5/5 service: service was great even during peak rush hour Ambiance: small setting can feel a bit cramped and there's no public restroom Food: great 1/2 sandwich and bowl of soup combo. Sandwiches are a bit plain but bread and soup are made really well Note: there's no bathroom and the pizzas are only served in their Nextdoor location read more

See all

I've seen Boudin on Union Square, right outside of Macy's. I ordered pick up and asked the lady where too pick up. She said downwstairs??? It was the most confusing and unclear instructions because I was walking for at least 5-10 minutes trying to figure out where to pick up my lunch. Given it was dark downstairs, it really wasn't helpful. read more

Gave it another try. Service was okay, but the food's really not for me. Clam chowder feels more like potato soup and the sandwich was kind of bland, taste was mainly just coming from the dip. Sourdough tho - that they do really well. read more

Boudin - Cafes Near Me - San Francisco, California

If you like good sourdough bread, try Boudin sourdough in San Francisco. The menu offers sandwiches and bread bowls with soup. You can also take home loaves of delicious bread from the bakery.Great customer service read more

Boudin - Cafes Near Me - San Francisco, California

See all

Short and sweet review for five star service! It's a tradition for me to bring some sourdough home to my husband when I'm in SF for work, and it's no secret that Boudin is the best. Although I've been to the big location at the Wharf, I'm appreciative that there are smaller locations around the city. This one was a 10 minute walk from my hotel. I hopped into line right when they opened, and ordered a one pound round loaf and one of their specialty animal-shaped sourdoughs - the crab! The gentleman that helped me with my order was fast and friendly - even going so far as to add a colorful ribbon to the wrapper of the crab, assuming that it was a gift. Thanks again for quick and memorable service - I'll be back to Boudin again soon! read more

We were staying near Union Square for this quick little visit to the Bay area. We had literally just walked 10 minutes or so from the hotel when we came across this Boudin location! - This is a smaller location with fairly limited seating. Luckily, we visited during the afternoon on a weekday, so it really wasn't an issue for us. - Service was friendly and helpful. Our orders were taken in a timely fashion, and we received our food in a very reasonable amount of time. - We each had a clam chowder bread bowl with a drink, and it really hit the spot! Every time we visit this city, we make it a point to enjoy a clam chowder bread bowl. It's a SF staple in my opinion! Portion size was good, and I left full and satisfied after eating here. - I love checking out all of the different bread creations they have at every Boudin location! They always seem to be creative and fun! This is a solid spot in the middle of downtown. If you have a chance, drop on in and grab a bite! It's good stuff! 4 stars. read more

See all

4- Airport experience. Since I am sure everyone is trying to rush and get the food, I think 4 is a fair score. The only service you will have is the interaction you have with the register person. Space is very limited, but there are seats outside. Food tasted ok; nothing great. read more

See all

I had to find San Francisco sourdough on my business trip. So glad Boudin's was here! Unfortunately they did not have a vegan option. I ordered the turkey havarti. Unfortunately it had a lot of spread, like mayo? And it dominated the flavor. I wish so bad I had ordered a soup bowl. Service was phenomenal. I watched them take care of customer after customer. Well done. I went back the next day to buy a sourdough baby for my trip home and they were out :( read more

Boudin - Turkey and Havarti Cheese Sandwich - Cafes Near Me - San Francisco, California

It's very nice and busy place with lots of great food options and the service was amazing everyone was very friendly and nice. Love that restaurant read more

Soup is too salty while pastries are too sweet and they're not cheap. It would be very helpful to add less salt for soup and sugar for pastries. It's a lot healthier for everyone's health. Thank you! read more

Cute location inside Macy's. Right next to Jamba Juice and Wetzel's Pretzels. There's a self-order kiosk but you can also order with one of the workers at the register as well. I had the classic clam chowder bread bowl and it was delicious - super creamy and they give you bread for the top of the bowl. Honestly it was a very filling meal for under $10. read more

See all

Service was quick and friendly and professional. I love getting my turkey cranberry sandwich and cheddar cheese and broccoli soup. The ambiance is fresh and very clean. Great to people watch from my table. I know most people go into the location inside Macy's. Have your lunch here for the ambiance' read more

Boudin - Today's lunch - half 1/2 Sandwich and Bowl of Soup Combo - Cafes Near Me - San Francisco, California

This review is late but very deserved on 4/12/2025 at Noon I had an amazingly delicious California Veggie sandwich and a perfect cup of coffee at Boudin. I was also at the end of recovering from a bad upper respiratory infection. After finishing lunch, I started coughing and couldn't stop. The ladies behind the counter were so good to me. They brought me water and checked on me to be sure I was ok. Boudin Bakery is very fortunate to have these two gracious and caring workers on their staff. read more

I loved Boudin. Was it the most show stopping chowder I've ever had? Not necessarily. However, the experience of boudin is really exciting. Watching the bread go into the baskets and getting to eat the bowl holding my soup afterwards was really fun. The soup was more pricey for the quantity but this is a SF staple. The atmosphere is top tier and the service was excellent. read more

See all

As someone who grew up on the east coast, when I first heard SF was known for their clam chowder, I was highly skeptical. A couple of my friends suggested Boudin so of course I had to try their clam chowder, and in the bread bowl. The chowder was pretty good. The little pieces of clam tasted pretty fresh and the sourdough bread provided the perfect complement. It was yummy but I think there are better chowders out there. This chain of Boudin was located in the bottom level of Macy's so it wasn't the cutest vibe - there seemed to be a bit of construction and the blenders at the Jamba Juice next door were quite loud. But it was easy to grab a seat and I appreciated the informality of the cafe. read more

Boudin - Clam Chowder - Cafes Near Me - San Francisco, California

Informal little grab and go. Quick and convenient place to buy fresh boudin bread after shopping. Food: limited selections. Staples sourdough rounds or baguettes. Sandwiches and soup bowls. Ambiance: seats 10. Grab and go informal cafe. Nice staff. read more

Boudin - Seasonal halloween gingerbread man and staple turtle - Cafes Near Me - San Francisco, California

Convenient, friendly staff. Serve yourself coffee (which I like, I can refill to go). Great clam chowder bread bowl. Clean place with lots of windows. They also sell gift cards. Buy one for a street cop walking the beat keeping us safe! read more

Boudin - Clam chowder bread bowl - Cafes Near Me - San Francisco, California

See all

The bread here is quite good and the sandwiches come with a little side salad with balsamic vinaigrette. It's a good place for a small lunch while shopping. read more

I absolutely love Boudin! I always do their pick a pair combo because it is such a good deal. The spring salad is crispy and I always ask for extra dressing (which is free). The turkey cranberry sandwich is a good sweet pairing with the salad! Unfortunately, this Boudin's service was not good. I went with 3 other friends and they all had a problem with the person at the register. The lady at the register was very cold and didn't ask us what we wanted to drink/offer us water cups. When I tried to redeem my free bread I had to ask twice because she ignored my question. When I asked the second time she said I can't pick it up here. When I proceeded to ask how to redeem it, she said go downstairs. No directions other than that were given. If you are trying to go to Boudin after Macys, please go downstairs to the cellar! They are super sweet and the service is much better downstairs than upstairs. read more

Boudin - Spring Salad Turkey Cranberry Sandwich - Cafes Near Me - San Francisco, California

Undoubtedly the best Clam Chowder I've ever had. I tried it at a couple of places, but nothing beats Boudin's! It's just so so good. Just the perfect flavor, and you can't get enough of it. One of my friends visiting bought cans of it even before trying it out, just from everything I told him about it. Their sourdough bread is also to die for! I tried whole sourdough bread bowl with clam chowder thing, but I'd say I'm not a fan. The combination didn't go that well for me. I absolutely love the bread, and the soup, but not together. I'd rather savor each of them individually. read more

See all

This cafe can be found in the lower level of the Union Square Macy's. Unlike some of the other reviews, we received great service at the counter and our food was brought to the table in a short time. We ordered the tomato soup, clam chowder, breakfast burrito and French dip. The soups were tasty and satisfying. The beef in the French dip was tender but the au jus lacked flavor. The breakfast burrito was passable but I wouldn't order it again. This was a great place to get a quick bite to eat and enjoy some SF sourdough. read more

Boudin - Clam Chowder in bread bowl - Cafes Near Me - San Francisco, California

This Boudin Bakery is a small location by Macy's near Union Square on O'Farrell St in downtown San Francisco. They serve the awesome, famous sourdough sandwiches and bread bowls, but their space is so small and narrow. I don't think this restaurant big enough to hold more than 15 people. I wish they would have a bigger, nicer location in the Union Square/Tenderloin district. I would suggest going to the bigger location near the wharf. Street parking or garage parking available. read more

Boudin - Tomato soup in a bread bowl - Cafes Near Me - San Francisco, California

NOMS! I know this is kind of a tourist thing to eat but we still cave and have to get it every time we come. It's hard to look up as the Boudins don't seem to be linked together; either that or there are only 3 locations. After going to 10th Avenue and having them run out of soup JUST TWO people ahead of us, we braved the Union Square area and found the O'Farrell St location (soon after found the Macy's location ). Then YAY clam chowder in a bread bowl, and it was worth the one hour search! It was perfect; just what we wanted. read more

Boudin - Perfection clam chowder in a bread bowl! - Cafes Near Me - San Francisco, California

I love this place , food is good! Wife didn't like the filet but ai thought it was ok/good. Rougher texture not buttery smooth meat but still ok. read more

For a Friday treat, a talent brought a bunch of cookies from Boudin. He stopped by with them on September 22nd around 4:15pm. We got an assortment of cookies: Chocolate chip, Oatmeal raisin, Peanut butter, etc. I ended up eating a Butterscotch cookie. I liked the texture as it was soft and chewy. (I hate hard, crumbly cookies.) Though I did find it a touch too sweet. Everyone seemed to enjoy the cookies as they went fast. My office really does love their desserts. I know Boudin is more known for their bread and clam chowder, but sometimes, it's nice having some of their sweets. read more

Boudin - Cookies - Cafes Near Me - San Francisco, California

See all

I love it here and try to come every time I come to SF. Its pricey yes, but worth it! I get the soup in bread bowl and grilled cheese. Next I think I'm gonna try that new Roast Beef :) Cant wait. PS I don't know why people are complaining about the "lack of communication" ITS BREAD...whats the question lol read more

This bakery is in the Macy's cellar, great news for me since it's next door to my office! My favorites are the avocado toast with bacon (if I'm ok with a calorie splurge), half a roast beef and cheddar sandwich with a green salad (if I have to go skinny), and a bowl of clam chowder or rustic tomato bisque (if I'm having a rough day at work). I tried the combo pizza yesterday. Nice crust. Service is friendly and pretty efficient. read more

I'm visiting SF this weekend and passed by this place while walking down the street. Decided to circle back and stop in here for lunch. The review below from 7/29/2019 is spot on about the customer service. If not for the very unpleasant welcome (the young lady behind the counter barely uttered hello), I would have given them 5 stars. I ordered the turkey avocado sandwich on a croissant with a side salad (choice of salad or chips) and asked for balsamic vinaigrette. She stared at me like I was stupid until she realized I was talking about the dressing for the salad. I grabbed a blood orange San Pelligrino to drink and asked if I could have a cup of ice. She took a cup, walked away without saying anything and came back with a cup of ice water. I just took it and found a table. The sandwich was DELICIOUS. Fresh turkey, tomato, lettuce, cheese, mayo, and a lovely mashed avocado spread on a toasted croissant. The salad was a very simple mixed greens salad with grape tomatoes and shredded carrots but the dressing made it super yummy. The person who served it did so with just as much of a lack of pleasantry as the person who took my order. My total was $14.69 including $1.15 for tax - which I think was a great value for the quality of the food and the generous portion size. If the owners hire a new staff, they might just have a winner in this little cafe! read more

Absolutely no customer service. Low quality of everything. Careless employees and assuming management as wll. I would not recommend go there. It was awesome years ago but now is bad. It doesn't worth your time and loney. It was my favorite place but unfortunately It became just junck food with junk service. read more

Came here for a quick lunch and was able to arrive before the lunch rush. After you order, they give you a number to post at your table. Servers will come find your number and give you the food. The system is a bit inefficient. I ordered tomato soup with a cranberry-turkey sandwich on sourdough. The soup was tasty and had two grilled croutons on top. The sandwich was also good and was made with sourdough bread. My only problem was the sandwich came with mayo when I specifically asked for no mayo. But since I was in a rush I just scraped off the mayo instead of asking for another to be made. Overall it was a nice quick lunch and the portion size was just enough where I was full but not sick. read more

Boudin - Cafes Near Me - San Francisco, California

The most terrible service I have ever experience. I went into boudin yesterday evening at about 7:30 pm I was interested in purchasing sourdough bread, I got in line with others, I ask the cashier if I can get a sourdough bread. She looked at me and said nothing she started pointing to the display did not said a word. It takes her about 20 seconds to answer and tell me there is no bread available. I was like the entire wall in the restaurant area was full of bread at it was 7:30 pm on Saturday. Like are you serious. Then I head to the to the restaurant side to ask if they had any Available since their was hundreds of sourdough pieces in the shelf. I go up to the cashier asked her if I can purchase sourdough bread. She literally looked like she did not understand what I was asking her. She had to get someone else to help with the question. The second Latin lady that was assisting her said. No we cannot sell you bread! No apologies or explanation! The worst customer service I have ever experience. Do not go there. Yelp other locations that are close buy. They will have better customer and the best clam chowder is at The hog island! Amazing. I hope you can educate your staff to help your customers a bit better. read more

Worker here was friendly but once we asked her a question she became very odd. She kept repeating our question to us and acting strange. She was definitely on some kind of drug. A person like this should not be handling food. Never coming again read more

Located near the hopping Union Square area, Boudin caught my eye. I knew I had to try the the famous sourdough! I instantly ordered at the counter and my food was brought to my table in under three minutes. I was surprised how quickly, given that it was a Saturday afternoon. Amazing! The bread bowl was a whole hunk of dough and the top comes on the side for additional dunking. It was so fresh, soft, and had just enough saltiness. If you can't get to the Wharf, this is the next best sourdough spot! The space itself is fine- some indoor seating is available along a long, narrow corridor and some metal outdoor seating too. It's definitely kid and family friendly, but not great for parties of more than 6 people. Overall, it hits the spot! read more

Boudin - Roasted garlic Tomato soup bread bowl- $8.99 - Cafes Near Me - San Francisco, California

See all

Wow, what a HORRIBLE place to go to eat. I came in last Thursday, hours are posted on Yelp, open to 530 they were closed at 4. Yesterday I came in for Ash Wednesday around 345. Guy took my order and decided to eat in because it was really cold outside. A lady came in with her kid and this Mexican old lady was cleaning up and yelled at the lady saying they were closed. The lady asked what time they close and she said 4 (again, time is listed at 530) and the lady asked what time it was. And then the lady yelled at the cashier, asking what time it was and he said 354. The lady kindly asked if she could still order and the worker yelled at the cashier if she can, and he said yes. It was really awkward...... I sat down anyway at the end of the store to avoid the cold. The lady was loudly cleaning everything. 5 minutes later, I received my food. And she threw it on my table, really rude. I finish my food and wait awhile. Then after cleaning up as much as she could she yells at myself and a family behind me that they were closed. She had her hand on her hip and showed us the door. What kind of service is this? If you don't want to stay till closing then work the morning shift. She really hated her job, and seemed like she hated life. It was such a negative experience. I would NEVER recommend ANYONE coming here until they get rid of her. They need to change their hours and replace her. There is another boudin in the women's Macy's. I've always had excellent customer service there. Ion the food aspect: I ordered a combo Clam chowder: good but not crackers and no bread to dip nor butter Tuna sandwich: very dry and the tuna wasn't spread around, it was in a big lump Wouldn't even come back for the food. read more

Is it ok for the manager of Bodin Macys Union Square confront customers and ask them to never come back again? I am surprise The Bodin company allows managers to come to work carrying such a bad , ghetto attitude. Now I am worry about the food they serve here and how she treats its employees. SOS, This place needs attention before she ruins the company reputation. read more

I visited at a slow time, which made it very nice. I wasn't sure what I wanted and the young man working the register was kind and patient with me. I had two orders and I appreciated that he didn't make me feel bad about two separate checks and payment methods. The grilled cheese sandwich I had was absolutely scrumptious! Delightful! Heaven! OhhEmmGee! So so good. I asked for it to be wrapped to go because my intention was to only eat half. Well guess what? There was no stopping that goodness. The whole thing was gone in no time! Yummmm-meeeee! read more

Boudin - Grilled cheese with bacon. Oh so good! - Cafes Near Me - San Francisco, California

cashier was rude,when i ordered for tuna melt combo,she was asking me in a rude manner whats the other half,i dont know what to say,she doesnt even suggest what soup or salad,shes not friendly,she doesnt even smile to costumers.is that the way you treat costumers? i saw in the receipt beandy i dont know if thats her name.pls be polite to costumers and give a read more

If you're tired of long lines at that other coffee shop come here. They have great coffee and pastries and they are not expensive like the other place. The staff is friendly too. read more

Boudin - Cafes Near Me - San Francisco, California

See all

TLDR: good food HORRIBLE service. I came here with some friends showing me around SF. The cashier was wholly unhelpful and quiet, we could barely hear him responding to us from over the cash register. In addition, the waiter who delivered my friend's sit down order LITERALLY slid the flimsy paper plate across the table while crumpling the receipt and sliding it across. Then he almost dropped the number holder into the soup bowl. read more

Boudin - Their breads on display behind the register! - Cafes Near Me - San Francisco, California

See all

I had to come back here this time for the clam chowder. When I googled best clam chowder, boudin came up several times as the most affordable and the best tasting. And this is very true. The clam chowder in a bread bowl is for 6.99 tax included. I asked for mine without the bread and salad on the side and the cost was reduced by a dollar. Quite unexpected and no additional additional tax or service charge. I like how there are no hidden charges. After a lot of walking I needed water. Water was provided to me free of cost and the gorgeous young woman even filled it up for me and brought it to my table. Again let me highlight no service charge. The clam chowder itself is very tasty. No need to add seasoning as it is well salted. It contains potato pieces, some clam, parsley or some herb on top and in a white creamy cheesy sauce. A hearty meal. read more

Boudin - Chowder and salad - Cafes Near Me - San Francisco, California