I've been coming to this Pharmacy for 30 years and since it changed ownership it has changed, first…read moreit was the staff, then the pharmacist and know they aren't open on Saturday. This place is going down hill. To bad, time for me to find another pharmacy.

We have been going here for years but a man named Daniel stood out so much to us! He is amazing and…read moresuch a sweetheart! Amazing service

I want to share my great shopping experience at the store located at 14885 Telegraph Rd, La Mirada,…read moreCA. I really like the promotions and cash rewards they offer -- they're such a great deal and help customers save money. The store was nice and clean, and the employees were very friendly and welcoming with smiles. One employee named Fernando was especially helpful, polite, and professional while assisting me with my items. When he noticed there were about 3 customers waiting in line, he immediately opened another register to help everyone faster. When I paid, my reward paper slip didn't print, but Fernando kindly explained that there was a computer issue. He apologized and even offered to add the points directly to my card instead. The other employees were very nice too. I felt comfortable shopping and picking up my online order at this store. I definitely recommend this location to my friends and family

The store staff is absolutely wonderful, I can't even count how many times they have bent over…read morebackwards to make sure we had something printed or found and they are very compassionate. I am sure the reviews are mainly for the pharmacy staff... which sorta makes sense

I have a strange relationship with this Rite Aid. It's not the closest one to where I grew up, but…read moreback when it was a Thrifty, we would come for the ice cream sometimes. The Rite Aid transformation happened whenever it happened, and despite that, this Rite Aid seemed less like a drugstore and more like a large convenience store or small general store. Of course, most Walgreenses and CVSes feel like that now, but this was back in the day, and it was a little bit surprising. I've bought replacement Christmas-light bulbs here more often than I'd like to mention. (Our family continued using the old large incandescent bulbs long after everyone else had switched to faux icicle strings and early LEDs, and Rite Aid was the only place we could find the colored bulbs in the right size.) I've also bought a rake, dill (on sale--for some reason they often have sales on spices), water balloons, water guns, super bouncy balls, and all kinds of candy from here. The store looks like a supermarket without the produce. It's been years since I've come for the original ice-cream experience, although I did buy a half-gallon of Thrifty ice cream from the freezer in 2020, at the height of the pandemic. There never seem to be enough employees working, and the ones who are working tend to take their time. They're friendly enough, and just based on the strange questions and customer behavior I've seen here, I don't think this is the most enjoyable place to work. Did I mention the candy? Like most places these days, they have a really wide selection, especially of the largest sizes. But if you come immediately after Halloween, you'll be amazed at just how badly they want to get this candy off their shelves. The deals feel almost criminal, like you're buying stolen merchandise.

Patricia , front store cashier is such a sweet heart. You know it's the little stuff that can…read morereally brighten up people's days and she did that for me and my mom. Just great customer service. As for management, your store feels unsafe. Idk if you're trying to cut costs but you really need a security guard at the front. A bunch of druggies coming in and out. Makes your customers feel unsafe. And we are already paying an arm and a leg for something we can get at target for half the price. DO BETTER.

130 pm, Friday, July 3, 2026…read more I can see why this Walgreens has two stars. I stopped by here because it was the closest one near Whittier Ocean Honda. I thought I was slick thinking I'd save time rather than going to the ones in La Habra or La Mirada. I was taking a risk as I didn't know if any locations had the Accu-chek Guide Starter Kit. I walked to the rear of the store to the pharmacy. I thought great no line, but the waiting customers were hidden behind the aisle shelving! I'm already here, just get in the back of the line and wait my turn. FYI, it's the holiday weekend. If your prescription isn't already in the system, save time and come back on a regular business day. My prescription wasn't able to be transferred from the mail order pharmacy. Thank you to Jennifur, the pharmacy manager. You get 5 stars for customer service. You went the extra mile as I wasn't local to your pharmacy. I appreciated this a lot even though I didn't come away with a new glucose meter.

Everytime I come to this Walgreens for the pharmacy they are horrible at acknowledging costumers at…read morethe drive thru and it takes about 30-40 minutes each time. Horrible service and rude employees. I've already been in line for 40 minutes and finally got to the front and still haven't been acknowledged

I am posting this review in behalf of my sister Olga Keller…read more She is a kind of every day customer to the Pharmacy Department. She is a care taker for my elderly parents, therefore it is a constant visit to the pharmacy . Olga wants to acknowledge Mark (Pharmacist) for his outstanding Customer Service she states that if there is an issue with refills,he takes the time to call the Doctor's office so my parents would not run out if. She appreciates very much his positive attitude and excellent customer service. Mark, is a TRUE ASSET to the company he represents, CVS.

I visited this CVS at approximately 5:50 PM to pick up a package that had been delivered to your…read morelocation. Unfortunately, the customer service I received was disappointing. The employee assisting customers was on the phone and appeared annoyed when I asked for help. Her attitude came across as rude and unprofessional, making what should have been a simple package pickup an unpleasant experience. Customers deserve to be treated with courtesy and respect, regardless of how busy the store may be. I hope management addresses this issue and reminds staff of the importance of providing professional customer service.

We've been to this pharmacy 3 times now. It's the closest location for us to get our toddler his…read morecovid vaccine since not every Rite Aid has these shots for toddlers. Anyway, generally there were no hiccups but the wait is always long even though we always made an appointment online. I would say that we would regularly wait around 20-30 minutes before we actually got called in for the shot. Also, the staff isn't rude but they also aren't very polite. If anything they are more on the less polite side if anything. Even though we submit everything online for our appointment, we're always questioned about the same information, such as "Did you make an appointment online?" "Is this the first shot?" etc, etc., I mean, all of this information is given when you make the appointment online, so if they took the time to just look, they wouldn't have to ask these questions in some accusatory manner, like we didn't do something right. Anyway, for that, I'm giving it lower stars. Also, parking in their parking lot can be challenging since many spots are for specific stores so be careful to look carefully when parking.

I needed to use the restroom, but the employee said it was closed, not that it was not working, but…read moreclosed; in other words, tough luck was his position. This is the kind of respect some employees have. The additional Rite Aid near Ralphs Market was very kind and let me use theirs.

The CVS location is unorganized wait times are so long because they never have enough people to…read morecover and especially in the Pharmacy. You get zero support and lines can be 15 people long and one person working the counter. It's absolutely ridiculous for as much as these pharmacies make on their pharmaceuticals you think they'd hire enough people to work.

Just WOW in how horrible the customer service is here. I went to do a simple exchange as my doctor…read morerecommended I purchase an item for a surgery I recently went through that I did not end up needing to use. I couldn't find my receipt or remember if it was a paper or e-Mail receipt, so the cashier advised me she would be unable to allow me to return it without that and recommended I call the corporate line as perhaps they can help me obtain this receipt. I walk out of the store very annoyed and begin to research trying to find the receipt but have no luck. So I also look up the return policy for CVS on their corporate website which states that any item can be returned without a receipt for store credit which I'm okay with so I go in to approach the cashier with this information that I found. She then says that this is not what she knows but can get a "manager" for me regarding this. She then sends me over to a younger lady with dark hair and glasses and when I show her the policy on the corporate website, she said this policy is "at the manager's discretion." I asked her then why it doesn't say that on the policy on their corporate website and she said she doesn't know but cannot go over her manager's head. I ask if I can speak to her manager then and she said very rudely "he's not here right now, he doesn't work Sundays!" I asked when he is available and she said "usually weekday mornings". Well usually I work weekday mornings so I told her I'd just go write a bad review on Yelp since they don't want to abide by corporate policies. She said "go right ahead!" Appalled by their rudeness and how unacommadating they were being over a 8 dollar item! Can't wait to call corporate tomorrow about their customer service

Ever since the pharmacy changes their automated system, it's been a nightmare to get a prescription…read morerefilled. The recorded message does not offer the option to enter a prescription number, instead the name of the drug needs to be stated. How many times can I say the name of the medication and be told I cannot be helped because the system doesn't recognize the name of the drug I'm saying? Even though the system JUST SAID THE NAME OF THE DRUG?! It's so infuriating, as soon as I can, I'm transferring my prescription to the Costco down the street.

As a healthcare provider, I can say the service that the pharmacist, Jessica Vo, provided me was…read moreboth friendly and extremely professional. Although she knew I was in healthcare, she did not know that I have been a CMO for the US Military and a hiring authority for many different medical and healthcare positions throughout my career. If every pharmacist was a nice and professional as Jessica, patients would have much less to complain about visiting their local pharmacist. I hope the power to be at CVS sees this review. I believe Jessica has all the traits now to be promoted to the next position at CVS, whether that be regional pharmacist or area pharmacist. I can tell that the pharmacy techs enjoy working with her as well. There are too many pharmacists in the CVS stores that look like they are exhausted or are not really happy with their positions. I hope CVS will hire more pharmacists like Jessica and promote pharmacists with traits like Jessica! In addition, I have an Executive MBA with a specialization in Healthcare from a highly ranked UC institution and I hope Jessica never becomes a pharmacist who feels burnt out in healthcare!