It had been over 20 years since my last Whataburger, and I came in with some high expectations based on memories of visiting one as a kid in Oklahoma. Unfortunately, this visit didn't live up to those memories. The service was surprisingly slow, and after the wait, the food arrived only lukewarm. I was expecting fresh, hot food considering the time it took to come out. The burger itself was pretty bland and lacked the flavor I remembered, while the fries were soggy rather than crispy. Overall, it was a disappointing experience and missed the mark on several levels. Hopefully this was just an off day, but based on this visit, I left underwhelmed. read more

Whataburger - Fast Food Near Me - Defuniak Springs, Florida

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Waited for 30mins... if the server advised us that my order will take time we will order another in the menu.. we are tired, visiting the town.. Poor customer service and dirty! Will not recommend this place read more

This is a well run Whataburger location. Every time we have been here it's been great. We started stopping here a couple years ago on our trips down to Tampa/St Pete Beach. Now hubby makes it a point to stop here regularly. It's our fave location OuiOui. We always order custom orders & they have always been great here. He likes extra pickles, moi like extra jalapeños etc., They take a little longer but we don't mind. As this location has a very cool "ramen bar" tiny seating area by the window lol. Yep, there is a tiny "Ramen bar" seating area for 2 by the window that faces the wall. Very Romantic. Especially when it's raining a Florida monsoon out OuiOui. They always bring us our order in the "Ramen bar corner" along with a tray of condiments. We thinks the service here is the Bomb. OuiOui. Anyhoo, we have never been thru the drive-thru, we always go inside, as we have usually been in the car for a while by the time we arrive. Every stop, the bathrooms have always been clean, service kind & friendly, food hot & fresh, served to us in our fave Tiny "Ramen bar booth" facing the wall haha. We think this Whataburger is super cute & very unique, that's why it's a regular stop for us. Now, please bring back the chicken fajita taco!! Ugh, miss moi little chicken taco!! Will return. read more

This is the worst Whataburger I've ever visited. After a TWENTY-FIVE minute wait behind only two cars, they STILL got my order wrong and ruined the burger. The employee with the nose ring and piercings all over his face should make a little more effort to ensure accuracy and provide customer service. This place SUCKS! read more

Whataburger.... More like whackaburger.... Was not impressed at all with my first try. Heard of the classic chain and have it a shot. First, burger is a good size burger I'll give you that. $2.70 for an extra patty is a bit steep but commonly priced. Fries are almost as good as McDonald's I'd also give them that. But nothing special in my opinion as taste like a normal burger and nothing special or different. Wasn't impressed overall. However, kudos to the staff at the location as they were kind and friendly. Place was clean and organized. Nothing fancy about the fancy ketchup and spicy ketchup is not spicy in any way and taste like normal ketchup. Tried it and not worth trying it again. read more

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We had to stop here because of the pico de gallo burger. That we got in Destin,Fl. That burger is so good. Before we get out of the area of Whataburger's. The service was fast. read more

This place is very rarely good, don't get me wrong it can be good very rarley but the amount of times they botched my order and redid it just to botch it again is ridiculous, I advise you to just go to zaxbys. Not worth the frustration from this place read more

Takes forever to get food . Definitely not 'fast' food. Plan on waiting awhile. Noooo

First time trying this establishment. I've gotta say that the service here is top notch. It's a lot better than Chic Fil A. If you're dining in they give you a number and they bring it out when it's ready on a tray and on the tray it has different condiments, napkins and straws so, you just take what you need. How cool is that. Burger and fries are great. Hope they have plans to open some down in South Florida. read more

This is the first time in my 64 years on this Earth to put down a Whataburger. This is always been a staple restaurant of mine, but today it changed. I just got a simple Whataburger with cheese and jalapeno but the bread tasted like dough and didn't have that taste of baked bread buns. So I took off the top bun and ate the rest of it but discovered then that the meat just didn't have the same good taste I'm used to in Whataburger. If something has changed please change it back, or I won't be. read more

Whataburger - Bun felt and tasted doughy. - Fast Food Near Me - Defuniak Springs, Florida

I know this chain - Whataburger - and I prefer it to McDonald's and Burger King when it comes to most burgers. I like it a little more than In - N - Out, but that gap is narrowing as time passes. I already "met" Whatburger in DeFuniak Springs, FL a long time ago. It's not in the historic town proper, but right off of the ramps from I-10. And, after some 3 hours of motoring along this interstate and needing lunch, it made sense to go in rather than explore other options. I guess I was seeing this Whataburger under the "stress test." This was on a Sunday and, compared to the time before, the store was packed, as was the drive-thru. (I've never seen so many trucks in a drive-thru and didn't see that many passenger cars by comparison.) It could be that, after attending a religious service, heading to Whataburger is what people around these parts do. The service was still courteous enough. My questions were answered and I zeroed in on a grilled chicken burger with french fries and a soft drink. While the chicken sandwich was good, Whataburger has peeled back some in this niche, possibly because they're competing with Chick-fil-A. Again, I prefer Whataburger. I'd like to see them offer 2 variants of grilled chicken sandwiches at any given time. I don't like the deep fried ones. The french fries were okay, as in fairly standard tasting. As for soft drinks, Coke Zero is now available, which is a good thing because it tastes much more like original Coca Cola but without all the sugar and calories. They bring the food out to the table via the number you are given. With it being rather warm outside, I chose to eat inside and very few people were eating outside at the tables under their trademark orange and white striped umbrellas. The inside of the store is fairly nice. It took a long time - possibly 15 minutes - to get my order. It could be that they are short staffed, something we are seeing at many fast food places. The longer wait is mostly what the downgrade to 3 stars is all about. If a person goes in during the week, I doubt they'd see this. However, Whataburger in DeFuniak Springs is a strong 3 stars location. read more

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Whataburger is one of the reliable fast-food places. Consistent good food. Good service. One of my favorite places for a hamburger.

Use to be a great burger stop... Sitting at the hotel with other folks and each and everyone of us had the same story.. They can't seem to get the order right and they can't seem to put condiments or napkins in the bag... For 26$ for two burgers and fries ....this should have been simple.... read more

Nice location, clean, friendly staff, not crowded when I visited. Many cars in the drive-thru though. Not sure what other recent Yelp reviewers experienced, but I really enjoyed my visit. Half of dinning room tables closed for social distancing. Food delivered to table in under five minutes; delivery employee even brought tray with condiments (highly recommend the spicy ketchup). The jalapeño whataburger and fries were great. Plenty of jalapeños on the burger, along with lettuce, tomato, pickles, onion and cheese. Enjoyed the fountain Barq root beer too; haven't had one in months. Haven't been to a Whatabuger in years, and this visit reminded me why they are so good. Wish I had one close to home. read more

Whataburger - Jalapeño burger, fries and spicy ketchup - Fast Food Near Me - Defuniak Springs, Florida

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I have been craving Whataburger for months. We finally were on a road trip and there were going to be plenty on the way. This location looked brand new though. It looked they they opened that week because there was still dirt outside. My husband went in to order and pick up. He was in there for a good 30 minutes, which was ridiculous. There were 10 cars steadily at the drive thru that whole time. Hubs went to order sauce while he was waiting and a female staff member refused so another staff member gave the sauce to my husband and didn't charge him. The food was so delicious. I ordered the Patty Melt, extra sides of red pepper cream sauce, fries, and onion rings for us to share. Hubs ordered the Southern Bacon burger, which was a limited time special. I wish they would keep his burger on the menu because it really bursted with flavors. We ate in the car because we had our dog with us. She enjoyed the food as well lol. The order came out as correct as it could be but that was only my view. Hubs informed me he was there so long because they kept missing items and he had to keep asking. Hopefully if we stop at this location in the further, it will improve. read more

Stopped by here for a bite on our way back to Atlanta but wow the service is extremely slow. Took about 30 minutes in the drive through line. The actual burger is 4 stars. It was really good! The bun was nice and soft and the fresh onions, pickles and tomato was the perfect combination. The patty is not very thick but cooked and seasoned well. The fries were great and came out hot. read more

Slow, so slow. This is my normal stop on the way to the beach and normally is good. Today, the lady taking my order did not want to be there and was less than pleasant. She was not rude, just basically wanted to be somewhere other than there at the moment. I then waited over 30 minutes to get my meal which was slightly above room temperature and lacking anything of flavor. I was hoping that after waiting so long for fast food that it would be hot, but not so much. With all the new restaurants in this area, I doubt I will be back. The plus side to this visit was the restrooms were very clean and you can tell they were just sanitized. The manager (my guess) was trying his best to speed food up and talking to customers to see how long they have been waiting. Maybe this was an issue with a lack of staff but it is not an excuse for cold tasteless food. read more

They tried to give us the wrong order first of all and then had us pull forward and wait 20 minutes before we got our order. While 4 cars got their order and left. And then our food wasn't even hot! And no apology. read more

Not much of a "fast food" fan, but sometimes and in some places, that's the only option. On those rare occasions, I usually just grab a burger but decided to try the spicy chicken sandwich this time. The only other spicy chicken sandwich I have to compare it to is Chick Fil-A, which puts out a damned good one. The Whatsaburger version is similar, but definitely spicier, and on a brioche bun. Not bad! The restaurant was clean, with a friendly staff. The food took 18-20 minutes, which seemed a bit excessive for "fast food", but not a dealbreaker. The spicy ketchup with their shoestring potato fries, is a winner. read more

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I love Whataburger and drove to this place. I waited over 15 minutes at an empty drive thru. To get cold fries and burger that was made wrong. I had to go in and the young lady at the counter had a very nasty attitude. I explained that I ordered a plain burger and they added mustard and ketchup. She explained that, that is a plain burger because condiments are separate. Hmm! I am confused on how plain doesn't mean plain. Lol! She had to ask the manager if they should even remake the burger. They remade it but not without an attitude. Will not recommend this place. read more

Whataburger - Plain means plain. No matter where you go - Fast Food Near Me - Defuniak Springs, Florida

food comes out room temp and takes a while to receive. attitude of staff is hit or miss. clearly the bathrooms are disgusting. read more

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Why the bad reviews? Please give this place a try true yelpers! We were treated politely, the service was fast and now let's talk about these burgers! I had the mushroom Swiss burger and whoa wow was this good. The sauce was really nice. It was hot, fresh and served by a super polite man. They all wore masks and gloves, the tables were limited with signs that kept the spacing in check. You feel pretty safe here. It was cleaned after each person left, even the tables unused were cleaned if there was someone at the one by it. Incredible. There are several gas station options here (all the same company), each side of the road, two one on side it is very convenient for travelers. When passing through we're going to make a point to stop here again. Thank you staff! read more

Whataburger - Mushroom Swiss burger and fries oh my sooooooooooooo good!! - Fast Food Near Me - Defuniak Springs, Florida

It took a little while to get the food during dine-in. To be fair a slight rush came in after we ordered and I think it got lost in the shuffle. Work crew was apologetic. There were a few others in the dinning area that were a little put off about the rap music blaring out of the back...didn't bother me cause you know Wu Tang is for the children...but I could tell some thought other wise. All in all, not a bad spot, will go again! read more

Can't go wrong with Whataburger. Always the spot to go late at night for a quick bite to eat.

Great food and service! Everyone is superb!!! The burger is great, the chicken is great and the shakes are the best! read more

I came on a Tuesday night with 3 other people and it was quiet when we go in. 5 minutes after we walked in a school bus of children walked in from a soccer game. They chugged through this crowd of people very quickly and our food was fresh and good as well. Very impressed- I've been here before where it didn't go well, but you can tell they're trying to turn it around and build it up read more

This location needs extra help or better organization. We placed an online order for pickup and when we got there at the end of our time window the order hadn't even been started. We waited TWENTY minutes and when the order was ready it was missing items. The food is Whataburger so it is delicious. The issue here is service. Do not expect to get in and out here. Placing an online order does not make things smooth either. read more

First time at whataburger. They had a lot of cars and customers. Food was served hot and quickly for the amount of customers. Got full before finishing. would come back if I was closer. Enjoyed our meals. read more

Had to do a pit stop saw this fast food chain. I think by far this is the best fast food burger joint i have ever been. The burger meat were real. Cooked perfectly. Staff was pleasant. Service was good. The only reason I did not give 5 stars was we asked 2 people for Mayo and never got it. Definitely recommend this place. read more

Hmmm, our first time ever at a Whataburger. Let me start by saying, the COVID precautions were the best we've seen at any restaurant. They get an entire star just for that. Well done folks. As for the munchie stuff... we ordered the Jalapeño and Cheese burgers, mine with o-rings and his with fries. The burgers were huge. They were better than BK or Wendy's by a mile and reminded us of maybe more of a Steak 'n Shake burger or a 5 Guys (before 5Guys went to mini patties) but we couldn't taste the jalapeños at all. The fries were crazy salty, which we liked but the onion rings were the star of the show. Definitely an old building and interior but everyone there was polite, very helpful and the place was incredibly clean. read more

Took way to freaking long, especially being the only person in the drive through. Get it together. It's FAST food.

This place used to be good not anymore the Hamburger and bacon sandwich I got the bacon was not cooked be careful about what u get here I got extremely sick from this place !!!!!!!! read more

I thought I should have ordered online when we were 25 minutes away. Stopped for lunch while on way to Venice, LA. Parking lot was full & drive-thru had long line. We were pulling a boat and parked by the 76 gas station. I went in and stood on the line while my traveling companion filled up the truck & parked. The line went fairly quickly considering there was only one employee , Alexis, to take & place orders. She was Pleasant , friendly & very efficient which was commendable given how busy it was. Our food came out quickly exactly as ordered. Their menu allows many options and customizations. Looking at the online menu with all the offerings made it much easier to decide. Stopping here was a very good choice. read more

Whataburger - On way to Venice, LA , stopped for lunch, packed! - Fast Food Near Me - Defuniak Springs, Florida

This store is consistently the worst Whataburger experience I've ever had due to their incompetence staff. 1. Slow. 2. Rude. 3. Stupid. 4. Rude because they have to remake orders. Shame on me for giving them multiple chances. read more

We've stopped here quite a few times over the years to grab lunch on our way back and forth from Jacksonville to Mississippi. The food is exactly what you'd expect from any Whataburger. Our order has always been correct and comes out hot and fast. It's pretty tasty for fast food. This particular restaurant gets four stars from me because of the friendly employees and the overall cleanliness of the entire place. They even have flatscreens in the restrooms! Now I'm not real sure who exactly is going to take the time to stand in a restroom at a fast food joint and watch television, but hey, if that's your thing, this Whataburger has made this possible for you! LOL Very easy to access from I-10. read more

Service not friendly. She did not want to be here this day. Food came 25 mins later because we were waiting for fries which then made our burgers cold and well cold... we were number 31 and I promise they jumped over 31 and call every number up to 47 and I went up and said.. We still have not received our food yet. She looked and said yes its here. which was on the fry counter continuing to wait for fries. Fries were flowing so I was confused why people who arrived after us ate and were gone. Would not recommend or return. read more

Too bad you can't award 0 stars! What a joke! I ordered via mobile for curbside. 35 minutes later, still without food, I decide to go in to figure out what is going on as numerous people had come and gone. It turns out they just forgot about me. The guy at the register grabs my bag with my cold burger and hands it to me. They add new fries but never apologized or admitted their mistake or failure. This is pathetic and unacceptable. read more

Oh my goodness the other reviews don't lie these guys are slooooooooowwww. Be prepared to wait forever. Took 25 minutes to get my food. Or a chicken sandwich and onion rings that's it. They are not short staffed there were a ton of kids working they just didn't care they were all sitting around chatting. I kept considering asking for a refund so I could go read more

Worst whatsburger I have ever been too. Took over 20 mins to get 3 taquitas. No apologies just slowwwwwwww service It was 5:20 am and only one other customer in the drive thru. read more

Waited 25 mi items for one chicken sandwich and fries, bathrooms were horrible. The people in front of us in line had waited 40 minutes only to find out the order did not go through. Then the sandwich was Luke warm not sure why it took so long, they had lots of staff. read more