The booking was very easy and smooth. Linci was accommodating and answered my emails very quickly. Our bus driver was the best- Mr. Brock. He was friendly, funny, kind and a very safe bus driver. We drove from Chicago to Springfield and everything was great! Thank you Mr Brock!!! read more

Great drivers! Prompt and helpful! Easy to book! I switched to Windy City after many years with a different company. They are professional and reliable! read more

Always outstanding service. Door to door. Drivers always professional. Fast and efficient. 04-23-26

On time (in fact a few minutes early) Salim is an excellent professional driver. Spotless car. Stress free ride to the airport. read more

Our driver was very nice and friendly. He was a skilled driver and we appreciated the easy pick up instructions.

Prompt and friendly service for airport transport. Windy city is our car service go to. They never let us down.

I would like to highlight a few drivers that made our event a success: Jefferson Jamar Adrian Kayata Markita Alisha Harold Along with all the dispatchers that helped make our event a success. We ran two buses for four hours from ORD to a Rosemont hotel, and then three buses during a two hour window back to the airport. Every single driver exceeded the standard I would expect. The professionalism and organization this company provides was evident and I would recommend them for use of 56 passenger shuttles all day long. Thank you! read more

They helped with my handicapped daughter and a cat ! Excellent service as always!!! Thank you

We had a terrible experience with Windy City and would not recommend this service. We booked and prepaid for 12 hours of continuous transportation for a group of 26 people, paying in full more than two weeks in advance. After just over 2.5 hours of service, we were dropped off and left stranded. We were told another driver would be sent, but no one ever arrived. It took nearly three hours for them to even begin trying to arrange a return. Ultimately, we had to secure a different charter company at our own expense just to get back. We requested a partial refund for the unused time (9 hours), which we felt was more than reasonable given the circumstances. Instead, not only have we not received a refund, but they also charged a card they had on file from a previous year for the additional 3 hours. To date, we are still waiting for resolution. There has been no outreach from management despite multiple requests. This reflects serious issues with both dispatch and accounting, as well as a lack of accountability. Extremely disappointing experience. read more

Driver was punctual and patient and we booked last minute! Highly recommend and will use again!

Windy City is very reliable and all the drivers are very courteous. We use them every time we travel.

Great service. Again! Always use them and have never been disappointed or had an issue.

Exceptional service! The driver, very professional, kind and friendly! I will definitely be scheduling a ride to the airport! Thank you for making my daughters evening! read more

George was great! Windy City always sends the best drivers. Professional and courteous.

Efficient and friendly service Always on time and keep you posted on driver. Have used them many times and have never had an issue. read more

Amazing service every time i use them and i use them a lot and will always use them .always on time an my drivers are fantastic people .

Recently, a group of four arrived tired and ill after a long trip to Japan. I discovered I made our limo reservation for the following day. Standing in O'Hare terminal 5, I called Windy City. They kept me on hold for several minutes, and then came back to say they'd pick us up in 5 minutes! My mistake and they covered me better than I could have expected! Thank you, Windy City! read more

Always a great experience using airport dropoff and pickup service. Always arrive at the scheduled time and the drivers are always professional. An easy recommendation for friends and family. read more

I have used this company several times. Always easy to book, prompt, priced well, clean and new cars, and the drivers are courteous and professional. Use this company, you won't go wrong. read more

I use Windy City regularly and they are always on time and great to deal with. Clean cars and friendly drivers

Dependable and reliable limousine service. Each driver was professional and friendly! We love that our base can arrange rides for us worldwide! So convenient!!!! read more

Great service the driver there 20 minutes early Driver explained how to pick up works at the airport so you get a text. Let them know when you have your bags,great personality. Will definitely use them again and again. read more

Windy City has been my "go-to" transportation provider for over two decades. Great drivers and very timely. -- Sam Shublaq is the BEST!! -- Thank you, WC!!! read more

We were significantly delayed getting to our gate and our driver waited for us. He was keeping in touch with us and an excellent driver. I have used Windy City on several occasions and they are always on time, very professional and easy to work with. My only choice for limo service. read more

Anthony was a great driver! Very professional and helpful. I highly recommend this limousine service

Adam our driver loaded our bags on his car equipped with sparkling and regular water. A new Cadillac Escalade, wonderful. He was very polite and engaging. read more

Great overall service. The driver arrived 15 minutes early and was very professional and curious. The car was super clean.

Reliable, on- time, ease of reservations, great drivers. I've been using Wndy City Limosine for my business and personal travel for the past 10 years + read more

Always excellent service. I have been using Windy City for years. They pick me up 15 minutes early. They always know exactly how long the ride will take. They usually take me home from a destination. Never a problem. read more

They're always on time and professional. I appreciate the auto-updates knowing a driver is on their way, and he or she always sends a text when they've arrived. Being a female who travels for business, it's peace of mind for my husband and I that I've always felt safe. The on-time track record (I've never been at an airport event waiting by myself) is a big part of that! read more

Windy City provided a wonderful experience both to and from Chicago O'Hare - the service is extremely reliable, and the service was top notch. I will definitely use Windy City Limousine again the next time I am in the Chicago area! read more

I have used Windy City limo for many years and always have a great experience with them. My last trip from the airport a couple of nights ago was no exception. Oscar R. timed it so he was outside as soon as we got our luggage. His car was CLEAN and his cheery disposition was really appreciated after a very long travel day. His driving was excellent as well. Another positive Windy City Limo experience. :) read more

On time and very professional. SUV was in excellent condition and the driver was very helpful and polite.

Excellent driver, on time, very helpful and professional. Anticipated our needs and assisted with very heavy luggage.

Professional driver and also accommodating. We always use Windy City Limousine for our travel needs.

From reservations to pick-up and drop-off Windy City is always reliable. Drivers are always professional and on time.

Always a smooth transaction, great communication. Clean cars, respectful drivers. I don't reach out to anyone else. The ease at the airport is well worth it. read more

Always a safe and professional experience with Windy City and shout out to George who's simply the best!

I have used them for years and they are reliable, always on time and drivers are friendly

Shahid was awesome and found me something to eat late jight very patient and got me home safely!