High end luxury brand. Salvatore Ferragamo. The shop is in the San Francisco Outlet. There is a…read moresecurity staff that stands at the door to open and close it for customers. No snatch n grab on their watch. The staff including security was terrific. Helpful. A staff member will approach you to offer assistance. I spoke with her and told her I was going to browse. No pressure. She was never too far away, the shop is not that large in physical size, so that was understandable. She was helpful without being intrusive. She provided great customer service. I recall the women's shoe section was quite extensive. Gorgeous shoes in variety of styles and colors. Quality material, beautiful leather. But as I looked at the prices, they seem to be the same as retail. I checked later online and it was. This shop seems to be a retail shop vs outlet pricing. To add, there were no sales or specials. I did not buy anything. But before you do, check for the written return or exchange policy before you make a purchase. Make sure it is written on the receipt as well. From the other Yelp reviews, there seems to be an arbitrariness of the execution of the return/exchange policy.

Always so happy to come here. I always got my sizes with incredible prices. Even I had more than…read moreenough shoes but still wanted to buy them.

Started my experience slightly rocky....but honestly the manager Alex went above and beyond to…read moreremedy the issue regarding my issues from a previous purchase. If anything I'd definitely just review client services with your sale associates. As I can definitely see how they aren't very attentive at first. But not going to judge on that aspect of my experience Thank you Alex for continuing to make me a returning client to Allsaints.

Loving this store, service great plus inventory was full of exceptional and beautiful pieces, there…read morewere lots of sales, and not like some stores do when they raise the prices then give you a sale, not here this is big time sale prices, they are dropping those prices like it hot!!!! So I bought this amazing bag! They got me a brand new one from the back all leather, fitting rooms were opened and it's just a beautiful display of beauties.

I don't usually shop for cowboy boots, so I was a little out of my element when I stopped by Boot…read moreBarn. The staff made the entire experience easy and enjoyable. I'm notoriously hard to fit, and one associate in particular went above and beyond to help me find the right pair of Ariat boots. Unfortunately, I didn't catch her name, but her patience, knowledge, and willingness to help were outstanding. Since my size wasn't available in the store, she helped me place an order and made sure I got exactly what I needed. To my surprise, the boots arrived earlier than expected, and they fit perfectly right out of the box. Great customer service is hard to find these days, and this experience exceeded my expectations. I'll definitely be back the next time I need boots or western wear. Highly recommend!

1 star service . It took 2 months for my boots to be stretched. They said it would be a while wait…read morebut here i thought 1 month max . I'm sure it did not need to take that long . Sure it was free but I'm talking about the service here . I would have to call them every 3 weeks ish to see if it was ready . Every time I called I waited 10 minutes for them to tell me they can't find it . And I would have to pull up a screenshot of my order ( which I took for reference because they don't give you anything showing they have your boots ) . The girl who gave me my boots finally , gave me attitude . So . No I did not like my experience. The other two stars are for an older lady who helped my sister and I out as my sister bought her first boots . She was very nice.

I love shopping at The North Face Outlet in Livermore! Every time I call, they actually pick up the…read morephone right away and are always happy to help with detailed information and inventory checks. A special shoutout to America, one of the supervisors, who provided incredible, friendly service and went above and beyond to make sure I had everything I needed. The store itself is in a great, convenient location and consistently features an excellent selection of gear with fantastic deals and discounts. Highly recommend stopping by if you're looking for top-tier service and great savings!

Went with my wife yesterday to purchase a jacket. Never been to this location before. I usually go…read moreto the one in Berkeley. However, my wife wanted to see if this one was the same as that one. Walked in and was greeted by 2 employees. That was pretty friendly in my eyes. Found an employee, who was available, in the section I was in. He immediately asked me if i needed help with anything. I described to him what I was looking for and he showed me 2 diffrent items and walked away. However, neither was what I was looking for 100%... so I continued to look. I found a jacket that was locked up, so I went back to him to ask him to unlock. He was placing some items on a tank and said he will be there in a minute. However, when he finished, he walked past us and continued to put stock items that were not in his hand initially when I requested assistance. I continued to watch him stock, clearly ignoring my request. I went back to him and asked if he was going to help us, he looked at me and then he radioed for someone else. When that passion came, he held his hands up saying he was busy with the items he had. So, she apologized and thanked us for our patience. She unlocked the jacket, gave it to us and walked away. I tried on the jacket (Feeling a way about how we were treated by the other employee). I decided that I wanted to try on another color. Unfortunately, the employee was the only one in the area. I went to him and told him what I needed. During this time, he watched my wife struggle to zip up the 1st jacket. He finally stated he would do it. We stood there watching him fumble with the jacket close to 5 mins. We also had to stand there while he stopped to assist another customer with a question. We were in totally disbelief. After, he confirmed the size I needed, although I said it twice to him. He gave me the jacket and watched me while I sent to the mirror to look at myself. He stayed right behind us. So, I went to another mirror. He followed us. At this point, i was annoyed because the other employee did not ready us this way. I told him that we were going to buy the jacket,. He said "Are you going to buy the jacket?". I said yes. He said "Would you like me to take it to the front?". I told him that we can take it to the front ourselves. I all for the manager immediately when I got to the cashier. I spoke with Peter (Manager). I told him about the whole ordeal. I told him that I watched and heard how he interacted with other customers who were not black. I told him that we felt discriminated against. I told him that we felt disrespected. He told us that he was not excusing anything, but he wants me to know that the employee was autistic. I told him that e have people with autism in our family, I am a social worker and educator. However, how we were treated had nothing to do with autism. I told him this was ridiculous as 1st time customers. I told him that I was going to do a review on this location. He said he would coach that employee on this interaction. He asked me what he could do. I told him nothing really. We are pissed. He gave me 70% off to be used on the next visit. I told him to apply it more because I had no intentions of coming back to this location. That employee was racist.

My previous review was removed. So here's my updated review with my very recent interaction and…read moresame situation as 3yrs ago. They bait you and will make you buy all the accessories. If your stuff goes on sale you must return it unused to get a refund difference. They are the absolute worst. It's a shame because they're made in the US but their policies and salespeople ruin everything.

These shoes used to be great. Truly the best shoe you could purchase, but in the past fifteen years…read moretheir quality has dropped exponentially compared to their ever rising prices. The new shoes they produce squeak, yes squeak, and they fit poorly. Absolute worst value for money possible. I used to be a collector, but they've gotten their last penny from me.

First time visiting this store today, didn't even know it existed until I was looking for a new…read moredress shirt. I called to make sure the one I wanted was in stock and they offered to hold it for me until I got down there, very kind. When I got there, I was greeted and asked how they can assist me. They already had my shirt waiting for me behind the counter, the employee double checked the shirt for any issues and saw a mark on it. He advised it would be just a moment while he steamed it. Upon doing that, he informed me he found a pin hole in the shirt and it was not acceptable to sell. I thought I was out of luck but the employee assured me it was no issue and had other colors to show me. I ended up getting the melrose in classic fit. Didn't even try it on. Got to the event I was working, put it on, and it was perfect. Incredibly comfortable shirt with great service. They have themselves a new customer.

Shout out to Jeremy for making suit shopping such a quick and efficient experience! Brought my…read morehusband in to get a suit on short notice because the one we have isn't going to work out. Jeremy listened to my concerns, helped us shop around and explore options, and ultimately guided us to find a versatile suit that will work for many occasions. Our appointment was less than 45 minutes. We wanted to be in and out and he made that happen! He also kindly marked the areas to tailor because we needed a hem faster than their turn around time. Such a nice man to work with. Definitely recommending our friends and family to Jeremy at State & Liberty in the future.

i was amazed at a staff member Miss Sovonia goes by V the way she helped me out right from…read morelooking for a dress my size to help me out of the door . i wish they had more people like this to work for them

I was supposed to bring a spare shirt that I was going to throw on over my uniform t-shirt. And of…read morecourse, I left it in the living room at home where I wouldn't forget to grab it. So, a quick run over to Old Navy for a plain t-shirt. And there it was. Multiple choices of colors for $8 each. I grabbed a simple gray one. It felt like combed cotton, super soft. It fit well and was quite comfortable. Thank you, Old Navy, for having exactly what I needed, when I needed it, at a reasonable price.

I usually dont do reviews but after the most amazing service I encountered I just had to. I came in…read morenot really expecting to find anything because of the season changing to fall but then I came across lovely Chyna . I was originally looking for a dress and she went above and beyond to help me find the perfect dress for 3 weddings I have this year. And I ended up coming back to grab a few basics for work and she made it seem like it was only me and her in that store, although there were others she had to attend haha whoops! She has such great taste in style, super patient with me, and let me add, very funny. Will definetly be coming back for a styling appointment with her!

I recently visited the Walnut Creek location while shopping for several special occasions,…read moreincluding my birthday, my son's birthday, and his graduation. I had a great experience overall! I never felt rushed, had plenty of options to choose from, and found everything I was looking for, plus a few things I didn't know I needed. My only disappointment was at checkout. After purchasing nearly $1,000 worth of clothing, my items were placed into the bag without much care. In the past, my Aritzia purchases have been carefully folded and wrapped in tissue paper, which always made the experience feel more special. I wish that same attention to detail had been given this time. Overall, I really enjoyed my visit and would happily return. A little more care with packaging would have been the perfect ending to an otherwise great shopping experience.