White Knight Pest Control is great! We live out in the country and have scorpions, spiders and lots of insects. We had a baby and wanted a respected company to come and take care of our pest control. They give you notification via phone and text the day before they come. Give them a call, they are awesome! read more

Very curious and thorough service visits. We have quarterly visits but they've come out in-between when we needed them.

I am a current client of White Knight Pest Control in San Antonio. I originally contracted with them to control crazy ants in the outside areas at my residence. They assured me that they take care of the problem. However, after committing myself to an annual contract and after several months of payments and valueless treatments I still have the exact same problem. I have called them out to retreat, but they do very little to actually remedy the problem. (a lot of lip service from customer service). On one occasion, I met the technician in my front yard and pointed out several crazy ant trails to him and informed him that the back yard had the same problem. He said he would treat the front yard and work his way through the back yard. I saw him sprinkle a few granules along my front sidewalk, but by the time I walked into my house, locked the front door and walked to my back yard, he was gone! If you have a pest problem; your best bet is NOT TO CHOOSE White Knight Pest Control. My contract can't end soon enough. Mark C. read more

Excellent service as usual. Tavorous does an outstanding job every time he comes. Additionally, he is extremely polite and exudes excellence in customer service. Keep up the great work. read more

White Knight Pest Control is wonderful! They've done an awesome job for me for 5 years. They hire experienced, friendly and professional technicians. I highly recommend them for all of your pest control needs. read more

Great customer service! With our mild winter, the bugs seem to be worse this year. White Knight goes the extra mile to make sure I'm satisfied with their service. Special thanks to my latest experience with Jose. He's very polite, listened to my concerns and acted on them. Much appreciated! read more

No STARS!!! Really fed up of their marketing tactics, knocking on the door right in the afternoon when children are sleeping. They are very popular on our community facebook page and I am sure they are not getting any business for sure from any of my neighbors. Not sure about their service but sure their marketing is not paying them enough. read more

ATTENTION!!!!! DO NOT USE THIS COMPANY FOR ANYTHING!!!!! It all started when some dude came to my house with this company and told me him and his brother just started this company, which was the first lie, I told him I wasn't sure about it right now and asked for his card and he said he didn't have any, there was the next red flag. He told me I would only have to pay X amount for the treatment and said it was a one time thing and not a contract. I asked him several times if this was a contract and he repeatedly told me it was not. So I signed for my one treatment and that was that. But hey this company is one that apparently makes their money off lies and scams. So I called to have my service cancelled and they said it would cost $300 so I decide that its whatever and I will live out the contract. But I guess the scammers had something else in mind and decided last week that they were going to pull $300 from my account without ANY authorization from me. This company is 100% a scam. I doubt they even spray anything for exterminating bugs because after they left I have gotten more and more bugs then I had before they came. This is a terrible company and I wish I would have read these reviews before paying. I would not recommend this company even to my worst enemy. Stay away from these people. read more

As usual, Miguel was so professional and polite. It is so nice seeing the same person each time I need service. I trust him and appreciate him. I always get good service. read more

Horrible company. Unethical. Don't do any business with them. I asked the guy that sold me the service if I can cancel at any time (even after the first treatment). He said yes. I asked if there would be any fees (even if I cancel after the first treatment). He said no. I asked him those 2 questions multiple times and got the same answers. I called them to cancel and they are telling me that I need to pay $160 fee!!!!!! They said it said it in the contract that I signed. Since their sales guy did not show me any contract how could I read the fine print???? read more

I was told by 2 techs that they would either return or have the office call me on 2 different issues. Each time I never heard back from the techs or the office. Don't rule out being given the run around from the tech that comes out. read more

I was extremely pleased with our service call from White Knight Pest Control. They were on time, explained their service prior to beginning and took into their consideration our two dogs. Very professional. read more

Please don't trash your money with this company , they charge for months in advance even without service , we already paid the 12 months agreement and now they force to pay for 3 months more until January 2017 , so choose another pest company isn't reliable believe me !! read more

What an absolutely nightmare of a company to deal with. Homeowners BEWARE, this company is completely unethical. I called because we wanted someone to come spray for mosquitoes, The guy on the phone insists I sign up for an annual plan and that it covers mosquitoes. We move forward with that and then end up calling a couple weeks after treatment because we did not notice a difference what so ever. The lady then proceeds to tell me that the annual plan does NOT cover mosquitoes, and that I would need to pay for a completely separate service for them to come spray for mosquitoes. After weeks of back and forth and waiting for them to listen to my first call when the guy told me the plan he signed me up for covered mosquitoes they agreed to switch me from an annual plan to mosquito only treatments and that my first two treatments would be credited from my initial annual plan payment that I never needed. Second treatment comes around and THEY CHARGE MY CARD FOR IT! When I call to politely remind them that the second treatment should have a credit, they hassle me about it and say they will call me back. Yeah right!! I told them to close my account and that I would never be needing their service ever again. I called my bank to dispute the charge and stop future payments and they are STILL TRYING TO CHARGE ME MORE MONEY- for what, I do not know!!! They are completely rude, unethical, and just out for your money. Not once did anyone ever apologize or offer me a refund, not to mention they completely lie to you on the phone to get you stuck in their annual plan that you don't even need, and then everyone tells you something different when you call to get answers. I will make sure everyone I know does not ever use white knight pest control services. read more

Best I have ever used. Period Dustin is the great. Always does a super job. Have never had to call them back out to take care of a problem. I have used a number of companies but White Knight is by far the best. read more

Personable and informed. Made sure to ask if I had any additional problems before he began his work. Top notch professionalism.

I signed up for White Knight almost a year ago and let me just say it has been great! Every technician that has come out to treat for those unwanted pests has been fantastic and very professional! The customer service has always been super and they always seem very happy to help. We will be moving and can no longer use this service but highly recommend using White Knight as your pest control provider!! read more

I am very thoroughly satisfied with White Knight! So glad they came around to our new neighborhood, and so glad to be worry-free with them! Thanks, White Knight! Margaret read more

Update to a prior five star review. We were scheduled today. In the afternoon, since the technicians hadn't come yet, we called to get an estimated arrival time. And leaned that our appointment had been cancelled. Because they were too busy to get to us. And no one called to let us know; apparently it didn't occur to them. Guess it is good we called, as I'd have hung around all afternoon waiting instead of doing the many other things on my work list. We've been customers of the Salado office for about three years now. Reggie Sr. is our usual technician, and he is always reliable, thorough and highly professional. Other technicians are also quite good. Because we live in a rural area we anticipated that pest control would be a problem. But with our scheduled service, we very seldom have any problems, and when we do we call, Reggie handles it completely. When it comes to customer service, it takes only one bad experience to negate years of positives. Net-net: five stars still for the technicians. But only one star for the back office. So as a recommendation to potential clients of White Knight: if uneven back office service doesn't phase you, then I definitely recommend this firm; they do great work and the technicians are excellent. BUT: if you believe the overall service experience needs to be consistently good to earn your business, then I guess I'd suggest that you look around some more. For example, if another firm called me today asking for a shot at my business with them, I'd try an alternative in a heartbeat. Who knows, maybe a competitor's technicians will be great also. read more

I have a much more detailed review I'd like to write, but I'd also like to save people time when choosing a pest control company - stay away from this one. We spent half a year having trouble with both individuals who answered the phone and the technicians that came out. Our pest problems increased despite repeated calls and visits. We were quoted additional prices for things that were actually included in the "contract". We went with White Knight due to just fatigue over being called so many times... i still don't know how they got our number in the first place. We did a preliminary web search before signing on and thought that the reviews looked okay enough. We should have read and investigated further. I have been re-routed to so many people, put on hold numerous times, and, when I had pressing pest problems, they took several days to a week to get someone out. My old pest control company would answer the phone on the first call and get someone out in 24 hours or less... and on their initial visit, they actually went in our attic and spent more than 20 minutes looking around the perimeter of the house for issues. I know it is easy to bypass a few bad reviews especially when a company is so persistent... especially when a company claims that everyone in the neighborhood loves them and uses them when they call to repeatedly beg you for business. I also know it is easy to not write your own bad review when service ends up not being what you thought it would be. If you do go with this company, I encourage you to write a review once you've experienced their service. I'd be happy to see a good one if your experience was better than mine. If your experience is terrible, share it! It would have helped us avoid this company to see more people document their experiences. read more

You can't cancel without a $175 cancellation fee. I have a huge bill I don't know how I will pay.

George from White Knight is professional and friendly. He's knowledgable about the products and the proper course of action to deliver great results as well as accommodating to my schedule. read more

Best company that does the best service. Very trustworthy! If you ever need pest control solutions this is who you need to hire.

Have had White Knight for a couple of years now. Very happy with my service. Tech is always friendly and answers any questions I've had.

Brandon Dixon , Great customer service !

I have had no issues with this company. The technicians are great and always ask if there is anything more they can do for you.

I am very happy with the service I've gotten from them so far. Every single person in the company I've come into contact with has been super nice and always helpful. Most visits I don't see them at all, but I definitely see their impact. They clean up cobwebs, wasp nests, and take care of ant mounds in the yard. I've seen maybe 2 bugs total in the house in the last 2 years since I started using them. read more

1. Salesman. The worst service ever. The salesman never showed me it is a 12 months subscription. He just told me the first-month fee. However, it is bi-monthly service for 12 months and they will charge you every month. By the way, if you wanna cancel it, they will charge you the before discount price($280, after discount price $35, see their trick?) 2. Technician. The first time service is good, the second time service is just check their monitor. Be careful with this company read more

I did business with White Knight for 2 years when they came to treat my house and killed my white canary. I loved this sweet little bird. It died a long suffering death after they poisoned it. When I told them what happened, they said they were sorry. When they returned for the next treatment, I had 3 tea olive trees die within days. Again they were sorry. I changed my treatment to an environmentally friendly treatment but when they returned they used the old chemicals again killing more plants. I cancelled. When they called to find out why, I explained. Later an office lady called me and said they would refund my payments for the last 2 treatments and send me $100 for my canary. That was in September. Today, November, I was again put on hold for a really long time and told they would call me later. Now my account is in arrears because they continue billing even though I have cancelled my service. If you do business with White Knight be aware of those chemicals. They could care less. read more

I will preface this by saying that I have never written a negative review for any business, on any forum. White Knight earned this one. - Previous week: I called and scheduled an initial appointment for the following week. - Day of appointment: I received a call from associate explaining the company truck "broke down" and they would need to reschedule. I realize things happen so I rescheduled for 2 days later. - 2 days later: I cut errands short so that I'd be home when White Knight arrived. NO CALL, NO SHOW. So I called White Knight and spoke to a different associate who advised me that although "notes had been entered" stating that a reschedule was needed, it somehow never made it to the Technician. She told me she would call me back with a solution to rectify the problem. NO CALL BACK. Pathetic service - and they never even made it to my home. I would suggest anyone needing pest control to steer clear of this unreliable business. read more

So after initially starting the treatments I thought it was for tge good. 1 year and seventy dollars every other month the insects were worse. They put down termite traps and supposedly s played for over a hundred bugs. My home is now infested with ants grub worms huge spiders and the crickets and frogs are worse than ever. Yes I am unsatisfied with their work in do not recommend it. I also encountered 10 the applicators lying upon receipt about treating certain areas. I watch the young man from both my children's window in the front yard an my game room upstairs that overlooks the backyard. He had made no treatments or applications to the side or my backyard. Horrible work read more

They did an OK job. We had pest tubes and it took them a number of visits to get a truck with the equipment for it only to find out "Oh we don't do it". Subsequent visits just didnt seem to get the job done. Called another company that did the trick. I tried to cancel and there was a 130-150 fee for cancellation even though when we signed up they said verbally that there was a contract but no fee for cancellation. If I would have read the fine print about the fee, I would not have signed up in the first place. read more

The sales agent approached me as I pulled up on my drive after a 3 hour drive and plane ride back from Mexico.... I was trying to get my family and luggage inside.... He stood in my garage clearly seeing the struggle to get in to the house, but at no point stopped his hard sell strategy, telling me that White Night was owned by him and his brother, that I had a black widow infestation and that the chemicals they use were superior to anyone else's. I repeatedly tried to get inside my house but he remained. In the end I signed just to get them gone. I was supposed to have a service the following day, no one turned up, I had to call a remind them of the promise they'd made, they came and did the same service any other provider might give, nothing different, if anything a bit rushed. As I'd signed for a year, a gave them the benefit of the doubt, but the next 2 services, which I have CCTV footage of were done including my neighbours house in under 10 minutes, so that's 2 houses in 10 minutes (my house alone sits on a half acre and the property is 2700sft) I decided that I wasn't getting the service I'd been mislead into signing up to, and not only that the sales agent and his brother do not own white night, and nor did I have a black widow infestation. I rang to cancel, I was offered to buy the rest of the term out for $50 but asked to speak to a manager as I felt that I'd been lied to from the start (100% confirmed I'd been lied to by the representative on the phone) and when I spoke with the manager he was aggressive and told me that they 100% condone the lying technique of their sales team. So it's ok for them to say that they own the business and scare people with false information about black widows etc. He told me that 50% was the best they could do to get me out of my obligation, when I'd already been offered a $50 buy out, which he said I'd lied about and that this would never happen, I requested he listened back to the call, but instead he said that I now had to pay the full price of $175 to get the service stopped.... I paid it in the end as I don't want these dishonest people anywhere near my property, and what's concerning is they absolutely from management down condone this dishonest behaviour. The sales guy used the exact same technique on all of my neighbours, aggressive hard sell with total dishonest approach.... stay away from these people at all costs! read more

As new home buyers, we were turned on to White Knight through a concierge service. Initially we were excited to have such a reasonably priced yearly service, however we ran into issues when we needed additional treatments. The house we moved into was infested with fleas, and White Knight treated the base boards and said wait two weeks. After two weeks, the fleas were not gone, so they returned and treated in the same manner. A week later, still fleas. Contacted a different company who came the same day, treated the entire yard and whole house. All fleas were dead that night and have not seen one since. Also, make sure you read the fine print and do your math because there is a cancellation fee that is not clearly explained in the contract which states that you must pay the difference of the remaining savings of fees from the time of initial service. We have no idea about their quarterly service, but anticipate it would be much like what was already experienced. read more

do not do business with these people...they have workers that will say that they completed work that was never done...and they will try and make you pay any way! read more

We have been very impressed with the service and professionalism of the White Knight exterminators over the years. They took care of a termite problem by our shed and from then on, we had no problems. They come out quickly whenever we need another treatment between the quarterly services with no charge. I would highly recommend this company. read more

This is the worst company I have ever had the misfortune to deal with. Don't sign a contract with these people.

Ryan did a great job. He even got rid of a dead rat my cat left on the back porch!

Dustin was super knowledgeable!! I will definitely use White Knight Pest Control again!

No stars! Absolutely the shadiest business I have ever dealt with! Called twice in 1 month to come spray for pests-nothing! They have missed a huge ant hill for the past 3 visits. Try to cancel they promised no contract identical to Orkin, of course now they say no. I have original contract in my hands and they try to send an email of a different one---very dishonest unreliable company and work. read more