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    West Marine

    3.1 (57 reviews)
    Closed 8:00 am - 6:00 pm
    Updated a few days ago

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    Sailing off the coast of Central California.
    Steve T.

    The staff at the Long Beach West Marine are incredibly friendly, attentive, and helpful. Colleen, Grace, Bodie, and J.C. have been particularly helpful to me in the past 3 years that I have been shopping there to maintain my Catalina 36. In addition to having a comprehensive selection of boating merchandise, West Marine provides an invaluable service to the boating community, acting as a sort of American Express office/refuge for traveling boaters. If the prices on some items are a little higher than on Amazon, it is worth it to me to pay a little more for the additional peace of mind that they provide. I have traveled to many of the California West Marine locations since becoming a boat owner, and they all have their own personalities (all positive), but the Long Beach store strikes a perfect balance of store size, merchandise selection, and customer service. As extra bonuses for me, they are right down the dock from my boat, a short walk to a terrific breakfast/lunch place (Schooner or Later), and right next door to my yacht club, the Seal Beach Yacht Club. I'd make it 5 stars, but they aren't always able to keep all of my electrical connectors, wire sizes/colors, or plumbing connections in stock. I am always able to make something work to finish my project, though. Keep it up, guys!

    What I got

    Over priced under stocked has always been a problem here. And I accept it till today!! I ordered a part online, they sent me a different part, same thing but the generic version. Not what I ordered not what I payed for. Came back in to ask about it obviously not happy about it especially after it taking 5 days to get it. Ask what the deal this is not what I ordered I ordered a IMTRA windless control box, ordered online part number matched the picture matched but what was sent was a different manufacturer different wiring layout. Just not what I ordered. So I'm told that what you get when I enter that part number. I say to the lady I'm dealing with, that all fine and dandy but it's still not what I ordered it's not what west marine represents on the website, this lovely woman saint to me "what do you want me to put a IMTRA sticker on it would that make you happy" ARE YOU KIDDING ME!! No I just want what I ordered if you don't have it or can't get it done but don't waste a week of my summer vacation and make an ASSHOLE COMMENT like that to me. If you came to my restaurant and ordered a steak and I give you a burger I a fucking sticker goi g to fix it NO! That it west marine I have spent amazing amount of money here fixing up my sailboat. Now I'm going to go out of my way to avoid send any money anymore after this disgusting service.

    Due to Covid-19, 10 person limit in store. Angry employee told me to wait outside when I was just following directions of the sign.
    D D.

    I went inside the store with my dad. Due to current events, they have a 10 person limit in the store, which is understandable. So I waited at the sign. The older lady employee advised me to go wait outside. I thought that was because they were at their 10 person limit. I saw 2 people leave the store. So I asked a different employee if I can come in and was okayed. The same lady then kicked me out of the store like I didn't follow the rules. She should have clearly and stated that it was one person per party. I'm not a mind reader. I work in corporate retail and understand our practices of safety and social distancing. But this employee was just rude and seemed like she didnt want to interact with anyone. Understandable, but no empathy shown, angry face, making customers not feel valued. I will definitely write a detailed email to corporate to express my dissatisfaction.

    Missing nut to grab on

    Came in to exchange a radar that was bought in their other store in marina del Rey less threat inside came loose so we called to check if they had it in stock and they did so we drove down to get it exchange part of their still on-going return no hassle guarantee than two weeks ago. Had receipt with me and everything. But once it came time they didn't want to exchange it because they wanted to check Garmin warranty for once thread that wasn't there. Stan and jc both did not want to do the exchange and for me to exchange it at the marina del Rey store even though they are just going to transfer it over. Terrible customer service. Never had a problem with exchanges. Especially being a west marine pro member.

    KaOwn R.

    This place sucks called and was on hold for 40 minutes and a person would come on and said did you get helped yet sounded like the same girl. That was twice i told them what I needed and I was still on hold and no one ever came back on the line.

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    Page 2 of 2

    Ask the Community - West Marine

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    Review Highlights - West Marine

    JC, John, Mary, Andrew, and all the staff there are helpful and friendly.

    Mentioned in 5 reviews

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    DICK'S Sporting Goods - Mall entrance

    DICK'S Sporting Goods

    2.3(354 reviews)
    7.5 mi
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    Today I visited Dick's Sporting Goods at the Los Cerritos Center, and I had the privilege of…read moremeeting an exceptional young employee named Damien, who is only 17 years old. I have been in business for many years and have met thousands of people throughout my life, but every once in a while, you come across someone who leaves a lasting impression on your heart. Damien was one of those people. From the moment he greeted me, he treated me with kindness, respect, and genuine professionalism. Every word was spoken with courtesy: "Yes, sir," "Thank you, sir," and "It's a pleasure to help you, sir." His manners, patience, and willingness to assist were truly remarkable. As I spoke with him, I couldn't help but think back to my own teenage years. Damien reminded me of a time when respect, humility, and strong values were the foundation of a young person's character. Seeing such a respectful and hardworking young man today touched me deeply. In fact, I had tears in my eyes because it gave me hope and reassurance that there are still wonderful young people in this world. His parents deserve tremendous credit for raising such an outstanding young man, and Dick's Sporting Goods should be extremely proud to have Damien representing their company. He is a shining example of what customer service should be and what good character looks like. Damien, thank you for your kindness, your professionalism, and your respect. You made my shopping experience unforgettable. Young men like you are rare, and I hope your managers recognize what a valuable asset you are to their team. May God bless you and your future. Keep working hard, stay humble, and never change. The world needs more young people like you.

    I rarely make bad reviews but my gosh, if you can avoid going here, please do at all costs. Not…read moresure if it's this location but wow, they need to work on their management. Legit WORST customer service. Just a bunch of lazy staff yawning and chatting around like it's actually insane and embarrassing and give attitude when they actually have to work. It's not even just the shoe section, it's also the cashiers. I really wonder if they get trained to be lazy and stand around yawning.. It sucks because it's actually such a good place to buy shoes, apparel, gear, etc and the workers make it such a BAD EXPERIENCE. Don't come here..

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    2.8(217 reviews)
    10.1 mi
    $$

    I am pleased to provide this formal review and recommendation for Camping World based on my recent…read moreRV purchasing experience. This was my second RV purchase from Camping World, and both experiences have been highly positive. After spending more than a year searching for the right RV, I visited the Camping World location in La Mirada and spoke with Landre, a sales representative, about the specific model I was interested in purchasing. Landre took his time with me and listen to all of my questions and wants and Landre was able to locate the exact RV I wanted at another Camping World location in Florida and, together with the management team, clearly explained the process for completing an out-of-state purchase. Corey, the manager, also took the time to discuss the purchase with me in detail. I especially appreciated that the entire process was handled professionally and without any pressure to buy. A few days later, I traveled to the Florida location, where I was warmly welcomed and assisted throughout the remainder of the process. I completed a walkthrough and test drive of the RV to ensure it was the right choice for me. Although I do not recall the name of the representative who assisted me in Florida, she was awesome and also very helpful, courteous, and professional. Overall, my experience with Camping World was excellent from beginning to end. Based on the quality of service, clear communication, and professional support I received, I would confidently recommend Camping World to anyone considering the purchase of an RV.

    Looking for a trailer receiver reducer. First area I looked at no deals. Then after searching a bit…read morelonger I found everything I needed. A lot of people at the front counter, but seemed to be very busy in their conversations. It has been awhile since I have been here, I would shop here when I had my RV. But I would have to say it has changed alot and the selection of items seems a lot less.

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    Red white and blue

    West Marine - boating - Updated September 2026

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