I have been a long time customer of El Cerrito Honda & I would like to give a thumbs up to the…read moreService Dept. I have & currently own several Honda vehicles & same as my kids. The Service Dept., most especially Mel Santiago was our favorite Service Advisor. He explains each & every service that the vehicle needs. If the total repair will cost thousands of dollars, then he will prioritize which one are needed immediately & which one can wait & he will give the best estimate mileage when to bring it back for the rest of it to be done. This is my motto: You will only meet & get to know the Sales Representative once when you're buying a car but you will get to know & deal with the Service Advisor for years to come as long as you own a Honda. Cheers to Service Advisor Mel Santiago, you are so nice, soft spoken & treats customers as family!! More power to you!!

I recently brought my parents' Honda CR-V to Honda of El Cerrito because it was having issues…read morestarting and shifting. I worked with Jeric, and I have to give him credit, he provided excellent customer service from beginning to end. Very professional, friendly, communicative, and helpful. The first repair was around $2,000. Unfortunately, after my dad picked up the vehicle, it was still having the same problem, so we had to bring it back again. Jeric called me and explained that they discovered what appeared to be a bigger electrical issue that required additional labor. I approved another roughly $2,000, so altogether we spent over $4,000 on the vehicle. The money wasn't really my issue. My main concern happened when we got the vehicle back. My dad had two pairs of sunglasses inside the car--one in the overhead sunglasses holder and another in the glovebox. When my older sister picked up the vehicle, both were missing. An employee was eventually able to locate one pair, but the second pair is still missing. The missing pair was a pair of DITA sunglasses that cost around $400 and was a birthday gift I gave my dad. To be clear, I am not accusing the dealership or any employee of stealing anything. It could have easily been misplaced, accidentally thrown away, or something else could have happened. I'm a business owner myself, so I try to look at situations objectively. However, when someone spends over $4,000 with your business, I do expect a high level of care, not only with the vehicle, but also with anything inside of it. I'm giving 4 stars because Jeric truly did provide top-tier customer service. The one-star deduction is because it took two separate trips to resolve the original vehicle problem, plus the issue with the missing sunglasses. Time is extremely valuable to me, especially when my family has to make multiple trips back and forth. Thank you again to Jeric for taking care of us and communicating throughout the entire process.

HIGHLY RECOMMENDED! Sam, the owner, was recommended to me by…read morea friend, and it was a great recommendation. Sam is an honest man who really cares. I was looking for a particular used EV car. Sam was friendly from the first phone call, educated me about the market, kept me informed about what cars he had coming soon, and then even acted as my "advisor" when I found the car at another dealer. It's rare to describe a used car dealer as DELIGHTFUL, but Sam is delightful. I highly recommend Sam and Auto import Sales.

Fam and his wife are amazing and run their business very well They helped my girlfriend and I get…read moreinto a car and take advantage dcap pge grants all while giving great customer service I would highly recommend them to anyone I know in need to a vehicle and will be first source for vehicles in the future.

Recently purchased a Honda element from them. Upon dealership inspection, there is 4,000 worth of…read moredamage including a cracked radiator, broken engine mounts, algae in the brake fluid, and discolored steering fluid. I completely understand when I purchase an older vehicle it will come with issues. But the biggest concern is the fluid & cracked radiator. They said they stand by their cars, they said they have a mechanic, then how do you ignore these big issues? Oh, it's an old school used car salesman! Beware

Honest people. That's my takeaway from having bought two cars from Edward and Steve at Autometrics…read more They keep their word. Honest brokers, honest businesspeople, kind and caring. With both cars, they've fixed small issues they were under no legal obligation to fix, saving us a lot of time and money and stress. Both cars are going strong -- one of them for almost 7 years now. We are grateful to them, and Autometrics will definitely be our first stop the next time we're in the market for a car.

these people are scammers they will hike up the price and lie about the mileage. I got a car that…read morewas almost $4k more than the price should be and I let them know that and also they lied about the miles by 800 that mean the car was really overpriced. i know 2 people with the same car as me and paid way less then what i paid they went to Zaza Auto In San Leandro i wish I knew about them before I went to these scammers

I don't often write one star reviews, but I wanted to share my experience to caution potential…read morebuyers to have any vehicle offered by this dealer checked over by an unaffiliated qualified mechanic. This dealership did not describe the condition of the car accurately, and allowed a test drive of a vehicle with apparent mechanic and safety issues. Called the dealership and made an appointment to test drive a 2009 Maserati Gran Sport. A close friend of mine wanted to fly in and drive the car home so I agreed to check it out and be a part of the transaction. Spoke with Matt on the phone who assured me the car was in 'mint' condition and that there were no issues with the car. I originally planned to view the vehicle within 24h, but was told the car was at another dealership being shown, but would be 'back soon because he had five other people inquire about it'. No problem, I had expected that maybe a car of this age/caliber, even with a low 51000 miles on it probably needs some work before being offered, and was willing to accept the car with some flaws if the price was right. Showed up two days later with my GF, about 30 mins late to my scheduled test drive (I appreciate the flexibility on a Friday). I was greeted and did a walkaround of the car before going inside. Noticed the under dash panel was missing from the driver side, a cluster of buttons were broken on the dashboard and sunken in, and a parking sticker from the previous owner remained on the window. Ok, maybe it was in for service? The Check Engine light was still illuminated, however Neither Matt nor the salesperson who went on the test drive acknowledged the other person, my GF, with me. It was like she was invisible. Rep made some questionable comments about women while we were on the test drive. Made us raise our eyebrows and ask "what year is it again?" The rep on the test drive talked the entire time - was hard to concentrate on the vehicle condition but did quiet down after I asked him twice. What I was able to discern: the car sounded awesome. It is a Maserati after all, but had been in at least one front end collision. The alignment was off and the car pulled to one side. The rep on the test drive told me they fixed it at the shop. Fender and hood did not line up, front bumper and grill had visible damage, and distance sensors were going haywire on the test drive. Between this and the CEL, I expected this maybe from a $5000 car on Craigslist, but not a $30k car being offered by a business with such a high Yelp rating. Got back to the dealership to talk to Matt, find out what the story was with the damage and perhaps make a deal given the flaws of the car. Went to park the car, and the parking brake was not functioning. Major safety issue, and probably the final straw. Matt was first very dismissive when I told him of the issues with the car, insistent that it was in reasonable condition. When I pressed Matt, while remaining courteous, about the accident damage and apparent effects on the radar/distance sensors up front, he became very combative and rude. He did not offer to look at the issues I mentioned and raised his voice. Because of their unwillingness to accept responsibility and put a potential customer at risk in a vehicle with apparent safety issues, I cannot recommend this business and would caution anyone in the market for a European automobile to purchase elsewhere.

I contacted EKE on FB about a car they had posted on the marketplace. The owner tried to pass off…read morethe car as perfect, but when I do a Carfax check I found it had frame damage. Like all business transactions, buyer beware and do your due diligence.

Fake shop. Dont go them they have stolin stuff. Crypto. Yeah…read moretotsly off. Stay away. Probably a chop shp

Great experience buying my first car here! The customer service was amazing, and Luis was…read moreincredibly helpful throughout the whole process. He was patient, knowledgeable, and made everything easy to understand. Highly recommend!

At last! An honest used car salesman!…read more Found a car I was interested in online, and called to see if it was still available and to get a sense of the dealer and the vehicle. Luay spoke with me and I was impressed by his frank appraisal of the car and general attitude. I showed up at 10 AM and Luay was ready with the key and had the car prepped and looking good. This car is a 2016 Honda Fit with just over 98k miles. It has some cosmetic imperfections, as any car that age does. But after a thorough test drive, i felt that this car would serve us well. Luay and I reached a deal quickly, and i drove the car home. I bought this car on the 9th, but wanted to give it some time in case any issues arose. None have, and I am super-pleased with our new vehicle. And even more -- this was one of my best ever dealings with a car dealer. When you're looking for a good used car, give Luay a call. I'm sure you won't be disappointed. I know I wasn't!

No hassles, and each person we spoke to (along with our sales rep, Ahmad) listened and were…read moreincredibly kind, present & patient. My parents needed a car that's safe & fits their life, Albany Subaru really helped them make that happen. Each rep & manager went above & beyond to help. The entire situation was the best I have ever experienced at any car dealership. Kind people who listened & made it a "not-like-buying-a-car", something you'd experience in a small town. Pretty exceptional.

Did not buy a car from them. Their pricing is unrealistic for the market…read more Was shown a used 2019 Subaru Impreza Premium. There was visible extensive unfixed body damage on the car on the rear panels with dents, scratches and rust from accidents not reported on the Carfax. It would have required several thousands of dollars of bodywork if I had bought it as is for $16k. I was told the car was a California car when I asked. It was not. It was originally from Washington state. I asked for lower price and tried to negotiate a lower price. They were not flexible on negotiation. I don't want to pay $16k for a car with damage from 1-2 unreported accidents, even if it was fixed. The long term value of the car will be impacted if I go to resell. They reacted like their prices and services are special and don't have to be inline with the Carfax and the market. As a woman buying a used car, I found them condescending and arrogant. I am the one who makes the big money, manages it and makes big purchase decisions. Not my husband. The thing is I can easily find a comparable car elsewhere for the same or lower price with no accidents and damage and buy it. It's called the Internet. If I'm buying a $16k car from a national brand dealership, I am expecting a car to be in good condition ready to go out the door with no repairs. I don't wish to be inconvenienced by costly repairs and wait times. So I will not be buying a car from Albany Subaru. I was also looking at other cars there, I had a budget. I don't feel like they are upfront with their customers, flexible nor truthful. I am unsure of the their cars at the same $16k price point -- as if they might also have similar issues. I don't feel like wasting my time.

I had the best experience with buying a car from EZ approved autos. They really helped get the best…read morecar and financing with what I could afford. They worked with me with my down payment and made it easy for me to pay my monthly car note on time. I'm so thankful and happy with the car I got. Thank you guys so much. You don't know how much I appreciate you for all your help. Nee

The girl is nice but long story short bought a car problems happend within 3 weeks spent over a…read morethousand bucks . Before i had car for 2 months long story short if it sounds good its to good to be true

Christian Roettgers makes buying cars smooth and easy. We've worked with him for years on purchases…read moreand leases of Mercedes and BMW. They work with nearly all other dealerships too: Mini, Audi, Toyota...). We definitely know the value of what Cartelligent does for us. No long hours at the dealership negotiating from one person to another to another. Then, no long meeting with the finance person where he/she wears you down even further. Cartelligent does the negotiating to get you a good deal and handles all the paperwork.

Did you ever hear that joke about going out to the bars with your ugly friends so you'll look like…read morethe hot one? (I achieve this regularly because most of my friends are pretty gruesome). Well, Cartelligent is like that. I'd spent a few months shopping for a gently used Honda, driving from SF to places like Novato (escaped a bad deal at Marin Ford), Sacramento (got treated poorly by Maita Miata) and Milpitas (I'd avoid Envision Honda) as well as SF Honda and email convos with a few other places. I could give all those places one star but it wouldn't be fair because **all car dealers are about the same**. And if they are all the same, they can't be one star. It's like yelping cesspools. But I digress. Over an adult beverage I was complaining to a friend about my last test drive at SF Honda, where they had a 2025 Civic Si with a $41k sticker. It was still dirty from the trade (gum wrapper in the door handle, ew) and I got the typical sales hustle. My friend said he always used Cartelligent, and connected me with Ethan Sparrow. After learning more about them (they only deal with new cars) I realized I could get a new vehicle for less than the used car lots were asking for 2024s and 2025s. I know, I could've bartered them down but ugh, the energy it requires. And one you catch a salesperson in a lie (pro tip: their mouth is moving) it is hard for me to want to continue to deal with them. At Cartelligent, it only took about 3 short phone calls and a couple emails for me to decide to go for it. After three days, Ethan called and gave me bad news / good news: he couldn't find a viable deal on a 2025 Si. But, he had located a newer 2026 and negotiated a purchase that was within my range, over $5k less than the used car quotes I'd been getting. I OKed the deal, and a couple days later took possession of the new car. Cartelligent even comped me an Uber to their offices! And they handle all the DMV reg and license plate work. The purchase also includes one of their people (shouts to Dylan, knowledgeable AND patient) sitting in the new car with you, patiently explaining all the features you need to know about. (My old car is 20 years old, a lot has changed!) TL;DR: they find you the car you want at a lower price that more than makes up their fee. They communicate well all through the process, and once you make the purchase, they treat you with kid gloves. Ethan says when the license plates come, they'll put them on for me. Cartelligent provides service beginning, middle, and through to the end.