Although this company does not treat for the specific beetle I need removed, the owner was kind enough to talk with me about some of the different options and companies that may offer this service. Thank you for taking the time! read more

Terrible customer service. And not honest or helpful. When messaging this company on Yelp, their response was lowsy. Kept insisting I call them. When 4 other companies I messaged, gave me honest and helpful feedback. By the end of it, the owner Charles response was rude "No texting. Call someone else". Attached is a screenshot of the exchange from Charles. VS 2 other companies. read more

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Great local business! Prompt and super friendly. Well priced service! read more

I called the company What's buggin'? and had to hang up when the voicemail came on because a client walked up to me. Moments later I received this rude text. I will never use or refer anyone to this company. They lost a potential customer and more. Thanks!!! I have never been treated with such disrespect from a company who claims they treat their clients good. By far the biggest lie with this company. Go somewhere else where the company will treat you with respect. Moving on to a company who knows how to REALLY treat their clients. HORRIBLE!!!! Thanks for showing your true colors. read more

What's Bugging You Pest Control - Moving on to a company who knows how to REALLY treat their clients. By far the rudest company!! - Pest Control Near Me - North Las Vegas, Nevada

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Great service and no more bugs! Thank you for your help in getting rid of my crickets in the kitchen. read more

So it's that's time where it's hot and the bugs start to come out and I hate bugs so who better to call than "what's buggin you" lol. Especially with a pool I have to make sure I stay on top of getting my property sprayed in this desert. I found this company by searching yelp as well as Groupon and decided to take the deal since it's such a bargain. Right now they offer yelp members $30 off which was to good to pass up. So I called to set a appointment and the owner answered and asked me a few questions to understand what I was hoping to accomplish which I thought was excellent and a great way to build customer loyalty. After setting the appointment he sent me a text message to confirm the appointment as well as followed up with me the day before the appointment so I knew for sure he was going to be on time which he was! So when he arrived he took the time to explain exactly what his spray will and won't kill and then took the time to educate me on the best way to minimize bugs around the water. I really appreciate his attention to detail as well as educating me the customer. When it's time to spray my house I will definitely be a return customer :) read more

BEST pest service experience EVER. Decades of experience and a passion for what he does, I will not go anywhere else! Do not be weary of trouble understanding his voice over the phone, after setting up your appointment, I assure you will be 100% SATISFIED. Outstanding education and customer service. BEST! read more

We had Charles out to the house and all I can say is the other reviews are correct. He provides outstanding service at very reasonable prices. He called to confirm, day of the appointment. I've paid more to get a single floor done than he charges for indoor and outdoor. He also educates you on how to keep the bugs away which I liked alot. I will be a regular customer to What's Bugging You? read more

Absolutely cannot believe the lack of customer service. I called and had to hang up to answer another call and instantly received the RUDEST text back stating "Thanks for calling and hanging up asshole." I have uploaded the picture of the text above. DO NOT go to this company. Screw them and go to another local business who deserves your patronage. Absolutely unreal. I also will be calling Groupon and let them know because I had bought the deal off Groupon. I will absolutely not be using this service. read more

Charles is amazing, and I will never call any other bug guy. He was super informative, and educated me on what I needed to do to keep my home bug free! He was also super affordable and would absolutely not allow me to tip but suggested I pay it forward! It's not every day you meet a stranger that is an absolute pleasure to not only do business with but to have a conversation with as well. He also left me with some homemade ant bait, that he said if it didn't work he would pay me, and also left me with the tip of "think like a bug"!!! I thoroughly enjoyed getting my house sprayed! read more

Had a chance to have Charles come out to our new house a few weeks ago. He was as professional as ever and has gotten rid of all of our problems with cockroaches and spiders. We are so grateful to be able to call him and have a visit without having to sign up for a monthly service... read more

I had to have 3 lengthy phone calls prior to the "service" in regards to my kids, bugs etc... honestly way more work than any pest control I ahve ever dealt with. he then forgot he had an appt me with and cursed about it over the phone. we set up a time of noon and he arrived at 11am, I had my mother at the house to allow him access. Worst service ever! He Yelled at my mother to get off the phone, she tried to explain she was on the phone with me (the person hiring him) and that I would anwser any questions. He got angry and said "I will only deal with ONE person, so get off the phone" At which point my mother was scared for her well being and refused to hang up the phone. He then said "this will not work and left the house slamming the door) NEVER providing the service I had already PAID for!!!! DO NOT CALL THIS COMPANY!!!!!!!! read more

VERY, VERY, VERY UNPROFESSIONAL! Exactly as described by the reviewer on 5/8/2014. I was calling him to book an appointment and he was totally unprofessional and confrontational, saying he was on disability and could only do 2 jobs a day or he'd lose his benefits, things he shouldn't even be discussing with customers. My advice is to stay away from this business, I'd rather have bugs than this business at my house. If you look at how unprofessional his website is done at http://www.whatsbuggingyounevada.com/, that should show you all you need to know about this business. read more

Fail. I didnt want an education, I wanted my bugs dead. Left after doing nothing. I called someone else, now my bugs are dead. Wasted my time. read more

I found Charles the proprietor to be reliable and refreshingly honest in never trying to up-sell the customer. He took his time to educate, and it was totally obvious he cares about what he does and helping his customers. read more

I wish I could give less than one star. I called to get a quote and about 10 min later received a text message stating "thanks for wasting my time please dont call again." I have never experienced this level of such rude unprofessionalim in my life. read more

One of the best services I've ever had. The last company that came and sprayed my house was literally here for 10 min.No customer service, no coversation, just quickly sprayed the permiter and left. Charles stayed more than 2 hours. He made sure no stone was unturned. He explained what to expect and was extremely honest and personable during the process. As an eco-enthusiast, I appreciated the fact that he used some "natural" homemade remedies along with the conventional stuff. He even went so far as to put some if it in his hand and eat it to show me that it was safe. This guy is passionate about bugs(He even captured and saved a black widow for his personal collection)! Which is a good thing, because I'm not! We are customers for life. read more

Great service! Charles recently sprayed our home and we are very pleased with the service he provided. He not only sprays your home but suggests how to keep bugs out without having to consistently spray your home like other companies pressure you to do. He doesn't want to waste your many like other companies and doesn't make you sign a contract either. Go with his services and you won't be disappointed! read more

My husband ordered the groupon and had a conversation with the gentlemen on the phone on a Friday. Made an appointment for the following Monday between 11-12. Received a text message at 11:50 stating "return your voucher and call someone else". I understand he has a hearing/speech disability but this is unacceptable customer service. His message was via text. I do not reccomend "What's Bugging You?" to any one. Extremely unprofessional. read more

Charles is the best pest control agent I've ever dealt with. He was punctual, respectful of my child, kitty, and privacy. His prices are almost half of the corporate places and absolutely no pressure to sign a contract. He just came yesterday and I haven't seen an ant since. I'll update in a few weeks but as of now, he's got a loyal customer. read more

I was not home when he arrived, so my wife dealt with him. He was totally professional, even when I called to set up the appointment. He has a great sense of humor and seems like a good guy. He eradicated my bug problem in and outside. I have not seen a bug of spider for three months. I saw my first last night in my kitchen. Since the whether is changing for the colder I know varmints are going to want to come inside. I will soon call for him to make another visit. He is also very affordable. read more

I'm so grateful that we found Charles. He has a profound knowledge of his work and does all that he can to protect your home in a safe, environmentally friendly way. I wouldn't ever go with another company because I have found the best in What's Bugging You! read more

The best pest control! Provided by YPmobile Charles is the real deal! Dont be thrown off by his phone voice as he is hearing impaired. Spends time with you as a consultant to address your roach, scorpion, ant, etc. problems. Doesnt want to just take your money, after he sprays and examines your house to show you where bugs are getting in from he teaches you how to keep them out for good! He is very thorough, after he leaves he will send email with spray chem info and everything he discussed with you. Charles is the best, don't miss out! read more

i feel compelled to sing this guys praises...He took his time and even crawled under cabinets. He used spray, he used some kind of white crystals some stuff that looked like peanut butter and white powder If he had it he used it. His price to me wasn't even reasonable. I felt like he should have charged me more than he did. I wanted to give him a tip because I feel like he earned it and he wouldn't even accept it. i asked if I should get him on a monthly bases and he said he would not do that because he would just be taking my money, stating that the product he uses has a 3 month guarantee. I could have him come back in three months. It is incredulous to find someone that has the work ethic and integrity of What's Bugging You. I highly recommend them...You WILL be satisfied. What a blessing to know that when it comes to your house or business he will exterminate as if it were his own. Don't hesitate to give them a call if you have bugs. Or you can call another company and probably pay twice as much and not get half the service. read more

Came on time, fully prepared. Did not try to upsell. Best and most honest in the business. I've already referred Charles to friends. I'll never use another. read more

Charles is awesome! Super cool guy, and very efficient and informative. I'm petrified of roaches and never want to see one ever in my house. He comes to my house and I'm good for a year. He's been 3 times already and I'll never go to anyone else. He encourages everyone to use the Groupon for 20 bucks which is crazy to me because I'd pay way more for him. One of the nicest most genuine people I've had the pleasure of meeting. read more