Wow! I am not a normal contributor for reviews, but I am reviewing this company, because of their…read moreAWESOME staff and customer support team! These people are TREMENDOUS. while I understand that others may have a paused perspective, all I can tell you is that this company stood by us through many renovation repair delays, and when we finally were able to commit to a water delivery date, they adjusted their schedules and provided everything we needed So while our story is not important, I can tell you that we had many hiccups with the renovation company, and each and every time Aqua Duck adjusted and provided the services we required. In the end, what provided me most with confidence with their services what my call with them this afternoon, when our pool was delayed because of the reno company, and their staff adjusted and when I questioned whether they would be able to do the pool fill this evening their response was that "well, we don't stop until the last customer's water request has been filled." It's 8 PM, awaiting my final dump of water, but I will tell you, I am so confident in their services, that even if that is delayed, I understand because of their commitment and follow-through in their service! Thank you!

Scheduled water delivery for our pool and spoke to Tim. He was clear on pricing and the process for…read morefilling our pool after liner replacement. He called the day before and day of to coordinate timing of delivery. He was flexible in accommodating us when we needed another load and the guys were cordial and professional. This was an excellent experience. Highly recommend!!

I moved to this area several years ago and discovered this unique opportunity to get some spring…read morewater when I ran out and my delivery was not coming in for a few days. When I first saw it, people were in queue but I didn't know what for until I drove up and realized it is a water vending kiosk. For a very reasonable cost, $1.25 for 5 gallons, you can drive up and fill your own bottles. The only challenge here is you have to be able to lift and fill these yourself (entirely self-serve) and bring your own caps for the bottles. They have kiosks in additional locations, but none near here. The website has a lot of info.

Primo bought our Crystal Springs and their reliability and customer service tanked. My delivery…read morewent from 4 weeks to 6 weeks and I ran out of water. We will be there tomorrow - I heard that 8 times and still no delivery. Cancelled my service today. they offered me 50% off my next delivery - what good is it if they can't deliver? But they will be here in 2 days to pick up the dispenser and empty bottles.

Never returned my call. Never emailed and I just bought some five gallon jugs, a water pump that…read morefits on the top and filters that work with the pump. Super easy.

The service is amazing​ and ​prompt always on time. It is…read moretop quality water. Any issue is professional​y resolved immediately.

Not good. I was overcharged 12 times since 11/25. total…read more$675. The company's response when notified It looks like your credit card is attached to someone else's account, CollettI. Are you supposed to be paying for someone else's water. I called 3 x and emailed. their message I may be out of office for 48 hours.

George is very knowledgeable and friendly. Water tastes great, and RO removes all toxins from…read morewater than other filters cannot replace. Alkaline water is cheaper than anywhere else, and tastes better too. Finally upgraded to an at home system that George installed, and the process was very straightforward.

Great love the ph water get a bunch of it! Philly delivery local company. Highly recommend it if…read moreyou live in PHILLY!

Have used their water for years. We go to Freeds to refill. Would really be nice if they had…read moresomeplace in Pottstown/Sanatoga to refill at. Highly recommend they look into setting up such a location as they would increase their volume sales overnight.

So Great Oaks Water Company is a local spring water company that has filling stations at numerous…read morelocations. You take your empty 1 or 5 gallon water container to the filling station, place it in and select 1 or 5 gallon. For a 5 gallon water container it's $1 to fill. Compared to home delivery and store bought this is the cheapest way to get crispy clear water. We usually fill six 5 gallon water containers and it's only $6 we were paying well over $90 in the big box stores. The water comes from a spring located in Chester county. On there website it gives u a break down of there values on the spring. They have many Convenient locations to Fill Your water bottles MUHLENBERG: Rt. 61 South BIRDSBORO: Birdsboro Beverage, 236 West First Street BOYERTOWN: The Rader Company, 191 County Line Road HAMBURG: Windsor Distributing, 400 South Fourth Street EXETER: at Bowlarama, Inc., 4100 Perkiomen Avenue COOPERSBURG: Link Beverage, Rt. 309 WERNERSVILLE: South Mountain Beer Dist. Co, 5104 Penn Avenue GILBERTSVILLE: at Freed's Supermarket, 2024 Swamp PIke EXTON, at Marchwood Shopping Center, Rt. 100 and Marchwood Road

I rarely give feedback, good, or bad, on a company/service, but this experience was so good, I…read morewanted to provide feedback. If you are in need of swimming pool water, I am highly recommending Kenny Roberts Pool Water, Inc. of Nonantum Farm! Whatever scale of satisfaction I would be presented with, I would give them the highest rating. Customer service is the highest, and the friendliest I have received in such a long time! Our pool liner needed to be replaced so we needed new a pool water. We have a well, and did not want to deplete our personal source of water. The first time I called for pricing, Shannon was extremely friendly, willing to answer all of my questions, and her only request, is that because of our location, if we could schedule it on a day other than Friday, because it would be greatly appreciated due to congestion in our area, and how long it would take the drivers to deliver the water. They would however not deny those deliveries, but wanted to set expectations due to congestions. Every time I called, Shannon was just as friendly and helpful, even offering suggestions, which increased my feeling of trust with the company. We have a large pool, holding more than 5 - 6000 gallon tankers of water, so I certainly understood that request! It was a surprise to see how large a 6000 gallon tanker is when it pulled up in front of our house. The liner company called me with a last minute install date of just a few days. I called, and left a message for Shannon, and I was surprised when she called me, from the beach, to confirm that they could accommodate our quick turn-around. That is amazing customer service that rarely happens! Brandon, was our water technician, and was a joy to work with. He is courteous, respectful, friendly, and willing to get the job done with the least amount of impact to your property. I would highly recommend him as well. It took 2 days to fill our pool. They came, as scheduled at 1pm, after the pool was installed ( we received 3 truck loads and we asked him to finish the next day). Brandon came back the next day and completed the filling as we had asked. We ended up with 5-6000 gallons of water. Just so you know, I called several places, in Middletown, DE, PA, and Maryland. Our location is not in the zone for firehouses, public works, and some of the water delivery companies do not go above Smyrna. I also called another place in Elkton, MD, and the guy was very cranky, and when I asked if there was a military discount, of which my husband is a disabled veteran, he growled "the price is the price"! The liner company we used is Best Pool Liners, which I would never recommend, and will provide a separate yelp review on them. The pool liner installer threatened twice to "fing pull out the liner" when we asked about the seams in the liner" based on their sales persons promises. Drama we did not expect, or need. I have attached a picture of our pool, in the final stages of being filled. The water is beautiful and clear! Again, I would highly recommend them!

When another company canceled my water delivery last minute, this company saved the day and…read moredelivered to us the same day and they worked late for us. Driver was great and person who handled the phone was also!! Thanks so much for helping us!

Their service is awful. We haven't had a delivery since April 20th. Customer service is helpless to…read moredo anything. They have "escalated" the problem to no avail. They said the branch manager would call me. Never heard from them. Said the route driver would call me. Never heard from them. They keep changing me for the dispenser rental while I don't have any water to put in it. Super frustrating. Do not recommend using this company.

I was a customer of Crystal Springs for over a year. I had an issue with the driver delivering 1…read morewater bottle when we asked for 3 bottles per delivery. I tried to discuss this with the driver and he ignored me..... literally looked at me and kept walking. I called customer service to complain about the situation and request an additional delivery since they shorted me 2 bottles and was told that a site manager would call me back. I asked for the managers name that would be calling me and they told me Jennifer. Needless to say, I never heard from "Jennifer". So 3 days later, I called back and discovered there is no manager that is a manager named "Jennifer". DO NOT USE THIS COMPANY..... MAJOR RIPOFF!!