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    Fix On Site

    5.0 (1 review)
    Open 12:00 am - 12:00 AM (Next day)

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    1 year ago

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    Stalin S.

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    Firestone Complete Auto Care

    Firestone Complete Auto Care

    (37 reviews)

    Brought car for over heating. 1yr and half later I still have overheating issues. They first said…read moreradiator. Then they say water pump. Took it to another firestone, they say nothing is wrong. Car still overheats. 3rd firestone says this car has blown head gasket. Wow! This company will try and take advantage of you. Concord store has terrible management and will get rude with you on every level. You're just a number to these guys!

    I visited the Firestone Complete Auto Care website and set a 3pm appointment for an alignment on a…read moreSunday. I arrived at exactly 3pm. Both service writers were assisting customers. When one became available (can't recall his name) he immediately asked me how he could assist me. I told him I had an appointment. He pulled up the appointment info, took me keys, and had a technician out to the vehicle within 10 minutes - awesome. I sat in the waiting room which was well lit and clean. There was a tv in the corner displaying a car restoration series. Not sure if there was WiFi or not - I don't connect to public WiFi. You can see most of the shop from the waiting area so there's no question as to whether the vehicle is in the shop and being serviced. My Silverado was on the alignment rack pretty quickly. About 4pm, Brandon, the service technician, came into the waiting area to bring me out to the vehicle and show me the before/after specs on the screen of the alignment machine. He broke down what was done and what it all meant. He said he would do a final road test and get me out of there soon. Brandon was super professional in talking with me and also I could tell that he knew his stuff! I saw him drive the truck afterwards as well to verify the repair. I got back to the waiting room and about 15 minutes later the service writer had me at the counter to close out the ticket. The price was as-predicted with no surprises. He didn't try to sell me anything I didn't need (even on an old high-mileage pickup), and was courteous throughout. He supplied me with a printout of the alignment that Brandon had gone over with me in the shop. From arrival to departure I was there 3pm-4:20pm. Overall a great experience. I would recommend this location.

    Christian Brothers Automotive Concord

    Christian Brothers Automotive Concord

    (45 reviews)

    Made appointment have F1 fluid added to my Maserati which I gave them make model and year while…read moremaking appointment and explained in detail on phone just as I did with service manger upon arrival. You put car on lift and add fluid located on top of F1 pump, remove cap then pump in fluid which i had fluid and small portable pump. I had new Container of CHF 11S fluid which is commonly used in maserati garages, container said power steering fluid which is 100 % hydraulic fluid and can be verified easily on line. Manager tells me its not correct fluid then prints out different model of my car showing plug for transmission claiming I did not know what I was talking about. Had I spoke with mechanic which I guess he was a want to be mechanic would had been no issue! So they refused to work on my car Highly don't recommend this place at all highly incompetent.

    On December 31-2024 I got ripped off for a rinky dink no name battery labeled FVP Platium battery…read morewhich no true mechinc I've took it to has ever even heard tell of before????Multiple dead battery incidents -500+ No co 1000 amp jump starts later 2 days ago the battery would 100% completely end up dying for good and leave me stranded for good I took my vehicle there 2 once last week and mechanics informed me it was pulling 700 amps I was NOT getting a new battery period !!!!! Losing $349.00 for a battery is absolutely unacceptable when you are struggling on disability Shit for any sane hard working human being it's unacceptable Period !!!!! It's a sad situation now I'm forced to buy a brand new battery which ℹ honestly can't afford due to being conned by these Bible thumping so called Christians at this mechanic ‍shop First mistake when you look down and happon to see that "Bible" laying on the table Take note youre A$$ is in a hellacious world of financial distress and trouble not even that devil can bring you out of!!!!! Stay far far away from these Christian Boyz if you wanna keep your money folks $244.00 for a battery $326.37 total is absolutely insane when it leaves you stranded multiple times I seen these battery's stacked up last week so you already know what's going inside your vehicle if you go to this shop Again please don't go anywhere near these crooks ℹ honestly didn't even have a choice by vehicle broke down { The Battery} right beside them while getting gas or this nightmare wouldn't have happened to me in the first place 5**** wayyyyy down

    Fix On Site - autorepair - Updated May 2026

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