I have enjoyed interacting with front desk staff Tracy and Lucy. They have always gone above and…read morebeyond in providing amazing customer service and guest accommodations. Also, housekeepers are very good in keeping pillows in a clean area either in a clean bag or on top of another piece of furniture without ever throwing guest pillows on the floor. I have taken notice of little things like these that have made a big impression.

I had an excellent stay at this location and I highly recommend this hotel if you need a place to…read morestop in the area. The room was clean and very comfortable with everything we needed. The bed was comfortable and there was also a chaise with side table and a desk for me to work at. The shower was great with an adjustable head and very good water pressure. There was a mini fridge and microwave. This location also offers a pool and spa area which was clean and quiet. They had omelets, bacon and french toast on offer at our complimentary breakfast and free coffee and fruit available throughout the day. Also, very importantly for me, this location is dog friendly. They charge and additional $35 per night for dogs, which is not unreasonable and they have a small grassy area outside near the pool where you can take your dog to potty. I have included lots of photos because I know that's the first thing I look at when choosing a hotel but I was very happy and rested as I left here.

Looking for a place to stay as my husband, our little girl dog and I are traveling from Tumwater,…read moreWa to Vancouver, Canada, this seemed like a good stop for us as my husband didn't want to make the full drive and I really dislike arriving at a hotel at 10 pm or later. So I found this Candlewood Suites Burlington on my hotels.com app and decided to book a night to stay here. This hotel was surprisingly very affordable for a Saturday evening with only being $129 (prior to tax) and offers quite a spacious room with a king size bed. The pet fee was only $20 and we were very happy to have found out that they offer complementary dryer and washer for use (you just have to use your own detergent and dryer sheets). This was very helpful, as we ended up doing a load in the washer and then divided our load into 2 dryers (since no one was using them and it is faster to dry jeans this way from your other clothes). There are 3 washers to use and 4 dryers available. We checked in around 6:15 pm by a friendly employee. She gave us our keys and then we unloaded our car (they have luggage dollies at the front) and headed to our room, which was on the first floor. We had a kitchen and a full size fridge and microwave in our room, a fairly good size bathroom with plenty of counter space (I always dislike when bathrooms have so little counter space), Dove brand bath products, Dove soap bar, TV and desk that I was able to set up my laptop. The WiFi was fast and very happy that it never dropped while I was taking a test to earn a certification in my profession (I only had one attempt and so I was little nervous wondering if I would get dropped but I never did. Oh and I did pass for anyone that is wondering). Although there is no breakfast provided, you do have a kitchen in your room that you can use, which we did. So that wasn't a problem for us. Now one thing I do want to mention is that the walls between rooms are thin, as I heard neighbors around us. Also there is a train that seems to run at all hours of the day and evening, as I heard them throughout the evening. I am a pretty light sleeper so I didn't sleep that well but my husband (who is a heaver sleeper) was just fine. I have stayed at a bed and breakfast in Texas where there was a train nearby and that train was incredibly loud. This train wasn't nearly as loud but do want to mention this for those that may find this to be a problem. Because of the train and the thin walls, I am a bit indifferent and not sure if I would stay here again. But to us, there does seem to be more pros than cons. Overall, I would still rate this hotel 4 stars.

We loved having the kitchenette and a full size refrigerator! Dana at the front desk was friendly…read moreand professional. The room was moderately comfortable and we appreciated having a laundry facility. On the downside, there were two washing machines but one wasn't working. We wish the little convenient shop near the lobby was better stocked with some fresh food items. The pet area is not well monitored and several guests did not pick up after their pet. Lastly the parking spots are too narrow.

Had a swimming Pool. Indoors…read more 24/7 gym which is great because many hotels have limited hours for gym. Nice to be able to go overnight or late night if you really want to Complimentary welcome cookies at the front desk, awww so sweet! Nicely packaged, two per bag. Please take one bag only so there are some for others! Two choices: white chocolate macadamia and chocolate chip when k Went. Delicious soft chewy cookies Free parking Room is so spacious, has a lounge section with sofa segregated away from the bed. Microwave and refrigerator available. Generous Complimentary breakfast! DIY waffle machine with strawberry or original batter! Yogurt, sausages, eggs. Cereal. Muffins, juice Only one elevator. Downside is There were train sounds while sleeping starting 5am

Rooms are spacious with a sitting area and a TV. The bed is comfortable…read more There are 3 or 4 EV charge stations at no cost to patrons. One is even dedicated for handicapped. The mall is fairly close, as well as plenty of dining options.

I was very pleased with my 5 night stay here for a birding trip. It is centrally located between…read moreSkagit Flats (to the south) and Samish Flats (to the north). It's an easy 12 mile drive on SR11 to a wonderful sunset view dinner at Chuckanut Manon. I thought the place was very clean; no lingering hair or dust bunnies in my room (I notice these things!), no sticky or smudgy spots on tables, elevator buttons, doors, floors, etc. the breakfast was typical; scrambled eggs, tatertot potatoes, sausage, plus cereal, yogurt, fruit. I brought my own coffee but noticed there was a 24 hr Expresso place within walking distance. Other nearby notable dining places are Voras Thai Kitchen & Tacos Tecalitian.

Very poor, food poisoning after eggs for breakfast, no help from hotel. Room not cleaned properly,…read moreno hovering, no clean beding for 3 weeks. Email to hotel and offered 20% refund, now its impossible to get refund as it was paid through priceline. No more communication from email. You visit, have problems, you communicate, and its only false replies. Not good.

The hotel was clean and cared for. Ice maker and all appliances worked. WIFI was good. Had a good…read morebreakfast with cinnamon rolls. They had hot chocolate in the lobby. The issues were: The ac fan had a high pitch whine that kept us awake. The shower curtain was installed wrong though I fixed that easy enough. The fire alarm's LED is so bright it shines a spotlight on the bed and casts enough light to cause shadows and keep you awake. If you go here, check the fan to make sure you get a quiet one, bring a piece of tape to cover the light on the fire alarm, and fix the shower curtain by untwisting it and reseat the blackout blinds so you can have a dark room.

Upon making a reservation I had some issues on my end but management swiftly responded to my email…read moreand assisted me with a resolution so that in itself will have me returning to the establishment anytime I'm in the area. The rooms were very clean! Leticia and Fabiola in the breakfast area kept it nice clean and stocked the entire time! You probably can't tell from these photos but the entire dinning area was packed!!!! but these ladies were on it with food refills even stopping in between to help people find lids and utensils. I've stayed at more holiday inns than the average person due to work and vacations and I can honestly this is by far the best experience I've had.

New owner! Loving my stay here! I'd recommend any new guest to stay here and it's only going to get…read morebetter! Find love lovely, Ms. and Mr. Patel!! Great people and do so much as the whole staff!

This place is an absolute dump. I don't know where to start. So how about the lobby. It was…read moreabout 80 degrees and muggy. No air conditioning in the lobby. The building is tired. As you go from the lobby to the hallway, you'll notice that they let some four year olds loose with paint brushes, thinking that maybe a few quarts of new paint means "remodel"... except no one told the painter about this invention called masking tape! The carpet was stained and worn. As we entered our room, there was stains on the floor. There's a jacuzzi tub in the main room. Weird. There was a bobby pin on the side of the tub, a prior guests key ring, the mirror was dirty, there was a bunch of hair on the carpet, a urine stain on the wall, the bathroom vanity light was crooked and tarnished, with mis-matched light bulbs. There was some broken plastic screwed to the shower wall where there used to be a soap and conditioner dispenser. The wood furniture was pretty chipped up with paint drips on several pieces. There was two holes in the ceiling, looked like bullet holes. There's a floor lamp in one corner, it doesn't have a light switch. There is a non working switch in the cord, but to turn the light off you have to unplug it. There were two can lights above the jacuzzi tub, one was burnt out. They had extra pillows in the closet, but there were no pillow cases on them. There was only one tiny waste paper basket for the entire room, so no trash can in the bathroom. There's a community center next door, and they were blasting DJ music until midnight. Kids from the community center were loitering outside in the parking lot yelling and making a bunch of noise. A walk around the outside of the building and there's broken rain gutters, dirty entry ways, and sticking doors. Upon showing the desk the hair ball we picked up off the floor which should have been vacuumed, and the key ring, told them about the bobby pin on the side of the tub, and showed them a photo of the urine stain, I was told there wasn't any other rooms to move us to because we have a dog. so I requested the room be re-cleaned before our second night stay. When we got back, the urine stain was still there, and so was the bobby pin. There comes a point where a hotel needs to be closed and remodeled top to bottom, or turned into a homeless shelter. This hotel is in that category.

Usually Wyndham properties are great - clean, nice, well maintained, and a helpful staff. This…read moreplace is... bad. Really bad! Think: a run-down Motel 6 in the 1970s. This place is just a dive. If you don't believe me, .. read everyone else's reviews. Not helpful staff. Dirty rooms, musty rooms. Repainted by a junior high person who doesn't know how to mask.

I was getting my boat hauled and painted and I've had decent experiences with Days Inn so thought…read moreI'd give it a shot. It's on my don't even consider staying here again ever list. I ALWAYS tip housekeeping. Not here. Floors were disgusting, bathroom ok. Fortunately I now travel with my own tea kettle and french press, Lysol and wipes. Avoid at all costs.

Honestly this was one of the worst hotels I've stayed in. I booked here because it was the cheapest…read moreplace in Mount Vernon but save the hassle and spend a little more and go somewhere else. Upon check in, we were told we had to provide a $150 CASH deposit to cover the cleaning fee which we would get back during check out after they examined our room. They did have a small plaque on the counter in the office that explained this extra charge but this was not shown through booking.com so it came as a surprise to me. So what do you do if you don't happened to have $150 in cash? You have to go to the walmart across the street and use the ATM. So be prepared to have that extra money if you plan on staying here. The receptionist who checked us in also informed us the check in/check out office is closed between 11pm and 7am. I immediately told her this was going to be a problem because we were planning on checking out around 5:15am in order to get to a hike in the north cascades early. She let us know that since the manager lives on site, she would leave a note explaining our situation and that our early check out wouldn't be an problem, we just had to ring the bell in the morning and the manager would be up to check us out. Fast forward to the following morning and I ring the bell at 515am to a groggy voice who had obviously been sleeping. I said, "room 113 checking out." She told me the lobby was closed until 7am. I explained the receptionist said she would leave a note explaining our early check out. The manager informed me no note was ever made and she had no idea and that I had to wait until 7am. I told her that wasn't possible since we were planning to leave right now, so reluctantly she told us to hang on so she could get up and dressed and come down to the lobby. After she unlocked the door she told us nobody left her a note, I apologized for the miscommunication but affirmed the receptionist from yesterday told us it wouldn't be an issue. The manager pulled up our room on the computer and then walked down with us to inspect it real quick to verify everything was clean. But what really rubbed me the wrong way was while walking back to the room, the manager remarked that if her receptionist had sent her a text detailing our situation about wanting to check out early, she would have refused to allow it. Our room was clean so I recieved my entire $150 back, I apologized again for the mix up and left. I cannot recommend staying here. Not only did they have an asinine $150 cash deposit you're forced to make as well as not being able to check out until 7am, the beds we slept on were very uncomfortable with my parents agreeing with me. I feel like there are plenty of travelers like myself who stop at Mount Vernon for a night and wake up early to drive to a hiking trail so if that applies to you or you're just an early bird who wants to check out early and get back on the road, avoid staying here.

Worst place I have ever stayed in my 40 years on this earth. Stayed here on 7/15/24. I am not one…read moreto complain but hear me out. First it was dirty. There were hairs in the "clean" shower that did not belong to us. Next, there were several missing face plates to plug sockets (I have a curious one year old). Moving on, there was a loose nail under the ac unit on the floor. Next, we had a spider on the pillows. Lastly, and my major concern is my 1 year old was eaten alive while sleeping. We are pretty sure it was bed bugs. We have never had bed bugs before but... he had bites in the patterning log bed bugs. He only had bites skin that was showing while sleeping aka not covered in Jammie's. We didn't stay anywhere before this hotel so we know it came from this hotel. They refused it. Said there was no bugs. Of course we showed them my 1 year olds face and they denied it. We also have pictures. Wouldn't give us our money back for our second night. We left. Had to take all our clothes to the laundromat hoping to get rid of them and not carry them elsewhere. This place is dirty, gross, dishonest and has bugs. Don't stay there. Room 119 has bugs. Wish I could give 0 stars.

Location wise it's very convenient. Being right next to one of the main Thea affairs for traveling…read morethrough the area. Unfortunately, though this is largely the only thing going for it. While the lobby itself is very nice and very inviting on the interior, the themselves are actually not that great. The last time I stayed there the room that I got actually ended up suffering from a water leak coming from the room above me on the second floor, but the damage was completely within my own room. There were also a number of things that really made me question several bits and . in room telephone had a broken receiver held together with a piece of white duct tape. The shower barely worked in terms of the showerhead. There were stains on the that almost somebody had attempted to floss between their legs with it. The small tiling in the little alcove, where the for the lack of a better term bathroom sink was located was very uneven, and actually kind of painful to walk bare feet. Also, the mattresses are very very hard. And if you're like me and you have back issues, they don't always help. There's also the fact that for my short stay, which was only three days the door of the hotel room would actually stick sometimes, and I literally would have to use my knee to open the door. Finally, there's the exterior color. The hotel in general is painted in this almost sickly color. Which almost seems to turn purple in direct sunlight. the staff that I've met times that I've been there were not bad people, and they were just simply doing their jobs. I tell you that visually the location isn't really the greatest. It also doesn't help that right next to them is an old restaurant building that appears to be constantly empty. I think in the times that I've been around here a business will pop up in the location last for a couple of months and then disappear. I don't know the reasoning behind but definitely something wrong with that particular area. all in all if you need a place for you know a one night stay something while there are better options. This one isn't terrible. It's not great but it's four walls in a roof and really that's all you really need especially if you're just gonna be using it as a quick stop over if you are going through a major road trip or something.

Manager Theresa Landvall gives very poor customer service…read more We were concerned after finding cockroaches in the cabinets and possible bedbugs. Would not refund our money. She was not concerned at all by our findings. She coldly referred me back to the paperwork we signed when booking the room. Don't stay here, it is unclean, and they will keep your money no matter what is wrong. DO NOT STAY HERE!!!

My son and I love visiting this hotel when we come to visit friends & family across the border. The…read morerooms are clean, the staff is amazing, the pool & hot tub are great! Walkable and close to stores & restaurants. We spend half our time in the pool. The manager Jesse is so helpful and went above and beyond to make a bad experience we had booking through an online deal site a happier memory. I learned my lesson to only book directly through the hotel from now on. We will be back again soon. Thank you Jesse!! ~Coral & Gabriel

Mount Vernon has a historic downtown and a riverfront walkway that is quite charming. However the…read morestrip of hotels alongside the I-5 highway epitomize the neglect and decay of the U.S.'s brutalist capitalist economy. This hotel easily ranks among the worst "quick overnight stays" on a road trip I have had the misfortune to make. The property is tacky and visibly degenerating. It feels like an insult to the human spirit itself, graceless, cheap, and rectilinear, more "prison industrial complex" than "hospitality industry". When I checked in, I was given a room on the third floor along the exposed balcony, but it had not yet been turned over (cleaned and swept) for the next guest. I returned to the front desk by way of the single elevator and they gave me an available room which turned out to be a cubby hole tucked in between the entry bay and the main dormitory style construction...a small space which squeezed by as a "room". You could barely fit an adult between the bed and the chest of drawers. However, an electrical outlet was functioning and there was a TV. The lingering smell of perfumed bleach cleaner bodes badly for my endocrine system but is a noticeable effort to refresh rooms between guests. I tried to crack open the sliding window for fresh air but the roar of the just-adjacent highway was akin to an airport runway. The indoor air quality was off putting. Unfortunately the threadbare sheets and acrylic / rayon duvet cover didn't inspire my confidence either and I brought in my own sheet set in and re-made the bed to the best of my ability. The bathroom it must be said was well-cleaned. I cannot fault the management for doing their best to maintain a standard of sanitation and hygiene inside the old and unimaginative box-like construction. Breakfast was what I imagine is the caliber of a detention center in Mississippi, Texas, or Louisiana. Even the bananas and oranges were wilted and had seen better days.