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    Wetzel's Pretzels

    2.6 (7 reviews)
    Closed 10:00 am - 8:00 pm

    Order Wetzel's Pretzels Takeout or Delivery

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    A screenshot of what the coupon looks like. No language around what kind of pretzel you get & that the coupon had to be used within a week.

    DO NOT GO HERE! The sales woman, Nicole R., who is usually serving customers at this location is so rude and disrespectful in person and over the phone. It all started when I came in this location to buy a pretzel because I was shopping next door at Macy's. She told me to download the Wetzel app and after the first purchase, I will be able to redeem my coupon for a free pretzel. I did download the Wetzel app & she gave me the coupon. Today, I went to redeem my coupon for the free pretzel. She first said I had to redeem it within a week and I told her that it doesn't state that on the coupon (no expiration date). Then she said the free pretzel coupon is loaded in the app which it wasn't. Next she didn't want to give me one at all. I asked for her to call her manager. She did and her manager told her to give me a pretzel. I asked for the jalapeño one and I paid for the cheese dipping. When I got in my car & checked the pretzel, it was a plain one. So I had to drive around to go back inside to ask her why she gave me a plain one if I asked her for the jalapeño one. She responded that's the free one with an attitude. I asked her why didn't she tell me that when I asked her for the jalapeño one. No response from her. By then I was pretty upset to be treated rudely, wasting time driving back, and false advertisement (see attached picture) to persuade customers to download & buy the first purchase. I called her store to ask for the manager. She hanged up on me when I asked for her name and to speak to her manager again. When I called this # (415) 658-7227 multiple times, she didn't pick up. I luckily got a printed receipt and noticed that her name was on it. Nicole R. After all that trouble, to top it off, the original pretzel I received was burnt and tasted stale. I'm writing this review because it's more than just getting a free pretzel, it's about being treated with respect and kindness. I can choose which stores to spend my money and this store will lose a customer. Also, I don't like how I was lied to about downloading the Wetzel app and the unpleasant and stressful ordeal I experienced. The coupon for the free pretzel is very misleading. It should state the expiration date and what kind of pretzel so people are aware of the conditions. I highly DO NOT recommend this Wetzel Pretzel store location on 170 O'Farrell Street, San Francisco next to Macy's.

    Inside Macy's Basement

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    1 year ago

    Store was NOT open during the reported hours. was looking forward to pretzels all week just to be disappointed.

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    Steins - Fish & Chips

    Steins

    4.2(285 reviews)
    3.3 miInner Richmond
    $$

    The World Cup being played in America has been a journey which brought the world together the San…read moreFrancisco area. As the motherland Spain won the World Cup. There are plenty of good sports bars through out the city to a grab drink. There are some pubs with descent food. There is a German bar in the city of San Francisco which serves big steins of beer and food. It's located on Clement in the Inner Richmond District and it is called Steins. On the last weekend of the World Cup stroll in San Francisco on Clement street I landed at Steins. Inside you will see lots tables along with bar stools. I had a few steins of Hofbräu Original which were refreshing . I then ordered the fish and chips. The fish was fresh and crispy and if you like it sour like some in SF you can add the vinegar and do the performative extra lemon squeeze. The fries were almost like having Mc Donald's fries and were crispy and not too salty like some in SF. Overall a good place to catch a game all four seasons. Outside you will see a "sign"and it says "Stein"sometimes it gets crowded inside so you may have to wait in "line" people are here the beer and "wine" Go on a sports bar "crawl" to watch soccer, football and "basketball" and grab a stein that's "tall" during all four seasons Winter , Spring, Summer, and" Fall"

    Steins never fails to make my stomach happy. My mother and I, every year look for a place that…read moreserves fish and chips in memory of my sister (that was her fav dish!). We try different places every year but once we decided to try steins we have gone there every year since and I'll sometimes get it to go randomly through the year. Crispy, clean exterior and a soft and flaky interior, paired with malt vinegar and there's not much else you need except for a beer of course which they have a huge selection of. Everyone who helped us when we went were outstanding and very nice. It's been a few months since I had an order so I think I may make a visit this coming week!

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    I'm hooked on fish and chips, it's batter than anything else!

    Wetzel's Pretzels - pretzels - Updated September 2026

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