The price of the wings is totally unreasonable and I will make my wings in my air fryer from now on...... this is getting ridiculous now!!!!!! Keep your shrimps wings read more

The service was good. The two ladies were nice and offered great customer service. The food...not too good. This was our first time here. We waited 35 minutes for our food. The wings were cold and over cooked, the breadsticks were also over cooked and hard as a rock. Now the beer, GREAT PRICES! read more

I came here because I was craving wings for the playoff football game. First time here but I will definitely be back!! Extremely clean, nice beer taps, and most importantly wait staff were so nice and helpful. Jenn assisted me and gave me the run down. She told me I would be back and she told no lies!!. The wings were sooooooo flavorful. They tasted like they were smoked. I ordered three different flavors to get a feel for if this was going to be my new wing spot.....AND IT WILL BE!!! They were delicious and the blue cheese dressing was the best I've ever had!! The wings re-heated well for leftovers and the taste was still good. Not too many wing spots can do that. Good spot to chill, watch sports, eat a few wings, and sip on some beer. read more

Wing Factory - Very nice counter with LOTS of beer!!!! Yummmmm - Chicken Wings Near Me - El Cajon, California

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I ordered a bunch of food here and everything was so delicious! The chicken wings are tender and juicy, and the sauces are so flavorful! My favorite chicken wing are the salt & pepper chicken, it's so good! You need to get this when you're here. The garlic Parmesan and mango habanero is also really delicious! Another favorite item are the Buffalo chicken fries, they are so delicious-- especially when you dip them with ranch. The pulled pork sandwich was also super tasty. The pork is so soft and moist, and the sandwich is super flavorful. Overall, this is a solid chicken wing joint! Would go here over Buffalo Wild Wings any day. The chicken quality is great, and so is the customer service! read more

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This place is great! The wings are excellent and the service is amazing. The hostess was very helpful with recommendations. She was very knowledgeable about the menu. I ordered the regular wings with the tropical thunder sauce and the atomic sauce. The tropical thunder was a nice mix of sweet fruity flavor and spiciness. The spiciness has a bite to it. The atomic wasn't really atomic. I was actually disappointed in both the flavor and spiciness. If it's called atomic, it should be around a 5outof5 in spiciness, but I would say it's around a 3.5-4. makes sense that it's not a 5 because very few people would order it. That's not the big thing though. The hostess let me taste the sauce alone and it was delicious, but when it came out with the wings, there was very little sauce. It was all dried off and you could barely taste it one the wings. If they could fix this, I would highly recommend this flavor as well. The hostess highly recommended the chicken tenders. My friend got those. Oh my god. I should have went with the recommendation. They are AMAZING! They are juicy and crispy! The tropical thunder was good, but my favorite so far is the lemon pepper. I'm definitely going to have to come back to try the other flavors as well as get some more of the lemon pepper chicken tenders! read more

Theirs wings are ALWAYS on point! We used to be Wingstop & Epic Wings people but now we're all about Wing Factory. Traditional wings are our go to. They're cooked nice & crispy and they are NOT stingy on the sauce. Their Mozzarella & Zucchini Sticks are so, so good too. And their Ranch & Blue Cheese dip?! Delicious!! Highly recommend to anyone who's a fan of wings. read more

I wanted to come here to order in person because to me that's the best experience for any news establishments I visit and wanted to check out their customer service and so forth ..so here's my take on this joint: The pros: I love the fact that they open during a pandemic, the place is absolutely beautiful inside, nice and simple decor and I can't wait for us to fully enjoy our dining experience in a safe, clean and inviting environment. There are lots of menus posted on TV's, on the counter tops and to go menus. Social distancing reminders are on the floor and on certain tables. There's several hand sanitizer available. There was a lot of staff in the front and also several could be seen in the kitchen. Most of them were wearing their mask properly that includes covering their mouth and her nose. One lady in the kitchen uncovered her nose, but at least her mouth was covered. I was asked several times if I had already placed my order which I did. I was greeted multiple times. And I felt welcome and was asked that I hope that I come back and I enjoy my meal. THE CHICKEN TENDERS were very good. One knows when they're getting kind of like that rubbery chicken but this tasted very fresh, slightly moist, it was just some good chicken and it was breaded then. I can tell that if I did not get the honey barbecue sauce on the tenders then they'll probably would have been crunchy but when drizzle with sauce they were still good. MY ISSUSE is that it could have used more honey barbecue sauce. Lots of options to choose regarding sauces. The RANCH is soooo delicious and thick!!!! The french fries are nicely seasoned and delicious even after a briefly car ride home. They offer soda, Horchata, lemonade and a plethora of drinks. The cons: There was a lot of confusion upfront. There's several young people working and I get it it's a new establishment and then working out kinks and things. But sometimes it felt like the right hand did not know what the left hand was doing. A gentleman had already called in his order because he said online it said that his salad did not have feta cheese, but it was on their. He worked it out with the people on the phone and they made him another one before he arrived. A female staff came from the back and didn't know about that returning customer and the new salad. She asked him multiple questions when he arrived with his sales and the person had to re-explain it and then the tall male staff was back at the counter area and told them the salad was ready and handed it to the customer. The staff created some unnecessary confusion and shows that they're not really communicating with one another. I feel like if you're going behind the counter and you're ready to serve people then communication needs to be key. Seems like there was quite a bit of confusion with online orders and multiple people had to be involved to work it out. Also, when that male staff behind the counter took back the customers salads and he was going to give it back to the kitchen as he asked his coworker what to do with it. She had to tell him to throw it in the trash. It's a little concerning to me that he was going to take back someone else's food and put it through the kitchen window when it should've immediately went to the trash. He eventually threw it away. Could have be the owners wife I'm not too sure who she was but she was on the floor having a private conversation on what could've been the business phone. I was too busy taking in the environment and taking pictures to get the details of the conversation which I could care less about, but that kind of stuff can take place away from the front. The CHICKEN TENDERS lacked honey barbecue sauce on most of the pieces they gave me. The chicken itself really isn't seasoned with anything and without the sauce sitting on top it kind of tasted flavorless. My best piece of chicken was the one on the bottom that was completely covered in sauce, but not over the top, it was great because most of the sauce settled. Thankfully I had some Sweet Baby Ray's at home so I doctored it up!!! The breadsticks were kind of too thick/dense. They were wiped with butter and had some Parmesan cheese sprinkled on top. Also what I didn't like about the breadsticks is that my chicken came out and I had to wait for breadsticks to be made which was no problem. But the gentleman who put my three breadsticks in the bag did not sanitize his hands or wash them after returning someone's food that was made wrong order, even though he got tongs to put the bread in the bag there was no hygiene friendliness in between. In general in between transactions no one was sanitizing their hands or washing them. IN ALL, I will definitely come back because I enjoyed the chicken because it was good. I want to try their wings and other sauces and heard the lemon pepper and Parmesan are really good choices. And the ranch I'm definitely a fan with the fries, I'm in heaven!!!! read more

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This spot is really slept on need to go try it. Sam is really great.. she is always on point and always meeting expectations. The customer service is well recommended. The food is pretty good better than any other wing joints in San Diego. read more

Jenn was so nice! And the food was filling, delicious, as well as not too expensive. It was clean, the music was great, and she made sure we were satisfied with everything according to our taste. Will be coming back in the future read more

This spot is the place to be! Definitely one of the most new and most valuable places in Rancho San Diego. It's such a fun, upbeat, respectful & delicious place! Right when you walk in you're welcomed by the amazing Jenn who treats you like her own family. She explains the menu... oh the delicious menu!! It's filled with so so many treats, you can never go wrong with anything you order here. And my tip to you: get the blue cheese! I normally hate blue cheese, but their house made blue cheese... *chefs kiss* Everyone needs to come try them out because you'll definitely be addicted!!! read more

Wing Factory - Chicken Wings Near Me - El Cajon, California

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Great service and great deals on wing Wednesdays. The taco special is the best deal around on Tuesdays and Thursdays!!

This place is amazing wings was so good Service was to the top Alex very nice guy and I hope the owner see this message read more

The service and food were amazing! Thank you SAM for helping me and daughter last night and my compliments to the chef! The wings were perfect! I will see you guys again soon! read more

Came here twice now. I definitely prefer their wings to any other wing place because they don't drown your food in sauce. First time I ordered buffalo shrimp fries it was good but my fries were a little soggy which might be a little expected due to it all being on top and I drove 5 min to home. I still would order it again. Both visits everyone who worked here were very pleasant and helpful. You could see them wiping down surfaces often which was great. My last visit I saw one girl kind of swinging peoples bag of food when giving it to them but it's not the end of the world but I prefer mine to not be swung all over. My recent visit yesterday I got the 1/4 rack and wings quick combo. The ribs were less than desirable I probably wouldn't order them again. I know they probably make them earlier in the day but the bbq sauce was just thrown on top and it was not good at all. The wings I got were mango habanero and they were really good. Super accommodating that I wanted all flats and I asked for well done- they weren't really well done but it was okay that I ate them. I would definitely return. read more

Best happy hour in San Diego. I'm here most Tuesdays and Thursdays for their $2 tacos, almost as good as what you get south of the border. They have tons of options for the wings that I'm working my way through on their awesome wing deal on Wednesday as well. Their atomic isn't as hot as I'd like but the flavor is great. The staff are always super helpful and always attentive. jenn, Jacky and Yanitza have always gone above and beyond to make sure I had a great time. Would definitely recommend stoping in for a beer and some food. read more

3 stars because the food is ok, but the service was awful, customer service was extremely lacking

Not a great experience. Long wait for just ok or bad food. They had terrible service, just ok wings, bad breadsticks and fries, and all of tables were dirty. read more

Ordered; Chicken and Fries combo and a Blue Cheese Burger and a couple of beers. One beer was flat..traded it for a better choice! Redeemed!! The fries and chicken were easily shared between two, especially because we were going to share that burger as well. Everything was so tasty. The burger was full on delectable! And all the staff were pleasant! read more

Always being taken care of and checked on. Can't appreciate this place enough. Thank you JEN AND SAM. read more

The wings were cold, and the meat was dried out. It was so bad that I asked for a refund. I can not give less than a star otherwise I would.

Quality isn't consistent. I'd give less stars but I have enjoyed this place many times in the past when it was great! Im not sure if they've changed the recipes recently and the chicken quality but the last order was definitely not what we expected. Salt and pepper chicken was terrible and the tenders were overly greasy and the flavor was way off. Service was fine, younger staff but they do well enough, overall fun vibe Inside, sports bar vibe. read more

I have not eaten the food! This review is strictly regarding the beers served. I have tried this maybe three times, and each time the beer tastes spoiled or like the lines are dirty. I learned my lesson and won't be back for the beer, although cheap they taste gross. :( read more

I love this place, great food and great customer service! I love the wings and boneless wings

Their Wings & Fries were freshly made unlike other places that taste reheated . We always get greeted by cashiers and servers , this time getting free soda for our kids ! Definitely a chill spot to drink a cold one while watching any sports game or just simply have a nice family lunch / dinner . read more

Sam, Jen and the rest of the team give an amazing service. I come at least once a week and never disappointed with service and of course the WINGS!!! I highly recommend Wing Factory to everyone.. I would have posted a picture but ate all my food too fast. Next time!!! read more

My 17 y/o son and 15 y/o daughter forced me to get them 2 orders of tacos tonight (Tuesday) after seeing their story on IG...The quality of food is VERY good and authentic, not greasy and who can beat 4 tacos for $5 in this economy? It's a steal! Customer service is an A + and I was informed that this special is known Tuesdays AND Thursdays! I think they have shrimp tacos too for cheap. We'll definitely be back! Support local small businesses!!!! read more

Sam is awesome! She did such a good explaining current deals & prices. Great customer service skills! Give her a raise read more

Dude honestly if there was a way to give this place more than 5 stars, I would. The restaurant is always clean, the staff is super friendly (shoutout to Jenn), and the value of price to quality is insane. Wednesdays definitely get busier than other days but just pull up and have a beer, not too bad of a wait. I absolutely love the prices here and the tacos are nothing short of great (adobado especially). I come here at least twice maybe thrice a week! Thank you Wing Factory! read more

Wing Factory - Adobado tacos! - Chicken Wings Near Me - El Cajon, California

We tried this Wing Factory at Jamacha road in El cajon , its a 30 minuites drive away from our house but its worth the drive . My son and his bestfriend enjoyed the food here. The moment we got in , theres a Menu already posted at their wall for you to check their menu , we got greeted and seated right away . They are nice here and helpful and the place is clean and they have a lot of T.V inside . So we decided to get 4 Pulled pork sandwiches and 4 plate of chicken wings with French Fries and bread stick and veggies on the side . The food came out fast and Portions are good size . The Pulled pork sandwich is so delicious and i only had only eaten half of my pulled pork and im already full , its too heavy for me the amout of meat in it . The chicken is nicely seasoned . We will definitely going to be back here again to dine in . read more

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the food is always very good and they make sure you get your money worth. good customer service and the employees are always a joy to talk to and interact with. theres plenty of seating in store and the restaurant is clean. read more

Wing Factory - Buffalo Chicken Fries regular - Chicken Wings Near Me - El Cajon, California

Came in this place for the first time and to try their wings. First off, I see why this place is completely dead on a Friday night. There were 4 people in here eating when we walked in. I stood at the counter for 5 min waiting for my order to be taken and this girl is just placing orders looking at me like I'm strange for coming into this place. After 5 min, she goes on to say, sorry for the wait, what can I get you. Phone ringing and she's just standing there, meanwhile her co-worker is just standing there twirling her hair. My order came out, I asked for mild, and she thought I said Original (Hot) Mac and Cheese was cold, and breadsticks hard. What a joke of a Wings place. Maybe a bad night, but I'll never return. read more

The wings are huge and tasty. But I'd like to say that this place is only worth it if you come for happy hour. It's 75 cents a wing (traditional or boneless) so a 10 piece will run you a little less than $10. But regularly, a 10 piece of wings (traditional or boneless) is $22. You really got me messed up if you think I'm ever paying 22 dollars for 10 boneless wings. read more

Wing Factory - Chicken Wings Near Me - El Cajon, California

Good local spot for wings. Made Fresh and the establishment looks clean. Easy 5 stars. read more

The customer service was so good and the food was amazing and the restaurant it self was so cool thank you read more

Wing Factory - Family meal - Chicken Wings Near Me - El Cajon, California

Price for the combo and family meals are worth it! You get fries a side and a 2l soda!! It's a good deal and the quality id compare to wings n things. Definitely coming back read more

No good. Had the cashier take my $20 and gimmie barely any change. Tried to pay with card at first but somehow transaction got canceled when tried to break a $20 too tip, also. She fumbled around with the $20 saying that she couldn't break it. And ended pocketing $9+ on a $11 combo. Hahah. Dangit. It was a long day too. 0/10. read more

Love this place!!! Best thing is the service we get from Sam, she's awesome!!! Wings are the best!! Sooo good, beer is cold, yummy fries, everything on the menu is delicious! Ask for Sam when you visit! read more

Wing Factory is bomb Been coming here for some time and it never fails! Buffalo Fries are the best with a refreshing ice cold beer!! I highly recommend Wing Factory. read more

First and foremost everyone needs a manager like Jen at their restaurant. Customer service will make or break business and Jen went above and beyond for our team party. She was fast in her responses via text, she made the whole process easy and her staff delivered amazing service. What more can you ask for. Her team was on it with taking and delivering food orders. The food was amazing as usual. A lot of people were wing factory first timers and were raving about how good the food was. The service was so legendary we're having our little league party here at the end of the month. Thank you Jen and your team of angels!!!! read more

Wing Factory - Team party @ Wing Factory - Chicken Wings Near Me - El Cajon, California

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Super disappointed! My to go order was completely wrong but to top it off they asked us what dipping sauce we wanted and they didn't even put it in the bag. How can I eat wings without ranch lol We got a combo and the girl at the front didn't even give us our drinks until we realized it came with the order and asked. I had high hopes for this place, bummed out. Not to mention the eating area outside was completely trashed . Hoping others have a much better experience. read more