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    Wild About Birds Nature Center

    5.0 (1 review)
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    5 years ago

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    PetSmart

    PetSmart

    2.1
    (38 reviews)

    What a horrible experience! We came looking to buy electric clippers. They don't have the actual…read moreboxes out to buy, but paper slips that you take up front and then they go grab the clippers from the back. An anti-theft thing. Totally fine with that. We go to buy the clippers and they are $99 in store, but $77 if we buy online from petsmart.com. They say there is nothing they can do about that. Also fine I guess. Stupid, but fine. We are in a hurry so we just buy them. The employee says the person who can grab them for us out of the back is on break and we will have to wait. We wait 20 minutes before the person gets back from break. They go to the back and then come back out saying they are actually out of stock of those clippers! At this point we've waited 30 minutes. They look up in the system and tell us a different petsmart location has them in stock and we can go buy them there. Then they make us "return" what we already bought because they can't just let us go pick them up from the other store. How is this location still in business? Why do we even bother going to a brick and mortar?? Amazon it is from here on out.

    I had a 10 am appt for my 5 year old Lab who is 95 lbs of muscle. There were people going in with…read moredogs, so I put his too big muzzle on him so he couldn't bark excessively. I went into the grooming salon, was checking in and the gal tells me they won't groom him. Why? Because he came in with a muzzle! WTF!!! Rude and condescending I told them this was BS my dog doesn't bite or anything else. He just has a loud, annoying bark. too bad thats the Petsmart policy!!! i grabbed my purse and was walking out and a gal called after me in a condescending voice. "Have a nice day" i told her to " F.O" and within 10 minutes i had another appt for my dog with a " Decent" groomer!!! i'll never go to Petsmart again. i see why they have such crappy reviews! ive spent a lot of money with Petsmart but i will not buy the food, toys, treats, grooming EVER AGAIN!!! Don't take you pets there! they are awful!

    Petco

    Petco

    2.3
    (28 reviews)

    Petco in Layton normally cuts my Shih Tzu's hair and grooms him. My dog is 2 years old and tends…read moreto naw at brushes and hands, but never bites hard. Today they wanted to reschedule our appointment 50 minutes before the appointment because a new groomer was afraid of the dog. Granted this is the first time Ive heard of a complaint. These groomers deal with dogs all the time, why are they afraid of a little Shih Tzu? Makes no sense and why did they hire someone so brand new to grooming, they cant groom a shih tzu sized dog? I understand being afraid of a Chow, but not a Shih Tzu. The poor planning on their part, the inexperience of their team, and their quick-to-shave my dog when they find some matted hair, have led me to cancel all business with Petco and seek grooming elsewhere. They got muzzles for a reason. If they are afraid of a Shih Tzu, do you want them grooming your dog?

    I live less than two miles away from this location and I'm not very pleased with this place. The…read moreassociate that works in the fish department acts like they're too busy to help me and doesn't even acknowledge that I'm there. Plus this store charges 10 cents per bag if I want one for my purchases. I now take my business to Petsmart nearby because they at least ask me if I need help plus they acknowledge me when I walk in the store. I have driven to the Petco at the Farmington station mall to shop because they are friendlier and ask me if I need help.

    Pet Expectations

    Pet Expectations

    5.0
    (3 reviews)

    Jill is the best! I was looking for a discontinued Lupine collar pattern and matching key fobs as…read moregifts for people who knew and loved our late Rottweiler, Argo. And I found she had some other discontinued patterns that our other dogs have sported. It was Christmas in spring! She even offers bookmarks that Lupine will make just for Pet Expectations, and custom patterns only available from Jill. Sometimes her prices are even a little lower than buying direct from Lupine. She may not always have stock on hand, but will get it. If you can wait, helps to save a few dollars. Besides Lupine, Jill has an extensive list of other pet products you might not think you need until you see them. ;) Jill's communication and customer service are phenomenal. She's lovely to speak with. Always get a personal thank you email for an order and another when the order ships. She's even called to let me know an item wasn't in stock and did I want to wait until she got it, or cancel that part of the order. Shipping to US addresses is only $2.50 for orders under $49, after which it's free. And she offers little gifts with each order. :)

    The website (petexpectations.com) sells pet supplies. I called them b/c I was looking for a…read morediscontinued Lupine leash, and was referred to them by Lupine itself. The owner, Jill, personally handles the orders, and is as friendly as can be. She is very customer service oriented. Shipping rates are very reasonable, better than I've seen anywhere else selling the same leashes. Jill shipped out my order the very same day I placed the order!

    Wild About Birds Nature Center - birdshops - Updated August 2026

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