The Staff at this Mini Pet Mart are wonderful. They are always super helpful and friendly. Over the…read morelast few years, I have needed lots of help. First I had an aging dog, then I rescued a kitten, and now I have a puppy: at every stage, these folks have given a great advice. I want to give a specific shout out to April for always being so kind. She was just the hand I needed written times. And their prices are reasonable too!

Super thrilled to have given Mini Pet Mart another shot. Visited another location and it was…read moresomewhat dreary, not helpful and smelled of cigerettes. This particular store however, clean- bright- smells good and pro staff that are smart, fast and friendly. Makes the shopping experience a 10! I'm thrilled I can find everything I need in one place. I'm a loyal customer now. Have 4 picky diva cats, one happy red heeler pup- they sell all quality food for tight budgets all the way to top shelf needs. I'm not sure if they have prescription diet though, maybe call before. Prices are competitive if not sometimes a tad bit more but they offer a punch card. Honestly, even if they didn't offer that, I'd gladly pay the small difference to shop where you feel they care about your experience and time. Thank you MPM for giving me a place to go and get away from ..... :) Side note: The location is a bit of a puzzle at first for entry and depart. On a fast street with blind corner, once you figure it out though, it's not an issue.

Love this place, one of the few pet stores that actually has a decent cat selection including…read morefrozen! Great variety of food and some good toys as well! Staff is always super nice, love shopping here and supporting local!

I was so disappointed. I have lived outside of NYC, SF, and except for one experience going into…read morethe Benefit store in Mill Valley when I had a mild case of poison oak on my face, never before have I felt so judged the minute I walked into a store. I really try to be friendly wherever I go, have had Nurse Practitioners tell me how happy they are whenever they see me on their schedule for the day, but this was like walking into a brick wall. The gentleman behind the counter was capable of smiling, he did so with someone who was obviously a regular who came in after me, but it felt like I was beneath him to interact with. You know, when you work for an establishment, you are an ambassador for that establishment. If you want the business to grow, being nice just may create more regulars.

The "lounge" is not really a lounge with food and drink per se, the same experience can be had at…read moreGreenhill for free rather than 12.00 or 15.00 depending on if you book in advance... there is no food or drink served, only bags of chips and bottled drinks. The place is extremely clean, no smell and the cats are well cared for. The owner however is a nightmare. Michelle is the most UNWELCOMING person and a deterrent to visiting this place. She has a manic energy and is a complete control freak and outright rude. She'll give you a long list of things you cannot do, like wake the cats up, scratch their belly or hold a cat wand toy too high. they have fewer rules at Disneyland. You know your perception of weird cat lady? She's that! Honestly if I found a cat I wanted to adopt I'd think twice before wanting to deal with her as a liaison for the rescues. She's totally off putting. Once you're in the "lounge" she'll eagle eye you by coming in and sitting at a table and watch you interact with the cats, even though there is a huge glass window and she can see everything from her front desk. It's very uncomfortable and I did not have an enjoyable time. I was previewing this business in hopes of bringing friends here, but I'll pass. I am glad they have been able to adopt out a good number of cats and the place could be fun and enjoyable if she'd back off and learn some etiquette. If I were a cat I'd hiss at her...

Short: SPRINGFIELD. CAT CAFE LOUNGE. ONLY THE 2ND CAT CAFE LIKE SPOT IN ALL OF OREGON. ANIMAL…read moreLOVERS GO GO GO! I've always thought Springfield and Eugene would benefit from having a cat café especially since there's a lot animal lovers and there's a lot of places to do. but the variety of things do, is much needed for the area. I thought it would be great especially from a mental health advocate point of view too, stress free for people to enjoy. [Location, Space & staff] I really love that the space was clean and well organized. it wasn't too small of a space. staff was friendly, helpful, and informative. I also love the fact that you can adopt the cats which is great so they could find homes. I really love the location because it's not too close to Autzen but on the familiar road to! I think the location is nearly perfect, as there's plenty of space to park. I definitely think it's so worth it to visit and spend an hour with these cats. I definitely am interested in the frequent visitor pass! [Drinks & snacks] Springfield Cat Lounge offered a few local beverages which I appreciate. They also had a variety of snacks, which I really loved since it's very inclusive for different dietary needs. I particularly love the Boba tea protein bar!! Never seen anything like it! [Merch] Shirts blankets tote bags and other cat related items or souvenirs are available to buy and in plenty! Also has local art and jewelry! I found most items were reasonably priced. [Note about rules] Only one thing I was not entirely happy about was when I saw there wasn't a reinforcement of rules, in the cat lounge area. Particularly the rule of not waking up any napping cats;about halfway into my visit, A couple came in and they were just waking up all the napping cats which I didn't appreciate. Part since it's a rule that was told by staff and I felt bad for the cats as they were napping, and then somebody put their hand in front of their faces.. [Events and more activities!] They offer doing knitting and occasionally other activities for an hour some part of the weeks, as part of their weekly events. So far, it has been the same price as a regular visit admission, which I really love! Overall, definitely looking forward to being a frequent visitor and keep on supporting this wonderful amazing local business!! Note the only other cat cafe in Oregon is in Bend. The one in Portland sadly closed I beli I visited the week of April 20th 2024, not sure why my review didn't post : ( so if there's any changes please keep that in mind.

Dude, they are so knowledgeable and so willing to listen and teach. Highly recommend. They have…read morebeautiful products to choose from and the equipment are top notch. You can tell they are trying to sell you the best not the most expensive.

Great place for aquarium products. The fish and plants are super healthy. Staff is friendly and…read morehelpful. I'm creating a new tank with plants and fish and these guys helped me immensely.

He has been absolutely amazing. Efficient, friendly, great communicator...we couldn't ask for a…read morebetter company to help out with this. It's impressive because we have three big goldendoodles, and all of their big old poops from the whole week are rounded up and gone in less than ten minutes. And the gate is locked back up afterwards, which is a greatly appreciated touch. I would 1000% recommend.

Absolutely too notch customer and pet service. He is so kind and does such a good job. He also just…read moredoes it all! Scoops poop, trains dogs and other stuff. Great company.

If you are familiar with "Sweet Life" bakery of Eugene and you own dogs, this place has an…read moreincredible animal treat display of dog cookies at that level of Sweet Life but for dogs. It's a top tier garden center, but they have all these amazing cookies, cbd and bags of food for dogs. This place oozes love for dogs and plants. I highly recommend buying garden grow products and dog treat and food products from this place. I love it and my dogs love it too.

Wow what a place. From the delightfully furry friends lingering about to the knowledgeable staff,…read morethis place is a true joy. I come here for all my gardening needs. Other hydro shops can suck eggs.

Was told Kodies appointment would be about 2 to 3 hours. At 2 hours I sat in my car waiting for a…read morecall, close to 3 hours I called. He was ready. Went in, the gal said she for got to call, she was helping other customers, he was ready 1/2 hour before. I use to go there years ago, decided to go back. They charged me $75 for a 16 # dog in good shape. Can't figure out why Sarah shaved above his nose. Would NOT recommend ALL AMERICAN PET.

Hi hoomans, Miss Boo here ‍…read more I must report... I had the bestest experience at All American Pet. From the moment my royal paws entered, I was treated like the QUEEN I am The sweet human who helped pick out my dog food? Absolute angel. She gave me soooo many pets (10/10 technique, no notes), tasty treats (I accepted them graciously), and she really knew her stuff. My hooman was asking all sorts of questions, and she had answers for everything--very impressive for a non-dog. I left with a full belly, a wagging tail, and a strong desire to go back immediately. Honestly, if I had thumbs, I'd give more than 5 stars. Would recommend. Will return. Might demand it. - Miss B

The dog grooming shop was wonderful for our rescue dog. Holly the groomer was very kind to Ethel…read morewho was very scared. She looked adorable after her trim and bath. They didn't use perfume on her which made us happy too. Reasonably priced and a great job! Thank you.

ABSOLUTE JOKE!!!! Paid for a Bing cherry Tree online. Drove…read more20 miles to pick it up. When I got there, they said they had no more in stock. But they would be happy to give me a rain ear instead and I said "that's not what I purchased" they did however, have some that were potted, but I would have to pay double for $59.99 . But at the same time, it would take several days to get my refund back that I already paid. I ended up speaking to the manager. She was extremely rude was completely non-empathetic that I just drove 20 miles on my Sunday morning.... The correct customer service here would have been to give me the Bing Cherry tree they had in the pot. I do ALOTof business at this store... THAT STOPS TODAY!I WILL NEVER PURCHASE ANOTHER PRODUCT FROM ANY WILCO STORE! F+ on customer service