I've only used grooming services here. But the folks are nice and they are good with the dogs they groom. There is also a training center, which is a nice element. I'm working one on one with a trainer, so I don't know if there are group classes right now. read more

Win-Star Bed & Biscuit - Pet Groomers Near Me - Tacoma, Washington

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You can't beat the experienced and caring staff here. Lifetime professional animal caregivers ensures your pet is in good hands.

Buyer beware, they charge an extra day per stay and cite this industry practice. Dropped at 3:30PM on Wednesday, they are only open on Sundays from 5PM-7PM so was picked up at that time. Charged for 5 night stay. 2 dogs (brought their own food) x $45 extra each = $90. They had comments about my one dog not liking them smh read more

I've known John and Tammie for MANY years. I'd trust my life with them. Drove 60miles each way to drop off your Papillion Well worth the drive read more

I take my Maltese and Maltipoo here! They do an awesome job and can normally squeeze my baby's in last min. I'm only giving them four stars because I don't like having the dogs locked up in a kennel. I enjoy groomers who let the dogs play in daycare when they are not getting groomed. I only know of one other groomer who does this though. So yeah. I would definitely recommend this place! read more

Win-Star Bed & Biscuit - They did such a good job on my little girl! - Pet Groomers Near Me - Tacoma, Washington

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These guys allowed us to make a reservation for our little dog to stay with them for 10 days during Spring Break / Easter, even on short notice - which we greatly appreciated. They gave our little dog insulin and eye drops twice a day and did all of this at what we felt was a reasonable cost. read more

This review is for two separate customers in one family. I have never boarded my 6 year old husky but needed to for a short trip that he couldn't go on. He was only there for 2 nights. Got him back in good enough condition but about 2 weeks later he was constantly itching himself. By the 3rd week he was much worse. Hes got fleas....I know it can not be proven that he got these fleas from winstar, but this is a husky that spends 95% of his life inside my house where there were no fleas to speak of. That, and the lifecycle of fleas puts his conditions onset right around when he was boarded. On a separate but related in incident, parents brought their two dogs in for 4 days, same time frame, one came back with ticks. I didn't even know we had ticks in washington, but they do on 112th apparently. Needless to say, never again. What a nightmare this is gonna be to clean up... read more

I have been taking many of my Papillons there for grooming. They do an excellent job and my dogs love going there. The staff is very friendly and very willing to please. I have taken a tour of the boarding facility and can honestly say I have never seen one as nice as theirs. They care about all the dogs that come there. I have also taken some private lessons as well as group classes and always learn something new. I highly recommend them and have recommended them to several of my friends. read more

Win-Star is great. Responsible owners and staff. Clean, safe and knowledgeable. Highly recommend this business!

I went with my brother to go pick up his dog after a week at Win star bed and biscuit boarding kennel. The nice people knew his dog well and brought out his happy, clean black lab.A woman brought her shepard in after us. Looked like a regular boarder since they greeted the dog by name. we had a good experience and the dogs wagged their tails. they werent nervous. The place smelled really clean too. Thats important to me. read more

I brought my dog here and was very pleased with the facility. She always happy when we bring her here to stay for the week. The owners and staff are very flexible and they honor military. read more

We brought 2 of our dogs from Yakima to the Win-Star Bed and Biscuit, there was no other place I would feel confident they would be so well cared for and safe. Tammy and John have the cleanest and most secure kennel I've had experience with. read more

I have boarded Two dogs on multiple occasions with John and Tammie. They do an excellent job caring for the dogs. John can be a matter of fact kind of guy, lacking warm and fuzzy, but the kennels are pristine clean and they make sure the dogs are safe and sound and are fed to your exact instructions. I recommend them to anyone who needs a great place to board their dogs. read more

Never Ever Will we take our dog back there. We took our 1 yr old. for a bath and hair cut. Gave Tammie direction on how we wanted her cut. She said they blend the skirt in. Asked her to just shorten up the beard and eye brow a tiny bit. Wanted the body shaved and the legs, skirt, eyes and beard, shortened just a fraction. Our dog was BUTCHERED. Her whole body was shaved down to 1/4" length of hair. No hair on the legs, no skirt, n o hair on her chest at all. Bearded chopped almost all the way off, along with the eye brows. It is so uneven all over. Tammie said she blended the skirts in. Tammie never touched our dog, John did. John said Tammie does not do schnauzers and he was given absolutely no instruction on how to groom her. She assured me she did. Absolutely the worst job I have ever seen on any dog. read more

John and Tammie not only demonstrate genuine care and concern for the wellbeing (physical and emotional) of the dogs, they are also well-versed in the sport of dog showing. They understand the needs of not only family pet dogs, but also have expert knowledge in how to take care of show dogs. They are great people that tirelessly go above and beyond. Their entire staff and team is extremely friendly as well. read more

Win-Star took wonderful care of my dog Charlie who is nearly blind and deaf and needs meds daily - and it was his first time in a kennel. He came home his usual happy self. Thank you Win-Star you are awesome!! read more

Win-Star Bed & Biscuit is clean, organized, and your companions will be well taken care of at this facility for boarding. However, if you are a single-dog family and your dog likes to play with other dogs and does well, I would recommend a different facility. Like most boarding facility, Win-Star only allows dogs from the same families to play together, go on walks together, or be kenneled together, so it can be kind of lonely for a single dog there. read more

I was previously a fan of this kennel until the last time I took my dog here. I was gone for a week for a vacation, and when my lab/vizsla mix was returned to me, he was borderline emaciated...seriously, I have pictures...I could see his first few ribs, and his hips sticking out. Plus, he was dirty and smelled terrible, when I had bathed him the day before I dropped him off. When I asked them what the deal was, they stated that they fed him "what was recommended" and that when they noticed he was losing weight, they fed him more. The only way a 75 lb dog could lose enough weight to look like mine did after 6 days, is to essentially not be fed at all. I will NEVER trust my dog to this kennel again. read more

When we got our dog 10 years ago, we asked around for the best boarding kennel in Tacoma. 3 people told us that Winstar was the most caring, clean and careful. They were right. We do a lot of travel for work and take our dog there often, sometimes for 2 nights, sometimes for longer than a week. Tammie, John and Kelli and the rest of the staff know the dogs well and take good care of them with play times in the fenced yard, healthy food and grooming. When we are driving to Winstar our dog gets up and starts wagging when we get close in the car. read more

Me and my husband took a four day trip to Rhode Island and left our cat Goofy at this facility. I was told over the phone, that cats are taken out of their kennels every day so they can get some excercise, but when we arrived there with our cat we were told that cats are not allowed out of their kennels. By that time of course it was too late to change our plans and take him else where. We were never shown where Goofy was to be kept, but just had to trust it was safe and decent. After four days we came to pick up Goofy and again we were not taken to where he was being kept, we had to wait in the waiting room while John went to get him, and put him in his travel kennel. When we got Goofy home and opened up the kennel to get him out, it looked like they had just wadded up his blankets, and threw them in his kennel and then as an after thought threw the cat in too. This was not a good experience with these people, and I will never take my pet here ever again. read more