I took in three old watches to have batteries replaced. The jeweler tried his best, but the…read morewatches are very, very old. Modern watches have completely different structures. He was very knowledgeable and explained gently that my expensive watches were never made to last 50+ years. He was able to get them going, and told me how to use incandescent light to maybe get the third one to last a bit longer, but couldn't guarantee its poor brain would work very long. I did so appreciate his efforts and his detailed information about each watch. I'm very happy to refer people to such a kind and experienced man!

Excellent family owned jeweler. My family has had them do many different jewelry design and repair…read morethrough the years. High quality, excellent results.

I purchased a necklace as a wedding gift for my wife on short notice, and Stephen was able to get a…read morenecklace made and expedited to the wedding. The necklace was beautiful and great quality compared to other necklaces I have seen. About 9 months later my wife managed to get it incredibly tangled with multiple tight knots in the chain. Miraculously, Stephen was able to get it completely untangled with his tools. Thanks for saving the day Stephen, and thanks for the exceptional service!

I got invited to a "Ladies Night event" at this shop and it did not disappoint…read more Stephen is a wonderful host and was pouring spicy cider mimosa's and had plenty of fancy cheeses and nibbles to go along with the spirits. Stephen's store is also in a very good location downtown, where parking isn't to hard to find, since it's not right in the mix of things (ie Nordstroms area). His shop is intimate and lovely and he has a very nice selection of baubles. He also helps design jewelry. Multiple friends of mine had him help with their wedding rings and bands and they are incredibly happy with his work. That said, he is who I will go to if I ever get so lucky.

Father and son very friendly and down to earth. They take pride in what they do. I'm so glad they…read morewere able to fix my wedding band! Highly recommended!

I just had some rings resized and cleaned and after looking around, I decided to use a family…read morebusiness on Main Street in Hillsboro, Canos Jewelry. Mr Nicandro did an amazing job and obviously is an expert at his craft- my rings look amazing and you would never know they had been sized up. He and his son were very clear in their quotes and met their time estimates. The felt honest and have been a part of our community for a long time. I want to support that. He will polish and clean your ring for $10 as you wait, and discounts for multiple rings. I highly recommend. I will definitely go back for all of my jewelry needs. Please think of them if you want to clean up, repair, alter or sell your jewelry. You will be happy, and they are so pleasant to talk too as well. Just fantastic service! I would give them 10 stars if I could. On main st across from the food cart pod between 2nd and 3rd. Hours are 12-6 on Saturday and 12-7 all weekdays. Closed on Sundays. I just had some rings resized and cleaned and after looking around, I decided to use a family business on Main Street in Hillsboro, Canos Jewelry. Mr Nicandro did an amazing job and obviously is an expert at his craft- my rings look amazing and you would never know they had been sized up. He and his son were very clear in their quotes and met their time estimates. The felt honest and have been a part of our community for a long time. I want to support that. He will polish and clean your ring for $10 as you wait, and discounts for multiple rings. I highly recommend. I will definitely go back for all of my jewelry needs. Please think of them if you want to clean up, repair, alter or sell your jewelry. You will be happy, and they are so pleasant to talk too as well. Just fantastic service! I would give them 10 stars if I could. On main st across from the food cart pod between 2nd and 3rd. Hours are 12-6 on Saturday and 12-7 all weekdays. Closed on Sundays.

Spoke with Wady this morning regarding a ring I had wanted to sell. Certainly, not a big sale or…read morepurchase for him, but he treated me with such warmth and answered all of my questions as if it were a million dollar sale!! I would never consider going anywhere else for my jewelry needs and I will be telling everyone he is THE ONE!! DO YOURSELF A FAVOR AND GO SEE WADY!! CAROL CARDWELL, JD

I was shopping for a diamond engagement ring and saw the website for Northwest Diamonds & Jewelry…read morein Portland. I live in Seattle, so I called and spoke to Wady about scheduling a time to drive down (3 hours) to look at his selection. Wady assured me that he would treat me like a family member and find the absolute best diamond available in the range I gave him (shape, size, color, clarity, price). He said that he would arrange to have at least 2 and maybe 3 diamonds for me to review. I thought that was a little odd, since the website appeared to represent an established showroom. When I arrived, I was surprised to learn that there is no showroom at all. I walked upstairs from the street and was met by Wady in a small office with a sliding bar door for security. There were some gray file cabinets, a couple of desks with chairs. His wife was there working on some papers. He retrieved 3 small envelopes containing diamonds he had ordered. He emptied them into my hand--no loupes, not even a black velvet background pad or a light to look at them. I asked for these things, and after rummaging through some items on the desks, they found them and set them in front of me. Only one of the three diamonds was within the price range I had provided him; the other two were well above my budget. I looked the stones over and decided to think about it. Wady kept saying I was under no obligation, but that he had "paid shipping costs" and "spent several hours" researching the very best diamond for me. On my drive back to Seattle, he called my cell phone and tried to convince me to buy the diamond I was considering. I told him I still wanted to think about it, and he was not happy. The next day (Sunday) I texted him a question about that diamond, and he responded that he wasn't in the office. No problem. On Monday, I called to ask him whether the diamond had any "bowtie" effect (an artifact that you can sometimes see in Marquise diamonds). He became defensive, told me "you want me to give you an education for free," and then when I pressed him on whether the diamond had any bowtie effect, he said, "yes, it has a small bowtie, but you know, you are dealing with a professional here; I am very busy and do not have time to talk with you." And then as I was answering him, he hung up the phone on me mid-sentence, and I never heard from him again. I later found a marquise diamond that was nicer in just about every respect (size, color, clarity, no bowtie) for about $2000 less, using the major online websites, all of which have very close up photography and videos that are even better than using 10x loupes in person. My girlfriend said "yes," for the record, and she absolutely loves her ring. Looking back, my personal impression of Wady and Northwest Diamonds & Jewelry is that this is a relatively low-budget, middle man operation, selling diamonds at a higher price than what is available in the market elsewhere. Perhaps most importantly, he became quite unprofessional in his interactions with me once I did not agree to buy his recommended diamond right away. I would just recommend doing your homework and shopping around.

What to do when you loose an earring that just happens to have your grand daughter's birthstone in…read moreit, turn the remaining one into a necklace. The jeweler at Snow Owl Design did a spectacular job. You would never know that the necklace started out as an earring. It was a little spendy, but preferable to never doing anything with the one earring I had. i will definitely go back for new projects or repairs.

So yesterday I was rummaging through one of those "junk" drawers and I came across a random…read moreearring. I wasn't exactly sure what it was doing there and it did look costume, but I wanted to go on an adventure, so i decided to have the stones tested....spoiler alert, I was told they were costume as soon a they laid eyes on them. It was cool, i wasn't expecting them to be real although the thought was fun. I did walk around the store to see if anything caught my eye, but nothing did. I hope that they didn't think it odd that I was talking pictures of the jewelry.

My family needed help with some jewelry we inherited and found John through Yelp. We called him…read morefirst to learn about how he works and immediately felt like he was the right resource for us. We also liked that we didn't have to park and carry a box of potentially valuable jewelry downtown--the trip to Lake Oswego was worth it for that reason alone. He was terrific! We met him as a group and used his "triage" service, and he swiftly went through a multi-generational jewelry collection and tested and separated pieces that had significant potential value or simply contained gold that could be melted down. As he was going through everything we brought, he educated us about gemstones, how the jewelry and auction industry works, how to maximize value when selling and his connections/resources for selling items and more--he was a wealth of information. It was obvious that he was a total professional who's been doing this for a long time. Plus, he was a really nice guy! He also took care of getting the gold pieces we didn't plan to auction or sell melted down and gave us a very favorable commission rate compared to what we would've gotten from a jewelry store or other company that liquidates gold. We had a check in less than a week after seeing him. Highly recommend him!

John was very cordial, professional & knowledgable. He helped me discover the ring I got at a pawn…read moreshop was actually .71 carats and NOT 1 carat like the pawn shop told me. His accuracy helped me be more careful when looking at diamonds, and I'll be going here to get the ring I proposed with appraised as well! He's friendly & quick!

2009-09-10 My fiance and I had my engagement ring made here…read moreafter we saw their work at the Jewelry Expo in Portland. We worked with Mary and it was truly a lot of fun to be involved in the process! She worked hard to include every tiny detail we wanted and we ended up with a flawless product in a matter of weeks. I couldn't be happier with my ring and we didn't have to break the bank to get it custom made. I recommend them to anyone looking for custom jewelry! 2010-09-21 Update - we also had our wedding rings made here! We worked with Mary again to make a custom set of rings. We wanted to have a palladium band with a gold inlay design which few local jewelers did custom. Mary was new to the technique but she was excited to tackle the challenge and once again we got a spectacular product. They are a fabulous company and do great work!

I found Trios Studio after Kassab Jewelers (washington square) tried charging me $250 to fix my…read moregold necklace. Trios Studio charged me $25 and fixed it right on the spot. Debbie has been doing jewelry for over 40 years and it was a thrill watching her repair my necklace while she told me all about the beautiful jewelry they had on display. Mary was also very warm and welcoming and told me about the opals they had from Australia.These ladies got it down; knowledgeable, honest, and genuine. Not to mention, they're jewelry is literal works of art. If you want to go see some incredible pieces, go look. They don't push anything, they just inform you. I could tell that they are passionate about jewelry and just want to share their knowledge. Don't waste your time or money going anywhere else, trust me.

They were so helpful and fast!!!! Really appreciated them being able to replace my son's watch…read moreband!!

Ruined a brand new watch with no accountability or remorse. Priceless watch completely ruined as he…read morescratched the watch face UNDER the glass face. Shit quality, don't waste your money