Black's always provides me with excellent service. Always upfront with issues found with my vehicle.read more

Service was nice and pleasant Aunt as usual. Unfortunately, I had called the Friday before to make…read morethe appointment for Monday at 1 PM. When I came in, unfortunately, they did not have me in their system and said that it was the previous Friday at one. Which was also unfortunate because I didn't even call until 4 PM on that Friday my appt was supposed to be, to make the appointment for Monday. That was the only inconvenience and I know that I had to wait a little while because of it.

I've used these guys for about 10 years after I moved to the area. They have always been fair,…read morefast, and delivered results for my almost 20 year old Honda Accord. I wouldn't go anywhere else, I trust them implicitly to diagnose and make repairs as required! No fluff, no issues. Last repair was A/C - I knew it was a diverter (known) issue and they fixed it quickly and at a very fair price. They have loyal customers who are ALL colors and both sexes. I've met MANY of them while sitting in the waiting room and chatting. Not sure what the intentions of the person writing that review were, but lying to hurt a business for some reason is unethical. Do better.

The most scummy, money-hungry mechanics I've ever been to. I went in for a basic inspection…read more Everywhere else I've been, it takes about 10-20 minutes. Somehow it took them an hour, even though I was the only one there. Then they told me I failed the inspection because all my tires are bad and I shouldn't be driving on them. They also said my suspension was about to break. They added, "Since you're already here, we can fix it for you," and quoted me around $2k. I left, went down the road, and got another inspection. It took just 12 minutes and I passed. They said my tires look basically new and there was nothing wrong with my suspension.

An oil change and tire rotation was requested. The business was busy when we first arrived so a…read morewait was expected, however after everyone else was serviced and our car was started it has taken nearly 3 hours and is still not finished. The website lists an oil change as 15 minutes long.

Friendly and respectful. saying it's up to me if I need certain items that I don't want. They don't…read moreupsell.

The staff at Christian Brothers go above and beyond to make sure you are taken care of. They are my…read morego-to place anytime I need maintenance, repairs, or have any concerns with my car. The technicians are thorough and you receive a detailed report about the condition of your car and anything that needs attention immediately or repairs/maintenance to be aware of that will be needed in the near future. Hayleigh, Eric, and Jamie are courteous, professional, friendly, and communicative. The other staff there are also great (I just don't know them as well yet). Everyone there seems happy to be there and enjoy their work. They are happy to arrange an appointment for you, answer any questions you may have, or give you a ride to or from the shop if you need it. Exceptional customer service!

I added an extra star for the lovely driver who taxi's CB's customers to and from their car…read moreappointments. TL;DR: buyer beware, they will try to upcharge you at every turn. They are super understaffed and will not fix anything quickly. Just go anywhere else! I personally will never go here again to get my car serviced. I came to get brakes replaced and an oil change. Here's how it went. 1. The cost My brakes ended up being $1,300 which I felt was a bit high for two axels. Plus if I hadn't denied it, they would've charged me $150 to change two air filters (cabin and engine) that both cost $20 at any auto parts store, and can be easily changed at home. 2. The service They're pretty understaffed. I visited on a Friday and they had to hold my car over the weekend. When I got my car back on Monday, the engine sounded odd, I also noticed an oddly high RPM. And my car struggled to drive up hills. They gave me a sticker for the wrong oil grade, which was a red flag. All of the signs I noticed were signs of a mistake during the oil change. I went back in and told them about how my engine was running poorly and they told me they'd take a look. I got a call from the front desk who told me they'd determined that my engine was acting strange but that they had done nothing during the oil change. They quoted me a $650 procedure to fix the issue. I turned it down since it was out of my budget and when I got my car back it was running just fine. Like nothing happened. After a week of driving it daily with issues. Even driving it TO the mechanic that morning with issues. Suddenly fixed when they told me there was no issue. Either the front desk was trying to upcharge me for no reason, or their technician noticed their first mistake and fixed it without telling them, because they said they didn't change a thing and now it runs fine. Seems like they didn't want to admit fault and refund my oil change. That interaction was sketchy - I didn't appreciate them trying to sell me a $650 solve that wasn't the root of the issue.

I brought my truck back in 07 and my brakes have never been this good you'll did an awesome job on…read moremy emergency brake want to thank you guys. Thank you. Sincerely Andre Bryant

I don't normally write reviews like this because I understand that mistakes happen. But I would…read morehave appreciated honesty instead of the way I was treated and misled. I brought my truck in for a routine alignment. After the service was completed, I was told they couldn't recalibrate my truck, possibly because it was "too hot" and needed to cool down. They handed me the keys and told me to take it to the dealer. As it turns out, the actuator had to be replaced. Fortunately, my truck is still under warranty; otherwise, this would have been a $3,500 repair. I truly regret taking my truck here. "Honest" appears to be in the name only. I will also be following up with Costco about having them removed from its approved service shop list.

These guys are great! (and gal) Great, friendly service. And…read morefast! I was having issues with my car after getting an oil change, and took it back to a different Valvoline. The guy looked in my grill and knew right away. I had hit something - a deer-that had damaged my compressor. It's going to be an expensive fix, but I never would have known.. definitely recommend.

Valvoline caused catastrophic engine failure on my nearly new vehicle, resulting in a total loss…read more Their insurance is only covering market value, leaving me thousands out of pocket. When I attempted to resolve this with corporate, I was informed no one is allowed to speak with me.

I have used this place in the past and had great experiences, NO MORE. I called and requested an…read moreinspection. They said be here before 5pm and they would since they are open till 6pm. I get there at 4:30pm on Friday May 15th, NO other cars in the parking lot or the service bay. I pull up and some punk, who needs to learn what a haircut is, walks out and says they are not taking anymore cars today. CAN'T or Won't? Would never go here again because of the lazy service.

I was visiting home for the holiday and needed an oil change to get back down the road. Although I…read morecurrently reside out of state. I searched and made my way to trusted Strickland Bros. Same great service, prices, and reliability. The staff were friendly and knowledgeable. Seth is amazing. Abe is the sweetest. Thank you so much for making my drive home safe. It is very much appreciated.

Answered my question. I'm not rich, live paycheck to paycheck, they help me afford what I needed…read moreto be done to keep my vehicle running

Absolutely outstanding customer service! Very personable and informative. Not being from the area…read morethis was very much appreciated! Great job to you and your team here.