I came here on the 13th & 14th last week. This hardware store is huge & amazing . I was super…read moreimpressed I came back again! All the staff are so helpful, sweet and knowledgeable. I'm super glad this is very local where I live, I don't have to drive too far. They have so many selections!! Whether it's hardware, garden, plumbing , anything for house inside and outside , any repairs, they have great gifts, clothing , car stuff, huge garden decor and decorations, they have a garden outside a lot of plants and flowers to choose from as well as soil, mulch . Their outside garden is very cool, they have high quality of flowers, plants, succulents, bushes are super healthy! They really have unique finds here! I love it !! This store is highly organized and Super clean as well as their restrooms! I bought altogether:Euphoria, broom, 4 jasmin sambac, 2 everblooming , 2 fuchsia, 2 sunflowers, 6 pack of annuals, yesterday tomorrow today . For the great quality of their flowers , plants and Succulents their price points are spot on! The team members that really helped me on my two visits were Kris, James, Wade, Stephanie, Katherine and Michael! All so very wonderful, super polite, super down to earth, beyond friendly, very understanding, kind, caring and highly Knowledgeable!! They really made my days! These team members are your Superstars!! I'm so appreciative of my positive experiences both times, of course I'll be back!! Thank you so much Ace Hardware place for making my both visits so memorable!! I'll tell all my family and friends to visit here !!

Straight downhill they go...... A bunch of 20 somethings…read moreworking here and zero service. Second time I came for paint and had to wait 20 minutes or more. I finally gave up this last time. The thing is they weren't busy at all. There was no one there. And the employees that were there literally moved like sloths. What's going on here? Waiting 30. Are you open? What are you guys doing man

This is my absolute favorite stop for everything I need for my botanical garden retreat!…read moreThe service is impeccable. John is an absolute angel and helped me find everything I needed from their fabulous selection of garden & power tools! John was incredibly knowledgeable and patient! Just fabulous service & value from my local Tractor Supply! I was able to find everything I needed and more. Thank you!

Let me tell you all something about this place. Dan, Maggie and Katie the managers here are like…read morefriends. I have spent a small fortune w them as my Hot rod shop TODS HOT RODS INC is across the street from the store. Since relocating here some three years ago, I've bought 100s of thousands likely in total here. It's a joy to deal w these three and some day I honestly just walk over there to see them even when I don't have anything to buy. They care about me as a person and my business and some days honestly , I just get tired of talking to myself or my two employees. So what do I do ? I take a walk across the street to see these three. They are more than managers. Let me tell you. These people care about service, making sure I'm ok even when I'm not buying and only secretly there to see them lol ! This is a gem of a store in this crazy California world where these days customer service service is a lost art. These 3 people the managers and their entire crew are ONE OF A KIND. I WAS NOT PAID TO WRITE THIS PLEASE. WRITING THIS ONLY TO COMMEND THESE THREE AND THEIR CREW FOR TAKING CARE OF ME AND MY EMPLOYEES SND FOR BEING THERE FOR ME PERSONALLY WHEN IT FELT LIKE THE WORLD WAS NOT. Sincerely Tod TODS HOT RODS INC 77 PARK LANE SUITE C MOORPARK CA 93021

Stopped in today for some paint, brushes and a few other items. The store is so convenient and the…read morestaff quite helpful and friendly. Excellent customer service and competitive pricing with no longer lines to check out. The gal at the checkout counter is always so nice and helpful. I signed up for their rewards program today as well. Highly recommended

Well stocked small hardware store. Friendly, helpful and…read moreknowledgeable staff in the store. It has also a nice selection of seasonal decorations and even a small nursery for potted plants and soil.

I was running errands but realized I had to get a few items to finish a last minute project. I had…read moremy dog with me who I brought into the store and did not have any issues with staff. Come to think of it, I found out they are dog friendly. The staff assisted me with locating the items I needed. They had the selection I needed without having to go to another location. They also have a large garden area that I will have to visit for my Spring gardening.

I have to compliment Dillion in nursery. He is so helpful and knows a lot of plants and planters…read more He goes out of his way to search for options. I also like the fact they have cats for DIY, and now keep them in the upstairs so they don't get attacked by coyotes or run over by cars. DIY have beautiful flower plants too. Better than most places.

Pam D. provided an excellent customer service experience during a recent Home Depot order. I placed…read morean online order for irrigation supplies and ran into complications when the items were split between multiple store locations (which was my fault). After changing the pickup location to the Simi Valley store, I still had issues with order fulfillment. Pam D. took the time to carefully review the situation, helped cancel and reorganize the order where possible, and assisted in locating the necessary items. She was patient, professional, and efficient throughout the entire process and made sure everything was resolved smoothly. I was purchasing irrigation supplies for my pumpkins during extreme heat conditions, and she also shared a very helpful tip about my drip line that I would not have known otherwise, which significantly improved my setup. Her knowledge and willingness to help made the experience much easier and gave me confidence that I was doing things correctly. This is exactly the kind of service that makes me want to shop in person rather than purchase items online. Interactions like this--where an associate takes the time to offer real expertise and practical advice--are rare and valuable. Pam made a real difference in my shopping experience, and her help is genuinely appreciated.

Wow Andy in gardening department is amazing and so helpful!! Found everything I needed rolled my…read moreheavy cart and even took it to my car. Thanks Andy!!!!

While working on a garage project, I discovered I needed just a few items that I would normally get…read moreat one of the big box stores. However, they were over 25 minutes away. So, I stopped in at Patterson Hardware hoping I could find what I needed without driving a long distance. This store did have what I needed. The gentleman that helped me was very kind, pleasant and willing to show me around the store. Unlike there bigger stores, this hardware store provides personal service. The prices are competitive and reasonable. It's a throwback in time, situated in the original downtown Fillmore. This one street has the barber shop, post office, and a variety of other businesses that a small town needs. Patterson Hardware is a nice change of pace and I plan on going there whenever I can. I only hope that the big box stores do not come into town and put this "mom and pop" store out of business. I encourage all locals, and those passing through to give them a try! Thank you to the employee that helped me out.

Very cool hardware store, has all the stuff you need even if it's small. Staff is very helpful and…read morefriendly. Also it's on central meaning it's very easy to access!

I'm always excited to share my experiences about businesses or individuals who truly go the extra…read moremile! I moved to Simi Valley about a year ago from the greater Los Angeles area, hoping to escape lack of civility, crowds, and general city issues like lines and forever traffic. I have to say, Simi Valley has been a delightful surprise! It's such a safe and friendly community where everyone is eager to lend a hand, very "Mayberry" in fact. I often wonder if Andy Griffith is the actual sheriff . [A joke of course]. Even though it's a larger area, I still love that it maintains a cozy "city" vibe with everything you could possibly need, just like in LA. One of my favorite local spots is DIY--it makes you feel truly valued the moment you walk in. The staff is super welcoming and always ready to assist you, unlike those big hardware chains in LA where you can wander around for ages before someone notices you! There's a couple of friendly kitties lounging around also. Recently, I found myself in a bit of a bind because my power was shut off for about 5 days due to the recent fires, so I couldn't use my tools at home for this project.. I popped into DIY to grab a solid 10ft steel pipe for a flagpole to support my Starlink, and that's where Raemon really came to the rescue! He was incredibly helpful, drilling the holes I needed, searching for the correct bolts and screws I needed, even offering to deliver the pipe to my home since I didn't have a vehicle that could handle it. I really appreciated that he took the time to help, especially since he was about to clock out. I tried to offer him a tip and gas money, but he initially refused, though I insisted! Thank you so much, Raemon--you truly made my Starlink mission a success, and I'm so grateful!

My husband found this smaller hardware store and we've been mostly…read moreusing DIY for our interior home project needs. The best part of DIY, the staff. They are all very engaging, will give advice when you ask for it and there is always someone around to help. We use DIY when we don't want to drive across town. They have different selections than the big box stores and sometimes items that the big box store doesn't have .

Just called with questions about Grill Barbecues in Garden Dept. and got a very good Associate on…read morethe floor that helped me tremendously... wish I'd ask for his name

Despite having good selection and good prices im having to give this place 2 stars for the customer…read moreservice. The staff here actively avoids taking to the customers. When trying to check out at garden center, Miguel, Santi, and the cashier herself chris Took over 15 minutes checking me out and made an entire line because the person in front of us had an item that wouldnt scan in! Does every wrong barcode cause a 15 minute backup that's ridiculous Get your act together as someone who's been coming here for a long time to the garden supplies I will appreciate Home Depot's more expensive prices for their better service

Terribly saddened by the loss of this Simi Valley institution. I have no idea why they closed - I…read moreasked them repeatedly if business was good, and they always said "yes." There's a lot I could've done to help them if only I had known they were hurting.

Super customer care here sam and stan are great for advice for anything you need DIY. This is a…read moreterrific hardware store for personalized service and items the big box stores don't carry. Our new hardware store #thankyouthursday2021.

All the products I need from a "hardware store " a then some. Paint mixed, plumbing & electrical,…read moretools, tools and garden tools. Plants, flowers and vegetable starters.... Housewares & lumber etc. Love this store.

I came here to get wood for a project and brought only that piece to the front register to be rang…read moreup. The guy behind the counter then told me it was $16, and then $19 with tax.....Huh? I could have sworn it wasn't that. I asked the guy and he didn't give a response, but could only offer the blank GenZ Stare and silence. I grabbed the piece and said that it was alright, I will go check the price. After having to walk all the way back to the rear of the store to the wood section, I confirmed that it was only $8. I took a photo and returned to the registers where the other female worker proceeded to ring me up with the guy next to her at the neighboring cash register. "$19." I showed her the photo and she was confused. Looking at the wood, she scanned the 2 barcodes that were on there. "Oh." They scanned the wrong one. One is white and one is yellow. Not one, but 2 workers were going to charge me more than double the price at almost $20 for an item that was $8 - which by the way, is already overpriced. Is this training? I feel if the training was more efficient and better explained, these issues could have be avoided. Is it the workers? Now, if the customer doesn't notice, they've just charged the customer who knows how much extra! And what happens if you notice after the fact? The question is: why should the customer have to keep track of the price and which barcode is to be scanned? Why can't the workers?