Hard working couple deliver good food. They have reasonable…read moreprices and great attitude.

The service here is spectacular. I had the 'Boat' and it was excellent…read more I highly recommend this place.

We ordered a large order togo. The food was okay, but a bit expensive for what you get. The pickup…read morewas quick and easy. With only a few somewhat healthy options in Longview, this is not too bad.

I really need to check my orders before I leave this restaurant. EVERYTIME they forget something…read more This time wasy Brooke. I live in Gilmer so I am not about to truly around and go back to get my missing food. Good is expensive enough and then to not get what you pay for .... Not happy here ...

Desperately need updating inside. For the prices they charge it should not feel like stepping into…read morethe 90's.

They stopped serving the beef stew at least 1or 2 yrs ago to supposedly improve the recipe. but, I…read moregot it yesterday and it is awful. they put something sweet in it! Just can't eat it now. It was great before, now it's inedible! Very disappointing

What a breath of fresh air! A chance to write a raving review. I can't say enough good things about…read moremy recent experience at Schlotzsky's in Longview, TX. In today's world, the bar has been lowered so far that the expectation is to receive poor service from employees who couldn't care less about you, food that is subpar to say the least, and a restaurant that is filthy at best. Imagine my shock when my wife and I walked into this Schlotzsky's and the place was clean and bright. It was clearly something else before they took it over, but there was obvious pride in the cleanliness. The gentleman who greeted us looked us in the eye, had a genuine smile, and was incredibly polite. He asked to take our order and if we were having a good day. He was actually... well... NICE! It was a very pleasurable experience. We ordered, grabbed our drinks, and didn't have to wait long before he brought the food to our table. Again, he was smiling--like he actually enjoyed his job. He made sure we had everything we needed before leaving us to eat. Mind you, we lost our "local" Schlotzsky's and had to drive about an hour to get to this one. We usually eat there once or twice a month, so I know what to expect. This sandwich was a step above. Maybe it was the euphoric high from experiencing good customer service outside of my normal haunts, or maybe it was just the fresh ingredients and the fact it was warm from the oven. Either way, it was good. If you like Schlotzsky's--or if you're like me and try to only frequent places that provide exceptional service to the people who give them a reason to have a job--you need to try this place.

Schlotzsky's Longview--you've completely restored my faith that great food and outstanding service…read morestill exist! The young man who took our order was truly exceptional--friendly, polite, and genuinely welcoming, with a smile that made the whole experience even better. Honestly, he's the kind of employee every place hopes to have. We'll absolutely be back. Even though we're about an hour away now (since our local Schlotzky's closed due to declining service and food quality), this location is more than worth the drive.

Can someone tell me what the heck is going on with roost these days? The last two weekends we have…read moregone in there and breakfast will take up to thirty minutes to get. People are walking out. Ok Mother's Day I can understand but today the place was moderately busy and still 30 minutes to cook eggs and toast?

This small hip eatery is a locally owned restaurant. It is super casual and you order up at The…read morecounter. They did forget my pico de gallo with my omelette. Overall I would say it's a decent restaurant for the area. It's pretty much self-service but they do come and clean up your plates at the end. Would recommend for breakfast.

We live in East Texas, where there are plenty of restaurants to choose from, and we've eaten at…read moremost of the local spots and many in the surrounding towns. My husband challenged me to find somewhere new, and Yelp led us to Fat Boyzzz in Longview, TX. I'll be honest--I'm not usually a soul food fan, so I wasn't especially excited about trying it. But my husband had been craving some good soul food for a while, so we decided to give it a shot. The restaurant had excellent ratings and reviews, but I was still a little skeptical. When we arrived, the place was packed, which is usually a good sign. Thankfully, we were seated right away. Our waitress let us know upfront that there would be about a 30-minute wait for the food. Our first interaction with her was a little rough--she seemed stressed and was somewhat abrupt while taking our order. My husband was initially put off, but he was determined to get his soul food fix. Now, whenever I see grilled liver and onions with brown gravy on a menu, that's what I'm ordering. I'm a Luby's girl through and through, and until today, I would've said nobody does liver and onions better than Luby's. Fat Boyzzz changed my mind. The liver was sliced a little thinner and wasn't quite as tender, but the flavor more than made up for it. Every bite was absolutely delicious. And that's not even the best part. The mashed potatoes and brown gravy were phenomenal--rich, flavorful, and pure comfort food. My husband ordered the fried pork chops with mashed potatoes and cream gravy. The entire meal, all he could talk about was those mashed potatoes. Between bites, he'd keep saying, "These mashed potatoes are AWESOME! This gravy tastes just like my Naw-Naw's gravy!" My husband is a big, burly guy with a deep voice, and hearing him repeatedly praise the food while happily devouring his plate was entertaining all by itself. This was truly food for the soul. We left full, happy, and completely comforted by a fantastic meal. Fat Boyzzz has definitely earned repeat customers in us, and we'll absolutely be back. Highly recommended!

So I come here from time to time, but this time while on my lunch break, I ordered a Bacon Chicken…read moreRanch baked potato. So NO RANCH, NO FORK. I'M SOOOOOOO UPSET. IT WILL BE A WHILE

Newk's is one of our favorite eating places! Clean, nice restrooms, friendly efficient service…read moreand great food!

The pizza was the best part for my kids. It was our first time visiting, and we were excited at…read morefirst, but the experience quickly became disappointing due to poor customer service. The server brought out only half of our food, and we waited about 10 minutes for the rest. We were told to wait because she would bring it "right back out," but eventually my husband had to walk up and get it himself. Spending $50 on a meal and not being able to enjoy it was frustrating. Our sandwiches were barely half portions--we ordered the turkey avocado, but there was far more avocado than turkey. My husband specifically asked for certain items not to be added to his salad, yet they were included anyway. I also asked for no ranch, but my salad was drenched in it. The restaurant was clean and busy, but we felt unseen and forgotten. Unfortunately, because of this experience, we won't be coming back.

Had their great burgers and fries. Always consistently good food. Of course I had to visit their…read moreoutstanding bakery for oatmeal coconut cookies. Their pecan pie is the very best along with their Italian crème cake. I've never ordered anything I didn't like. Highly recommend.

Dang!! Butcher Shop, you need to do better. Customer service matters, and paying customers…read moreshouldn't have to deal with rude, disrespectful employees. We stopped in on Thursday around 5:30 p.m. hoping to grab some salted caramel cookies, but they were sold out. So my husband ordered three Heath cookies and three white chocolate macadamia nut cookies instead. When the employee handed us our order, there was only one white chocolate macadamia nut cookie. My husband politely let her know that he had ordered three. Instead of simply saying, "Oops, let me fix that," she immediately argued that he had only asked for one. When he asked for the other two cookies, she gave us an obvious attitude. I honestly don't understand why. It's not like we were asking for free cookies--we paid for the other two. Maybe she was annoyed that she had to ring them up separately, but regardless, that isn't how customers should be treated. We stayed polite the entire time. We didn't raise our voices or give her any attitude back. It was disappointing to be treated that way over such a simple mistake. Experiences like this leave a bad impression, and my husband said that was the last time he'll shop at this location. The really disappointing part is that they make some damn good cookies. It's a shame that great products are being overshadowed by poor customer service.