Wine Story is such a pleasure to do business with. The employee was definitely friendly and helpful. I caught her coming up to greet me in one of my photos. After my purchase I don't think she was having a good day. When she went to ring up my purchase her computer register wasn't working. I left her more than enough to cover the advertised price. I'm not sure how she managed. There's a pretty good stream of customers coming in. Sad to see that happen to a sweet employee. The Story is that it's clean and much better stocked than the last liquor store I visited. The prices are better too and you get a discount with Yelp check in! I'm sure I'll return for gifts or when I run errands for my drinking buddy! read more

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Horrendous. New mgt (Asian guy) and the ees he hires are constantly eating or on their phones, and know nothing about wine or even that white wine should be refrigerated. Owner only hires Black women who know nothing about wine so he can exploit them or illegal aliens who do not speak English at all. Store can be closed in the middle of the day for 1/2 hour due to a bathroom break. Store is being reported to the authorities. Used to be much better. If you look they have not gotten a good review in 2 years. read more

Disclaimer I am not an alcoholic but this place will never let you down lmao they have classics and keep up with the latest trends in spirits. 1942, Ace of Spades, Cristal are my go to's here. When my friends come over they name certain spirits like Casa Migos, Don Julio (the square one). They have it. I remember I had to buy some Taylor Flaggate for my attorney and they had it. Very spacious it's not a shoe box in there. Great fridges too there's plenty opinions you can easily spend 20 mins in this place browsing the shelves read more

Now this is a story with a happy ending! We all enjoy a happy ending, right? Not the massage parlor type! Get your heads out of the gutter! You nasty! This is the kind of booze store where it's a pleasure to shop at. Super organized, clean aisles, with friendly knowledgeable staff. Wines are labeled with categories to choose from. So many terrific reds here if that is your thing. My Wine Story definitely comes with a happy ending! read more

Wine Story - the outside of a wine shop - Beer, Wine & Spirits Near Me - New York, New York

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Great selection and prices. Friendly staff. Make sure you sign up for their loyalty program!

Love Wine Story! The staff is always so friendly and happy to help if you have questions and the store is well organized and always spotless. They do delivery too! read more

I typically have a great experience when I stop in since most of the staff is friendly and ready to help. on my most recent trip that wasn't the case but I get it, we're human. They pretty much always have what I need and they're close with great hours which is a bonus! read more

The staff is always friendly and remembers you when you come in if you're a frequent customer. Lots of selections of everything you would ever need one of my favorite liquor stores in New York. They also deliver for free which is amazing read more

This store and the people that work there are wonderful! I walked in and everyone was running toward me. Earlier in the week they informed me the price of my wine went up by $2.00. In fact they had the wrong info and made sure I knew my wine had not gone up in price and apologized. How nice was that! Herman and Bowden are always helpful with suggestions that turn out to be great! They never try to oversell. Check it out, a nice neighborhod liquor store! read more

Great wine shop. Super nice owner and employees. Great red selection, built out the Spanish section quite well. Small but mighty. Solid Pinot, Italian, French, cab, zin. Poor white selection, only one Albariño choice, rose selection could be improve. Overall solid place. They have this amazing back area which seems to be wasted but could totally rock out with wine tasting back there. Surprised they haven't taken advantage of it. Solid place. Would recommend. Good customer service. read more

Nice selection of Rose at reasonable prices. Dog friendly and staff is personable. I'll return.

I like this place, they deliver! They no longer have a spirit that I like. Maybe because of low sales. The wines and champagnes are priced well. They always seem to have a sale. Some of the cashier's are nice, others don't seem to care. I think I signed up for a points situation or entered my name in their database when they first opened, but I haven't heard a peep about it since that time. As long as they have what I want, with the exception of my favorite rum, I'll continue to go here. It's convenient and they haven't yet been rude. read more

Usually when I walk into a liquor store, there are boxes all over the place, the people working there don't know their selection, and I end up spending way too much time trying to find he perfect product. Not so at Wine Story! The aisles are clean and the workers are great-- they always know exactly where their stock is and are extremely helpful when I'm not quite sure what I want. There are tons of liquor stores on the upper east side, but if you're not doing your shopping at Wine Story, what are you doing??? read more

The staff is great! Very kind and helpful. Reasonably priced too! One of my fav ues wine shops.

Friendly, young, fun and knowledgeable staff (especially Maria). Usually go to 77&3 because it's on the way to the subway but the detour is well worth it. Much larger selection (can't even compare) and a lot of specials that are the best prices in the neighborhood. Highly recommend. read more

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Wonderful store with excellent choices of wine and amazing prices for Champagne! I really enjoy going to this store, people who work there are very friendly and helpful. read more

Big selection of wines and spirits, a bit on the expensive side but the store is very nice. Friendly staff who are helpful with suggestions.

There are a lot of liquor stores in a 3 block radius of this place. Probably about 4/5 and do yourself a favor and don't go to this one. They are so unfriendly. Unfortunately ive made the mistake of going here on a few occasions but this time was the worst. if you need help with something they will basically tell you to take a hike. Ridiculously overpriced, don't acknowledge you when you walk in and on top of it I got the worst bottle of wine I've ever tasted and they had me come trekking back in the snow only to tell me that the wine was fine and sorry if i didn't like but they refused to exchange it (even though I previously walked around for 20 min trying to get someone to help me and no one would). DONT GO HERE IF 0 stars was an option I would give them it. Gracie's wine on 84th and York, crown wine on 2nd and Yorkshire on 85th are much much more pleasant, professional, and better priced. Oh and the guy at the counter refused to tell me when the manager would be in next and claimed he "didn't have his number" read more

What an awesome little shop! Popped by there to buy a nice bottle of wine for a "friendsgiving" dinner party and was pleasantly surprised by how helpful management was. Happy addition to the neighborhood! read more

I've been here a handful of times to pick up rosé or bourbon on the way to a friend's apt around the corner. Great selections of both +super helpful and friendly management. read more

Sadly, my experience after visiting Wine Story is congruous with the other reviews about poor customer service. The owner is a young woman whose demeanor was terribly condescending, snobby, and degrading. I have a pretty tough shell for rudeness, but her affect made me very uncomfortable. My visit to Wine Story left a bad taste in my mouth, although it was not from their cheap, overpriced wines. There are so many other friendly and accommodating places in the neighborhood where I will gladly bring my business. No one should ever be spoken to or treated the way I was. read more

Great wine store, wide selection and Sydney helped me pick a wine that was just perfect! Definitely recommend

I was out for a walk with my best friend Gigi. Sadly I left my purse at home. We happened on this liquor and wine store and I started taking pictures for my boyfriend because he is a true connoisseur of whiskey. Maria happily helped me out, educated me, then found that special something what I was looking for. Maria, put it aside for me. Such a great experience and I look forward to coming back! Thank you Maria:) read more

Best prices I've found in Manhattan period. Customer service is alright, nothing special, but the prices have yet to been beaten and I go in every wine store I walk by. I recommend. read more

GREAT service! My first experience w them I ordered 2 bottles delivery, arrived within like 15min! And a cute "happy Monday" note on the receipt! Super friendly, my new wine place for sure! read more

I like to give people the benefit of the doubt, but my experience at Wine Story - in contrast to the others - was one of very poor customer service. I went to the store on a Saturday morning and was one of only a few customers present. Despite the fact that I was clearly looking a little lost trying to find a particular drink, two woman sat behind the register without so much as a glance towards me. After a few minutes searching I did ask if they carried a particular bourbon and was given a brash "nope" one-word answer. I then said "well, do you carry something similar or have any recommendations" and was again given a "nope." I can forgive the fact that they let me wander a little bit without assisting me, but the rudeness in not so much as giving a recommendation to a would-be paying customer is deplorable. These girls clearly had no interest in helpingThe neighborhood features many liquor stores with pleasant employees so it might behoove Wine Story to put on a smile and actually help customers. read more