I've been traveling a lot even tho I had a car accident in November where someone hit my car while…read moreI was at a stop. By back and hip have been in on and off pain. I have guest coming tomorrow and I just didn't want to risk hurting myself more while I'm feeling okay. Maidly got back to me quickly with my request. What I needed to be cleaned was small and important to me. I especially liked wanted my bathroom deep cleaned and all the floors as well. They did an excellent job!! I'm walking around barefoot and not feeling any thing below my feet. The staff were quick and efficient and I found the price was also just right. I look forward to having them return after my next upcoming trip! Check'em out, you will be happy!!

I didn't realize this is a matching service when I contacted them. I think their business model is…read moreto hire customer service reps from abroad then match you with local small businesses. This is a problem, because: 1. Each time I emailed, a different person answered. Probably 20 emails over 1 week were arranged before I could get a quote and schedule cleaning. Because emails would usually arrive late at night or around 2-4AM, I guessed the emailers were located outside of the US. 2. Phone calls are not effective. Email info could easily have been conveyed in a 5-minute phone call, but when I called, the representative didn't know anything about scheduling. 3. A third-party cleaner comes to your house. This means there isn't consistency in quality. The cleaners complained that there was too much work and that it would take a 2-person team 4 hours to do the work (clean 1.5 bathrooms, put about less than 10 dishes in the dishwasher). One worker did dishes only during this time (at $40/hr, that's about $4/dish). The other cleaned the bathrooms. And of course they finished in less than 1 hour. 4. Communication with the third-party cleaner was poor. After all the time I spent emailing about what would be included, none of the details they asked about were conveyed. This was part of the time I paid for, because 1 worker called their supervisor to try to get out of doing the work.

This post is regarding Andy Quintiliani who provided me with excellent service when we were…read moredesperate for hot water when an old water heater broke. He took a look and identified that there was not sufficient space to take the heater out and we needed to do some additional work so he could access the space. Instead of leaving it at that (which he could have done), he decided to take the extra time to do a quick fix so we would have hot water until we can arrange to make some changes to the door so we can replace the heater. His professionalism and diligence was much appreciated. We always get excellent service from Letts but today from Andy specifically.

I recently purchased an under-sink reverse osmosis water filtration system and needed it…read moreprofessionally installed. I had used Letts Plumbing in the past but had completely forgotten about them until I asked a friend at Standard Plumbing for a recommendation after receiving several installation bids. He immediately told me to call Letts Plumbing. Mary promptly returned my call and scheduled someone to come out the very next day. The plumber who arrived was extremely experienced and had installed many of these systems before. He quickly modified the drain connection without any issues and completed the installation efficiently and professionally. What really stood out to me was not only their expertise, but also how friendly, respectful, and professional everyone was -- from the office staff to the plumber himself. On top of that, their pricing was significantly better than the other bids I received, which saved me a considerable amount of money. Letts Plumbing has absolutely earned our trust, and they will be our go-to plumber from now on.

This was our second time with Barbour Painting. A few years back they did the inside of our house…read moreand we were pleased. This time it was the exterior. The team showed up on time, cleaned up each evening, was very polite and we are very happy with how everything turned out. They finished in a week as promised and their bid was fair. I can highly recommend them. Billi H.

Overall, I like the paint job Barbour did of the interior of my home. The price was unbeatable and…read morethey were very accommodating of our schedule; we were home for one week of the job, and away for the second as the ceilings had to be scraped. The colors are fresh and I love how they patched cracks and caulked things in. I give them 3 stars for a few reasons. The first being the mess. Our house was EXTREMELY dusty with gypsum when we arrived home at the end of the project, even in the insides of closets that hadn't even been painted. It took us days to wash and wipe everything down, and we were sneezing and itching the whole time and had to wear masks. I was told that everything would be cleaned with Simple Green, so it was very disconcerting that it clearly wasn't. Even now, weeks later, you can bump a baseboard and white dust will fall off/out. We have green overspray on our light colored stamped concrete walkway and the exterior siding of the house around it, texture on the tops of ceiling fans and light switches, and paint drips on our interior wooden floors, which had been covered. It seems like while we were home they were very meticulous, but while we were gone they felt free to be sloppy and disregard our property and belongings. Second, they removed a ceiling fan at my request, which I appreciated, but we came home to it broken, with paint all over it, and found it sitting in the pouring rain on the porch. Needless to say, we had to purchase a new ceiling fan and are very bummed that the old one is no longer usable. Third, I was not pleased that my request for a change order was ignored. The estimator, Rodger, was great. Friendly, accommodating and promised me the world. Once I signed the contract, though, I never heard from him again. I had sent him a change order in writing two days after I signed and never heard back. I figured he maybe would tell the crew what I wanted. I felt like I had to hound the project manager about things that weren't done "correctly" because nobody ever acknowledged the change order. I even told him what I wanted more than once, and offered to pay extra to ensure they got done. But in the end I just gave up on getting everything I wanted.

When I began researching companies for my home remodel, LRL was one of the companies I was excited…read moreabout. Unfortunately, after meeting with a representative to review the scope of the project, we never received any follow-up or a quote. During that time, I began receiving a series of marketing emails about why LRL would be a great company to work with, which I didn't mind while I was waiting for the estimate. However after that, I started receiving emails stating that I had chosen to move in a different direction and that I should consider them for a future project. The confusing part is that we never made that decision. we were waiting to hear back. I was genuinely interested in working with them, but it ultimately felt like the company chose not to move forward with us.

Great experience all around having 2 vanities installed. As soon as he saw what was needed, we got…read moreright down to business and worked out a plan. There was no up-sell pressure or anything. He came back with a reasonable quote right away, scheduled a date and duration, and then stuck to both. The finished work is very high quality, despite some tricky work customizing an odd-sized vanity counter. Raz was honest and went above and beyond what was expected.