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    Westside Veterinary Center

    3.7 (282 reviews)
    Closed 8:00 am - 8:00 pm

    Services - Westside Veterinary Center

    Pet physical or wellness exam

    Pet vaccinations

    Emergency pet hospital

    Westside Veterinary Center Photos

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    Recommended Reviews - Westside Veterinary Center

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    Christy M H.

    I wanted to give another shoutout to the WVC for being so GREAT! Specifically Murray, who took the time to call and give me a wealth of information I needed. Every time I'm here I know my pup is in good hands. The staff is always attentive to all your needs and concerns. I cannot imagine what life would be like without you all! Thank you for all that you do! If you're in NYC and looking for a competent vet this is THE BEST OPTION for you. Take it from someone who has been all around Manhattan!

    DOUG AND BOB'S GIRL "KARLA".
    Douglas R.

    We have been patrons of The Westside Veterinary Center for approximately 30 years and continue to bring our furry kids to them. They by far exceed the usual attention to health concerns, questions, details of treatment plans and prognoses in a fashion that is completely comforting, offering great relief and understanding in proceeding with medical decisions for our pets. We are always completely comfortable when placing animals in their superior care for any of their broad array of services including boarding. You will be too!!! I have posted photos of only a smattering of the pets we've had over the years, that all the doctors (past and present), at Westside Vet have administered only the finest care available, for their continued optimal health and happiness. Doctor Karen Cantor is nothing short of magnificent and having had a decades-long relationship with her as the primary physician for all my animals, I can tell you that unequivocally there is no better veterinarian and staff to whom I would ever entrust the care of our pets. Murray has been there a good 27 years, offering an even greater sense of stability and security, addressing concerns arise expeditiously and always with the greatest compassion. He's a one-man "Mr. Fix-It" for any (out of the ordinary), administrative and clinical issues. No one just works there. Every employee is a true animal lover which we find to be a rarity in quite a number of practices. The nursing staff, for example, Dawn who has also been there for decades, are some of the most caring, compassionate and warm individuals we've ever met. We can go on for paragraphs about the whole clinic and each particular nuance of attentiveness from admissions to discharge or just general care and the gracious, welcoming and inviting nature of the clerical staff, such as Gina. Doctors and surgeons kasovsky, Cavanaugh, Napolitano, Bodkin, etc. are the finest first line of medical defense and treatment around. We must also mention a very special employee, Crystal, who has honestly been just a joy to have known over these many years. When legitimate concerns arise due to the illness of your pet, who have no voice of their own to ask for help, we always felt as though we were going to people known on a first name basis, dear old friends, to identify any illnesses, ailing your fur babies but also to offer great comfort in the knowledge that your loved one is in the very best of care. Thank you Karen, Murray, Dawn, Gina and all the staff of The Westside Veterinary Center. Doug R. and Bob M.

    My beautiful budgie "Cookie"
    Gayle S.

    I am so thankful for Westside Veterinary Center. Very few places care for parakeets and the one or two Avian places are ridiculously expensive and expected money upfront before I even brought my beautiful budgie "Cookie" in for her first wellness check when I rescued her after she was abandoned in an apartment for 6 days with hardly any food or water. So grateful that Dr. Cantor was able to see her fairly quickly and didn't charge me a fortune to do so. She is very kind, caring and professional. The facility is clean and is always "buzzing" with dogs, cats, etc. and their owners. The staff is always kind and helpful on the phone and in person. I've had Cookie for a little over two years and am still learning how to care for her because I always had dogs in my life. Dr. Cantor has been extremely instrumental in helping me and somewhat educating me about caring for my parakeet. I can't imagine going anywhere else and getting the attention to detail and kindness that my sweet bird and I have received.

    My cat's reaction to news we have to go back to the vet.
    Denise B.

    I would overwellmingly recommend this vet practice to any animal parent. I've been a client for three cats, including my present one. Being a group practice, Westside has the advantages of peer consultations with many specialties, extensive facilities and their staff is great, from reception, vet techs and nurses to the doctors. But one aspect of this practice enrages me. They send an email reminding you that your pet's rabies shot is due. You make an appointment a week and a half after the due date for a check-up. You attend the appointment. Three days later you get another email reminding you your pet's rabies shot is due! You review the invoice: sure enough, no shot was given. Why should I be responsible for reminding them to give a shot they reminded me was due?!? Inefficient record keeping at best, a flagrant bid to charge for an additional visit at worst. This is no slight inconvenience for us: a vet visit means a pre-surgical fasting regimen because my cat is so traumatized by travel he voids from every orifice unless he's already empty. Fun times. Recommended, but with this warning.

    Gigi

    I took my 13 year old dog for the first time to this clinic so she can get acupuncture to relieve symptoms of her IVDD. I had a very positive experience from the time I walked through their door til I left. My dog GiGi was seen on time by Dr. Jones who explained everything and was gentle with my baby. She was knowledgeable and kind. The front desk staff was friendly and engaging. I will be returning with Gigi next week for her second treatment with Dr. Jones.

    Our beloved dog Paul is alive bc of Dr. Rosenthal. He had been diagnosed with IBD and after extensive treatment at Blue Pearl Hospital he still had lost 40% of his body weight, and had diarrhea 24-7. We were told there was nothing further to be done and we needed to have a quality of life discussion. Then two friends each said to see Dr Rosenthal. She took a deep interest in Paul, adjusted his food and medicine on a daily basis, and set out to save his life. Which she did. He is back to his normal weight and his pooping is normal. We have had these last few months of joy with Paul because of her. This kind of attention is so rare, We were so lucky to be her patient. We love Dr Rosenthal, she is the best!

    Birdie in his favorite spot, singing with the birds.

    THE BEST THERE IS IN VETERINARY CARE My beloved cats have been under the dedicated care of Westside Veterinary Center since 2017. I continue to be amazed at the high level of care, kindness, and competency displayed by all who work there. From the reception staff who always greet you with a smile, and, a hug when you need it--to the knowledgeable clinic doctors who leave no stone unturned when it comes to diagnosing your baby's health issue and creating effective treatment plans. Birdie--so called because he likes to sit in the window and sing with the birds--spent his first year alone in the streets of South Carolina, before being rescued by Best Friends, where I found him and brought him home. He just turned three last month and shortly thereafter developed a problem with his digestive tract. Over a two-week period, he ate less and less until he stopped. Along the way he was throwing up and dry heaving regularly a couple of times a day. We feared that he had a blockage. Dr. Cantor, clinic director, stayed in close contact with me throughout his treatment. It was reassuring knowing I could always reach her by email or phone, and she was diligent in responding in a timely fashion. I'm the kind of person who asks a lot of questions. Dr. Cantor was always patient and thorough in making sure I was comfortable with and understood every step of the process. Westside Veterinary Center has in-house pharmacy, X-ray, surgery access, dental care, plus they offer boarding and a 24-hour operation. Whether it's annual vaccinations or wellness care, to immediate and life threatening concerns, WSVC can be trusted with your baby. I've seen a couple of ugly reviews online about WSVC, but I know they aren't true. If the whole story were told, the outcome would be that the writer was miffed that the WSVC staff always puts the animal first. No shortcuts. No masking the truth. Westside Veterinary Center is simply one of the top practices in the five boroughs. You can't go wrong when you put your baby in their hands.

    This is a photo of my dog's ashes. Literally all that's left after their negligence.
    Jenessa J.

    Took my precious to this veterinary practice with what seemed like a skin rash. Waited for a long time then saw Dr. Jones for an exam that lasted all of 3 minutes. She prescribed some antibiotic and sent us on our way. She didn't want to run bloodwork until the rash cleared because if she had an infection levels could be temporarily off. Whenever I tried to call for follow ups front staff would take a message. Only once did Dr. Jones return my call. I came home to visit my family and brought my pet with me. Took her to a local vet in Tennessee. The vet was immediately concerned and ran some blood tests that indicated there was some internal infection or issue with her liver and the rash was secondary. We were immediately sent to an emergency vet and started treatment. By that time whatever infection was already running rampant. My dog died two days later. Had Westside Veterinary actually examined my pet and not brushed me off, my dog might still be alive today. Add on top of the curt staff -- the costs. If you're charging 120 for a basic visit which is more than other vets in Manhattan you should at least be taking the time to carefully examine the pets you see. This place is nothing more than a money mill. All they care about is billing. If they happen to figure out what wrong with your pet it's by coincidence not because they actually care. This vet once tried to charge me $80 to give my dog medications that I brought from home.

    Wyatt - the current generation.

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    2 years ago

    Wait time was good but thats about it. Vet was very dismissive and condescending even though she was recommended. Will not return.

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    Ask the Community - Westside Veterinary Center

    Do any of your vets qualify as Internal Medicine Specialists?

    Not sure but they are awesome. Everyone there is amazing. Call and ask

    Does this business provide veterinary care for exotics/small animals?

    Yes. Dr. Cantor was trained at the Animal Medical Center and has 30 years of experience.

    Is there boarding at Westside Veterinary acenter?

    Hello Lizzy. Yes, Westside Vet Center provides boarding for our patients that are current on annual exams and vaccines with our hospital.

    Does anyone know if they accept pet insurance? I have Healthy Paws- I'm pretty sure the rule is just me submitting the receipts to my insurance and they handle it from there but I always like to ask just in case ...

    Insurance claims are submitted by the policy holder to the insurance company with paid receipt from the veterinary visit., Westside will supply copies of the relating entries in the patient's medical record when requested by the insurance company.

    Don’t See Your Question? Ask Away!

    Review Highlights - Westside Veterinary Center

    Chiverton went to the trouble to send me an e-mail while I was away to give me the results of the further tests.

    Mentioned in 12 reviews

    Read more highlights

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    VEG ER for Pets - VEG veterinarians in surgery

    VEG ER for Pets

    (209 reviews)

    Upper East Side

    I couldn't give this place enough stars. The care they provide is unmatched, coming from a person…read morein healthcare. To have the entire staff be so caring, attending, comforting, and professional, is truly a one in a million situation. When I came in with an emergency with my little pup, Dr. Diego Milano kept a clear mind, an empathetic attitude, and a compassionate heart. He took such good care of my boy, my gratitude is too much to vocalize. once we were checked in to our room, he checked on my baby every 10-15 minutes, made sure both of us were ok, and stayed on top of our situation even though I heard multiple critical situations happening outside. He balanced everything so well and i really take my hat off to him. he was amazing. As for the overnight nurse, Caroline, I'm at a loss for words for how golden her heart is. She took such good care of both me and my baby. She understood the anxiety an owner feels going through this situation and went out of her way to ensure i was doing good too. she checked on my baby every 10 minutes. any time i needed to step away to use the bathroom, she stayed with my baby. she was so gentle and kind with him. you can tell shes doing her job out of passion and care. Shes one of a kind and truly a gem. I could cry just writing about the care she provided for us. When the shift changed to the daytime staff, I was a little worried about the transition and sad to see Caroline and Dr. Milano go. I was worried about who was going to take care of us now because of the genuine top tier care we had received, how could you match that? but. they did. Dr. Andre and nurse Christina were our doctor and nurse after the shift change. They were just as kind, just as compassionate, just as professional, and just as empathetic. They made the night to day transition so smooth. They were completely filled in, treated me with just as much respect and empathy, and had me crying tears of joy as I left this hospital. I can't speak enough kind words for this facility and the entire staff. Even when my nurse or doctor were helping other patients, other nurses made themselves readily available and willing to help me and my baby and make us feel comfortable and ok. This was truly one of the hardest nights of my entire life but this facility and the staff working here made it manageable. For the staff reading this, I thank you again and send you my kindest regards. You guys are truly angels and what you're doing is a beautiful thing and your hearts are made of gold. Thank you all.

    I guess you could think of this place as an urgent care for pets, but only if your existing vet's…read moreoffice is closed. If your pet has an actual emergency, a complex health issue, or multiple health concerns, this is not the place. If you're in the UES, just go to the Animal Medical Center. I brought my cat here thinking maybe it would be OK, but I ended up waiting a minimum of 20 minutes without being seen. My own vet actually called me while I was there to follow-up regarding prior treatment. When I told him where I was, he advised me to go to the Animal Medical Center which is very close. The issue is that only one veterinarian available, so when you're seen depends on how busy it is. A bigger hospital has multiple vets and vet techs on staff, so they can see multiple animals at the same time. The staff was friendly, but they seem easily distracted and overly cheerful, like it was an office party. This is meant to be an ER. Sometimes you need people to be serious. They have a big board where they supposedly do triage, but I don't believe they really take pets according to level of care needed. For some reason, my pet's name never made it up onto the board, so I kept waiting for the vet to take a look. They kept saying they had really sick pets to see first. (My cat stayed at the AMC for 3 days and 2-3 nights.) Eventually I up and left because my cat needed to be seen right away and they kept skipping over us and telling us they'd get to us, which did not happen. When I was leaving, the receptionist was trying to get me to stay even though we were never seen. I really don't know what kind of health issues would warrant a visit here versus an actual vet emergency room. Having been to AMC, I can't say I would ever come back or recommend this type of facility.

    VEG ER for Pets - VEG veterinarians in surgery

    VEG ER for Pets

    (128 reviews)

    I don't usually write reviews, especially during such an emotional time, but I truly felt compelled…read moreto share my experience with Veterinary Emergency Group (VEG) Hoboken. I understand that many times veterinary hospitals receive negative reviews because we are in a heightened emotional state when our pets are sick or in crisis. But my experience here was the complete opposite, and I feel it's important to recognize the incredible care they provide. I rushed my beloved dog, Bella, in during a medical emergency, not knowing just how serious her condition was. From the moment we arrived, the entire staff treated us with such kindness, patience, and compassion. They took the time to thoroughly explain her diagnosis and condition in a way that made me feel supported and informed during one of the most overwhelming moments of my life. What stood out most was not just how they cared for Bella, but how they cared for every animal in their ER. I witnessed firsthand how attentive and gentle they were with pets whose owners weren't present--comforting them, monitoring them closely, and treating each one with genuine love and respect. That meant everything to me. Tragically, Bella passed away the very next day. When I returned for her cremation, the staff showed me an incredible level of compassion. They comforted me in a way I will never forget. In such a painful moment, their empathy and kindness brought me a sense of peace that I didn't know I needed. I am beyond grateful for the care, dignity, and love they showed my sweet Bella--and for the compassion they showed me. Thank you for everything you do for our pets and for the people who love them.

    I would strongly recommend to take your pet here for emergency needs. Do not hesitate…read more I am part of several animal rescues and my new foster pet needed some vet TLC. I called a few places where they did not accept rescue care. I was very impressed with the quality of care and bedside manner for the pet and for myself as this is my first time taking a an animal to the vet they were very patient with my questions and teaching every single healthcare, professional and caring and Understanding.

    VEG ER for Pets - VEG veterinarians in surgery

    VEG ER for Pets

    (81 reviews)

    I'm always put at ease coming here and truly grateful for the immediate care they provide for my…read moredog. I can trust that she's in good hands every time. Yes, it can cost an arm and a leg--thank God for pet insurance--but I understand this is 24-hour emergency care, and that's never cheap. Most importantly, I don't feel pressured into upsells or unnecessary treatments, which I really appreciate. Every doctor I've seen has been very patient, attentive, and professional--and all the employees, vets, and techs are genuinely compassionate as well. I especially appreciated Dr. Alexander Nunez, who treated my dog last night and really stood out for his care and approach. I've never had a bad experience here. I'm genuinely grateful to live so close to a place I can rely on for my pet's emergencies.

    Veterinary emergency group is not a full animal hospital. And their prices are higher because they…read moreare for profit so before you go there consider this- Is your animal stable? If so you would be better off to drive to a 24-hour full hospital like the emergency room at ordell animal hospital or The animal medical center. That way whatever your animal needs there are doctors who can be called in and 24-hour doctors on staff. For example if you need an ultrasound veg does not have anyone to call in. They are not equipped to give an MRI they are not equipped to give a CAT scan they are equipped to do X-rays and blood work but they drag their feet about giving me my blood work within the 48 hours that we were there when I was leaving with my dog they refused to give me my blood work and took 4 days to give me my blood work and x-rays they could have just sent me the data they did the blood work in house and they could have released the X-rays to me to show it to my regular vet. They did this because they wanted to write a report they delayed me in getting the care that I wanted to get during the prelude to a massive Thanksgiving holiday. What veg is good for is that they will immediately treat your animal!... They will begin treatment while they are admitting your animal. So if your animal is having difficulty breathing if you think they have an allergy if you think they ate something poisonous then I would go to the closest facility including VEG but if they're stable or you are the same distance from a full 24-hour hospital like the animal specialty center in Yonkers the animal medical center in Manhattan the or oradell animal hospital in New Jersey then that is where I would go . Be also prepared that they can be extremely insensitive. I was on the phone with a friend to get help paying because I had been caring for a sick family member for the last 3 years it was during COVID.... And I was on the phone with a friend who was helping me set up payment. She decided that the last minute that she was only going to pay half and so I had to call another friend to help with the other half here they actually put this in the report like that was noteworty.... Like it was awesome how that somebody would have an emergency in the middle of the night and rushed to the hospital knowing that they had family and friends who would help. Oh yeah and they charge me for two bottles of medicine two bottles of clavamox and still have not reimbursed me for the bottle that they didn't give me. Be prepared that you're going to pay more for that care. This is not unusual but a reason to try and find a true 24-hour hospital versus an emergency only facility..

    VEG ER for Pets - VEG veterinarians in surgery

    VEG ER for Pets

    (100 reviews)

    Chelsea

    Extremely concerned when my male cat vomited up his entire stomach and visited the litter box…read moremultiple times within a couple of hours. Called this place after doing an extensive search for a decently rated pet ER (not many around me). I am so thankful there is at least one, and they're open 'round the clock. Was placed in an examination room and was seen fairly quickly by a tech for vitals, followed by the vet (I swear I tried so hard to remember her name to give her a personal shout out but stress took away my memory). She was awesome. Thorough and caring. While nothing appeared to be an evident emergency, my cat was clearly suffering from something hurting him. Recommended course of action seemed slightly excessive, but this vet truly stepped up to help me out. I consented to an xray, which indicated constipation. Treatment included sub-q hydration, anti-nausea medication, and a laxative. Cat had never been poked and prodded so much in his life. But he was such a good boy, and thankfully never bit or scratched- just growled and hissed. I would have too, little buddy!! I truly, sincerely appreciate knowing my boy doesn't have any bowel obstruction or anything worse. Great relief that we'll manage with the laxative and hopefully he'll be good as new. Thank you to the Vet Tech and the assistant who were both so helpful and supportive (and whose names I also forgot). Great team. I really, really love that every staff member called my boy "friend" and treated him like their own.

    VEG Chelsea. Nurses and techs were nice. Male doctors were not. Waited a very long time for vet,…read morewhen he finally came in he was apathetic and completely unhelpful; he seemed annoyed that we were asking questions. Took my kitten home and called VEG at 3 am when kitten got progressively worse. Another male vet answered, equally as apathetic, and unhelpful. Kitten died few hours later. People coming to VEG are desperate, scared, and vulnerable. The vets should be empathetic, kind, and patient. That's the opposite of the vets here. Truly traumatizing experience with 0 support from VEG.

    Veterinary Emergency Group - VEG veterinarians in surgery

    Veterinary Emergency Group

    (165 reviews)

    What an incredible group of people!…read more My dog is susceptible to pneumonia and when he had a wet cough on a Sunday, I knew it couldn't wait for his primary vet on Monday. In the past we went ton other emergency vets and unfortunately it was always a long wait, you were away from your dog the entire time, and they wouldn't release your dog to you until after you paid. VEG is different than all those places. We were seen immediately and while they do have an open concept ER, they gave us a private room just in case. The nurse (Diana) and the vet (Dr. Schwartz) were all incredible. They took such good care of our dog and us! They allow you to be with your pet during X-rays which I found amazing. No paying first then waiting for your pet to be discharged. You're as hands on as you're comfortable being. Amazing place.

    What is there to say besides don't trust this place with your pet, your time or your money…read more To say we had a negative experience would at this point be an understatement. The behavior this practice has exhibited has been avoidant, evasive and disappointing. I called distressed after my dog was having complications healing from surgery after a lipoma removal. We arrived on a busy Sunday and were taken at the end of a triage. During our time there I voiced to MULTIPLE techs that my dog was bleeding through his gauze. 2/3 responses were a deadpan stare and the words "ok". It took 3 times of me asking/ pleading for someone to listen to me. Even then I was armed with loose gauze and a wee wee pad. When we were finally seen I was so relieved i let this all fall away. I was so happy my pet was taken care of I went home following their orders and protocol. The next day I realized all the sutures at the site had fallen out and we were back at square one after spending hundreds of dollars. Naturally I was upset and placed a call to the location. I was placed on an infinite hold 3 times with no answer until i called from my friend's phone to which they picked up immediately. I have been calling every day since Monday with not a single person giving me a call back or without any financial compensation for the negligent job they did. I have given them since Monday to give me a call back and fix this. I've called every day without a call back. So if you don't care about your pets or spending unnecessary money this is the place for you!

    Westside Veterinary Center - vet - Updated July 2026

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