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    Wilkins Lumber Co

    5.0 (3 reviews)
    Closed • 7:00 am - 4:30 pm

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    Ask the Community - Wilkins Lumber Co

    Milford Lumber Company

    Milford Lumber Company

    (4 reviews)

    I have worked with Milford Lumber over the past 12 months. The reason for the one star is that I…read morewill no longer be doing business with them -- ever again. Why? If they make an error -- they do not stand by their work -- they blame it on you -- and then throw up their hands and say their is nothing they can do it about. They will refuse to meet you even half-way in terms of attempting to make something right. In addition, once you find an error and you start peeling back the onion, you will find out they attempt to overcharge you (in my experience about 20-30% over identical product direct from manufacturer), continue to try to sell you products you do not want (and make sure they are not itemized in the quote so you have to tease out the prices) and generally offer incredibly poor customer service as soon as an issue arises (have to buck it up the chain -- they say they want to help, delay a couple days -- then say they cannot). In short, if you choose to deal with them, be incredibly careful. They do not care about their customers (and I hate to say I have spent over $50,000 with them, paid every invoice within a week of receiving it -- so who knows how they would treat a smaller customer). I wish you success in your project an hope this review was helpful. In summary -- buyer beware -- you are on your own -- even when Milford drops the ball.

    Don't even bother with this company. I went in on a Monday to get a quote on a sliding patio door…read more 3 days went by, and I got no response. So I called up and talked to the salesman who handled it, and he was very belligerent towards me when I told him that two other companies got me quotes within 24 hours. I could barely get my words in as he cut me off repeatedly. I got the distinct feeling I was being a pest and interrupting this person's day. I emailed my experience to the General Manager, and only got silence. Milford Lumber has plenty of competition that's willing to go the distance. If I had bought from them and needed customer support, it's pretty obvious from this experience how that would've gone! Avoid this company -- there's plenty of others to choose from.

    Lowe's Home Improvement

    Lowe's Home Improvement

    (42 reviews)

    $$

    Do not purchase windows from Lowes replacement window division. I can best describe this experience…read moreby paraphrasing an article recently published regarding how corporations treat customers these days. They pursue you at first because they need your business. Once they get your business, their business model is to turn EVERYTHING over to their computer voicemail service so that No One is responsible for customer service. Once the install is complete, they send relentless surveys which warn that if you don't give them a "10" for the whole process, then it will hurt the installers in their performance review. I spent nearly $15,000 for windows with them and they responded by holding up my installation over $14 worth of quarter round that they miscalculated and thought was my responsibility. We are in a time where shopping local with real live, on site people must be how we protect ourselves from this ridiculous process that corporations are using to rip people off. Again, find a local business to support, We will never ever, darken their door again.

    This is a great Lowe's location. The staff is friendly and helpful, the selection and prices are…read moregreat. I like shopping here because, in some hardware & home improvement stores, it feels as though they are dismissive of women shoppers, but not here. Furthermore they were putting up the Most Awesome Rudolf Display ever and the staff was so enthusiastic about it! Very pleasant trip there to buy paint and trash bags!

    Wilkins Lumber Co - buildingsupplies - Updated September 2026

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