I returned after a year from my first very good shopping experience…read more This visit I was introduced to Rosie who was so very thorough, patient and so pleasant. I explained my foot problems as I had just returned from my Podiatry Dr Visit. Explained my need for the ideal shoe for work and for non-working days. All the while as I'm trying on shoes she set me up to try, she's juggling other customers graciously and successfully, also stocking shoes. I felt very relieved and happy with my purchases. I highly commend her in her customer service and professionalism. P.S. Several other employees on the floor were pleasant and greeting customers. It is nice to see that because it's not pleasant to shop in a store and employees act as if you're invisible. Thank you for having superb employees!! Sincerely, Katherine C.

Wow!! Sports Basement is a fantastic place to gear up for all your outdoor adventures! We went…read morethere looking for new goggles and maybe some ski equipment, and the experience was truly fun and enjoyable. The store offers a wide selection of sports, leisure, and camping gear, making it a one-stop shop for all outdoor enthusiasts. Shopping here feels fun and convenient, with everything neatly organized and easy to browse. Great value and discount offers. Plus, the welcoming atmosphere makes it a great spot to get excited about your next adventure! Staff: the staff was friendly, knowledgeable, and eager to help us find exactly what we needed.

This is a really great running store. They had a great selection and the people that worked here…read morewere super friendly and knowledgeable. I went in looking for some plantar fascia socks. We were chatting about running shoes and we started talking about triathlons. I appreciate when people at the store have actual experience in running and other endurance events because I can take their recommendations more seriously. This is an A+ store. I would definitely go back next time I am in the neighborhood.

HRC is not just a running shoes store, it exists in the promise to build a runner community. I…read morestarted off buying shoes, join their weekend trial runs, then racing at Lake Sonoma and beyond. HRC brings all runners from all walks of life together. Highly recommend their store and services.

Disappointed. I've had good service there once from a lovely young woman. Most of the time I don't…read morefeel welcome there. Last time I went, I was purchasing work boots for my daughter for xmas, Redbacks. I like to support local business and they give a small discount on workshoes. Luckily I checked the receipt because the young dude had not given me the discount. When I requested the discount, he explained that they only give the discount for people using them for WORK, assuming that my darling daughter would not be using them for work. He smugly noted that some people buy them and don't actually use them for work. I assured him that they would, indeed, be used for work and after a few more back and forths, he relented and gave me a discount. Like many of us in the valley, we own a vineyard and a winery plus two of us have jobs in conservation, so yeah, our entire family wears Redbacks. The weird sexist and possibly racist assumptions and patronizing attitude made me very sad. It's cool that they are in the valley but I'm not sure I'm headed back. See the photo? That is a photo of a woman WORKING while enhancing sensitive wetland species.

They carry a ton of Patagonia and Kuhl items, as well as some other smaller brands. Mainly active…read moreand lifestyle focused.

First time here. They put the clearance swimsuits up front, which was so unexpected but…read moreappreciated. The longtime staff were really helpful and nice. The young clerks didn't quite know how to help, but tried. They have a good assortment of sports gear and cater to kids teams as well. Wish they had kids mirrored goggles. Appreciate the community support!

Every time we come here, we get the best service and best quality sports gear!! Love T & B!!read more

This is the place to go for serious walking/running shoes…read more Mike was incredibly helpful in finding the right new walking shoes for me. He was patient throughout the entire process and took the time to make sure the shoes were truly comfortable, fit properly, and would work well for long walks--not just feel good for a minute in the store. I never felt rushed and really appreciated his knowledge and attention to detail. This is the place I trust when I'm serious about finding quality walking or running shoes that fit correctly. Thank you, Mike, for making the experience so positive!

Amazing Communication and top notch service…read more The Quality of the repair is unmatched.

Rating: 5/5 Stars If you're heading to Sports Basement…read moreBerkeley to gear up for the season, do yourself a favor and ask for BRANDON C. I came in needing a full "head-to-toe" setup for winter sports, and Brandon provided the kind of elite, professional service that is rare to find. His technical knowledge of snowboards, skis, and bindings is extensive; he doesn't just know the specs, he understands how the gear actually performs on the mountain. What really stood out, however, was his approach. He took the time to listen to my specific needs and concerns, making me feel both seen and heard throughout the process. I walked out (after 2.5 hours that flew by) not only with the right equipment but with the confidence I needed to get back out there. Whether you're a seasoned pro or a beginner, I'd recommend Brandon C. to anyone. He's a true professional who knows his craft inside and out. Thank you again Brandon C and SB and NIN.

I came here specifically to leave a review for Brandon, and it's clear I'm not the only one who's…read morehad a great experience with him. Buying snowboard boots is usually a daunting process for me because of my wide feet, but Brandon made it easy. His knowledge of boot fit and foot shapes was incredible, and he patiently walked me through what would work and what wouldn't - no pressure, just genuinely helpful guidance. I ended up with a pair of K2 Maysis boots, took them up to the slopes this past week, and they were excellent. Best boot-buying experience I've had. To Sports Basement management: you've got a star on your hands. Take care of him. Five stars all around.

I had a great experience at the store, thanks to Gage and Chuck. They were very helpful in guiding…read moreme to my new favorite running shoes. First time purchasing Brooks running shoes! Their attentive listening and knowledge made all the difference (and they were putting up with some customers BS). Thanks guys.

These guys are jerks. Wife mistakenly bought football cleats on clearance, not realizing there's a…read moredifference between soccer and football. She brought it back less that 24 hours later and they refused to exchange or refund. Could have done the right thing, but hid behind inflexible policy. Hope it was worth it jerks, you lost our business for good. We'll never shop at a Dick's again. The name is apropos, they are dicks.

Stopped in here because I had my rod and reel, but realized I was completely missing my spinners…read moreand tackle. I'm usually a surf fisherman, so river fishing is pretty new to me. I ended up asking the owner for some advice on how to get started in the local waters. He was incredibly helpful- not only did he recommend a specific spoon spinner, but he even took the time to show me the best way to cast and retrieve it for the river. This place is definitely a local gem. Whether you're a regular or you're like me and somehow managed to leave your tackle box at home, it's a great spot to drop by. Great service and even better advice!

Kayaking the Russian River is something I've had on my to do list for years. This summer, with the…read moreriver still flowing nicely well in to July, I decided to finally make it a priority for a weekend adventure. In reading, Yelp and other reviews all signs indicated that King's was THE place. I had stopped in the shop during other trips to Guerneville to check out their outdoor clothing and accessories, so I was familiar with them. I had decided on what's labeled as their Trip #2 on the website which is a 5 mile kayak (self guided) from Johnson's Beach to Monte Rio. I called and reserved a tandem kayak about 4 days in advance and was given a few options of a start time. I choose 11 am since we were driving in from the East Bay and didn't want to leave home too early. They were super friendly and helpful when calling and made sure we understood the trip details and were booking the right package for our skills and needs. A credit card number is required to hold your reservation. We arrived closer to 10::30 and luckily found parking on the street right near the shop-I was worried about that on a summer Sunday but maybe getting there earlier helped. The girl who checked us in was super knowledgeable and made sure she showed us a map of our route, which includes a small section where you need to get out of your kayak and walk it about 200 yards around the dam to circumvent it and then launch back in. We were provided a dry bag, paddles, kayak and life vests. They have you walk a few blocks down to Johnson's Beach and they meet you there with the kayak. This year, after the 2023 rainy winter, the river was flowing nicely-we had a mostly smooth paddle down the river. For quite a while we had quite a bit of solitude and it was so peaceful and lovely with the river and redwoods. Things got a little busier towards Monte Rio beach and downright chaotic as we had to navigate hoards of people swimming with no situational awareness of our kayak and others coming through. It was a relief to get past it and get our kayak to the boat launch. You call Kings as you approach Monte Rio to schedule your pick up. They were there for us to shuttle us back to Guerneville within 5 minutes of us leaving the water. I had the most wonderful day out on the river. We saw lots of water birds and turtles and for the most part it was a very serene trip, Highly recommend Kings and would 100% use them again. They know the river well and gave us advice about certain areas and seem like they truly love what they do!