I had a great experience with SimpleFix Appliance Repair. Mahmud came out the same day I called to…read morefix my dryer, and he was fast, responsive, and very professional. He quickly diagnosed the issue and had everything handled in less than 45 minutes. He also took the time to explain that the dryer duct needed cleaning and recommended that we have it cleaned before using the dryer again, which I really appreciated. Mahmud was knowledgeable, polite, and efficient. I would definitely recommend SimpleFix Appliance Repair.

Our pump in our front loading washing machine went out and we called SimpleFix based solely on…read moretheir Yelp reviews. We were not disappointed. Murad was our service technician, and I cannot recommend him highly enough. He was incredibly kind, professional, and thoughtful throughout the entire visit. He managed to diagnose the issue almost immediately and had the tools and parts ready to fix it on the spot. It's rare to find service that is both this fast and this friendly. If you're looking for someone honest and efficient, ask for Murad!

Great service from Ely yet again! Tenant's dishwasher had stopped working. Ely was prompt to…read morerespond to my inquiry. Scheduled a visit on the same day, quickly diagnosed the issue and clearly explained to me what it was. Since the dishwasher was old, we decided to replace it instead of spending on it. However, Ely's responsiveness, clear communication and his organized approach were very good. We'd utilize his services again for our appliance repair needs. Ely has done work for us in the past too and I've found him reliable. Thanks, Ely!

Highly recommend Eli and SmartFix for any appliance repair work. Over the span of two weeks, I've…read moreworked with Eli three times, and each visit reinforced how much expertise he brings to refrigerator diagnosis and detailed repair work. He does great work and charges what I think are very reasonable prices for the level of skill and quality involved. The first call was at my mother-in-law's house, where Eli diagnosed a broken compressor in her refrigerator that had stopped cooling. He did a great job working with my mother-in-law whose first language is not English. She was very happy. A few days later, he came to our house after some interior lights stopped working following a deep cleaning. He fixed the lights, then went well beyond that. Our freezer door hinge wiring harness had snapped nearly every wire inside, which had also taken out the ice maker. I'd honestly written the ice maker off after a few failed attempts to repair it myself, but Eli came in and showed it could absolutely be fixed, and done right. He patiently soldered and extended close to ten broken wires, heat-sealing and re-sheathing each one so the same failure wouldn't happen again. His fix also cost much less than replacing the whole door which was what I thought was going to have to be done. Finally, when we noticed water pooling under the refrigerator a few days later, Eli came back and dug into the back of the unit to clear a clogged compressor drain. He cleaned everything out in the process and helped put everything back together perfectly. It's more than just his expertise that I appreciated. Eli is friendly, honest, easy to work with, and a just a nice guy. He also took the time to engage with our three-and-a-half-year-old son, who was glued to every step of the repairs at our house, and made him feel like part of the project. Ever since, our son has been busy "fixing" everything in the house with his own toy tools. I'm really happy to have found Eli and SmartFix. He's the first person I'll be calling for any future appliance work at our home. Thank you, Eli!

Excellent, excellence communications, service and outcome from Marian Appliance. We had an issue…read morewith our Weber Grill and the solution was resolved quickly and thoroughly. Big fan of Marian Appliance - highly recommend and will use again for sure. Thank you!

I scheduled Marian Appliance Repair through Yelp and Marian was super responsive right away. My…read morefridge had been making a weird noise, but it actually stopped after a couple of days. I let him know, but he still suggested coming out to check it just in case--which I appreciated. When he arrived, he was on time, very friendly, and professional. He checked everything and noticed my freezer had a lot of ice buildup, which was likely the cause of the noise. He mentioned we could wait for it to defrost so he could clean it out, and I was like... are we really going to wait for that? Then he casually said he had a steamer and could take care of it right away--I was honestly impressed. He cleaned out the ice buildup quickly and explained everything clearly. Super helpful and easy to work with. Overall, great experience--honest, knowledgeable, and went the extra mile. If he ever offers full fridge/freezer cleaning, I'd book that too lol. Highly recommend!

CJ responded quickly and arrived within a few hours on a weekend, which I appreciated. He was…read morepolite and completed the repair, and my LG dryer is working again. However, the pricing was extremely disappointing. The issue turned out to be worn drum rollers -- a relatively inexpensive part (around $30) and the repair took roughly 30-40 minutes. Despite that, the total charge was very high and far out of proportion to the parts and labor involved. For only a few hundred dollars more, I could have replaced the entire dryer. I felt taken advantage of due to my lack of technical knowledge about appliance repairs. Because of this, I would not use his service again and recommend others ask for a detailed quote and parts breakdown beforehand, better yet, find someone more reasonable.

Made an appointment between 12p-2p. We've been waiting for him since noon. He said "10 min out"…read moreat close to 2pm. At 2:40p, i tried reaching out, but NO answer. I told him I wanted to hear his side of the story before I write a review, but he apparently "blocked" me. I can't seem to post. I got my screenshot below as evidence. Passive aggressive (also in pricing), late, not transparent. Glad I dodged this bullet.

L-One Appliance has excellent communication. They arrived within the time window arranged and…read moretexted me when they are 20 minutes out. They offered to diagnose the problem for free. While I ultimately could not use their assistance this time, I wouldn't hesitate to call them in the future.

I had a challenging refrigeration issue with my wine cabinet. Nik came out and was very…read moreknowledgeable. I had read that L-One does not try to up sell and instead offers the best solution based on what the customer wants. I can concur with that. While the unit I had was corroded, Nik spent a couple of hours on the unit and got it working well enough for me to find a replacement cooler for my wine fridge. He was very frank that the fixes he applied could not be counted on to last many years. He also discussed the pros and cons of alternate solutions. Would definitely hire them again for appliance repairs.

When our Samsung dryer started squeaking and shaking like crazy, I thought, "Um, something must…read morehave gone askew!" LOL. So I started my research and Dryer Emergency came up and Mary's About Us was very endearing. I appreciated their swift response and that they are a small biz, which I love supporting. First they replied with a probable cause for the noise and set up the appointment for the next day. Our technician, David (super friendly and knew exactly what the issue was, idler pulley was worn, and showed my hubby), had the part with him and got the fix done in less than an hour! And the pricing was very reasonable! Wow! I need to do a load of laundry for a trip so now I can do it without worry my dryer will explode. LOL.

They fixed my dryer as soon as they were able to get the parts. I was informed by mail and text of…read morethe status of the whole process.

TL;DR - This is a great review for Joy Appliance Repair and a terrible review for Thermador's…read morecustomer service. Joy Appliance Repair fixed the faulty fan of our built-in Thermador refrigerator (the defroster stopped working and the fan broke). Joyo, the owner, was very responsive in providing us with an estimate, ordering the right parts, and completing the repair. This was not a cheap fix (I guess that's part of the price you pay for a built-in Thermador refrigerator), and time will tell if our refrigerator keeps running smoothly, but we're grateful for Joyo's service and experience. Joyo is knowledgeable about Thermador's products, design, and manufacturing. If you have a Thermador, don't bother calling their service line - just call Joy Appliance Repair and get your fridge fixed. When our Thermador refrigerator started making rumbling noises, we knew something wasn't right. We suspected the fan was failing because the bottom drawer compartment was no longer feeling cold to the touch. After calling Thermador's service line and being told nonchalantly, "it's probably the fan freezing over" and "no way will your fridge die on you", we scheduled a service appointment with a Thermador technician (the earliest appointment was a week out). Lo and behold, 48 hours after that service call, our fridge stopped making noises - because it had stopped working altogether. Another call into the Thermador service line was met with total apathy, so we threw out all the food in the fridge and hung our hopes on our scheduled Thermador technician visit. Fast forward to the day of our appointment, and the technician cancels at the last minute, one hour into our arrival window. Customer service does not care - they simply reschedule us, this time two weeks out. At this point, we've purchased an emergency mini fridge, and we're scrolling through Yelp reviews in search of a refrigeration repair person who's familiar with Thermador and won't flake out on us. In comes Joy Appliance Repair to the rescue - Joyo examined our fridge, explained to us exactly what happened with the fan (apparently it's a known issue with this Thermador model), and laid out a plan for obtaining the parts and completing the repair. It took a few days for him to get the right parts and about 2 hours for the repair itself. His pricing was upfront and transparent, and we appreciated his clear and prompt communication. We won't hesitate to call on Joyo again if we experience issues with our Thermador appliances (fingers crossed we don't)!

We have a Thermador French door built-in refrigerator, and the freezer part stopped working. We…read morehave had Thermador technician come out for a different repair in the past, but this time, Thermador's appointments were several weeks out, so we started looking on Yelp for someone to come sooner. Joyo of Joy Appliance repair was super responsive and offered to come the next day. When that didn't work for us and I offered two days out, he said he could come same-day instead! He charges a diagnosis fee for the visit, which you can apply toward the repair if you go with him for the repair. They diagnosed what they suspected to be the issue and said they'd order the part and come back. They honestly warned us that if this doesn't fix the issue it might be a more expensive repair, but they hoped this less expensive repair would do the trick. They offered an additional cleaning service as well for an additional fee, but we declined. He sent us a formal quote and time estimate for the part to arrive. We agreed to the work and about a week later our fridge in working condition again! Overall, Joy Appliance was super responsive, quick, communicative, and effectively fixed our fridge! Thanks for your service; it's a relief to have a working freezer again.

very matter of fact ......he will find and fix the problem…read more i'm a landlord and he takes care of my appliances ' honest and trustworthy. no nonsence kinda guy. very punctual!!! really knows his work !!! thank you for all you do for me and my company!!

He walked me through diagnosing something on the phone! Very honest and sincere guy! Did not charge…read morefor that either