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    Wheels And Tires Auto Services

    5.0 (1 review)

    Services - Wheels And Tires Auto Services

    Oil changes

    Routine automotive maintenance

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    1 year ago

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    Tire Masters - UNSECURED STEM

    Tire Masters

    (26 reviews)

    We took our dually RV for front tires and to possibly remove tire pressure monitors from the stems…read more We spoke to John and he told us that they don't usually work on dually tires. We agreed that if they looked at it and we're not confident then they should not work on it. When we arrived in the afternoon they said they were able to remove the monitors and move the stems for access. We saw a long stem hanging off one tire, which we had not seen before (it may have been tucked behind). We didn't think that was right but we're not "tire experts." Shortly after we headed out for our first trip after they worked on these stems, and we made it to Binghamton NY where both tires went flat. This happened to be Fathers Day and all roadside service providers wanted to change more than their 2 hour minimum @ approximately $150 per hour. We slept in the CVS parking lot and got service the next day. The issue was the UNSECURED stem had come loose. The roadside service replaced the stem and SECURED the extender. We were able to complete our trip to Bar Harbor and back. Upon our return I reached out to John and sent him the invoice. He said he would review it and get back to me. Three weeks later I had to call him and he said he was on vacation for a week and then just forgot about me. He feels they have done nothing wrong and said they would not have left the stem unsecured. I have a photo of it right after we left their shop. Bottom line is this business will not take ownership for their mistakes.

    This is the most honest shop I have ever been to . IT's owner are so nice. Mike doesn't feed you…read morewith a bunch of crap. He just tells it like it is and doesn't blow smoke up you dress. I have know John for more than 20 years and he take so much pride in his work there. You would think his part owner the way he treats everyone. If you want a fair and honest quote on you car try them out. I can tell you will not be disappointed. Chuck G

    Rimz One - The replacement lug nut

    Rimz One

    (45 reviews)

    Came here to buy a set of wheels for my JEEP LIBERTY 2005 KJ…read more This store is great they have a huge selection of off-road equipment. I bought 5 American racing baja satin black rims and i bought 5 wheels. I took my car, they Mounted and balanced everything. This was my first set of new shoes in my vehicle and thanks to these guys my car look awesome. I do need some more off road parts so will see you guys soon again.

    2/5 - Disappointing Communication and Long Delays…read more I ordered a set of wheels and tires from Rimzone on December 12th, and my order isn't scheduled to arrive until January 5th. While delays can happen--especially around the holidays--the lack of communication is what really makes this experience frustrating. Throughout the entire process, Rimzone never once took the initiative to provide updates. No proactive emails, no status check-ins, nothing. The only way to get information is to reach out to them directly, and even then, responses feel reactive rather than helpful. As a customer spending good money, I shouldn't have to chase basic order updates. What makes this even more disappointing is that after looking back through my old messages, I realized this exact same issue happened the last time I ordered from Rimzone. So unfortunately, this doesn't feel like a one-off holiday hiccup--it feels like a pattern. The products themselves may be fine, but customer service and communication matter, especially when you're waiting weeks for wheels and tires. At this point, I honestly recommend buying local or choosing another online retailer that values keeping customers informed. I really wanted to have a better experience this time around, but the repeated communication problems and long wait have made it hard to recommend Rimzone going forward.

    Wheels And Tires Auto Services - tires - Updated September 2026

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