Do not sell what they advertise. "Like new" takeoff rims/tires posted by "Jake" ended up being high mileage rims with obvious marks and rash from hitting the curb paired with mismatched tires. read more

Wilson Tire and Auto Service is a neighborhood staple. I was referred to this location by my neighbors. They are very responsive, and diagnosed the issue quickly. The prices were reasonable for supplies, labor and overall service. This is the second time my husband and I visited this service station and they have proven to be reliable. They immediately fixed the issue and we are very pleased with the service. Great customer service, trustworthy, reliable and knowledgeable about all car care needs! read more

TOM WILSON - Wilson's was able to identify the problem and fix it quickly! - Tires Near Me - Olney, Maryland

Paid extra for road force balancing yet now I have super annoying vibrations between 50-65 mph. Also paid for an alignment. Now my steering wheel is off 1-2 degrees. I even dropped off the car and left it there alll day. I definitely won't ever use this shop again. read more

I had a very good experience yesterday on a car repair. They diagnosed the problem and repaired it in a timely manner. I highly recommend them. read more

Wilson Tire & Service lived up to their name. I came into their shop because my rear tire was rapidly losing air and the tire needed to be repaired or replaced. I was told that it didn't look good, but they would see what they could do. No tire in stock to fit my vehicle, but could possibly get one in a couple of days. It's my only car, had extensive plans for the weekend and I was desperate. He had the tire thoroughly checked out and discovered that the thumb screw I had run over was only partially in the tire. Craig Miller and the staff had me up & running within an hour. I was much relieved and my tire and car are in great running order. Kudos to Wilson Tire! read more

Honest, reasonably priced service. I feel like they value me as a customer and tell it like it is. On more than one occasion they've told me to wait on spending unnecessary money on repairs. I think they value the long term relationship of loyal customers. read more

Outstanding Tire & Car Service! All employees have great attitudes and work very well with the customers. Trust them to the 9th degree! Great Mechanics! Coupons save you money. Ryan and Henry are the best! But you can't go wrong with anybody at this shop. read more

Called here for an alignment. Right off the bat, they were very transparent with the fact that it could be this or that, and provided additional information. I know nothing about cars so there's always that fear of being "gotten". Did not have that feeling with these guys at all. They were very friendly and explained to me the alignment results when I picked up the car. The pricing seemed average, what I expected. Thanks guys, I'll be back! Side note: They are on the backside of the Greene Turtle shopping center, a little hidden. read more

Stopped in today to get a tire patched or replaced. -- And industrial staple went through it. Arrived around 9 am, and out around 10 am. They patched the hole from the insided, checked the spare and informed me that the oil needed changing. Jake & Ryan were helpful and professional. But agreeing with what a previous person posted - $40 seemed a bit much for a tire patch. Not spliting hairs, but I have paid less to have one done in the same amount of time. But would I do it again - yes. Overall: Good experience. Would re-patronize: Yes Would recommend: Yes ps - they're on the BACK side of Harris Teeters. read more

I live within walking distance of this business. Rarely use them because they are so overpriced. Its a franchise location so they can do what they want. Had a low tire. Drove there to have it fixed just to be safe. $56. Fletchers, 1/4 mile away said they could do it for $23. Goodyear on the Pike in Rockville said they would have done it for free. Charged me extra for having to fix a "low profile tire". No other place I called after I dropped my car off had ever heard of that charge. Use them only in an emergency, otherwise shop around. And they filled my tires to 35psi. Tires and inside the door of my car states no more than 32psi max! read more

Very professional! I spoke with Scott. He clearly explained the necessary repairs, costs, and possible options with zero pressure. Scott notified me when they found some other issues with no pressure or scare tactics. I really appreciated the time they took to patiently explain the options. This was the first time (in a longtime) where I feel that I found an honest shop. I left feeling like good about the price I paid. Happy customer read more

I'm an Olney resident and have a reliable 2009 civic. Previously, I went to Graeves auto for maintenance and they left a bad taste in my mouth. They weren't very friendly, they were brusque and didn't leave me feeling confident in their work. I won't get into it as this is not a review for Graeves, but especially in comparison, Wilson Tire and Auto Service was a treat. I went in to get my A/C fixed, oil changed and get a weird noise investigated. I was kind of nervous going in, I'm not very knowledgeable about cars. The guys at the front desk were friendly and knowledgeable, they listened and addressed my concerns. They called me and kept me updated on what they found, what they were doing, and even took it around the block again to make sure they got it right. They explained everything to me and weren't bored with my asking questions. I got my car back the same afternoon with peace of mind. I will be coming here for auto service from now on. read more

Very friendly, both on the phone and in person. Unfortunately, not a good experience in the end. I took my truck in for a simple tire balance and rotate, picked it up and went on my way. I immediately noticed that it was riding like a brick on my short ride home. I suspected that they had overfilled the tires with air so checked them. Sure enough, they had put 35 psi in each tire (the specification right in the door jamb is 30 psi). Okay, don't know why they did that but I let them all back down to 30 psi and that was fine. No big deal. As a matter of practice, I have learned over the years to double check the wheel lug nut torque on my wheels after I have them worked on by any shop. I have found that they usually way over tighten them and/or tighten them unevenly, so I always get a floor jack out and loosen them all up and then re-tighten them evenly to spec with a torque wrench. Upon doing this, I was very surprised (and actually shocked) to find that almost all of the lug nuts were barely more than hand tight. I mean I could easily loosen most of them with a small ratchet with one hand. The lug nut torque specification for this truck is 98 ft-lbs; I would estimate that most of them were no more than 10-15 ft-lbs. Had I not checked them there is no way they would not have loosened up completely while driving which could have potentially been quite dangerous. I called the store the next day and spoke to the manager who listened to my concerns, and was very pleasant and offered me a full refund. I was very happy that he did so, but not so happy that he did not seem too concerned about what had happened. Later that day, I went back to the shop and again spoke with the manager, who gave me a refund. He was again very pleasant and polite. But it was clear he did not want to engage me in a conversation about what happened when I tried, and seemed more concerned with getting me out of the store as soon as possible. I understand people make mistakes and stuff happens. But the scary part is about what might have (and probably would have) happened had I not checked my lug nuts. And what about the other 99% of the customers who do not check these things because they should not have to? I understand they were just taking me at my word about what happened, as I had no proof at that point. But I was very constructive and specific about my experience, and gave them a chance to react appropriately. This was a very dangerous condition that my vehicle was left in, and I feel that a sense of concern rather than ambivalence would have been the appropriate response. Had I gotten a different response, I would have given them another chance with my other vehicle. I really try to support local businesses, but I cannot afford to go here again or recommend them based upon my experience. read more

I got my oil changed here a few months ago. I also asked them to rotate the tires because they were having a special. At the time, they called me to tell me I needed to replace my tires. I declined because I still had plenty of tread. Then they told me I wanted to leave the tires with more tread on the back for traction and control. I was done arguing about it with them even though I have a front wheel drive vehicle and that is where the better tires should go 2 months later, my low oil pressure light comes on. I had to add 2.5 qts of oil to my car. I start paying attention to see if it is leaking under the car. Sure enough...my oil plug was hand tight and leaking slowly. Now the underside of my car is a hot mess from the leaking and it's cost me 4 extra quarts of oil to get it back to the correct levels. Only reason I give them 2 stars...cheap, quick, and friendly. I can't help but wander if it was pure neglect or sabotage, hoping for repeat business. read more

I have used the olney location of Don Wilson for my auto service for the last.10 years. It is the only shop where i have been told that i did not need any service when i requested it. This refers to the fact that i asked for an air filter change a few years ago and was told it was fine and did not need replacing. I find them to be honest and they will work with you when finances are an issue. I heartily recommend don wilson auto and tire Olney. read more

So I'm here at Wilson Tire and Auto in Olney for the 2nd time in 4 days. On Sat I purchased 4 new Goodyears for my P/U truck and had them mounted and today I'm back for oil change and lube on same truck. Both visits have been very pleasurable. Prompt and professional service and quality work. I have used Wilson in the past for tires and service and plan to continue. Would recommend to everyone, but don't think I have to, this place is very busy. There is a steady flow of customers in and out of here. Thanks for Reading Frank W read more

I have taken my cars here for years. I have had all kinds of work done. From tires to breaks to oil changes to radiator replacement. I find them to be trustworthy and friendly. read more

Since my last post in 2015, my experience has changed. Not only am I still happy with teh customer service, I am delighted to say that they deliver on time and with the professionalism expected. Their prices appear to be more than reasonable. Two thumbs up. read more

Love this place and the people who work here. Anytime I have an issue with my car I bring it in and they take great care of my car. Customer service is great. Ryan is very nice and explains everything to you at the counter and answers any questions you have. I've had Carlos, Doug, & Jason all work on my car and they do a great job! You can tell they all really enjoy what they do. I recommend all my friends and family to come here! They all definitely make you feel like family! read more

Great service and honest people. I have used this location for over 10 years with multiple cars. Always do the right thing, do good work and help whenever they can. I have sent my daughter there for several car issues and they always treat her with respect and are very helpful. I trust this place and the people who work there. Highly recommend! read more

I stopped in today, Friday April 20, because I had a nail in my tire. I was hoping they could take a look. They did even better!! They took my car right then and told me it would be around 45 minutes to check it, remove the nail and patch it. $39 and 45 minutes later I was driving away!! They are so friendly and honest and I highly recommend the read more

I stopped by to ask for tire assessment on my car. I was concerned to see some cracking so I wanted to hear the expert's view. Gentleman came out right away dropping everything to help with my issue/concern. He looked at my tires carefully giving it a thorough look and then told me that as much as he wanted to sell me new tires, he stated I could wait until next year if I don't drive excessively. He explained in more detail why this type of tire set up tend to wear out faster than normal. I was relieved and pleasantly surprised at this young man's direct assessment. read more

They were wonderful. I set up an appointment online and they emailed me letting me know the projected cost. They then told me they could actually get me in a day earlier than what was available on the site. I took it in as soon as they opened at 8am, and they called by 10 to let me know what the issue was and how much it would cost to fix it. Then it was all ready to go by 10:49. Excellent service and a quick turnaround! read more

For brakes, stay away. For oil change, find someone more honest. Brakes. I diagnosed a fault with the wheel speed sensor for my antilock brakes - a fast tapping sound every time I touch the breaks above 20 mph, and a blue light telling me the ABS was trying to do its thing - meaning the car thinks the wheel is locked, bad wheel speed sensor. Unplug the ABS module, tapping goes away, blue light "ABS active" replaced by orange trouble light. But which wheel, left front or right front? That why I went to Wilson Goodyear in Olney. For $134 they would tell me which wheel, and all told it would be a $500 or $600 repair. They end up telling me they could not get the trouble code reader to fit. Sorry, no charge, we cannot fix your car. Dudes, cars could be fixed before trouble code scanners were invented. One of my two wheel speed sensors is fried. Can't you try to figure out which one? If a trouble code reader says "whatchamacallit system valve OR sensor", do you require the customer to fix both because you can't figure out which? Oil change. They say they don't offer conventional, semi-synthetic is their minimum, $36.99. I actually asked the question, "Are there any other charges, like a $2.50 oil recycling fee?" Just tax, they told me. And when I picked up the car, there was a $3.70 shop charge added on. I don't care if "everyone does it", I asked the question, the answer was "No", and now they had my car hostage. They would not remove the charge, I paid it, and here is my nice little tribute to the whole crew. Honor my experience, ask about added charges everywhere you go, and the next one time you think of going here, please go somewhere else instead. read more

I agree with the other posts. They are very knowledgable about tires. Their prices are close to Costco's. I gave up on Costco because they are always too busy. Costco promises rotation for the life of the tire but there has been a three hour wait every time it tried to do it. I had a bad experience with Graeve's so Wilson has become my go to place for automotive care. read more

Horrible business! It's common sense to tell someone there will be a cost before inspecting their vehicle. When I complained that I was not told the price the man told me to take my business elsewhere because "you people always complain." That's surely the way to treat customers. I will gladly take my business elsewhere and hopefully others reading this review will do the same. read more

I discovered this place while googling 'tires In Olney Md". I had already shopped at the Big Place On The Corner (sounds like 'Fletchers') and wasn't convinced of their tire expertise. You wouldn't think tires need experts, but tire choices can be difficult. So yeah, you need guys who know what they are doing. I assumed when i saw the name - Wilson TIRE - they would be able to help me out. And they did. This is a 7 location outfit but you are still made to feel like it's a small business with a small business approach to customer service. They can get any brand and their prices are competitive. But tires are not cheap, esp for a full size pickup truck. When i balked at the prices they gave me for the Big Boy Brand tires...Michelin, Goodyear, BF Goodrich, etc...they made up a very thorough list of compatible tires for me sorted by price. I made my choice and an appointment. Tires in and installed the next day. And it comes with lifetime free tire rotation for which they send you a reminder card a few days before you are due. That's pretty cool. read more

The best thing I can say is that I was forced to take both my cars to stealerships for recalls. On both occasions, after 30 point inspections, the service said both cars were in excellent condition. Both cars have been serviced regularly at Wilson for past 5 years. read more

I had a bad experience at Graeves - I don't even want to talk about what I think they did. I use to live in Rockville and went to auto Italia for thirty years but moved. Fletchers was booked for a month so I tried Wilson. I noticed a lot of older guys and asked, "Have most of your been working here a long time. His response was, "Most of us have been working here forever". There is nothing worse then taking your car to a family owned or sole proprietor who is in financial trouble. They cut the diagnosis fee almost in half because they found out it was the starter quickly and charged me five times more than what the true price of the starter really is. Everyone does that! (lol) read more

I wish I could give negative stars. I took my car to this store in January to get my car new tires, new brakes, and a full tune up and diagnostic. I was there to spend a good amount of money to get the car in good working order for the next couple years. I dropped 2k. The car drove for under 1000 miles after I left this store. The collent lines had been sealed with a silicon putty, which melted and caused the line to become detached. My engine overheated and was destroyed. The mechanics I took the car to in Newark, where I broke down, took one look at my car and the receipt for the 2k worth of work I put into the car and instantly told me that the work I'd gotten done was not done correctly. I contacted this store and they filed a claim with their insurance. This claim took 2 weeks to process, and was denied. I called the store to see if they'd be willing to work with me toward a resolution and they would not (they were not even willing to wave the 2k for the work they didn't do correctly)...I'm sure they've dealt with this before and they were kind of rude on the phone about the whole thing. I was contact by their insurance again today. Apparently this store wasn't even covered for this incident...meaning they left me in limbo for 2 weeks while they filed a claim they had no coverage for (they don't even know their own insurance policy). I filed a complaint with the better business bureau, disputed the charge with the credit card company, am investigating my legal options, and leaving words of warning on every public forum I know of. Do not under any circumstance bring your car to this mechanic! read more

I contacted Fletcher's (my go to for mechanical work) for 4 new tires and and alignment. Because of the type of car I own, they could not do the alignment and referred me to Wilson's. I stopped in for a quote. I had specific tires I was looking for (Pirelli). They gave me the quote, told me they could have my tires delivered and the car out the door by the end of the day. I was surprised as I was expecting to need to set up an appointment for next week. So I surrendered my keys and returned at the end of the day. Excellent work, professional staff that takes the time to explain any questions you need. read more

Last year I had a tire that was losing air. We were leaving for a trip in a few hours and ran up to the Goodyear Tire Center in the back of the new Fair Hill shopping center. The guys were so nice, they took me without an appointment and in very little time reported back that they found a nail in my tire, patched it and I was ready to leave. They were very honest, professional and didn't rip me off. Yesterday, my husbands tire warning light went off in his car. Even though we now live in Rockville, I drove back to Olney to have the guys at Goodyear Tire Center check on the car. Again, they were quick, honest and fixed our issue for us. I highly recommend this Tire Center! It's hard to find someone who you can trust to fix your car issue and not rip you off. This is the place! read more

Had a great experience at Wilson Tire in Olney today. I was in between running my kids places after school, as we moms always are, when I noticed a hissing noise as I stepped out of my car. One of my tires was going flat. I jumped back in the car and rushed to Wilson before the tire was too flat to drive. They had my tire plugged and I was on the road again within a HALF HOUR. I think I got lucky (with Wilson, not the flat). Or maybe its because I mentioned that I bought the tires from them. But anyhow they saved my day. read more

I had used this shop for past 4 or 5 years for brakes, oil changes, tires, etc.. In the last year service has gone down. Been forced to return to shop to repair issues they caused by a simple inspection. Shop applied services I specifically asked they do not do. Visited for a simple tire repair and was told I had to leave the car for the day. They didn't even look to see if it could be done quickly. Repair took 20 min at another shop. I will not return to this shop and suggest you avoid them. read more

I had a weird slow leak in one tire which they diagnosed correctly and repaired it for a fair price. Very good customer service. My wife recommended them to me after several positive experiences as well. We are sold on them for many auto needs. I noticed that other customers seemed confident in the service they received as well. read more

Horrible company, they over charge and are fraudulent business people. There was a deal going $10 off an oil change and free tire rotation. They did not honor Goodyear deal and I ended up paying $130 dollars for an oil change because the $70 oil change I paid for didn't include the extra 2 quarts of oil my engine needed. Please by pass this place, they are frauds read more

I'm an Olney area resident who drives a Dodge Durango. Previously, Wilson Tire and Auto Service installed tires on the vehicle which I purchased and provided to Wilson. They did a fair job so I thought I'd get an oil change, have them read the codes to address the check engine light and install the 4x4 linkage (which is no more than 2 small rubber bushings and a "U" bolt). I felt like it couldn't have been more difficult and they we trying to make it as expensive as possible. First, Wilson called to inform me they charge $130 to read the computer codes. The dealer doesn't even charge that much, especially when having other work done on the vehicle. Secondly, they won't install the 4x4 linkage part because I was providing the parts, despite the fact I have a dealer receipt and the parts are in the original Dodge/Mopar packaging. They claim it's a warranty issue so I offered to sign a waiver. They again refused. Wilson simply wants to charge us twice what the parts cost and hold onto our vehicles for a couple of days while they order/wait for the parts. If they're going to pick & choose what they do and over-charge, they don't need to perform my oil change, or work on any of my vehicles for that matter. I have since found a full service shop that's happy to do the work I request at a fair price. They don't use warranty issues as an excuse to refuse parts or work. Very disappointing...guess Wilson Tire and Auto has all the business they want. read more