sweeper, broken thermostat, severe mirror rot, and cracked, lifting bathroom flooring. Most alarming of all, there was severe black water damage and suspected mold under the kitchen sink, a major health hazard for my kids. The place seemed as if it had not been cleaned in years!!! When I pointed these out, Dakota dismissed these health and safety issues as "cosmetic or minor maintenance matters." I even offered my own time to clean the unit a day early, but they refused to give me the keys for "liability purposes," yet expected my family to move into a filthy construction zone and live out of boxes until they could finally schedule carpet installers days later. Management showed zero empathy, never apologized, and tried to push me to sign the inspection sheet just to get the keys. Fortunately, I stood my ground, refused to sign, and immediately contacted the MHA, who backed me up completely to cancel the contract. Please beware of Marshall & Co. They misrepresented the property, lied about updates, and tried to force a family into a sub standard, unsafe apartment!

Great experience with this management team. Rob was especially kind and understanding , he…read morecommunicated clearly and helped make the move out process smooth and stress free. I truly appreciate his professionalism!

Albie from Paseo Properties is hardworking, a great communicator, and always happy to help! Would…read moredefinitely recommend Paseo Properties to friends & family

Mark at Giant Properties was referred to me by several of my colleagues who themselves have had…read moreexcellent experiences with his property management. He's knowledgeable, professional, friendly, and responsive -- and the tenants like him too. He offers a wide range of services, but you choose which mgmt tasks you need, and he'll seamlessly tend to those like clockwork for you. From finding and keeping great tenants, to maintenance and repairs to protect your property value and keep it optimum-earning -- he smoothly handles all the paperwork, tasks, and details, tenant and vendor relations, rent checks in and payments and disbursements out. 5 stars

Mark has been my property manager for almost nine years. He helped me rent my Mom's house after she…read morepassed away. I told him all I wanted to do was cash the rent check and that's the extent of my involvement. Mark has maintained all aspects of managing my property, handling needed repairs and he created a timeline of anticipated maintenance. I admit he is sometimes slow to answer a call but always comes through in the end. Mark has done an acceptable job for me.

They always respond as soon as Possible to any repair…read morerequests. Highly recommend! Thank you...

This property management group is a gem…read more It's common to hear about property management companies that take forever to address maintenance requests or are impossible to get in touch with but we've had the best experience renting a property managed by Hogan & Vest/Structure Properties. We've rented for over 5 years and have always found their team to be super responsive and friendly. They go above and beyond to ensure their properties are well maintained and that tenants are taken care of. Thank you Ellen, JC, Sam, and the rest of the Hogan and Vest team!

Under new ownership and I can't speak more highly of Dave Milcoff. He followed through on some…read moreempty promises made under the previous ownership, and made me feel heard and valued. Because of Dave I will absolutely be back and will be recommending this dealership. I bought a certified pre-owned Honda in February and was NOT informed about the presence of the SWAT system or associated cost ($1000 for 3 years). I happened to catch it on the papers while signing, and was not only caught off guard but questioned when I said I did not want it (I'm a student and was already pushing my limited budget, which I had already told them). I was exhausted from being there for several hours trying to navigate loan applications, hungry, caught off guard and didn't have the energy to fight for myself, so I sheepishly signed the papers and left. The next day, feeling taken advantage of, I contacted the team I worked with, and was told that I would received a check for $1,000 for the SWAT system I did not want. I continued to follow up, each time being told that, "the business office was still processing it." Finally, my point of contact stopped replying/answering. Since I don't live in the area, my mom followed up in person, nearly 2 months later. Dave met her, and informed her that the dealership is now under new ownership, and that the promise for a $1,000 refund was something the team could not possibly have done (it was an empty promise). Despite it being "impossible," and being unable to fulfill that promise, Dave did everything in his power to remedy the situation, eventually working something out with us that felt good. So, thank you Dave, for going above and beyond to try to remedy a problem that wasn't yours. Eternally grateful! Will definitely be back because of you.

Taking advantage of a 80 year old woman-- Marin Honda. Shame on you. Never go to this dealership!…read more True story, my mom took her car there for repairs. They charged her $275 for a full diagnostic but did not perform the diagnostic. Instead the mechanic admitted he just took a quick look at the car and guessed at the issue. Not even mentioning they wanted to charge her $2,200 for the repairs without the full diagnostic codes to back it up. Towing the car to a mechanic who will fix the car for $500. Highly do not recommend this dealership for service nor anything. I will take them to small claims court and report them for taking advantage of an octogenarian. (Which is a crime in California) Criminal behavior to charge for service not performed. Period. Note: the business owner responded that the diagnostic was performed. However, the service advisor admitted that it was not fully performed. And, recommending 2,200 in repairs without the proper codes is ridiculous. Marin Honda is committing elder financial abuse. To whit, the service manager ripped the car release from her hands, which is technically assault. She was physically frightened by the experience. P.s. she offered to pay for the visual inspection only, but this dealer chose greed, instead.