Just had a great experience here!! I needed to get travel certificates for my two Chihuahuas. After calling around after my current vet clinic didn't offer this service, I contacted both Firehouse in CP and Whitestone. Vet appts and certificates were going to be $349 for each pet. Whitestone Animal hospital was only $200 for both Ugo and Uma!! This saved me $500!! The emergency vet and techs could not have been better. They let me calm my anxious pets as they examined them. This made it so much better for my two little ones. Front desk was awesome too!!! read more

We had a great experience at Whitestone Animal Hospital! Booking an appointment was super easy, and check-in was a breeze. I especially loved their front desk area--it's adorable with all the cute signs and photo op spots. Such a fun and welcoming touch! Everyone we interacted with was kind and professional. While an emergency came in during our visit and caused a bit of a wait, we totally understand that those things happen, and the exam room we were in was very comfortable. One thing I would have appreciated is a bit more transparency around the cost of the various add-on services they offered. They definitely presented everything in a helpful--not pushy--way, but knowing the prices up front would have made decision-making easier. That said, their prices overall seem very reasonable, and my husband and I feel good about making the switch to them! read more

Whitestone Animal Hospital - Front desk art - Veterinarians Near Me - Cedar Park, Texas

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I used to be a loyal client of this veterinary clinic, but over the past year my experience has gone downhill and left me really disappointed. Recently, I paid in advance for lab work for my dog. When I returned to drop off the sample, I was told that the order had "expired" and that I would need to pay again for the analysis. That didn't sit right with me--if I already paid for the test, the clinic should honor that and complete the service without charging me twice. Situations like this make it hard to trust that clients are being treated fairly or that their pets' care is being handled with consistency and professionalism. Unfortunately, this experience has left a sour taste, and with my past experiences this year i think I'll be looking for a new veterinarian moving forward. I hope the clinic can improve its communication and billing practices so other pet owners don't run into the same frustration. read more

i've been going here for years, but when they used a fill in veterinarian who was awful I'll never go back. All she did was try to upsell me on $300 worth of labs for a 15-year-old dog and had me wait for an hour and 10 minutes to be seen. Not the least bit sympathetic to either one of my dogs just all about how much can they charge you. read more

I could not ask for a better Vet and staff!! Dr. Walden is amazing! Their prices are extremely fair and everyone is knowledgable. She is honest and does not upsale me for things my dog does not need which my last Vet did. I will never go anywhere else. read more

I had such a great experience with Whitestone Animal Hospital while preparing my cat for her big move to Hawaii! I was already living in Hawaii while my cat was still in Texas, and they made the entire process incredibly smooth and stress-free. Despite the time difference, they communicated with me clearly and quickly through both email and phone calls. I had someone else bring my cat to the appointments, and there were absolutely no issues with that. They were so helpful and accommodating the whole way through. They even allowed me to pay over the phone, which made everything so much easier. Their pricing was very affordable, especially compared to other clinics in Austin. I needed to get my cat's rabies titer test, and while many places were quoting me double the price--or requiring unnecessary consultations just to get a quote--Whitestone was upfront and honest. They never tried to upsell me or push additional services I didn't ask for. They stuck to exactly what I needed and nothing more, which I really appreciated. Dr. Walden was the best! So kind, helpful, and attentive. I truly felt like my cat was in excellent hands even though I was thousands of miles away. After calling around to so many clinics, I can confidently say Whitestone Animal Hospital stands out for their honesty, efficiency, and compassion. If you're preparing your pet for travel--especially to a place with strict rules like Hawaii--I highly recommend them! read more

I have always had animals and have been to multiple vets over the years. Dr. Walden is by far the best one we have ever had. She is so caring and very thorough when she is doing an evaluation on your animal. She actually takes her time and I have never felt rushed with our appointments. She goes above and beyond to answer any questions you have. Everyone in the clinic is very friendly and helpful. Great place to take your animal. read more

Very responsive and helpful. They spend quality time during visits thoroughly answering questions and they don't make you feel rushed.

Love this vet, they are awesome with all of our dogs! We have a tripod dog and they have been great with managing his stress fracture and later his ankle sprain and even offer rehab. And our other dog has GI and pain issues and anxiety and they are so great meeting his needs and helping him be comfortable. So happy we switched to this vet, would recommend to anybody because they really care about the animals and the staff are sweet with our pups too. read more

Took in our Roy boy last minute and helped him through everything. Great care and great staff. Best vet place in cedar park. Always friendly and happy to help in any way they can. Right off Whitestone! read more

Whitestone Animal Hospital - Veterinarians Near Me - Cedar Park, Texas

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First visit was great (minus the extra wait time). The staff is kind and very helpful whether in person, by phone or via email. The facility is clean and welcoming. Prices are very competitive and they don't overcharge for basics either. Everything felt efficient and it was evident they're not just in business to make money but to care for animals and I'm super grateful for that! Even the location is perfect because the hospital sits back away from the busy roadways. It's sometimes a challenge to get pets out of the car and when there's lots of noises in a high traffic area it makes it even harder. My subsequent visits just to see a tech have been great and I'm sure this will be the only place my pup goes for anything needed from vaccinations to spaying and probably boarding too! read more

Whitestone Animal Hospital - Me and the pooch - Veterinarians Near Me - Cedar Park, Texas

This place is the absolute best. Our cat started having issues with his teeth one day and we must've called every veterinarian's office within 10 miles to try and get him seen. All of the vet's we called didn't have availability for weeks for new patients and our little man was definitely in pain. After many calls we were starting to lose hope, until we called this office. They were able to fit us in the same day! When we arrived, Matt came outside to get our cat and he was super nice. Totally setting our mind at ease with his sense of humor. The doctor was really nice, thorough, gave us prices up front, and was able to take care of our little cat. They even let us keep the tooth she pulled! These guys are real life savers, we would definitely recommend them and we will definitely be back. read more

Whitestone Animal Hospital - Our cat approves - Veterinarians Near Me - Cedar Park, Texas

We were previous customers at another nearby veterinary clinic and not happy with the care we received at the other clinic. The care we received at Whitestone Animal Hospital was exceptional!! Dr. Wendy called me while I was waiting for my kitty to be examined. We spoke in detail and in length about my kitty's health and a treatment plan for the future. There was no rushing to get me off the phone and answered all of my many questions. Then afterward, they sent me many photos of my kitty playing in the exam room. She was so happy there!! I'm so thrilled we found Dr. Wendy!! We will not be going anywhere else!! read more

Whitestone Animal Hospital - Veterinarians Near Me - Cedar Park, Texas

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Words cannot even express how much love we have for the entire team at Whitestone. They are extremely compassionate and dedicated. They gave us hope when multiple vet specialists did not and helped us to extend the life of our beloved Cooper for another two years. They worked with us every week with options, caring, guidance and professionalism. We knew they loved Cooper and us and when it was time this week to go over the rainbow bridge they went above and beyond to ensure Cooper's peace and comfort. They also went above and beyond for our family. We will be forever grateful and will continue to use them for a lifetime of care for all of our animals. We can't recommend them highly enough. read more

Whitestone Animal Hospital - Cooper Early - Veterinarians Near Me - Cedar Park, Texas

Great customer service & patient care for animals. Cost is a little above average. Reasonable for itemizing services and not "up-selling" customers. Great at clearly explaining each alternative, benefit & cost. Amazing follow-up from medical staff for surgery procedures. New hospital in the past 3 yrs. Owned by a respected animal doctor & researcher. The hospital may be associated with a medical research laboratory which could be added benefit. read more

I did not want to have to write this review, but felt Dr Walden denied any wrong doing when I tried to address it with a personal e mail. Our dog Milo went in for bleeding from his penile area. After two visits over two weeks and three vets (Dr Walden, Dr Moore and Dr Kramr) looking at it and $700 worth of tests and expenses, still had no explanation for the bleeding (except for some struvite in urine which cleared up completely in the two weeks). We decided to get a second opinion from a vet down the street as we really needed to find where the bleeding was coming from. Within 5 minutes of the new vet and a simple exam of the area (in front of us, not in the back room)the problem was identified immediately upon a visual inspection. Hair was wrapped around and strangling the area. It had been there long before the current visits to Dr Walden and certainly existed during their supposed exam of the area over that two weeks. As a matter of fact Milo has been in her care since we rescued him in September of 2023. She insisted all 3 vets had examined the area and did not see it. I even sent her pictures of it and the before and after, and still she denied any culpability in the matter. The facts speak for themselves. Under sedation the new vet unwrapped a lot of impacted fur (from his time before us and no grooming and on the street lost). We have had him in for many things since we rescued him, trying to get him in good health and have spent a great deal of money. We sent a lot of family friends and neighbors to Whitestone and Dr Walden, because we trusted them, and now that trust is lost. Honestly have been noticing a lot of changes at the clinic (including hard to get an appt)! Just so glad another vet could help Milo and no more bleeding! If we had not gone to another vet we would still be looking for the problem? Dr Kramr said next we would have to repeat kidney ultra sound. One visit, no tests, just one exam, and less than $200 he is doing great and problem resolved!! read more

These guys continue to amaze me with excellent urgent care services. Helpful office staff were able to carve out an appointment for my sweet boy, and the assessment and aftercare plan were thorough and affordable. Greater Cedar Park-Leander is lucky to have such a clinic! read more

Where should I start , if I could give zero stars I would . However, front desk staff were nice and able to get me in same day for my puppies leg that fractured. But let me tell you Dr. Moore she sure really knows how to kick you while you're down beware stay away from here if you are in financial situation these people will make you feel less than. I let the vet know I cannot afford the follow up care they wanted and ask to schedule the appointments further apart as I literally couldn't not afford it . The vet had the audacity to give me a rescues information to drop my dog off. I almost throat punched her, I couldn't believe it, so rudeeee , but I didn't these people(DR.Moore) are not nice stay away !!! I recommend Block house creek they are way nicer and will assist in what ever way they can . They care about the people and pets that come through not just about the money. read more

Unorganized office. Always rushed and chaotic. Doesn't have appointments available when you need them.

I absolutely LOVE Dr. Walden! She has seen my Maltese for about 10 years and is the only doctor I trust with my hairy baby. My girl has had some bladder stone issues, vision issues and is now completely deaf. Dr. Walden is loving and compassionate, she understands that when a pet is having health issues it is very upsetting to its owner. As important as compassion is in a vet, I also appreciate Dr. Walden's thoroughness. She discusses treatments, lab costs, etc...BEFORE doing anything. She doesn't try to "upsell" or guilt you if you choose a less expensive option. The clinic she was previously with would not disclose where Dr. Walden went, so I had to search for her online. So thankful I found her new practice! I live 25 miles from her practice, but it is well worth the drive. I saw the one other review and to that I would say~ the staff, like the practice, is new (maybe 3 months now), give them some time to work out the kinks. This doctor is AMAZING, don't judge the practice because you had to hold longer than you think is reasonable. read more

Whitestone Animal Hospital - Maddie - Veterinarians Near Me - Cedar Park, Texas

When we first moved to Austin we initially took our dog to a vet super close to our house, which wasn't bad but it wasn't anything to write home about. When we adopted a second dog during the pandemic I knew it was important to find a veterinarian that would truly care for our animals, not just care about the amount of billable services which seems to be so common unfortunately. Lucky for us, an acquaintance recommended Whitestone Animal Hospital. It was so easy to get both our dogs scheduled at the same time, the ladies on the phone were so kind and helpful. During the appointment our dogs seemed so much more at ease in the room together rather than alone. Everyone at Whitestone knew how to approach both our dogs in a way that made them comfortable, it was really cool to observe and just made me so confident in the process and recommendations. All of my questions were answered and I never felt like I was being sold tests or medications unnecessarily. They did a great job of educating me about getting my dog more comfy for long car rides without being patronizing or condescending. We've had to reschedule a few times due to the pandemic but we're looking forward to bringing our two senior cats to Whitestone soon as well! I really cannot recommend them enough. read more

I have nothing but the best things to say about Whitestone Animal Clinic. I'm usually greeted by my name or my pets name. I will always recommend Whitestone Animal Clinic and staff to anyone that asks. Thank you all at Whitestone and Dr Walsh among others and all of the staff. Very professional. Michael Rogers and Shadow read more

I cannot recommend this veterinary practice. I took my kitty to Whitestone. The vet we saw multiple times for the same issue was not able to diagnose pancreatitis based on very common symptoms. A more skilled veterinarian would likely have recognized it right away. Pancreatitis is common and the symptoms should have been recognized. We ended up at the vet emergency hospital, where my kitty nearly died. My dad took his dog to Whitestone. They were unable to diagnose Cushing's Disease, which a vet at another practice found immediately. Today, my dad lost his best friend, who might have lived much longer under the care of a more skilled veterinarian. I do not give this review lightly. Because we've loved many animals in our family, I believe we have a duty to share our experience in the hope that other animals will benefit. Wishing your animal family the very best. read more

Dr. Walden and her team are absolutely fantastic. She has been taking care of my pets for years, and I followed her over from her previous practice when she opened Whitestone. Today, they were able to see my very sick kitty on very short notice and were incredibly kind and gentle, despite her being a tiny demon at the vet clinic. Dr. Walden did a great job of explaining options and costs, and was very compassionate in helping me decide on a course of action that fit my family's needs. I cannot recommend Whitestone Animal Hospital enough. read more

We love Dr Kramr!! She is the kindest Vet and loves our dogs like her own. The staff is so friendly and very helpful! We can't imagine taking our dogs anywhere else. read more

Dr. Walden and DR. Grigsby have taken care of my animals for about 14 years. When they moved I decided to as well. I don't live close but, the care they give to the animals is fabulous. They always get back to you, the front office staff are great as well as the Vet Techs. I could not recommend with all my heart and from my dogs heart as well. They will go out their way to help. read more

I am so grateful for Whitestone and will never go anywhere else! Dr. Walden and her staff are the complete package when it comes to veterinary services. Their care and bedside manner is hands down the BEST I've ever seen. They love on our beagles like they are their own and in the last month when our boy Cooper passed away, they were crying with us and even sent a card that they all signed. Dr. Walden has worked so hard to build her practice and it shows. She never overcharges for anything she doesn't feel is necessary and always calls to explain options or scenarios BEFORE performing anything. All of her staff are impeccable at their job, professional and kind. This is the best place for your pet! read more

Whitestone Animal Hospital - Cooper and Charlie - Veterinarians Near Me - Cedar Park, Texas

If I could give Dr. Walden and the entire staff 10 stars I would! This is, bar-none, the best veterinary office I've been to over the course of animal ownership. My 11-year-old cat, Sami, is not fond of even leaving the house, let alone going to the vet. At previous establishments, the staff would be met with hissing, growling, and escape attempts. The approach here is very different. He wasn't just laid on a cold table and pinned down. They put a towel on the table so it's not cold and slippery, then they have another towel to place on top so he can feel like he's hiding. I was then able to lean down and pet him and talk to him while his blood was drawn. He did not hiss. He did not growl. He did not try to escape to a corner in terror. To say I was impressed is an understatement. -------02/24/2020------- When I needed to have one of my rats neutered I reached out to Central Texas Rat Rescue. They recommended Whitestone Animal Hospital and I couldn't be more pleased. The staff is incredible, Dr. Walden is a wonderful vet, and my rat's surgery went well with no issues and he had a speedy recovery. Prior to scheduling at Whitestone, I had scheduled an appointment with a vet in Austin and was quoted $350 total out of the door. Whitestone was much more cost-effective and the care received was top notch. Because of this fantastic experience, I will be taking all of my pets to this great facility. read more

Whitestone Animal Hospital - My fella after surgery. - Veterinarians Near Me - Cedar Park, Texas

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This office is amazing. The entire staff (that I've encountered) is friendly, professional, and helpful. They don't mind my children joining during my pet's appointment, to learn from the experience. I'm Extremely pleased with the care they've provided my pet. We live a decent drive away, but I don't mind, given the excellent care they give to my pet. Highly recommend! read more

Horrible experience with receptionist when just trying to get some basic info and possibly begin to bring our pets in. Zero empathy and uncommon Texas attitude. Strike one. Even after calling back to speak with someone different we got similar service from other receptionist. Strike 2. Well, it made it an easy decision to not use this company as I do not want to experience what strike 3 might look like. read more

Best vet ever. Not only to they care for my sweet Marilyn, but they are very affordable. The ladies who run the front desk and phones are always so helpful and kind. Special shout out to Jordan. They all have been nothing but kind and helpful. I know that vets in the austin area have been slammed with business during the covid vaccine release, everyone is trying to find care for their covid pups/pets as everyone goes back to work/travel. I ask my fellow customers to be patience with our amazing vets and their offices during this time, they are trying hard to keep up with the high demand. Thank you for everything you do for our pets!!!! read more

Wendy Walden, her husband, and staff are kind, knowledgeable, and trustworthy people. When we saw this place being built nearby, we eagerly awaited it being finished and had high hopes for switching entirely to it for our four cats. Their hope of building their dream hospital and business is very special and hit every mark I imagine they set for themselves and the standards anyone would want for their animals. The building is thoughtfully laid out with plenty of separation between cats and dogs. There's a separate entrance for each. There are wonderfully nice amenities for cats. The cat exam rooms have large windows with bird feeders, wall shelves for climbing, and a sealed mason jar with treats. The cat boarding rooms each have a window with a view. Everything is exceptionally clean. So far we've brought a found rescue to them, boarded that little guy during vacation, and brought in one of our other older cats. The entire staff here is kind and able. Every staff member remembers our animals and has nice things to say about each one. They are attentive and professional. We feel very fortunate, caring for and having many animals, that this place exists nearby. read more

I have had 9 dogs cared for by Dr. Walden and her staff over many years. I have never experienced anything but the utmost professionalism and top notch care for my animals. Also I am the president of a very reputable Central Texas dog rescue and Whitestone Animal Hospital is one of our preferred vet clinics, because of how they treat their clients, both human and animal. I would never expect to be able to be given a price quote over the phone and think that there might not be higher costs once my dogs were actually seen in person. Until a physical examination takes place I would expect that costs may vary significantly as each dog is different. I wish all in the medical profession (animal and human) were as conscientious as those as Whitestone Animal Hospital. read more

My 14 year old Yorkie was very sick in November. I called to see if I could get her in. They could not fit her in and they recommended that I take her to Crystal Falls emergency vet. I did and they found several issues because of her age. We were able to take her home a few days later on several medications. I called for a follow up to Whitestone and they got us in. We got prescriptions renewed and went over what the emergency vet had found. We discussed my dogs quality of life. I explained that after spending almost $4000 at the emergency vet I was maxed out. They asked what I had left in meeting my $4000 max. I said a couple of hundred more. I was told that they needed to do a X-ray to see if anything had changed (it hadn't been more than a week or so). I agreed and we went over that. I left. My dog a month later had the very same symptoms so I called and they gave me an antibiotic for her. At the emergency vet as a last ditch effort to save my dog they gave her an antibiotic that ended up working, so my thought process was let me give her the anabiotic again and see if she gets better. Before I gave her the anabiotic, she started acting better and so I put the bag in my cabinet. Now today she is acting sick again same symptoms I pull the antibiotics out only to realize that one of the antibiotics in the bag needed to be refrigerated. I called and explain what had happened and that no one told me there was an anabiotic that need to be refrigerated and left a message for them to call me back. I have a balance on my cat and so they called and got a payment from me and said that they would call me when the prescription for my dog had been filled. It's Friday almost 6 and no one has called so I called them and the receptionist who by the way was very rude and and not very sympathetic said that the prescription hadn't been refilled. I explained to her what happened with the antibiotics going bad because no one said they needed to be refrigerated. She said she would talk with the vet. When she came back to the phone, she said they can't just hand out prescriptions. And that my dog would have to be seen. I explain to her once again that my dog is 14 years old and I am out of money. And she said well she will have to be seen to get the prescription. So the way that this vet works is they take your money and then don't do what they say they're going to do. So sorry if I feel like it's ridiculous that you need to see my 14 year old dog for an anabiotic. read more

We drive all the way from South Austin to see Dr. Walden despite there being many other veterinary options closer to home; even in Austin rush hour traffic because she's the absolute best vet! Dr. Walden has always been incredibly compassionate and our rats have had several successful surgeries here under her skillful and knowledge care. read more

We love this place!!! They saved my sweet cats life when we came in for urinary blockage. Walked us through the whole procedure telling us about the process, cost, and possible risk with compassion and honesty. Some of the kindest staff that I have ever had the pleasure of working with ! The vets there are amazing and all the technicians are so helpful as well. Whitney and Alyssa were key to helping Chip feel loved on through his surgery and healing. It is always nice to call and be greeted by great reception staff. One of my absolute favorites is Diana. Always pleasant and helpful with such a sweet sense of humor and professionalism. If you aren't using them for your pet care needs, you are missing out on great care! Thanks Whitestone!! read more

I took my sweet little mouse here and they took such good care of her! I was so worried but she is doing so much better now! They were extremely attentive and communicated with me the entire time. I couldn't be more pleased with the service they provided to both me and my Colette. read more

Dr. Walden was able to see my Lulu due to a swollen muzzle the very same day I called for an appointment. Excellent service and quality care. read more

I wish I could give them more stars! Our maltipoo had an infected uterus (pyometra) and needed surgery ASAP. All we had to use for payment was carecredit and my regular vet wouldn't take it. Our DIL recommended Whitestone, I called, and they take carecredit. I set up the first appt. available which was in 2 days. Once they got the records from our vet they called and, even though it was mid afternoon, they took our Gracie right then and did the surgery. And even though the carecredit wasn't quite enough that's what they took. All this for someone who had never set foot in their practice before. I live in Round Rock but my 3 pups will be going to the vet in Cedar Park from now on!!! Refreshing to find someone who is willing to work with you. read more

We are so happy to have found Whitestone Animal Hospital. Everyone is kind and professional. They have been watching our puppy Chaos grow with every visit. He gets so excited when he sees them. We had an accident and they were able to see him that same day! read more

Whitestone Animal Hospital - Veterinarians Near Me - Cedar Park, Texas