That the people that worked there was so understanding with what we wanted to get. There also help…read moreus take our stuff out to my truck.

If you want to buy some chicks or ducks, this is the place to go. We just went in here after…read moredinner to check the place out. They just got some baby ducks in and were putting it in the heated pen. They also sell many other farm and pet items, clothing, etc. prices were great and customer service is excellent.

Stopped in today for some paint, brushes and a few other items. The store is so convenient and the…read morestaff quite helpful and friendly. Excellent customer service and competitive pricing with no longer lines to check out. The gal at the checkout counter is always so nice and helpful. I signed up for their rewards program today as well. Highly recommended

Friendly service and good selection of products…read more I have been going here for years as I try to stay away from big box stores. I have never had a rude or even subpar service here. Often if I am visiting another business in the plaza I will stop in just to see what new neat trinkets they have for your yard or just to simply kill time. They cost a little more than the bigger home improvement stores but it is a nicer/calmer atmosphere here at B&B. And they seem to have everything I have ever needed they have but with more helpful employees with smiles.

I have to compliment Dillion in nursery. He is so helpful and knows a lot of plants and planters…read more He goes out of his way to search for options. I also like the fact they have cats for DIY, and now keep them in the upstairs so they don't get attacked by coyotes or run over by cars. DIY have beautiful flower plants too. Better than most places.

I was running errands but realized I had to get a few items to finish a last minute project. I had…read moremy dog with me who I brought into the store and did not have any issues with staff. Come to think of it, I found out they are dog friendly. The staff assisted me with locating the items I needed. They had the selection I needed without having to go to another location. They also have a large garden area that I will have to visit for my Spring gardening.

Sherry in customer service is rude, judgmental, and probably homophobic. I came to do a return,…read morebut did not have my receipt and was looking for help trying to find it on the card. From the second she started talking to me she was unkind and dismissive. I made it a point to say, calm and respectful, even my young daughter asked me why she was being so mean. She then proceeded to help other customers who she was very kind to and even seem to go above and beyond for them. The only thing I could think is that she was so rude to me for the fact I'm a woman with short hair who was at the store with my wife and kids. So unfortunate.

I came in just to grab a mop and honestly didn't expect much, but I was so pleasantly surprised…read more Every employee I walked past said hello in some way and actually smiled -- not the forced kind, but genuinely kind. You can tell they're happy to be there and willing to help, which feels rare these days. I found what I needed quickly, and the store was super clean and organized. Just a really nice, easy experience overall.

While working on a garage project, I discovered I needed just a few items that I would normally get…read moreat one of the big box stores. However, they were over 25 minutes away. So, I stopped in at Patterson Hardware hoping I could find what I needed without driving a long distance. This store did have what I needed. The gentleman that helped me was very kind, pleasant and willing to show me around the store. Unlike there bigger stores, this hardware store provides personal service. The prices are competitive and reasonable. It's a throwback in time, situated in the original downtown Fillmore. This one street has the barber shop, post office, and a variety of other businesses that a small town needs. Patterson Hardware is a nice change of pace and I plan on going there whenever I can. I only hope that the big box stores do not come into town and put this "mom and pop" store out of business. I encourage all locals, and those passing through to give them a try! Thank you to the employee that helped me out.

Very cool hardware store, has all the stuff you need even if it's small. Staff is very helpful and…read morefriendly. Also it's on central meaning it's very easy to access!

I'm always excited to share my experiences about businesses or individuals who truly go the extra…read moremile! I moved to Simi Valley about a year ago from the greater Los Angeles area, hoping to escape lack of civility, crowds, and general city issues like lines and forever traffic. I have to say, Simi Valley has been a delightful surprise! It's such a safe and friendly community where everyone is eager to lend a hand, very "Mayberry" in fact. I often wonder if Andy Griffith is the actual sheriff . [A joke of course]. Even though it's a larger area, I still love that it maintains a cozy "city" vibe with everything you could possibly need, just like in LA. One of my favorite local spots is DIY--it makes you feel truly valued the moment you walk in. The staff is super welcoming and always ready to assist you, unlike those big hardware chains in LA where you can wander around for ages before someone notices you! There's a couple of friendly kitties lounging around also. Recently, I found myself in a bit of a bind because my power was shut off for about 5 days due to the recent fires, so I couldn't use my tools at home for this project.. I popped into DIY to grab a solid 10ft steel pipe for a flagpole to support my Starlink, and that's where Raemon really came to the rescue! He was incredibly helpful, drilling the holes I needed, searching for the correct bolts and screws I needed, even offering to deliver the pipe to my home since I didn't have a vehicle that could handle it. I really appreciated that he took the time to help, especially since he was about to clock out. I tried to offer him a tip and gas money, but he initially refused, though I insisted! Thank you so much, Raemon--you truly made my Starlink mission a success, and I'm so grateful!

I've had a good experience each time I've gone in and couldn't find the item I was looking for…read more Jeff has been super helpful and patient. I wouldn't expect him to walk me all the way to where the item was, being that it was across quite a few aisles, but he took the time to do so, even while leaning on a shopping cart for support of his bad leg. It's always a nice few extra minutes spent just looking around the household stuff and interesting things probably not found in an average store.

Came to the store to find a specific kind of tape. I'm not handy, so I needed help…read more Found Ian first, and he was incredibly helpful- and exceptionally knowledgeable in other departments besides garden, which is where I found him. He gave my kids special attention, answering all their questions and gave them a little tour as he took me to find what I needed. Above and beyond for sure- wherever we go, employees often overlook them. 100% recommend Ian for whatever your needs are at Lowe's Simi Valley!

Despite having good selection and good prices im having to give this place 2 stars for the customer…read moreservice. The staff here actively avoids taking to the customers. When trying to check out at garden center, Miguel, Santi, and the cashier herself chris Took over 15 minutes checking me out and made an entire line because the person in front of us had an item that wouldnt scan in! Does every wrong barcode cause a 15 minute backup that's ridiculous Get your act together as someone who's been coming here for a long time to the garden supplies I will appreciate Home Depot's more expensive prices for their better service

Super customer care here sam and stan are great for advice for anything you need DIY. This is a…read moreterrific hardware store for personalized service and items the big box stores don't carry. Our new hardware store #thankyouthursday2021.

I recently purchased a new tool for $25. The first time I used it, it broke. I went back to the…read morestore to return or exchange it. The staff member was very rude and would not help rectify the situation. Very disappointing and will not do business with them again.