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    West Marine

    3.1 (57 reviews)
    Closed 8:00 am - 7:00 pm
    Updated 1 week ago

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    Sailing off the coast of Central California.
    Steve T.

    The staff at the Long Beach West Marine are incredibly friendly, attentive, and helpful. Colleen, Grace, Bodie, and J.C. have been particularly helpful to me in the past 3 years that I have been shopping there to maintain my Catalina 36. In addition to having a comprehensive selection of boating merchandise, West Marine provides an invaluable service to the boating community, acting as a sort of American Express office/refuge for traveling boaters. If the prices on some items are a little higher than on Amazon, it is worth it to me to pay a little more for the additional peace of mind that they provide. I have traveled to many of the California West Marine locations since becoming a boat owner, and they all have their own personalities (all positive), but the Long Beach store strikes a perfect balance of store size, merchandise selection, and customer service. As extra bonuses for me, they are right down the dock from my boat, a short walk to a terrific breakfast/lunch place (Schooner or Later), and right next door to my yacht club, the Seal Beach Yacht Club. I'd make it 5 stars, but they aren't always able to keep all of my electrical connectors, wire sizes/colors, or plumbing connections in stock. I am always able to make something work to finish my project, though. Keep it up, guys!

    What I got

    Over priced under stocked has always been a problem here. And I accept it till today!! I ordered a part online, they sent me a different part, same thing but the generic version. Not what I ordered not what I payed for. Came back in to ask about it obviously not happy about it especially after it taking 5 days to get it. Ask what the deal this is not what I ordered I ordered a IMTRA windless control box, ordered online part number matched the picture matched but what was sent was a different manufacturer different wiring layout. Just not what I ordered. So I'm told that what you get when I enter that part number. I say to the lady I'm dealing with, that all fine and dandy but it's still not what I ordered it's not what west marine represents on the website, this lovely woman saint to me "what do you want me to put a IMTRA sticker on it would that make you happy" ARE YOU KIDDING ME!! No I just want what I ordered if you don't have it or can't get it done but don't waste a week of my summer vacation and make an ASSHOLE COMMENT like that to me. If you came to my restaurant and ordered a steak and I give you a burger I a fucking sticker goi g to fix it NO! That it west marine I have spent amazing amount of money here fixing up my sailboat. Now I'm going to go out of my way to avoid send any money anymore after this disgusting service.

    Due to Covid-19, 10 person limit in store. Angry employee told me to wait outside when I was just following directions of the sign.
    D D.

    I went inside the store with my dad. Due to current events, they have a 10 person limit in the store, which is understandable. So I waited at the sign. The older lady employee advised me to go wait outside. I thought that was because they were at their 10 person limit. I saw 2 people leave the store. So I asked a different employee if I can come in and was okayed. The same lady then kicked me out of the store like I didn't follow the rules. She should have clearly and stated that it was one person per party. I'm not a mind reader. I work in corporate retail and understand our practices of safety and social distancing. But this employee was just rude and seemed like she didnt want to interact with anyone. Understandable, but no empathy shown, angry face, making customers not feel valued. I will definitely write a detailed email to corporate to express my dissatisfaction.

    Missing nut to grab on

    Came in to exchange a radar that was bought in their other store in marina del Rey less threat inside came loose so we called to check if they had it in stock and they did so we drove down to get it exchange part of their still on-going return no hassle guarantee than two weeks ago. Had receipt with me and everything. But once it came time they didn't want to exchange it because they wanted to check Garmin warranty for once thread that wasn't there. Stan and jc both did not want to do the exchange and for me to exchange it at the marina del Rey store even though they are just going to transfer it over. Terrible customer service. Never had a problem with exchanges. Especially being a west marine pro member.

    KaOwn R.

    This place sucks called and was on hold for 40 minutes and a person would come on and said did you get helped yet sounded like the same girl. That was twice i told them what I needed and I was still on hold and no one ever came back on the line.

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    Page 2 of 2

    Ask the Community - West Marine

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    Review Highlights - West Marine

    JC, John, Mary, Andrew, and all the staff there are helpful and friendly.

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    Turner's Outdoorsman

    Turner's Outdoorsman

    2.8
    (281 reviews)
    4.9 mi
    $$$

    Turners is by far the most discounted gun store all around Southern California. Picked up most of…read moremy home defense and personal hobbies from them over a decade. They're probably the only dealers that will offer discounted deals on the Barrett M82A1 416. included with the scope package. (Most other gun stores don't include the scope.)

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    Photos
    Turner's Outdoorsman
    Six deep before store opening.
    Six deep before store opening.
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    This is who you should avoid!
    DICK'S Sporting Goods

    DICK'S Sporting Goods

    2.3
    (350 reviews)
    7.5 mi
    $$

    Today I visited Dick's Sporting Goods at the Los Cerritos Center, and I had the privilege of…read moremeeting an exceptional young employee named Damien, who is only 17 years old. I have been in business for many years and have met thousands of people throughout my life, but every once in a while, you come across someone who leaves a lasting impression on your heart. Damien was one of those people. From the moment he greeted me, he treated me with kindness, respect, and genuine professionalism. Every word was spoken with courtesy: "Yes, sir," "Thank you, sir," and "It's a pleasure to help you, sir." His manners, patience, and willingness to assist were truly remarkable. As I spoke with him, I couldn't help but think back to my own teenage years. Damien reminded me of a time when respect, humility, and strong values were the foundation of a young person's character. Seeing such a respectful and hardworking young man today touched me deeply. In fact, I had tears in my eyes because it gave me hope and reassurance that there are still wonderful young people in this world. His parents deserve tremendous credit for raising such an outstanding young man, and Dick's Sporting Goods should be extremely proud to have Damien representing their company. He is a shining example of what customer service should be and what good character looks like. Damien, thank you for your kindness, your professionalism, and your respect. You made my shopping experience unforgettable. Young men like you are rare, and I hope your managers recognize what a valuable asset you are to their team. May God bless you and your future. Keep working hard, stay humble, and never change. The world needs more young people like you.

    The store is organized and easy to navigate, which makes shopping quick and convenient. Staff were…read morefriendly and available when needed, without hovering. Overall, a reliable spot to pick up sports essentials, whether you're shopping for practice gear or something more specific. The staff is helpful and friendly. I wish they had more deals or some type of rewards system. Overall, my son loves this place.

    Photos
    Shoe department
    Shoe department
    DICK'S Sporting Goods
    DICK'S Sporting Goods

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    Bass Pro Shops

    Bass Pro Shops

    3.2
    (1.6k reviews)
    41.6 mi
    $$

    BASS PRO SHOPS HAS MY WHOLE HEART!!!…read more WOW. Just wow. Coming here has been a dream of mine, and it somehow exceeded all my expectations. I came with my partner after spending the day at the outlets near Palm Springs. We arrived pretty close to closing, and even then, it was such an amazing experience. I finally got the Bass Pro hats I've been dreaming about, and honestly, this is one of the coolest stores I've ever been in. They literally have everything for the outdoors; fishing, camping, road trips, hiking... if you need it, they probably have it. They even sell boats! There was a shooting range, archery equipment, grills, snacks, a restaurant, sweets, and so much more. I could have spent hours exploring. And the prices?! An absolute STEAL!! I was shocked seeing hats for $5.99 and $9.99. How?! We also grabbed their BBQ chips, and they were chef's kiss. The employees were very friendly. The cashier who helped us was incredibly kind. She did spend quite a while helping the customer in front of us, and my partner and I were joking that it looked like love at first sight between them. It made for a funny moment while we waited. One important heads-up: Apple Pay is currently not working. When we visited on July 3, 2026, the cashier told us it might not be fixed for a few months. If you usually rely on Apple Pay, I'd recommend calling ahead or bringing a physical credit or debit card just in case. Overall, I absolutely loved this place and can't wait to come back. If you love the outdoors, or even just want to browse one of the coolest stores ever!!! You have to visit Bass Pro Shops!

    Bass pro shops is just an amazing place in general. The whole store is absolutely awesome, they…read moreliterally have everything for everyone. You can take the kids to see the aquarium and fish, they have great taxirdermy animals from deer to bears to foxes and lions. Anything you need for the outdoors it's at Bass Pro. We tried the food there for the first time. I got the fish and chips and some sides. The fish and chips were great, the fries were hard as a rock, the gator bites with the dip was delicious and the spinach dip was just ok. Cold, refreshing beer and the service was great. It is on the expensive side when it comes to all the pricing but the quality is definitely all there and for the most part worth it. It's worth stopping by if ever in the area.

    Photos
    Bass Pro Shops
    10/20/24 Another photo op at the entrance
    10/20/24 Another photo op at the entrance
    At Bass Pro Shops with All my friends.

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    At Bass Pro Shops with All my friends.

    West Marine - boating - Updated July 2026

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