We couldn't have had a better experience with Lucky Cricket Chimney sweep. They were thorough,…read moreclean, and provided us with everything we needed to rest assured our gas fireplace insert was working it's best. We would recommend them to anybody.

I don't know how this experience could have possibly gone any better! I wanted my fireplace…read moreinspected and cleaned if necessary, ideally in the next several days in my mind and when I called, he was able to come over to the house within, I'm not kidding, barely an hour! He happened to be on the way to another job and happily offered to stop by after that job was completed. The service was phenomenal. Thoroughly inspected the (gas) fireplace, provided great direction in terms of maintenance of the lava rocks the logs, the whole setup, and got up on the roof to inspect the top of the fireplace and the flue, and even rearranged the gas logs in a formation that is absolutely perfect and I never plan to touch again. All done quickly, incredibly pleasantly and helpfully, and at a VERY reasonable price and a great value. I wouldn't hesitate for a SECOND rehiring Lucky Cricket!

The good: Same day service (a Sunday ), Pleasant technician…read moreand rapid diagnosis and repair. The bad: repair was replacement of the 45 microfarad run capacitor. (Retail cost max. approx. $45) Normally a less than 30 minute job. Cost $521.28 and that's after my 4% Veteran's discount. Maybe that's a reasonable price I don't know. Internet search reveals $400 to be the top 1% of the cost distribution curve

Most unprofessional AC company I have ever dealt with. They came to my house because my Ac unit…read morestopped blowing cool air. Tech Corbin replaced the fan motor thinking that was the problem. He said that if that part didn't work they would not charge me for it. The unit started working, cool air blowing for about 30 min, and stopped again. Corbin left and we called him back, he then said it had to be the compressor at the termination point. So we would need a whole new unit which was going to cost us $21,000. I told his supervisor Tim Powers that I could not commit to amount at this point that I needed to verify with the Home owner. The next day I had another company come out, come to find out they never even checked the compressor, it was full of black widows, spiderwebs, and eggs. They said there was no way that they could've checked that with all of that stuff in there. When they looked at the wiring, they said that the wiring was not done correctly with the new motor that they placed on the fan. When I spoke to the field supervisor, Tim Powers he was very unprofessional saying he wasn't going to give us any credit and good luck. When I spoke to him on the phone he was talking to me like a little girl calling me baby and and saying good luck. He was disrespectful, degrading and not trying to come to a resolution what so ever. I have never been disrespect, like this by what you would think would be a professional in my life! I will be contacting the Better Business Bureau, letting everyone know they should stay clear from this company. BE AWARE!!! THEY DO NOT FOLLOW THROUGH ON THIER PROMISE, LIE ABOUT THE DIAGNOSIS, INSTALL THINGS INCORRECTLY,OVER CHARGE & DO NOT CARE TO COME TO RESOLUTIONS!

Awesome service and they did a very thorough job! They understood my concerns moving into a house…read moreand having bad allergies. Would definitely use again!

Wonderful experience ! Travis and Taylor are efficient and fast and nice all at the same time - in…read moreunder three hours they washed 29 vent covers, thoroughly vacuumed all the way up into the HVAC ducts, replaced all the covers, vacuumed the floors, and ran a spray fog throughout the system which kills mildew and bacteria. Highly recommend them !

Very professional, quality cleaning on a timely basis. I use them often to clean carpet and tile…read more Good job on pet stains. Reasonable price.

I love supporting local, independently owned merchants...especially when their service is head and…read moreshoulders above the competition, and Carpet Police exceeded all expectations! From start to finish, their service was exceptional. They were incredibly flexible and accommodating while scheduling and had appointments available as early as the next day. Matty and David were super friendly and took the time to explain the services and pricing... they even offered a deal to do several treatments in one visit, so we I went ahead and had them clean not only carpets, but area rugs, tile, and my couch! The guys that came to do the work were friendly and answered all my questions - they even moved some of my furniture to ensure all the areas were treated! The end results were fantastic! With two big, hairy fur-babies, there is no shortage of dog hair and dust traipsed into the house (and onto the furniture) - Carpet Police got everything beautifully clean and fresh smelling! Now, if they could only train the dogs to stay off the couch!

Everything went exactly as promised and more. Very reliable service, on time, friendly and…read morehardworking. Austin and Dillon went above and beyond Thank you guys !

Great service, very pleased. Austin was communicative, timely, knowledgeable, high quality…read moreinspection and sweep. Would highly recommend.

We were in the market to get our upstairs carpets cleaned. We have used Stanley steamer twice in…read morethe past and I was not a fan of the $400 quote. I called a week ago and got a great quote. Yesterday Chris showed up within the hour window and busted his butt for two hours. The after effect was amazing. The carpet looks new, smells great, and best of all all the pet stains are gone! We will definitely use them again in the future.

Highly recommend! Chris was super helpful with everything we needed. Some flooding caused us a lot…read moreof issues in our home. He helped with mold remediation, as well as cleaning our carpet and replacing the padding. He's very responsive, very professional, and I feel we are getting great service for the price. I would not hesitate to use Aladdin again.

This is my number one Choice to keep my Carrier Ac roof unit up to Par…read more Unit installed with the house in 1979. That's a long life. I do my paid Annual tune up with Sampson. Today i have Dylan again and an assistant. They would change my ac house filter at no charge if i have the replacement. But i do it myself every 100 days . ....so its also due this week. ...I get them online now. This is a great Vendor. update later AM. : i needed two areas resealed that might weep or are weeping. And a exposed to the sun/weather insulated wire that finally is cracked and would let in water (rain). So, they offered me a choice i could do it with advice and pictures or let them go back up and finish the three items. So the new house policy is less ladder work for me , so simple decision. Handle it Dylan !! Ok Sir, we're on it.

Long and detailed, so TL;DR - Use these guys!…read more Our Carrier 4-ton A/C went out one evening recently here in southern Arizona. Not a good thing when temps on the horizon are projected to be at 100 degrees or more. I did some self-diagnosis and changed the fuses in the outdoor disconnect box, replaced the capacitor with an Amrad (US-made, high quality), and installed a new contactor - all the common failure items. No luck. I'm wise enough to know that going up in the attic was a no-go at my age, so decided it would need the services of a pro, and did I ever get one! I had previously read a glowing report on social media about an HVAC company here in the area, so after reading their Yelp reviews, I gave them a call. Kyle from Samson & Sons Heating & Cooling came out the following morning, and before beginning, we discussed (and he really listened to) the steps I had previously taken, which helped him to decide where to start, and that was the air handler in the attic. In less than five minutes he had discovered the burnt remains of electric power wires at a burnt wire nut. Thank goodness it was all contained inside a small metal connection box, where charcoal SHOULDN'T be!. Since Kyle has previously worked as a journeyman electrician, he knows how to properly make connections using wire nuts (think twist wires together first), so that problem is highly unlikely to reoccur. This HVAC failure is complements of the original DH Horton HVAC sub-contractor, which I won't mention in text. Kyle told me he knew who the installing contractor was before I told him, as he had already noticed the ALUMINUM refrigerant lines crossing the attic. I believe they're supposed to be copper, but you KNOW which is cheaper! Kyle pointed out the electrical tape wrapped around the ferruled tubing connector, supposedly to keep air from oxidizing the aluminum tubing, which (after a long time) eventually creates a refrigerant leak (think dis-similar metals). In time, everyone in our development will likely have a problem with this. And so, we again have cool air inside, accomplished at a reasonable cost. These guys KNOW THEIR STUFF, and the science behind providing a quality job! Please, Mark, remain an independent, and don't sell out to "private equity" in my lifetime! You guys are a true Tucson Treasure!