The wait was a bit long (only 1 or two other waiting customers) yet I was seen by a health tech and…read morephysicians assistant in an expedited manner

Went there Jan 29th my husband had been ill with which we thought was the flu started with high…read morefever and chills that went away but was left with extreme fatigue for more than 2 week. All they did was check vitals his lungs were good , blood pressure good.. Never checked his heart or tested him for flu or Covid and they can't take blood tests there. Very healthy before he caught this. He died a week later suddenly.

I had double aneurysm surgery. My surgeons were excellent. Dr. Cappuzzo and his team was amazing…read more 5th floor ICU and 5th floor step down nurses were excellent. They Treated me like family. (Kat, Olivia, Angela, 2 of the male nurses, Kat, Michel, both Amanda's and Dakota. What a team! I wouldn't be here without them. Mr Howell and Pumpkin and all the food delivery people were so friendly and nice. The Rapid Emergency Response Team were on the ball as well. Great people. God Bless all of you for taking care of me. I was able to be alive and home on Mother's Day! Thanks to the Neurological Institute and surgical Pavillion. You all Rock! Helen and Bruce Emory

I've asked SEVERAL different people, even her doctor, to help her to the restroom. She can't walk,…read morein massive pain and no one seems to be able to find a nurse. WTH, man!!! I get busy, but at the cost of patients and especially those who will be PAYING THROUGH THEIR NOSES for this NON-service!! Give me a freaking break! #WhyIGoToWakeMed #NovantSucks!!!

The Brunswick Medical Center did an amazing job on the Total Knee Replacement. I'd like personally…read morethank everyone from checking in to leaving but especially: Dr. Lescault, Dr. Kirby, Heather, Karen & Jessica. I highly recommend!!

I moved a couple of years ago and had the worst experiences ever finding a decent Primary Dr. until…read moreI found Dr. Parrot and all her staff at New Hanover Medical Group ! From the moment you check in to the moment you leave you're treated with respect, much compassion and kindness.

I'm relatively new to the area, and as an older citizen with underlying medical issues, it was…read moreimportant for me to find a quality medical team which can address multiple issues in a timely manner. Well surprise, surprise! I found just that in New Hanover. And just so you know, they have multiple locations so you can choose a team near you. It's easy to get an appointment and check results on My Chart. Yep, found my team!

Coastal Carolina Care is conveniently located at 15441 US…read moreHwy 17 Ste 501 Hampstead, NC 28443 Phone: (910) 685-7307 Fax:  (910) 685-7284 First off from the moment you enter you will have the pleasure to meet the incredible Robbie and Amber who keep the front desk running smoothly ... I am not sure what all of their duties entail but I can say that they are always incredibly busy, with outstanding customer service at all times. I had a hard time typing the words "Customer Service" because they make me feel like family. Also... check in is a breath of fresh air compared to most other clinics. Amber and Robbie embrace you and get ya signed in and warmly seated with a sweet smile. There is never a wait so very shortly you get called back weighed, vitals taken , etc, all done quickly and with utmost respect. Again NO WAIT....then,IN A FLASH There is a knock at the door and in walks your provider!!!! Every Single Time!!! Bonus is that urgent care is right there, they have their own lab too!!! They take most insurances including Medicare and Medicaid. I cannot emphasize enough how great the front desk staff is. Also no one gets referrals done as fast as these guys do. They're fast professional and on the ball. They make you feel like they understand. I have been there in extreme pain and simply their eye contact and tone of voice has calmed me down. I am so grateful they are here. Again there is never a wait... Please acknowledge Robbie and Amber of the front desk with a HUGE RAISE and a PROMOTION along with that please give them an all expense paid vacation with their families to the destination of their choice. Heaven knows they deserve as they keep that place running superbly.

Dr. Bibb is very thorough, and is so knowledgeable. He also knows how to keep the patients calm,…read morehas a good personality. The nice lady at the desk is very knowledgeable and always pleasant and has a smile on her face. I really like this office. They make you feel at home. If you're not feeling good and you feel you need a change of doctors, this is the right place.

Everyone was super nice during my visit today. The place is clean and well kept, and the staff…read moremade me feel comfortable. I was here for a pre-op and it went quickly and painless.

I'm a cancer patient so I'm a regular here and everyone is always so lovely and efficient A+read more

It really matters which off ice you go to, some Wilmington health locations are better than others…read more This one was closing down and the staff had just learned they were all loosing their jobs. So why would the office refer me to this location knowing it was closing down, and knowing that I had to drive two hours to get there? I really liked the doctor I saw and will follow him to his new employer nearby. But I was mad the wasted my time and my rather high deductible by sending me to an office that can't take care of my needs because it's closing.

Not even one star. If i could give less, I would give none. Because their billing system is…read moreconvoluted and corrupt in their favor, of course. RUN away from Wimlington Health! Their billing system is a NIGHTMARE. In my case, Wilmington Health did not honor the Explanation of Benefit Statements provided by my insurance. Do not pay them anything upfront if you have an PPO. I have seen numerous complaints on the BBB site. They keep the money. https://www.bbb.org/us/nc/wilmington/profile/medical-doctor/wilmington-health-0593-90013197/complaints When going to see a doctor in their facility, the front office receptionist demands an upfront payment - calling it a "copay." Yeah, a copay from PPO patients. I told her, my plan doesn't have copayments. She told me, "This is not Canada, and if you want free health care then move there." I was shocked. How RUDE some their receptionists can be. My medical insurance is certainly NOT free. I don't need any lip from their snooty low IQ receptionists when going there for care. No, thank you. I do have a coinsurance, but it is nowhere near what they demanded before allowing me to see a doctor at each visit. They apparently don't like patients that are in the PPO insurance network. They don't treat patients that have a choice to go else where very nicely. The snooty employees at Wilmington Health are crippling their employer by their less than professional attitudes and comments,. Even though, I really liked my doctor, I will not go back. I do not like having to pay more than my insurance contract allows them to bill me. Since Wilmington Health is a PPO with my insurance, that is all they are going to get. Take it from this (now) former patient of Wilmington Health, I recommend that you to save yourself the hassle of having to go through the nightmare of dealing with their smug and condescending billing agents. If you have a question about your bill, calling the billing office will only get you more frustrated. You will be told by them you owe it. Who needs that frustration? Not ONE person has been able to explain to me why their invoices do NOT match my EOBs. OMG! What a headache.