Just happen to drive by this place after working out. Decided to stop in and check it out. Boy was I in for a treat. Great wings, amazing fries, and superior service. I can't working out now because I have to drive by wing stop to do. Haven't seen the gym in a month! I recommend this place very much! read more

My family and I had just came back from vacation and wanted to grab something quick to eat. We had thought about ordering BWW but decided against it since it was a little further from home and ordered 30 bone in wings (15 hot and 15 mild). Got home and got kids settled into their pjs and began to eat. The hot wings were just fine but the mild wings had barely any sauce. I wasn't sure if that was just the way they came or we got a bad batch. I had kindly reached out to the store and informed of the less than satisfying flavor and asked if I could be provided a credit for just the 15 mild wings. The rep placed me on hold and came back stating I would need to come back with the wings so they can look at them. I had told her that was nonsense and I wasn't going to tell my wife to stop eating her dinner so they can see what the wings looked like, I did however take a photo. I had asked to speak to an available mgr and was told no one was on site at the time and that I would be contacted by a mgr named Eric. The next day came I hadn't heard anyone so I followed up inquiring about the call back or to speak with an available superior. The same gal who helped me the day before apologized and said she would ensure he would call me tomorrow again. I agreed to it once again and disconnected. Shortly after the conversation, I get a call back from the restaurant and a different team mbr reached out to me to tell me again that their "store policy" is that the food must be brought in for review. At this moment, I'm already discontent that the original promise was broken that I had not received a call and now another team mbr is calling me back to reiterate the same msg that was relayed to me the day prior about bringing back the food. For a company that prides themselves for being known because of their flavorful wings (see their mission statement), I have been extremely let down. At this moment, it's not so much about the wings but more about how the situation is currently being handled. read more

This location is ass. The last 3 times I've ordered, they missed something I ordered and have had horrible customer service. Recommend going to Buffalo Wild Wings down the street over this shithole, better service there forsure read more

love this place great service and foof

This wing stop in particular was outstanding clean and the staff was so nice and helpful I've never experienced anything like it. The food was warm and ready to go not to mention delicious also every time I see the staff and owner they have the freshest haircuts and are always well put together ! read more

This place is the best! Anytime I have a craving for wings this place always hits the spot. The spicy Korean wings and the Atomic ones are my go-tos. Customer service is always stellar! They give you plenty of ranch which is important. read more

Stopped by this newly opened location for some wings and Monday Night Football. Fast and friendly service, and of course...the WINGS! Big screen TVs, wings, and fresh fries...what more could you ask for? The wife and I look forward to making this our game night hangout. read more

Good wings, but way to slow. Only have an hour for lunch, and it takes 30 minutes to get your food. But wings are really good, staff is friendly. Order online is my advise read more

The best wings and fries around! This location has great fast service and only serves fresh hot food. I love trying their different sauces each time I go. If you haven't tried Wing Stop yet, GO! Also great place to order in from! read more

Great friendly service and great food. We are regulars and always recognized by the staff. I like how everything is made to order. We would also like to send a shout out to Kevin who has the best customer service and a super clean restaurant. read more

Wingstop - Restaurant counter. - Chicken Wings Near Me - Elgin, Illinois

Wings were ok, but they forgot part of the order. We also had multiple orders and nothing was labeled at all so it was kind of a pain figuring out what was what. read more

The restaurant is so dirty. My shoes are sticking to the floor. All the tables are sticky. The food may be good but the restaurant needs a cleaning. read more

My family and I were in the area and thought to give this place a try. We've had Wing Stop before a few years ago downtown Chicago but never had a location close enough to go to until today. I definitely got the vibe from the cashier that she was impatient and losing her cool with us. We needed a few min. To study the menu and low and behold the cashier got it wrong anyway. Apparently you can't mix regular wings with boneless. I wanted a few regular and boneless but she wasn't having it until she finally gave in. I mean, why is it difficult to give the customer what they want? Then my husband ordered the #8 combo but he was given boneless wings. I noticed afterward she never repeated our order back to us. Since my husband said #8 it was assumed regular wings but she typed it as boneless. You really had one job. I didn't appreciate the service we received or the impatience she had. We definitely wanted to love this place but we won't bother anymore. To whomever was at the register on 2/20 at 11:30 AM you really suck at your job. Customer service clearly doesn't suit you. Also, as I was walking out I saw her on her phone. That's not why you get paid, sweetheart. Two stars. One star for customer service. Another star because I liked the mango habanero sauce and the fries. read more

I ordered for pickup and was missing wings. I called back when I got home and said I would be given a refund on my card. I never received the credit so I called back the next day (just now) wondering what was going on. "Monica" the manager was extremely rude, said "my cooks always make sure everything is in the bag so yeah, we checkmark the stickers..." whatever that means :/ So yeah I just ate carrots and fries for dinner it was really good thanks Monica x3 I would recommend this place if you're a vegetarian. : ( read more

This is by far the best Wingstop I've been too. I've been to a good amount around the country and in Illinois. None of them are as fast as clean and as Kind and courteous as this one. Let me also say it's also in a busy area. The thing that makes this the best one other than the quick and delicious service, I would say is how how your treated so kindly when you walk and in the smiles on the faces on the people at the registers but also the people in the back cooking. Thank you to the management doing a great job! read more

We stopped at the Elgin Wing Stop on Sunday night and ordered 30 bone in wings and fries. We were extremely disappointed! The Wings were tough, dry and stringy like they had been overcooked. The fries were extremely greasy. We paid about $40 for these wings and fries and would have been so much better had we stopped at Paul's Restaurant or even Applebees. We have eaten at other Wing Stops and not experienced this before. We will not stop here again. Very disappointing, ended up throwing away!!! Actually "zero" stars should be given. read more

Placed an online order to be ready and picked up by 6:30. Got there and paid and waited 15 minutes. I went up to the register and asked the lady if our order was ready because it was supposed to be 15 minutes ago. Turns out the bag had been sitting there along with 5 others for probably 10 minutes! Definitely need to work on employee communication. read more

Wing stop is obviously delicious, but I never understand why it takes SOOO long for wings that are simply plopped into a fryer and tossed in sauce... we've waited at least 20 minutes once. Yet, I continue to come back. The food is bomb read more

I ordered my wings from Doordash recently. I saw a hair on the wings and thought it was just one of those natural chicken bars but no. I looked closer and it's a very long very thick black hair. took that wing out, and the hair. 5 minutes later i tried to take another bite and boom. another hair. the chickens are usually smackin but come on wingstop. read more

Awesome wings! Service was fast and the place is nice to eat wings and watch some football.

Getting 2 stars because the flavors are good. I was excited to see this new location and from 1st impression I'm not at all impressed with the service. Called to order carry out and was immediately placed on hold for 7 minutes (okay sure maybe they're busy?) then tried to order chicken strips and they're out? At 115 pm how in the hell is a chicken place out of chicken strips. Ridiculous. read more

The service at the counter was friendly and welcoming. Better than expected. However, I thought for a wing place, the wings were bad and small. The fries were over cooked but the proportion was huge. I threw them out. My wife did not like the wings, sauce or fries. I tried the wings 4 months ago and was also not impressed. Last visit. read more

Flavorful wings, traditional and boneless are good. Not a lot of sauce options like Buffalo Wild Wings. But I enjoy the Habenero and Cajun. BBQ is good too however has a smoked taste which is okay. 20 wings for 18 dollars. I feel like the wings are bigger here than BDUBs. I usually order online. They are usually before hand. Not a fan of their either. I actually go to the Wendy's next door for fries. But overall 4 stars. read more

I'm not sure how the food is being that I ordered on a Sunday afternoon but THEY WERE OUT OF WINGS! How can a place called Wing Stop be out of wings?? read more

Wings are really good, of course, the Louisiana rub is probably my favorite, though I won't say no to the teriyaki either! Lots of different options for sauces and they have more than just wings, too. Fries are fresh cut and are pretty decent. Wish the prices were a little cheaper but can't complain too much! Probably the only complaint I'd have is that they could do a better job of keeping tables clean. Last time I was in I got take-out but I waited at a table and each one I touched seemed sticky from food. Otherwise, it was a pretty good experience! Love the wings plus if you sign up for their little members club you get promotions and such sent to your email, which includes a free order fries for signing up! read more

No silverware available. Found multiple hairs in the wings. I would NEVER recommend this place to family or friends.

I have been to other Wing Stops but this location had the best service and food! The food tasted fresh and came out really quick! The seasoned fries are YUMMMM! Eat them there! They taste so much better warm and with a side of your favorite sauce!The owner was really helpful! He donated gift cards to our charity raffle which was greatly appreciated by our organization! I would highly recommend going here! read more

As always they forget to add in the extra ranch that I paid EXTRA for ! EVERY SINGLE TIME. And they won`t refund the money either

First time at this place and I must say I was pleasantly surprised! The service was great, Kayla was so sweet and really took great care of us! We had our Draft party there and they were so accomodating! The wings were great! Mango Habanero is for sure my favorite thing I tried...perfect blend of hot and sweet. Highly recommend stopping by this place! read more

Ok, only one star for Wing Stop. The cooks need/must wear hair nets. I'm tired and sick to my stomach when I'm pulling hair out of my teeth! Left a message for the manager and I never got a call back. DONE!! read more

Save your money and go to buffalo wild wings, good wings but on the greasy side , kind of long wait though

I eat here for lunch at least once a week. Foods always done quick and staff is super friendly, I always get a hi and a hows your day from them. Definitly recommend if your looking for a nice quiet lunch spot. read more

Been to this location a few times and never had any issues. I call my order in ahead of time and it's always ready when i get there. The bone-in lemon pepper and garlic parm wings are good. For some reason the bbq wings on my last visit were spicy. Overall decent customer service. read more

Overall: 3/5 Been about 5 times in past 12 months, and 3 of those times something in order was messed up. Their boneless wings are good and I enjoy flavors. I prefer crispy fries, but theirs are soggy type. I think its worth to try if you have never been. read more

The best wings you can get for the price. They cook everything fresh to order. I place my order online so it's ready and waiting for me when I show up. It lets you fully customize your order down to how crispy you want your fries. My go to is the Cajun wings with Parmesan extra crispy fries. I've been to several locations but this one is my go to. read more

I order from here every week. The service is fast and impeccable. They're super friendly and the food quality is great. Thinking ordering just once a week is not enough! I'm hooked! read more

The wings are so good. By far better than BWW! Great place to be. Always has a Chicago game on and if not it can be requested and will be turned on. The food is really good, you have to wait but its always worth the wait. read more

OMG, fabulous wings, some of the best I've ever had! Customer Service, Kayla was so helpful since this was the first time I was there, she explained everything. Will definitely go back when I am in town. read more

I stopped in for my first visit to try wings at Wing Stop in Elgin. I ordered the combo platter from the menu board of 8 wings, fries and soda pop. Wait for food was reasonable. When the counter clerk handed me the glass I went to their self serve drink machine that had an out of order sign except for a juice. When I brought it to their attention my combo platter that came to $10.81 after taxes, included soda pop, they offered to sell a bottle of pop to me from their cooler for an additional $2.79...I had to argue with the manager for 5 minutes to get a pop I already paid for. They were very difficult. Their wings have way too much sauce dumped on them. Were small wings. And I don't recommend them and won't return. read more

The wings are good, but please don't use the app to place your order. Every single time (and I do mean every single time) I place an order with the app, my order gets messed up. If you do happen to use the app to place the order be sure to double check it before you leave. read more