This pains me to write because this place could easily be a 5 star experience. However, the sticker…read morethey put on your windshield says to change your oil at 3,000 miles or 3 months even for synthetic oil, which is not recommended that frequently anywhere else. When I questioned them about it, I felt like I got the runaround and never received a straight answer. I was told their system forces them to print 3,000 miles. It is 2026...update your systems then.

I felt like I was driving into a Le Mans pit crew. It was so fun. Danny deserves all the credit…read morebecause he was so sweet and helpful! 1000% give these boys your service. He fixed my glove box which would fall open like someone's jaw dropping. I waited 8 hrs at Rochester Subaru, I was in and out in like 8 mins here. The boys are serving Le Mans pit crew!!!

If I could give them 0 stars, it most definitely would be a 0 start review. I took my car in for an…read moreoil change on 11/12. For weeks after, I was smelling burning oil. I took my vehicle to a local mechanic, and he said the cap wasn't thread correctly, so oil had been spewing out onto my engine, thus causing the burning smell. After finding this out, I took my car back to Valvoline to explain what happened. They said they would 'look on their cameras' to see what happened. Two days later (on a Friday) I got a call and they said they reviewed the cameras and the cap was put on tight, and they were taking 0 responsibility. After stressing that nobody had touched the car after the oil change, they said they would bring it the manager, and he would call me Monday. I didn't receive a follow up call until Saturday, and it was from an assistant manager. They said the manager reviewed the footage and isn't taking any responsibility. I argued on the phone for quite some time, before being told they weren't going to do anything and it was final. I asked to speak to the manager, and they said the manager wasn't there and he had tried calling me on Monday. I never received a phone call or voicemail from the Manager. I spoke with a dealership about getting my engine cleaned and they said it will cost around $200, assuming it only takes them an hour. I paid $130 for the oil change. As I see it, I'm essentially out $330 because of a mistake they won't own up to. After reading other reviews on here, it's clear that this establishment never takes ownership for their mistakes. There is another instant oil change place that opened up across the street from them (Take 5 Instant Oil Change). You would think with direct competition now, they would care for their customers more. If you value your money, time, and vehicle, go somewhere else for an oil change.

Want to give a shoutout to the manager at this store. Chass has been there a few years and she has…read morealways been friendly, efficient and professional in dealings with customers.

It's a great feeling to know your vehicle is so well taken care of! They are a 5 plus star…read morebusiness for quality and value of service. Hats off to a great team of people!! Thank you!

The KINGS of the upsell !…read more When you walk into any car repair place and see 4 service advisors at the counter , all who work mostly on commission just turn around and leave ASAP. By comparison, Park Place BMW has one advisor working and have NEVER pressured me I went for an oil change and overheard the service advisor talk about his new Hellcat (Hello commissions) as he tried to turn my $125 mobil 1 oil change into a $2500 bill, NONE OF Which was recommended by the mechanic. The BEST was the attempted CLOSER.......he said he would be careful driving very far because my coolant and hoses had 80K miles...........no leaks.........just miles, lol Go someplace , no anyplace else.

This is an outstanding Jiffy Lube - they can do almost anything and they do it well and quickly…read more The employees are personable and will explain everything before and after service. I have never had a bad experience at this location on 41st St NW. Today the passenger side headlight was out on my ancient Nissan, and I read online what a pain it is to replace, some people saying it could take up to 45 minutes. They did it in about two minutes! - compliments to the manager for hiring such a great crew!

Jiffy lube coupon for $10 off they will only accept for full synthetic . They claim signature oil…read moreservice is ONLY for fully synthetic oil which it completely untrue. See pic of column showing all the signature oil service levels. Being told an untruth is a problem. What other things are not going to be clear. I have jiffy lube oil changes in different states and places I've never been told such bs. Manager obviously in on this. Ok just say on door we don't accept coupons. Don't make stuff up I do not recommend this location - or definitely keep your antennas up when told anything ....

Highly recommend this business for your auto servicing. Prompt, efficient, friendly, cost…read moreeffective. One of the best customer experiences I've had in Rochester!

As a female who knows absolutely nothing about cars, I felt so well taken care of. I brought my car…read moreinto them thinking I had a much larger expensive issue and it turned out to be a small and less expensive issue. This is by far the best auto service I've received and am grateful for their hard and honest work!

I cannot say enough good things about the guys at Automotive Procare! It is so nerve-racking trying…read moreto find a mechanic that you trust and twice now they have come in under what they estimated for us. That alone helps build trust with customers. We have had great experiences, very helpful staff, fair prices and they communicate well with customers throughout the repair process. We will definitely be going back!

I saw my car engine light turn on and decided to call in Automotive Procare for services! I was…read moreable to bring in my car the same day as I called in and was grateful for that. The one thing I like about Automotive Procare is that they take pictures and send you information on exactly what was checked, what is looking wrong. It was nice to see that issues I brought up in the past at other auto shops weren't addressed, such as air filter issues. Here, they seem to access the whole car! They also provide a shuttle to get ya home as they work on your car, which is a plus for me. Following the full car assessment, I wish I got a call regarding the quote, rather I had to call in to get the quote as I waited for quite awhile. They did ask to keep my car overnight to look at it in the morning which I said yes too. I called in late afternoon the following day as I was concerned I didn't get a call back. Which they replied it's been good and ready all day. It would've been nice to get a call since I had to push back a lot of errands. Overall, I'm happy with the service. I can't say if I know the cost of my services was fair or not, but my car is in working order again!

Everyone needs "a guy", when I talk about places to have my vehicles serviced Keith and his crew…read moreare "my guy". No add on work we hear so much about at other shops. Keith and his crew, straight forward, tells it like it is, you decide and then work done is 5 star. Let Keith be "your guy" for your car work.

Was getting hot air in my face from cold on the temp selector. Keith and his Midas team got me…read morescheduled quickly to get the door blend actuator replaced. No tapping but the gears were stripped on the Chevy Impala driver side temperature door blend actuator. Quality service once again from Keith.

Without any doubt, I have found my new repair shop. I drive an older model Mercedes ML320cdi and…read morerecently had it at three Twin Cities shops (after the dealership tried to 'bait and switch' me I walked out complaining LOUDLY for all to hear in my best deaf guy voice). All metro shops wanted almost as much just to diagnose it as John's Garage did for the entire repair. It may be a bit of a drive and they don't do loaner cars (highly recommended this as it would pull others in) but SO worth it to work with a man who is straightforward and honest about his work. I will drive the miles to have any significant work done on my vehicles. John's Garage is a hidden gem!!! #johnsgarage #mercedes #importautoshop #autorepair

Good, convenient oil change and polite staff. No problems. They were able to meet my specific needs.read more