I just wanted to share my experience with the speech therapy services we've been using for the past…read morethree years. My daughter has been attending sessions, and I'm thrilled to say she's made amazing progress. Her speech has improved so much, and I truly believe the therapy has been a big part of her development. The therapists have been fantastic--both professional and compassionate--which has made a huge difference for her. Given our positive experience, I wholeheartedly recommend this therapy center to other parents. If you are contemplating speech therapy for your child, I believe this place could make a substantial difference in their development and confidence.

My son did an OT evaluation with Rebecca. She was great with him and her report was super thorough…read more He also has done an OT session with Amy and she was really nice. She let him take a STEM kit home that was really into. They also gave us some informational sheets, so it wasn't all fun and games for my son, it was super helpful as a parent to learn more about how my kid feels and operates. Aside from how nice the staff is, it's a very well run business. The gym is so great for those sensory seekers (IYKYK) but there are also quiet spaces for some good work to be done. I love how many therapists are available and how accommodating they are. We've never had a problem getting a session scheduled. If you're looking for an OT, give Share a shot. You won't regret it!

When my mom was getting ready to be discharged from the hospital, the Doctor recommended that mom…read morecontinue to get care at an LTAC. He recommended Kindred in Gardena and Paramount. I looked them up and I was admittedly scared by some of the reviews of "neglect" and the place being a "hell on earth." I spoke to the doctor about my concerns, and I'm glad I did. He had said that he had been there himself and said that from what he had seen, the staff did an excellent job caring for their patients. He also mentioned that the people who are upset or dissatisfied were much more likely to leave a review than someone who were satisfied. I'm glad I listened to him. Mom received excellent care there. The staff were genuinely invested in her health, and just treated her as one of their own. I wish I could remember to name all of the wonderful and patient nurses that took care of mom. The nurses: Alyssa, Laura, and and Dr. Price, Dr. Davoudian, as well as Salve Bautista, and a host of others took excellent care of mom. I'm sorry for all of the people who have had horrible times there, but I was there everyday that my mom was there, and saw none of what they are talking about. Thank you to all of the well trained staff who made a difficult time much much smoother. Thank you. Thank you. Thank you.

1 Star I am writing…read morethis review to warn other families about what my loved one and our family experienced at Kindred Hospital South Bay in Gardena. My loved one was transferred to Kindred because we were told it was a good place for him to recover and regain strength. I trusted that recommendation. Looking back, it is one of the biggest regrets of my life. From the moment he arrived, communication with physicians was nearly impossible. As his advocate and primary caregiver for almost 18 years, I repeatedly asked to speak with the doctor responsible for his care. I asked day after day, but no physician ever came to speak with me. No one clearly explained his treatment plan, what was causing his decline, or what was being done to help him recover. It was not until my loved one was transferred to the ICU and I demanded a meeting with higher-level administration that a physician finally contacted me by phone--even though I was physically present in the facility. No family should have to escalate concerns to administration just to speak with a doctor. While my loved one was there, I watched his condition deteriorate. One of the most alarming issues was the rapid worsening of a severe pressure wound. We were shown photographs taken only days apart, and the progression was shocking. As his family, we repeatedly voiced concerns and felt that our warnings were ignored. As his condition continued to worsen, he began showing signs that deeply concerned us. I repeatedly questioned what was being done, asked for answers, and tried to understand why he was declining so quickly. Instead of feeling supported, I felt dismissed and left in the dark. I became so desperate to get him help that I called 911 twice from inside the facility because I believed his life was in danger. Despite my concerns, getting him transferred to an acute-care hospital became a battle. I spent days arguing, making phone calls, writing letters, filing complaints with health authorities, and advocating for someone who could no longer advocate for himself. After nearly a week of fighting for a transfer, I finally succeeded in getting him moved out of Kindred and into a hospital. There, doctors found multiple serious infections throughout his body, sepsis, and a fungal infection. Three days later, my loved one died. I understand that no one can say with certainty what the outcome would have been if he had received different care or had been transferred sooner. However, I firmly believe that the delays, the lack of physician communication, the failure to address our concerns, and the resistance to transferring him contributed to the suffering he endured before his death. The hardest part is living with the guilt. I trusted that this facility would help him recover. Instead, I spent his final days fighting to get him out. This review is not written out of anger. It is written out of grief, heartbreak, and a desire to protect other families from experiencing what we experienced. If someone you love is being considered for transfer to this facility, my advice is simple: avoid it at all costs. Ask questions. Demand answers. Seek other options. Trust your instincts when something does not feel right. For me and my family, this place was hell. My loved one was sent there to recover. He never came home.

I was pleased with the support from staff and the therapists. I will definitely recommend to others…read moreabout the services provided at Therapy West.

Most of the toys and equipment are very used and it's not very clean. Staff is not horrible but…read morevery dull. Atmosphere is okay. Nothing is exciting about this place. A women by the name of Kenzie is extremely unprofessional. Rude and Interrupts you while you're speaking. She ignored my child her whole 45 min session till the last 15. Automatically came to my daughter and demanded her to stop her activity and was pulling my daughter out of ball pit by her legs. Thank god my mom was there to take care of my baby girl. Other 3 or 4 sessions was pretty much the same not much interaction mostly with student staff who are also extremely unenthusiastic. Only reason I've given 2 stars was for Miss Jelly who is amazing, extremely knowledgeable and enthusiastic about her work. As of Kenzie do better. They are children! They are there for help not to be rushed and Scolded by their Therapist.

Preferred Practice Talk & Play is the worst! We started going here last year because the person I…read moreinitially spoke with (Lorena) and my kid's previous therapist (Ciara) were both very warm and helpful. THEY HAVE SINCE LEFT AND THE PEOPLE WORKING THERE NOW ARE THE COMPLETE OPPOSITE! Disorganized is an understatement. They had no other OTs in the entire clinic and could not find a replacement from November through late February. They offered us no other option for receiving services during this time, and kept stringing us along saying that another therapist will be there then cancelling on us at the last minute week after week. Even now it's almost April and they STILL only have one occupational therapist to handle "so many kids" who they can't fit into the schedule but will apparently try to charge money for anyway. The most recent OT hire is named Caitlyn. We saw her for two sessions last month--this is after my kid was put on pause because they didn't have any therapists available at all. In these sessions she didn't really interact with my kid. Part of our OT services include feeding therapy and the food container we brought wasn't even opened by the therapist at all. She could have easily communicated her plan to do this with a quick text beforehand knowing that the meal prep of bringing a combination of preferred versus non-preferred foods for every session takes time and effort. The following sessions after that were cancelled AGAIN because shortly after starting there the new hire went on a long vacation (which again was not communicated to me while I was there in person) then she called off sick prolonging her return back from vacation. Of course she shouldn't come in if she's truly sick but the way everything unfolded is questionable. They also did NOT offer any virtual alternatives. We tried to schedule a makeup with Caitlyn but she made it extremely difficult by suddenly removing available time windows, having a passive aggressive tone, and generally taking forever to respond--four days in between texts and two weeks since my request to be exact--which she only finally did because my kid had a scheduled session that day. Her long awaited response was disappointing and pointless as she just told me to redirect my questions to people that I do not know with no further info. I asked her to clarify and she never answered that either. My kid's session that day (after Caitlyn cancelled all other sessions this month) was very uncomfortable. Caitlyn also kept forgetting paperwork for every session that my kid was there. The makeup remained unscheduled and when I called the clinic about her regular session time, I was only met with more attitude. We were fed up with the clinic cancelling sessions at this point, especially since we had never once cancelled from our end. On the phone I spoke with the "Director of Operations" who introduced herself as both Monica and Monique. Monica/Monique was very dismissive, defensive, and condescending to me. She speaks very passive aggressively too. She said that we are lucky that they kept a spot open for us while they transitioned to a new therapist. In hindsight I wish we would not have been so understanding and patient while waiting for them. We should have left the clinic when the good therapist did! Monica also trash talked the therapist from last year. When I said that we weren't comfortable proceeding with the new therapist this week, she was quick to tell me that we shouldn't return and to find my kid's OT services elsewhere, as if it was only her choice not mine. We were told that they needed clients when we were first referred here but I can see why others would leave with this type of behavior. They don't have a big online presence so maybe that's how they've gotten away with it so far but I want to leave a review because I wish I knew all of this before we wasted all this time and energy here. Monica/Monique also said that my kid's authorization expired at some point after November while they were looking for a replacement, despite making me believe that my kid was covered this whole time--I asked before her previous therapist left and after. They also told me that they submitted a progress report last week which doesn't make sense given that they've barely scheduled us in since last year. They NEVER told tell me there was any evaluation taking place! When I asked for more information she refused and said this isn't something that they talk to parents about. They are so unethical and shady so be careful! Also note that unlike other clinics, this one has you directly text the therapist and there is usually nobody available at the front desk to check you in. If there was somebody, we were just ignored. Other clinics actually greet you, treat you with respect, and appreciate your business so please take it elsewhere.

We went to Preferred Practice and they were really great. The therapists here really care about…read moretheir clients and they also offer a great amount of help to parents so that you can work with your child outside of sessions. The quality of care here was outstanding and everyone on staff was always super friendly and helpful. I would highly recommend!

I am formally reporting this facility for potential fraud and gross negligence in referral…read moremanagement. This provider has held my daughter's referral since November, yet failed to provide any services while simultaneously claiming that I canceled or missed appointments, which is false and unsupported by evidence. Despite my repeated attempts over the last weeks weeks to schedule and resolve this issue -- including countless phone calls and voicemails -- they failed to communicate or deliver care. As someone who works in referral coordination, I know that standard protocol requires that if a patient cannot be scheduled within a reasonable timeframe (typically 2-3 weeks), the referral should be closed and returned to the referring provider. This facility did not follow that protocol and instead kept the referral open for months without services, while later attempting to place blame on the patient. They have also claimed to send multiple emails and Zoom links that I never received, and they are unable to provide any proof of those communications. Meanwhile, I have documented proof of my attempts to contact them and confirmation from my daughter's doctor that the referral was active and received. It is extremely concerning that a provider would: * Retain referrals without delivering care * Falsely claim missed appointments * Fail to maintain accurate communication records * Blame patients for internal scheduling errors This behavior raises serious concerns about billing practices, record integrity, and compliance with state healthcare standards. Due to their actions, my child lost over two months of medically necessary therapy. This is unacceptable and warrants investigation. I believe this facility should be audited and reviewed, as their practices are harmful to patients and appear to be inconsistent with state and professional standards.

This has been the worst experience I've had with therapy services. After a doctor referral for my…read morechild's speech therapy, the process was a disaster. I was left waiting a month without a call. Then, without communication, they said my referral expired. Still, when we finally had a session, they never sent the link, yet counted it as an absence. I requested a reschedule due to school conflicts, which they accepted, but then another unfair absence was counted due to their scheduling issue. I ultimately decided to cancel myself due to the terrible service, as I no longer wanted anything to do with them. The disorganization and blaming the client for their mistakes was unacceptable. I do not recommend this company at all."i

My child and I both needed help with certain milestones and sensory development, and we were…read morereferred to SpeechComm through our insurance company. We've had such a wonderful experience here! The front office staff is always kind, welcoming, and patient -- they make scheduling and check-ins so easy. Our therapist, Christina, was incredible. She was patient, compassionate, and truly made an effort to get to know my child personally. She found common interests and built genuine rapport, which helped my child feel comfortable and excited for each session. Christina's warmth and ability to engage made a huge difference in my child's progress. Even though we only worked directly with her, it's clear that all the therapists share the same enthusiasm and care for the kids they work with. I highly recommend SpeechComm to any parent looking for therapy, sensory therapy, or developmental support for their child. They genuinely care, and it shows in every visit!

This review is long overdue. Speechcom has been so amazing to us. My daughter has been attending…read moresince she was 4 and 3.5 years later, she graduated speech therapy! We've worked with Ms. Christina & she has been an Angel on earth. So caring, patient, understanding, and a lovely person all around. I'll definitely miss her but I am very pleased with our time spent with Speechcom!

Care quality very good very thorough. Staff from the moment you walk in friendly. They need air…read morecondition or much more fans it's a bit hot especially during this crazy heatwave.

Everyone extremely friendly and helpful from the front desk to the hands on therapists. From my…read morepersonal evaluation for the game plans specific or my injury and what I needed to get back to 100%. Every time I go there, I feel like I treated very well and I feel stronger each time I come back.

Excellent therapist & administrator! You can expect to…read morereceive high quality care for Yourself or your child! Matthew is skilled & honest & he has a great personal style!

Hello, this review is for Matt & his team of hardworking professionals…read more First, let me start by saying Matt is by far one of the best in the business. His commitment to his clients and willingness to go above & beyond to exceed their expectations is incomparrison to others in the business. What sets him apart from other speech services is his passion and dedication to his profession. Not to mention he truly cares about his clients and what is in their best interest. Matt, is honest and realistic about the services him & his team can provide and what is necessary to see improvement in communication with each client. When you work with Matt every client is special and unique. They each have their own set of challenges in which he can work with them to improve upon. Matt and his team are worth the price of his services and more. If you or a loved one is in need of speech services please do not hesitate to contact him. You'll be glad you did!

Rosa is awesome! She is so kind, nurturing & responsive- all important characteristics of a great…read morecoach that can help deliver results. I highly recommend her work.

Rosa is amazing! She is a very knowledgeable OT but the best part about her is her empathy towards…read moreher clients. She is non judgmental and truly in it to help families. I highly recommend her!

Back visiting family. Thanks to the staff that is taking care of my loved one. The Nurses and the…read morePhysical Therapy department have been working with my father trying to get him ready to come back home.

One of the most cleanest facility I've been to. I work for a hospice company and are in constant…read morecommunication with Kei-Ai with mutual patients staying here. The staff here really make a difference. They communicate well and really provide quality of care to their patients. I would gladly recommend this place for your family!