Son inresponsables conpre una troca se daño el motor aunos pocos meces de Haber la comprado I ahora…read moreno queren haserce responsables I del taller que supuesta mente tedicen que le llebes para la repacion Son peores una basura definitibamente

What can I say about Rigo,Tell you what let me give you a short version I met him 25 years ago when…read morehe opened his first car lot on 23rd St. I bought the first car that was in his parking lot it was a 1979 Delta 88 at that time that's what everybody was into riding good guy loves cars every since then then!!!

DONT BUY CARS FROM THESE THEIVES. My daughter purchased a…read morecar and was in love with it. It ran so smooth with a clean and perfect engine. Nothing wrong with it at all. the only minor stuff wrong was the tear in the back seat and pealing on the door panel. So the car company agreed to bring it back and they would fix it for her. So we brought it back and she was told to leave it a few days and then by Monday it will be fixed. So by Tuesday she came back to get her car and they took parts off another car to put on her car from under the hood. to top it off they verbally told her that's what they did. She had said from the begining she felt uncomfortable to leave her car that long and the lady said and promised her car to be safe. so don't come here unless you wanna be robbed. I don't know why I had to post a star to get this review out but this really doesn't deserve any stars.

I wish I could give 1 star. My friend purchased a car from this dealership, they made her pay…read morebefore she even got the car, and not even 2 weeks later the check engine light came out, since then jt's been more than a month and they keep taking the car supposably to fix but nothing has changed. My friend does not speak English and this whole time she had no idea what they have been doing to her car. Yesterday we were at the beach when she got a call to pick up her car because they needed to work on other cars and they do not have space to store hers. We rushed to go get the car thinking it was fixed, when we got there the back tire was completely flat, the temporary license plate was ripped, the car had no gas at all. I spoke to the lady who works there and she stated that they fix the car at some point but for now they cannot find a cheap mechanic to do the work. Like what ?!?? Few minutes later Hanif pulls in and he approached me very rudely saying that he doesn't want to answer any of our questions and that we needed to leave. When I asked him to not be hostile because my 4 year old is in the car he asked me to take my son and leave the premises and threatened to call the police. I told hanif if anything we can wait for the police to arrive and I will tell them that you sell broken cars and steal people's money. He called names and said I was dressed like a b**** I was just shocked of the way he treated us. He even call my friend a man ( she's a queer woman). When I threatened to pursue legal actions against him he asked my friend to follow him to the gas station so he can pay for her gas. So sketchy and very unprofessional. I have pictures and videos saved as proof.

Great deal on a used mini van. Fast, friendly customer service. Able to answer all my questions…read moreabout the vehicle efficiently. One star off for not telling me about the rental status of the vehicle until the very end of the buying process. Overall a great experience.

Ramin is amazing! He found 2 cars for me and my wife. One last year and we just got another one…read morefrom him. We just told him what we wanted and within a week, he got it for us.

Took my mom to buy her first car and it went smoothly from when we entered S&R to the process and…read moreto driving the car out. Great customer service from Esmeralda and the Manager and their team. Thank you again for a wonderful experience

Had a perfect - bait and switch experience. Found a car at a price that I wanted. I was seedy to…read morebuy at the listed price. Test drive was great and then when they got the paper work they added 2500 add-In for Lo jack and other stuff. And the sales manager says it is not negotiable. So we just walked out. Wasted an evening not sure what kind of business / customer experience these type of car dealers want to build. Heads up to the next person who is going there seeing a good price on their website. Make sure you call and get a OTD before going.

Just purchase a car through them yesterday and Chris was alot of help, excellent customer service…read morevery patient when I had to take a few calls during the process. Like I said since I just purchase the car I haven't had a problem yet and I'm not looking for one so hope all goes well.

Dont buy a car here. Bought a car with a bad transmission then they told me sounds like a personal…read moreproblem. Fuck this fucking scammers. If anyone got played by this suckas [Rosen, Barry & Babbit, LLP] are awesome people they helped me get everything back give them a call super nice people with awesome customer service. Good luck and let this be a lesson learned to not get scammed again.

BuySide has excellent customer service! I started my car search at a dealership and learned that…read moreI'd have to wait months for the car I wanted. I contacted BuySide, and Kim located a vehicle. Kim was professional and responsive. The leasing process was straightforward and transparent. Kim kept me informed throughout and was very knowledgeable. Thanks to Kim and the BuySide Auto staff, I got the car within days. The process was stress-free, with no shady sales pitches. I'd strongly recommend them!

This is now the 4th vehicle i've purchased via BuySide Auto/Roadster. Chris Gross is awesome and…read moremakes the process certain, fun, informative and low stress. I just leased a BMW i4 with Chris after sitting through 2 agonizing weeks of terrible follow up from a sales rep at a BMW dealer who couldn't commit on getting a car for me. I didn't argue over price, I said my one criteria was just assure me you get a car quickly for me. No returned phone calls no follow up with me after we agreed on price/terms. Sad. Maybe everyone has hammered dealers for so long for being too aggressive, now they don't seem to really care if they follow up and get a deal done. Weird. Anyway, happy that BuySide Auto exists, is serving their clients well and has been a great partner.

What a positive experience when purchasing a new car. I started looking to replace our Lexus RX 350…read morewith a new Lexus NX350H. The initial research only put an additional layer of confusion on the process. I remembered Cartelligent as an option to purchase a car and the process began. Zach was on it! There was never any pressure to buy however he took the time to understand our requests and did the research to find exactly what my wife and I were looking for. The demand on the car was high however he was able to locate the vehicle and get it to us in a timely manner. No more dealerships and sales managers for us. Thank You. Tom and Robin R.

I had a somewhat negative experience working with an advisor at this location, and the experience…read moremade me wary of Cartelligent overall. It seems like it can be good in the right circumstance, but it's worth being a bit careful about it. A friend highly recommended the advisor, saying that they'd saved her a lot of money on her car lease and made the process easy for her. I called and talked for over an hour to the advisor. They were knowledgable and friendly - great customer service. I figured that I may be able to save a little money by looking for a deal myself, but that I wanted to save the time and hassle, so the cost would be worth it. Also, I liked the idea that Cartelligent had access to better deals than I would by purchasing at volume from fleet managers. My plan was to lightly get offer prices myself, compare them to the price Cartelligent got, and then hopefully having validated that they were beating my price sufficiently, I could use them forever and rest assured that it was a worthwhile deal. I reached out to a few dealerships and got opening offers. I was shocked when my Cartelligent advisor came back with an initial price that was worse than three of the five dealerships I'd reached out to, and that was before their $600 fee. When I explained this, they responded a little defensively and asked for proof I had better deals. When I provided it, they came back the next day with an offer $50 a month cheaper than the one they first sent me - a cost difference of $1,800 over the course of the lease! Thank goodness I'd looked on my own and not taken their word for it. The experience shook my faith a bit, so I decided to negotiate with the other dealerships myself and compare. Once I got a bit further into the process, I gave Cartelligent the ability to win my business if they could get to a specific number by dropping their quote a little further. They were unable to do so, so I kept negotiations up elsewhere. Specifically, when I asked if they could get to that number, the whole email they wrote back was "That's awesome. That's a great deal" and that was the last I ever heard from them. With a little bit of work, I ultimately was able to secure a lower price than Cartelligent had before taking their $600 fee into account. Using Cartelligent would have cost me many hundreds of dollars more than negotiating on my own over the course of my lease. At the same time, I was trying to sell my car through them. I did their thorough online process, taking pictures and filling out the form. After it was clear I was going to negotiate a bit and not just take their first price, I stopped hearing about the sale process from the advisor. After the "That's awesome" email, I never heard back from them again, even after asking for updates on the sales process over email. They ultimately never gave me a quote on my car. I think they got mad at me and ghosted me, which I found surprising and unprofessional. It's possible I was able to get an unusually good deal because the EV market is weak right now. The second quote - the one $50 lower - was reasonable, and it did take me a little work to beat it. However, it was clear to me that you should always do your own due diligence and get quotes to check the ones they give you. If you do that, ultimately, you aren't really saving yourself that much work, so I'm not sure the $600 fee is worth it. Edit: David reached out, and we talked about my experience. He sounded as surprised as I was by my experience, and he's looking into it. I was impressed that he would follow up!

I bought a car from this place and it immediately began having problems. They sent it to a mechanic…read more- ostensibly to fix one problem - however, the first problem remained. Now, the car still doesn't function. I have had car for 6 months and I've only been able to drive it for less than 2. And, Si Se Puede is not helping with the repairs at all. All in all, I've had to use all 10 of my and my wife's AAA tows (plus 1 that I paid for) in order to get the car either back to Si Se Puede or to a mechanic. Although the 'in-house' staff tries, the management is very unresponsive and unhelpful. Even though used cars are sold 'as is', they are supposed to be functioning. Mine does not and has not. It basically half-functioned long enough to get beyond the 'cooling off' period. As it stands right now, I am out of a car and I am facing a $2500 repair bill. Worst car buying experience ever. I only give them one star because there is no option for 0 stars. I feel like I've been completely cheated.

We bought a car from them, had the truck for almost 6 months ago. We now November 2021 get a call…read moresaying the truck was reported stolen. DON'T buy from this company ever, they're customer service sucks with everything else!! You don't do this to people. If I could rate them less I would.

Rich and his team got it done again!! Easy to work with, quick with communication and hassle free.read more

Alex has brought me two cars so far, one purchase, and one lease. He's been very consultative, and…read morehelped me work through some negotiations for my current car. He's always been very communicative, and everything he's said he would do, he has done. I plan to call him again in three years. The cost of the service was very fair, for avoiding the dealership runaround, getting exactly what I wanted, and having my new car show up at my house.

I'm going to post my review in 2 parts - first the logistics and then the actual pickup…read more Logistics - McKensey is amazing. Very personable, very intelligent and easy to communicate with. I didn't have to explain a si vile thing to him. He got it! Also he is very good at collecting the information for the car and I appreciated how patient he was with me. Excellent customer service and has all the info he needs and if he doesn't, he is very polite about putting you on hold. All in all, an excellent and easy process.

My husband called Richmond Pick-n-Pull to get a quote on his car. The guy asked some questions but…read morewe were shocked to see the offer amount be so low. When speaking with family members, we were told the online offer asked more questions and we should try there. We waited a week and proceeded to do the online car purchase offer and got a higher rate. I was not pleased with the person on the phone only asking 3 questions and low balling us. Thankfully we weren't desperate enough to accept the offer that was $150 less. We scheduled a pick up and the pick up process was smooth and the tow driver was friendly.