The best car buying experience I have ever had by far! Entire process from initial contact to…read morereceiving my car was frictionless and effortless. Excellent communication, service, and timely replies. I received a significant discount on the OTD price, even when including the BuySide Auto fee. On top of that, I NEVER had to step into a dealership, talk to a salesperson directly, spend hours playing the "let me ask my manager" game, or have to talk to a Finance manager and repeatedly say NO to unnecessary options. All communication was easily done through email and text, although phone and in-person contact was also available. Process starts with completing a convenient online request. From there, Kim contacted me to fully understand my wishlist, range of optional requirements, and any non-negotiables. After reaching out to their dealer network, within a day she provided a list of potential matches with estimated OTD prices, which included some in SoCal available for transfer to the Bay Area and cars still in production with estimated availability dates. I had a lot of questions and some requests and Kim was very responsive and instrumental in relaying them to the dealer and advocating for me. Even my request to remove all dealer installed options was negotiated by Kim and granted by the dealer with no hassle on my end. I paid the BuySide Auto fee to reserve the car for purchase and when the car was available I opted to pickup at their office in SF. Home delivery to SF is also currently no charge, while delivery outside of the city is available with a modest fee. Upon first contact, I asked if weekend pickup or delivery was available, since their normal hours are on weekdays. Kim made note of it and remembered my preference even after the sale was completed. Chris was able to make himself available for Saturday pickup! We took a walk around the car took a look inside. We spent no more than 10 minutes reviewing and signing paperwork, received my keys, and I was off with my brand new car! Both Kim and Chris were great to work with and I have no hesitation in working with them again for future car purchases.

BuySide has excellent customer service! I started my car search at a dealership and learned that…read moreI'd have to wait months for the car I wanted. I contacted BuySide, and Kim located a vehicle. Kim was professional and responsive. The leasing process was straightforward and transparent. Kim kept me informed throughout and was very knowledgeable. Thanks to Kim and the BuySide Auto staff, I got the car within days. The process was stress-free, with no shady sales pitches. I'd strongly recommend them!

I'm going to post my review in 2 parts - first the logistics and then the actual pickup…read more Logistics - McKensey is amazing. Very personable, very intelligent and easy to communicate with. I didn't have to explain a si vile thing to him. He got it! Also he is very good at collecting the information for the car and I appreciated how patient he was with me. Excellent customer service and has all the info he needs and if he doesn't, he is very polite about putting you on hold. All in all, an excellent and easy process.

I got my windshield replaced here for under $300 it only took about an hour! Everywhere else quoted…read moreme over $800, including insurance so I was relieved to find this spot. Quick, affordable, and solid service. Definitely recommend!

If there was more than 5 stars , I would have been more impressed with the fact that they were all…read moreso much helpful and smooth in processing the transaction. I highly recommend them to everyone who decides to buy or sell automobiles.

100/10 recommendation if you are loooking to get your car sold for a SOLID price. Ben is so…read moreprofessional. I'm still shocked!! If you are selling your car i absolutely recommend. I'm telling you. 100%. Beyond fair value. Less than 5 min at my house to writing a check. They go off your blue book offer, and before they even show up TO YOUR HOUSE BTW you can counter offer. They call confirm a time and boom done. Between me putting it in on their website and Ben showing up with a signed check, it was 30 min. He came to me, looked at it in my driveway, started it and checked a few very minor things like tire tread, shook my hand, and wrote me a check. Are you kidding? No test drive with nickel and dime business saved so much hassle for the same $. He was extremely professional, on time and quick, beyond presentable, did the paper work in few min. No exaggeration I'm still shocked. Would 100/10 recommend. Thanks!!! Turned my needing to sell my car into a happy experience.

After trying to source an ultra-low-mileage 2001 911 Turbo on my own--coordinating PPIs and chasing…read moreemissions details across state lines, only to have the car sell--I switched to a broker. That was the right call. Cartelligent sourced my 2023 911 GTS, and the experience was excellent. David, the founder, knows both the cars and the market. He took the time to understand what I was actually looking for, then challenged my assumptions. That led me to choose a low-mileage CPO car for my first Porsche--a decision I'm glad I was pushed toward. I worked with Christian throughout the purchase and delivery, and he was professional and attentive. The delivery specialist handled the handoff with real care. The entire team was friendly, focused on my needs, communicated clearly, and operated with professionalism end to end. They have the network, expertise, and discipline to navigate the market efficiently--no wasted time, no dead ends. Buying a car, simplified. I plan to purchase a new truck in the fall, and Cartelligent will be my broker again. Highly recommended if you're serious about finding the right vehicle.​​​​​​​​​​​​​​​​

I had a somewhat negative experience working with an advisor at this location, and the experience…read moremade me wary of Cartelligent overall. It seems like it can be good in the right circumstance, but it's worth being a bit careful about it. A friend highly recommended the advisor, saying that they'd saved her a lot of money on her car lease and made the process easy for her. I called and talked for over an hour to the advisor. They were knowledgable and friendly - great customer service. I figured that I may be able to save a little money by looking for a deal myself, but that I wanted to save the time and hassle, so the cost would be worth it. Also, I liked the idea that Cartelligent had access to better deals than I would by purchasing at volume from fleet managers. My plan was to lightly get offer prices myself, compare them to the price Cartelligent got, and then hopefully having validated that they were beating my price sufficiently, I could use them forever and rest assured that it was a worthwhile deal. I reached out to a few dealerships and got opening offers. I was shocked when my Cartelligent advisor came back with an initial price that was worse than three of the five dealerships I'd reached out to, and that was before their $600 fee. When I explained this, they responded a little defensively and asked for proof I had better deals. When I provided it, they came back the next day with an offer $50 a month cheaper than the one they first sent me - a cost difference of $1,800 over the course of the lease! Thank goodness I'd looked on my own and not taken their word for it. The experience shook my faith a bit, so I decided to negotiate with the other dealerships myself and compare. Once I got a bit further into the process, I gave Cartelligent the ability to win my business if they could get to a specific number by dropping their quote a little further. They were unable to do so, so I kept negotiations up elsewhere. Specifically, when I asked if they could get to that number, the whole email they wrote back was "That's awesome. That's a great deal" and that was the last I ever heard from them. With a little bit of work, I ultimately was able to secure a lower price than Cartelligent had before taking their $600 fee into account. Using Cartelligent would have cost me many hundreds of dollars more than negotiating on my own over the course of my lease. At the same time, I was trying to sell my car through them. I did their thorough online process, taking pictures and filling out the form. After it was clear I was going to negotiate a bit and not just take their first price, I stopped hearing about the sale process from the advisor. After the "That's awesome" email, I never heard back from them again, even after asking for updates on the sales process over email. They ultimately never gave me a quote on my car. I think they got mad at me and ghosted me, which I found surprising and unprofessional. It's possible I was able to get an unusually good deal because the EV market is weak right now. The second quote - the one $50 lower - was reasonable, and it did take me a little work to beat it. However, it was clear to me that you should always do your own due diligence and get quotes to check the ones they give you. If you do that, ultimately, you aren't really saving yourself that much work, so I'm not sure the $600 fee is worth it. Edit: David reached out, and we talked about my experience. He sounded as surprised as I was by my experience, and he's looking into it. I was impressed that he would follow up!

I have 2005 Mustang GT convertible one person came in and that's the person who bought it. I think…read morehe presented the car correctly and it sold for what I wanted. I would definitely use him again

Patrick Nohr has been in business for 35 years and it's easy to understand why. Together with…read moredaughter Molly they run a straight forward used car business, honest and not pushy at all. I bought a 2023 Q7 there a couple of months ago, got a fair deal including for my 2015 Q7 trade. After 2 months I was told I needed front brakes, Pat stood behind the car and replaced all the brakes for us. If you're looking for a used car start here, if they don't have it I'll bet they will find it for you

I had a great exprience with Salem in selling my Camry. We communicated in the phone, and he showed…read moreup to take a drive of car, then we filled up forms and closed the deal. He was fun and professional. Highly recommended.

I had such a great experience selling my car with Salem. He was very friendly and trustworthy. The…read moreprocess was quick - we met up, he checked out the car, drove it around and gave me a price I couldn't refuse. I wasted so much time getting low offers from dealerships when I should've went to him in the first place. I would definitely consider working with him again in the future! Thanks Salem!

Sold off my Audi A3 e-tron and received excellent customer service from Jian yesterday (6/21/2026 @…read more~1:30pm). He made the process quick and easy, and he was very professional and personable the entire time. Hire more like Jian. Also, I didn't get his name, but the person who checked us in was also very friendly!

Came here almost ten years ago when I was helping a legacy business close. They had a delivery van…read morethat they needed to sell so I brought it here to tell the owners what they'd pay. As I left here about nine years ago, a friend who just partnered in a new business bought the van from me for price that CarMax priced it. Fast forward to now, my brother's friend made an appointment to bring my brother's van. Sharing all of the pertinent information with them online, we walked in a little after their 10 am opening time on a Wednesday morning. Our greeter asked how he could help us and led us to business office counter and helped us check in for our appointment. We found seats in the waiting area and listened for our names to be called. A few minutes later, we gave them the van key, my driver's license, the pink slip, and vehicle registration. We told him where the van was parked and someone inspected the car to verify the information the friend provided. They confirmed the quoted price given to the friend and asked us to wait as they finished the paperwork. We were called to a desk where we signed documents including the pink slip turning ownership of the van to them. All told, we were in and out of there in 30 minutes as the greeter gave as his estimate. Thanks to the greeter whose name I didn't catch and the various people who helped with our transaction. Big thanks to Timothy who initiated our appointment and guided me in signing all of the paperwork. Obviously, a lot depends on the condition of your vehicle so do your homework before coming here so you know what to expect.

Very professional, convenient, excellent customer service, very responsive, good communication,…read morefair and trustworthy. Made this process smooth and easy. Highly recommend.

Neal was very helpful, honest and accommodating. Went above and beyond, and was patient with me.read more

They Pick Up My Car In Less Then 30min After I Called And Paid Me Cash For My Toyota Corolla They…read moreGave Me The Best Price Thank You For The Great Service

Son inresponsables conpre una troca se daño el motor aunos pocos meces de Haber la comprado I ahora…read moreno queren haserce responsables I del taller que supuesta mente tedicen que le llebes para la repacion Son peores una basura definitibamente

What can I say about Rigo,Tell you what let me give you a short version I met him 25 years ago when…read morehe opened his first car lot on 23rd St. I bought the first car that was in his parking lot it was a 1979 Delta 88 at that time that's what everybody was into riding good guy loves cars every since then then!!!