The grilled red snapper was good and the service was too. The gentleman who serviced me was very…read morepolite especially when I asked if they gave Sr Citizen discount which was no

I got Italian beef it was ok it used to be so much better and where is the cheese I don't…read moreunderstand. The service was good

Food : they messed up on my order they gave me all boneless wings to be specific I ordered 10…read moreboneless and 20 bone - in. Ambiance : Your average wing stop. Service : Good

I order carry out from this location very often, I would have to say about 5 times a month. I have…read morenever had any issue with my orders, or the quality of my food. 9 times out of 10 I place a mobile order when ordering from Wingstop because it can take a little while to freshly make your fries and your wings. This location has never missed the sauces, I always get them when I add it to my order. The wings are always perfectly coated in their sauces, and the staff is always pretty kind when I come in to pick up my order. I'd also like to make an honorable mention that the food is always neatly placed in the bags, and the bag is always sealed with a sticker. This is perfect. Today I actually ordered at the register, and the woman read back my order not only as I was telling her what I wanted, but after it was all complete too! She triple checked that she placed in the order as I asked. Portillos does this at their drive thru, and it's an amazing reassurance for the customers. It's always pretty cold inside which is actually nice, because it's summer and I've never been in a colder restaurant before! The inside is always kept clean, especially their drinks station. The only thing I always find odd about this location is that they don't have a garbage can, so if you eat inside you have to throw away your garbage outside, which is shared by the neighboring Dunkin. For a Matteson restaurant, it's sure well polished! Clean, has a kind crew, and well managed.

I come just for the chicken. It's a long wait so call if you can. The fries -no matter which…read morelocation are an after thought. Meaning they are never fully cooked nor are they good so I always pass on getting them. This location is clean and the man behind the counter is always friends and helps out on register if the other is on a call. I have had the catfish before and it is okay. Not sure what a pizza puff is but I will give one a try one day....maybe! There other sides like coleslaw (eh) okra and mushrooms so they have options. The hot and bbq aka mild sauce is decent so I always get it on the side. Otherwise it gets drowned in the sauce which is just not my preference.

I specified that I was stopping by for the first time and would like for my food to be hot...the…read morecashier who was nice turned around and said it to the cook...I then waited 30 minutes for cold chicken and fries and hot fish...I was highly upset...I didn't even turn around I was so disappointed

I will not support a business that passively disrespects me and assumes that my time is…read moreunimportant. I ordered food online. Came in 25mins later. I told the host ( older light skin lady with braids ) my name for the order... she said that it would be a few more minutes. Cool...me and my son went outside and sat at their tables to wait. We waited for about 10 more minutes and then went back in again to see if our order was ready. The same host came up. I reminded her of my name and she saw it was ready. Right as she turned to go get my food from the back, another lady came in behind me. The host stopped and asked the lady behind me if she had an order placed already which was no... the host then stopped short of going to get my food so she can start taking the lady's order behind me. If you know I've been waiting longer and I was in front of the lady that just came in, why not say " give me second to get her order bc she's been waiting and I'll come take your order". Duh... Thats not only common sense but common courtesy as well. The guy that was working there saw what she did and was like I'll go get her order. That host knew I had been waiting there for my order and knew that the lady came in behind me; however, she treated me like I was unimportant or my time was unimportant. No thanks. That was my first and last time going there. Do better.

I had a wonderful dinner with my mom and dad here tonight. The food was hot and fresh and came out…read moreexactly as we requested. And Lovely did a phenomenal job serving us. Overall, this is a super cute and very CLEAN Harold's if chicken is your thing!

I got a 4 piece meal, four whole wings, fries, and a drink. I gotta say, it was pricey. The chicken…read morewas kinda salty and the fries weren't even hot. I waited like twenty minutes for my food. The service was good though, the young lady was nice. I'm not going back, it just wasn't worth the money.

The Cashier attitude might have been DRY but those wings wasn't…read more No seriously. Got there around 12 afternoon got quick lunch. It was my first time trying them. I was the only one there. So not busy at all. I ordered the Buffalo wings and Lemon pepper. The wings was a bit salty but decent. I'd def come again to try other things. I wasnt sure if the man at the register was the owner or not but he was super dry, short and looked like he didn't want to be there and they just open lol. I'd suggest to get someone at the front that's a bit more inviting.

I've been eating ALL OUT for awhile I love the way they cut there tips and how tender they are and…read morethe being able to see the grill being used I used to like their sauce up til recently it's changed and I don't like it I guess I'm going to use my own sauce.....

The slab of ribs were meaty but not too smoky. The mixed sauce was okay but not great…read more The French fries were crispy and delicious. I expected a more smoky taste to the ribs since they are being smoked outside. Overall the meal was okay. I will try the food another time.

I remember Krazy Hog from years ago when they were in a different South Suburb. The food was good…read moreand worth the drive off the map. Driving out to the South Suburbs from Downtown Chicago in congestion and construction is murder. Nevertheless, the drive to Krazy Hog was worth it. I ordered barbecue rib tips since they were out of baby back ribs. The tips were good. I give high marks for the sides. I didn't check to see if they had corn muffins. If they did, they would have been perfect with the meal. The restaurant seems to get a lot of takeaway orders. There was a constant flow of customers the entire time I was there. If I lived in the neighboring area, I would probably order from them frequently. They're worth it.

Customer service is very lacking. The young man at the counter doesn't greet customers. He was…read morekinda rude. I got the chicken tips that were dry and the sauce wasn't good. There are better barbecue options out and I won't be going back.

Absolutely terrible experience with Sharks Fish & Chicken…read more The catfish I ordered was loaded with bones--so much so that it was nearly inedible. It felt like zero care was put into preparing the food properly. What made it even worse was the customer service. I called to let them know about the issue and asked for a simple exchange. Instead of taking responsibility, the man told me I'd have to pay "half price" for something else--but then quoted $9.99 on a $13.99 meal. That's not even close to half, which felt dishonest and like they were just trying to get more money out of me. Between the poor quality food and shady, unprofessional service, I will never come back. Save your money and go somewhere else.

Very poor service and management would not suggest going in there you do not get what you pay for…read more Please check your food before you leave.