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    White Caps

    4.3 (4 reviews)

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    2 years ago

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    Perdido Dunes - Pool closed with zero chairs which shows they have no intentions of opening soon

    Perdido Dunes

    (6 reviews)

    First the units here are older. I suspect there was hurricane damage from the last one that hit…read morehere back in 2020 and when hurricane Ivan hit. This explains the damaged parking lot. Full of potholes and washboard like surface. The front corner of facility was dirt. Damaged concrete and a huge gas or water pipe above ground. We were on ground level unit. Close to the main road. The floor was not level. One fourth of the unit seemed to be leaning. The parking is very cramped. Too close together for most SUV's, trucks, or standard size vehicles. No room for visitors. The garbage bin for all units is located right when you pull in. Not an inviting view at all. There is a woman who lives here. Drives a white jeep. She will not hesitate to approach you if she feels you are not going by all facility rules. Example..a renter could not park their car into assigned parking so she had to park in a non parking area. This woman threatened to have vehicle towed away. She even started knocking on unit doors to ask who owned that vehicle. Was not us. We always felt as if she was watching us. There is no beach access and no pool as of February 2023. For some reason, the property owners decided to build a 14 story unit at beach end of property. It's under construction so construction going on all day during the week. And pool is drained and fenced off until further notice. The area is simply not clean. Too close to main road. Lots of noise. Units are aged. Although some have been repainted inside and out, the age is noticeable. We could hear neighbors upstairs. There are patio areas in rear. They face a parking lot for Phoenix vii. If you stay here and want beach access, you will need to drive to close public beach. Public beaches to require to pay a fee to park. I do not recommend this place. It's just not convenient, not quiet, and not worth the high cost.

    terrible. do NOT stay here. Mold in the bathroom, Roaches in my bed, no beach access. Just badread more

    Phoenix Orange Beach - Mold inside ice maker

    Phoenix Orange Beach

    (36 reviews)

    Great condo. Incredible views from the 19th floor. Safe and…read moresecure. Not enough elevators. The wait will make you crazy. Close to plenty of restaurants and activities.

    We've stayed at Gulf Shores/Orange Beach, and have always booked with Brett Robinson. This year we…read morechose this condo for the 4 bedrooms, which was a must for our large family. We were all excited because in the past all the condos have been awesome, but this one was a let down. We walked in with a few groceries, opened the fridge and we were about knocked down with the smell of spoiled seafood! I went down stairs to the check in counter to complain, and the fella was very helpful trying to get the issue fixed. He called the supervisor of the cleaning company and that man started hollering at him over the phone about what all I had complained about. The fella then gave me the phone to explain what wall I was saying, the cleaning supervisor then said that everything was inspected and it was fine. I told him to come and look and smell. He agreed in sending someone but nothing changed for the 5 night/6 days we were there. Phoenix Orange Beach #401, lacked in cleaning as well. The kitchen had nothing but small "glass" glasses to drink out of and with kids ages 3-16, 4 of them being 10 and under plastic glasses would have been much safer. The beds were comfortable, slept well but the rooms that had views to the outside only had sheer curtains and didn't block the early morning sun. The decor wasn't like the the other condos that we have stayed in in the past. The outdoor pool was extremely small to accommodate the guests. The laundry area about knocked me for a loop, you'll see in the pictures I post. The walk to the beach was just a little short jaunt which was great! That's probably the best thing about this property! Oh and the ice machine on this property is $5.00 a bag!

    Seachase Condominiums - Recliner that takes you to the floor

    Seachase Condominiums

    (18 reviews)

    We stayed in Unit 103W managed by Aronov Condo Management, and it was a nightmare from start to…read morefinish. The unit was unsafe, unsanitary, and nothing like what was advertised. We arrived to find: * Leaking ceiling * Non-functioning toilet * Broken furniture, including recliners that collapsed when used * Rusted patio furniture * Mold in the freezer (replaced with a tiny countertop freezer that could hold barely a cup) * Stove with no knob markings, making it unsafe * Extremely limited hot water -- not enough for more than one short shower * Windows so weathered you couldn't even see through them Aronov also violated ADA law by questioning my disability when I brought my service dog. Even worse, they entered the unit without my consent. When I reported these issues to Vrbo, Aronov lied about the condition of the condo, made false accusations about my stay, and Vrbo altered my review to hide the truth. This company clearly values protecting itself over guest safety, comfort, and legal compliance. If you value honesty, cleanliness, and your rights, do not book Unit 103W or any property managed by Aronov Condo Management.

    Great place with easy access to everywhere on the Alabama/Pensacola Coast. Right across from the…read moreWal Mart Neighborhood Market. Beach is not very crowded and we went the week of June 22. 5 pools, 3 hot tubs and pickleball courts. The condo we rented had a few issues but was recently remodeled, but Liquid Life was quick to fix any issues. Even coming out 3 days in a row, they were quick every time. but it was all small things. We had Nick Hadley from Liquid Life come up each time and he's a great guy with knowledge to fix everything. Super clean and don't be afraid to stay on the higher floors because they carts to haul groceries and fast elevators. We were on the beach in less than 3 minutes

    Phoenix VII

    Phoenix VII

    (15 reviews)

    Nice place to stay as far as condos go. We came right before peak season and it was a great time…read moreto visit as the crowds had not started getting too thick yet. The grounds were immaculate, the lobby was adequate, elevators all worked the entire visit, and they had handy shopping carts for moving things around. The lobby is a bit dated, but it's nice enough for the price point here. There are vending machines for ice, food, and drinks in the basement. The pool was clean and had ample areas for lounging. Pools had grills and gazebos for cooking outdoors. The deck going to the ocean was well maintained, lit well at night, and even has a mat going almost all the way down to the beach. Condo was nice, again a little dated, but served us well and was actually clean as you could ever want. AC was cold, bed was 3/5, but the doorways were oddly narrow. I saw some folks on the property that would have some trouble, LOL. Patio was cool. I'd come back, it was really cheap for the stay. It's also right in the heart of Orange Beach situated right in between all of the cool shit the area has to offer. Pro Tip. SWEET CONE ALABAMA is just down the road. '24 - 36/100

    Phoenix VII in Orange Beach looks like a resort from the outside, the pools, the boardwalk, the…read morebeach setup, but it is absolutely not a resort. It's a condo building managed by Brett‑Robinson, and the unit we stayed in was nowhere near the standard of any resort, hotel, Airbnb, or VRBO we've ever booked. The unit was dirty from the moment we walked in. We found a woman's dirty underwear under the table, food crumbs under furniture, sticky and dirty area rugs, and a Tootsie Roll wrapper that wasn't ours. We also discovered a stained sheet at the foot of the bed, positioned so the stain was hidden unless you pulled back the top sheet and blanket, meaning the bedding hadn't been changed between guests. It was obvious the unit had not been cleaned properly at all. We called about the hot water issue on day one, and again on day two when nothing had been fixed. When maintenance finally arrived, he found the shower valves were installed backwards, so hot water ran cold and cold water ran hot. If something that basic is installed incorrectly, imagine how poorly everything else is managed. I reported the cleanliness issues during the second‑day call. They said they would "report it," but I never heard anything back. Only after emailing photos did management call me. They said they would send cleaners that same day, but no one ever showed up. The amenities were also extremely disappointing. They provide only enough shampoo for about two days, even for week‑long stays. There was no coffee or tea, and no beach towels; something every resort, hotel, Airbnb, and VRBO we've stayed at on a beach has provided. Considering people pay thousands of dollars to stay here, this level of cost‑cutting is unbelievable. I wasn't asking for much, just a clean unit and basic communication. They couldn't even meet that. I would not recommend Phoenix VII or booking through Brett‑Robinson.

    White Caps - condominiums - Updated August 2026

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