I dislike going into shelters due to the overwhelming amounts of homeless pets. The staff was very…read morekind and the adopting process is quick. I'm thankful for these places taking care of animals. Also I believe this shelter is the only No-kill shelter in the area.

I took my dog for a "pawdicure" today. ( nails, ears, a little perfume, bandana ) Nothing too…read moreextravagant. $22 for a few things, that wasn't too bad I thought. Not only did the groomer "Kelsi" ONLY cut my dogs nails ( for $22?? Seriously!?) She CUT HER NAIL TO THE QUICK and NEVER SAID A WORD ABOUT IT & my dogs paw started profusely bleeding. So my husband took our poor traumatized pup BACK inside to ask what in the heck happened and this woman says " oh, yeah, she kind of yanked her paw back so she got cut " UMM WHAT? You unprofessional little brat, you should have led with that! Needless to say, I WILL NEVER let anyone from this petsmart touch my dog again! Rude customer service & downright ignorant little groomer who couldn't even apologize for making my poor pup bleed everywhere!

I take my 3 standard poodles here to be groomed. Q does a fantactic job. Very freindly staff, they…read moreare great with my dogs.

I am so glad we found Creekside Grooming. It was our Goldendoodle's first time there and he looked…read morebeautiful when we left. We are definitely going back!

Not experienced with anxious dogs. I came back from my dog's first appointments to a list of…read morecomplaints from two older ladies about how "difficult" my dog was due to crying. Their tone of voice, delivery, and crappy grooming tells me all I need to know about creekside grooming.

Our dog was there for over 5 hours and still had mats behind her ears even though I had…read morespecifically asked for them to be removed. I called and talked to the manager and nothing was done. Obviously, we have since gone elsewhere.

Overpriced, they don't really look like they're really taken care of their stuff. Staff doesn't…read moreseem to be very thorough about what they're doing

I have been taking my Golden, Kody, to see Morgan for the last year or so. She is always SO…read morewonderful with him and makes him look so handsome! I love that they are cage free and really give thier pups the attention they deserve. Caroline's communication is top notch! There are friendly reminders of your appointment dates and times and she will give you a heads up when they will be ready to be picked up (so no waiting needed). 10/10 recommend!!!

We had such a great experience with Ohana Pet Care! They were able to get us in immediately when we…read moreasked for an appointment which was so convenient. Our dogs have very high maintenance coats, like the fluffiest of all time, and Ohana did an outstanding job of grooming them! Would highly recommend Ohana to anyone looking for pet care for any of your animals. We'll definitely be using their services in the future!

I adopted a dog from Berkeley County Humane Society on December 16. They sent him home with kennel,…read morecough, and medication. I couldn't get him to take because he was so sick.. we ended up at Winchester Animal Hospital on December 19th. Dr. Duke took some took an x-ray determined he had mycoplasma in addition to pneumonia. I asked her if he was going to die. She said it was a possibility because he was a very sick dog. We received the best care and our follow up visit was today. It was all we could talk about was how well he was doing. He looks like a completely different dog. He's gonna continue on medication for two more weeks, but he's on the mend and it's because Winchester Animal Hospital gave him the care he needed. Julie Marsh

I boarded my dog at Winchester Animal Hospital for four days, during which he developed a severe…read morebloated stomach. Despite the obvious severity of his condition, this was never communicated to me. When I picked him up, he could barely walk and had dark brown urine--clear signs of distress and a serious health issue. Shockingly, the staff failed to mention anything about his deteriorating state. Within less than 12 hours of picking him up, I had to take him to an emergency vet. There, he was diagnosed with a bloated stomach, a condition that requires urgent treatment. The vet recommended surgery, but it was beyond what I could afford. Had the staff at Winchester Animal Hospital reached out to me about his condition, I might have been able to coordinate the funds for his treatment. Ultimately, I had to make the heartbreaking decision to euthanize him. He was suffering for probably several days. The lack of communication and insensitivity from the staff at Winchester Animal Hospital is appalling. They failed to inform me of his critical condition, depriving me of the chance to seek timely medical attention. Adding to the distress, they gave me his food bag back half empty, which was the last thing he wanted from the time he left Winchester Animal Hospital to the time we had to ease his suffering. I can't imagine that he ate anything. Their inaction and disregard for his wellbeing are inexcusable. I trusted them with my dog's care, and they failed miserably. Do not board here at all costs.

Staff is very rude, poor service, mismanaged store. This occured on 1/4/26, no manager was on duty…read more Poorly organized store.

Very reasonable prices and the staff is always very friendly…read moreI would definitely recommend the store